Service Desk Engineer Jobs in the South East

Service Desk Engineer
England > South East

The median Service Desk Engineer salary in the South East is £28,500 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 287 375 362
Rank change year-on-year +88 -13 +102
Permanent jobs requiring a Service Desk Engineer 10 22 40
As % of all permanent jobs advertised in the South East 0.10% 0.13% 0.28%
As % of the Job Titles category 0.12% 0.14% 0.31%
Number of salaries quoted 10 21 39
10th Percentile £25,500 - £24,500
25th Percentile £25,750 £27,750 £25,375
Median annual salary (50th Percentile) £28,500 £31,500 £30,000
Median % change year-on-year -9.52% +5.00% +13.21%
75th Percentile £29,500 £37,000 £36,000
90th Percentile £32,175 £51,250 £36,100
England median annual salary £32,500 £30,000 £27,500
% change year-on-year +8.33% +9.09% -5.17%

All Permanent IT Job Vacancies
South East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 8,254 15,768 12,916
% of permanent jobs with a recognized job title 86.53% 94.01% 90.27%
Number of salaries quoted 4,528 11,302 8,136
10th Percentile £30,000 £27,500 £29,750
25th Percentile £41,250 £36,000 £40,000
Median annual salary (50th Percentile) £55,000 £50,000 £55,000
Median % change year-on-year +10.00% -9.09% -
75th Percentile £68,750 £65,000 £71,250
90th Percentile £78,750 £77,500 £85,000
England median annual salary £57,000 £53,500 £60,800
% change year-on-year +6.54% -12.01% +1.33%

Service Desk Engineer
Job Vacancy Trend in the South East

Job postings that featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Desk Engineer in the South East

Service Desk Engineer
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Desk Engineer in the South East.

Salary trend for Service Desk Engineer in the South East

Service Desk Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the South East region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hampshire +73 7 £29,000 +1.75% 1
Thames Valley +52 2 £27,500 -3.51% 2
Oxfordshire - 2 £27,500 -
Surrey +51 1 £32,000 - 1
Service Desk Engineer
England

Service Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 16 May 2025, Service Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Service Desk Engineer in the job title.

1 8 (80.00%) Microsoft
2 7 (70.00%) Telecoms
2 7 (70.00%) Customer Service
3 6 (60.00%) Microsoft 365
3 6 (60.00%) Social Skills
3 6 (60.00%) VLAN
3 6 (60.00%) Windows
4 4 (40.00%) Problem-Solving
5 3 (30.00%) Antivirus Management
5 3 (30.00%) Wi-Fi
5 3 (30.00%) Ubiquiti
5 3 (30.00%) CRM
5 3 (30.00%) Broadband
5 3 (30.00%) LAN
5 3 (30.00%) PBX
5 3 (30.00%) VoIP
5 3 (30.00%) WAN
5 3 (30.00%) SLA
5 3 (30.00%) Active Directory
5 3 (30.00%) HP
5 3 (30.00%) Dell
5 3 (30.00%) Firewall
5 3 (30.00%) WatchGuard
5 3 (30.00%) Draytek
5 3 (30.00%) Windows 7
5 3 (30.00%) Microsoft Certification
5 3 (30.00%) Migration
6 2 (20.00%) Service Management
6 2 (20.00%) ITIL
7 1 (10.00%) Microsoft Office

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (10.00%) Microsoft Office
Cloud Services
1 6 (60.00%) Microsoft 365
Communications & Networking
1 6 (60.00%) VLAN
2 3 (30.00%) Broadband
2 3 (30.00%) Firewall
2 3 (30.00%) LAN
2 3 (30.00%) PBX
2 3 (30.00%) VoIP
2 3 (30.00%) WAN
2 3 (30.00%) Wi-Fi
General
1 7 (70.00%) Telecoms
2 6 (60.00%) Social Skills
Miscellaneous
1 1 (10.00%) Onboarding
Operating Systems
1 6 (60.00%) Windows
2 3 (30.00%) Windows 7
Processes & Methodologies
1 7 (70.00%) Customer Service
2 4 (40.00%) Problem-Solving
3 3 (30.00%) Antivirus Management
3 3 (30.00%) CRM
3 3 (30.00%) Migration
4 2 (20.00%) ITIL
4 2 (20.00%) Service Management
5 1 (10.00%) Incident Management
5 1 (10.00%) ITSM
Qualifications
1 3 (30.00%) Microsoft Certification
2 1 (10.00%) CCNA
2 1 (10.00%) CCNP
2 1 (10.00%) Cisco Certification
2 1 (10.00%) Degree
2 1 (10.00%) Network+ Certification
Quality Assurance & Compliance
1 3 (30.00%) SLA
System Software
1 3 (30.00%) Active Directory
Vendors
1 8 (80.00%) Microsoft
2 3 (30.00%) Dell
2 3 (30.00%) Draytek
2 3 (30.00%) HP
2 3 (30.00%) Ubiquiti
2 3 (30.00%) WatchGuard