22 of 22 Permanent Service Manager Jobs in the South East

Installation Service Manager, successful established business, Milton Keynes, to £44,000 Our client, a well established and highly successful locally based business, are looking for an experienced Installation Service Manager to take ownership of their UK-wide service, maintenance, and installation operations. Role … Overview This is a commercially focused and operational role responsible for developing and growing profitable service and maintenance revenue streams, while ensuring the successful delivery of all installation and service contracts from order receipt through to client sign-off. As the Installations Service Manager ...

Service Delivery Manager/IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working … team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service … performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. Duties include: Support the team to meet and achieve ...

inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. IT Service Manager Role Description The IT Service Manager is a senior, experienced practitioner responsible for the end-to-end ownership … complex, business‐critical IT services within a regulated enterprise environment. The role requires proven experience in leading service management across major incidents, change, problem, and supplier management, operating with a high degree of autonomy, authority, and influence across senior business and IT stakeholders. This will be a hybrid role ...

Service Delivery Manager/IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37 click apply for full job details ...

experienced, people focused Service Delivery Manager looking for a role where you can lead from the front in a structured, customer-centric environment? Our client is an established and growing managed IT services provider with a strong reputation for quality and care. This role offers the opportunity … take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Service Delivery Manager Waterlooville (Hybrid - 3 days office, 2 days home) £47,000 to £53,000 per annum In this role ...

Role: Service and Operations Manager Location: London Salary: £45,000 - £55,000 per annum Setup: Full-time | 5 days on-site About the Role An established and growing Managed Services provider is seeking an experienced Service and Operations Manager to lead the operational delivery … Managed Print Services division. This role sits at the centre of service delivery, operational control and commercial performance. You will be responsible for leading service desk and engineering teams, ensuring operational efficiency, maintaining strong governance around stock and procurement, and driving service performance across a portfolio ...

Digital Services Manager Hybrid Working (3-Month Temporary Role) Brentwood, Essex £27.74 per hour Part-Time 22.20 hours per week Hybrid Working Available We are currently recruiting for an experienced Digital Services Manager to lead the delivery and continuous improvement of digital services within a collaborative … party suppliers, contracts, and budgets Build strong relationships across the organisation to support digital strategy Key Skills & Experience Proven experience as a Digital Services Manager/IT Service Manager/ICT Manager Strong background in IT Service Delivery and Digital Services Management ...

Service Delivery Manager – MSP Brighton, BN1 (primarily on-site, 1 day hybrid)£50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building … strong client relationships and a collaborative culture. They are now looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented ...

Amour Recruitment is seeking experienced Service Delivery Manager who believes great service starts with great people? We’re looking for someone who can lead with empathy, bring structure to complexity, and continuously improve how managed IT services are delivered — for both customers and engineers … fantastic client based in Hampshire. This is a pivotal leadership role where you’ll own service performance, customer experience, and the development of their Service Desk and Specialist Engineering teams. You’ll create clarity, consistency, and confidence across service delivery, balancing operational excellence with a genuinely human ...

Service Desk Team Manager Permanent Milton Keynes: £45,800 - £52,000 Hybrid Working: 4 days in office each week Do you enjoy leading people, improving services, and making sure colleagues get the support they need to do their best work? At AQA, our Service Desk teams … who enjoys balancing day-to-day delivery with developing others and improving how services work. In AQA this roles full title is Service Desk and Smart Bar Team Manager (far too long for an advert!) You will lead a team of Service Desk Analysts ...

Senior Service Delivery Manager – Own the client. Shape the service. Raise the standard £60,000 - £85,000 | London (Hybrid) | Client-facing Some Service Delivery roles are about reporting. This one is about ownership. You’ll take full responsibility for a small number of flagship enterprise clients … will suit you. What’s in it for you? Salary : £60,000 - £85,000 Location : London (hybrid working + client site visits) Scope : Own service delivery for major enterprise/regulated clients Influence : Act as a trusted advisor, not just a delivery manager Growth : Clear progression ...

Company Overview J & J Systems UK Limited is a Managed IT service provider, based outside Canterbury, committed to delivering innovative IT support for cloud and on-premise solutions to businesses. We value excellence, reliability, and customer satisfaction in all our services. Summary We are seeking a highly motivated Operations … Operations Manager will play a key part in ensuring operational excellence and client satisfaction, leading the technical team, managing workflow and maintaining service standards. Responsibilities Lead and manage the technical team, ensuring work is delivered efficiently and the day to day operation runs smoothly Monitor and manage ...

Service Desk Team Manager Permanent Milton Keynes: £45,800 - £52,000 Hybrid Working: 4 days in office each week Do you enjoy leading people, improving services, and making sure colleagues get the support they need to do their best work? At AQA, our Service Desk teams ...

role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. We're looking for a Senior Service Centre Continuous Improvement Manager to join our team in Milton Keynes on a Permanent basis. This role offers a salary … with a hybrid working pattern. Leads the strategic design and delivery of service improvement initiatives across the Service Centre teams. Ensure operational processes, systems and customer facing services are regularly evaluated and enhanced. Drive efficiencies, consistency and a high quality experience for customers. Act as a champion ...

inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Service Delivery/Transition Manager (DV Security Clearance) Position Description CGI was recognised in the Sunday Times Best Places to Work List … will be based out of a client site near Basingstoke. Your future duties and responsibilities This role sits at the heart of delivering complex service and delivery solutions that enable mission-critical outcomes. You will take ownership of transition and delivery activities, lead expert workstreams, and collaborate across teams ...

profile. For this role, you must be able to demonstrate: End-to-end ownership of enterprise platform services (not projects or products) Accountability for service performance (SLAs, SLOs, KPIs), stability, and lifecycle management Experience operating within ITSM frameworks (incident, problem, change, release governance) Ownership of service governance, reporting … progress through people and market-leading technology. This role is responsible for the end-to-end ownership of a global data/analytics platform service domain, ensuring performance, stability, governance, and continuous improvement.You will sit between Technology Operations, Architecture, and business stakeholders, ensuring that platform services are well-governed ...

seeking a Service Performance & Resilience Manager to take ownership of performance, capacity, and resilience across critical IT services. This role focuses on keeping customer-facing services fast, reliable, and fully observable, while driving continuous improvement. You will lead observability across services, ensuring effective monitoring and actionable insights. … outset, while supporting continuity planning and risk management. Working closely with technical teams and stakeholders, you'll help resolve issues and deliver ongoing service improvements. Key Requirements Experience managing capacity and performance in IT environments Hands-on experience with AWS and Azure Strong knowledge of ITIL v3/ ...

systems across multiple retail sites. The successful candidate will act as the key link between the Support Desk, Field Engineers, and wider stakeholders, ensuring service levels are consistently met. Key Responsibilities Manage and schedule IT Field Engineers across Europe, ensuring efficient deployment and coverage. Oversee break-fix maintenance … EPOS units across a large retail store network. Use Fieldmotion to manage jobs, allocate workloads, and track engineer activity. Manage and update incidents and service requests through ServiceNow . Liaise closely with the Support Desk and Support Desk Manager to prioritise and coordinate work. Monitor SLA performance ...

Title: Senior Corporate Services Category Manager Location: Farnborough (3 days onsite per week) Term: 6 Months IR35: INSIDE Day Rate: £DOE ***Current and Active UK SC Clearance is required*** I am seeking a highly capable Senior Corporate Services Category Manager to take ownership of a diverse ...

responding to data incidents. Provide line management for one direct report, including performance management, support, and development. Produce accurate and timely reporting on service performance, risks, and budgets for senior leadership. Build strong and trusted relationships with internal stakeholders and external providers. Ensure robust governance arrangements are in place … experience in shared services and/or contract management, ideally within a public sector or regulated environment. Proven experience managing contracts and suppliers, including service performance and issue resolution. Experience working with IT or digital service contracts in a client-side or oversight capacity. Exposure to data protection ...

Managed Services Business Operations Manager MSP, Managed Services, Procurement, Licensing, Renewals, Quotations, Vendor Management. My client is a small but well respected and established IT Managed Services provider based in London. This is a small but very friendly company that is ran with a real common sense approach. … They have an immediate requirement for a IT Managed Services Business Operations Manager. As Business Operations Manager you will be responsible for commercial operations, licensing and renewals, quoting and procurement,supplier management, internal systems accuracy, and operational process improvement. It exists toensure my clients business is well organised ...