Job Summary A Software Asset Manager is responsible for the effective management and oversight of all software assets throughout their life cycle. This role focuses on optimising software usage, ensuring compliance with licensing agreements, and minimising costs associated with software assets. Key Responsibilities Asset Management Maintain an accurate inventory of software assets, including licenses, usage … and entitlements via Ticketing and asset system. Monitor software life cycles, ensuring timely renewals and upgrades. Compliance and documentation: Ensure compliance with software licensing agreements and audits. Collaborate with legal and compliance teams to address any licensing issues. Ensure compliance with company policies and procedures regarding procurement and finance. Assist in the documentation and filing of contracts, agreements … and other financial records. Support internal and external audits by providing necessary documentation and information. Usage Optimisation: Analyse software usage data to identify underutilised or unnecessary applications. Recommend alternatives or consolidations to reduce costs and improve efficiency. Vendor Management: Manage relationships with software vendors and suppliers. Negotiate software contracts and licensing agreements to secure favourable terms. Policy More ❯
Farnborough, Hampshire, South East, United Kingdom
Saab UK
UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Across the country, we have seven principal sites which focus on software engineering, AI swarming drones, underwater robotics, training services and radars. Globally, we number over 24,000 employees and have operations on all continents. Technologically, we are leaders in many … Business Unit in Farnborough. As a DevOps Engineer, you will be responsible for creating and maintaining an efficient development-to-production pipeline. You'll sit closely with all the software developers, providing feedback and learning from each other how to achieve the best quality. Key Responsibilities: Automation & Deployment: Design, implement, and maintain automated deployment pipelines and infrastructure …/CD and others System Monitoring & Maintenance: Monitor the health, performance or the current state of both the product and the CI/CD pipelines Collaboration: Work closely with software developers, software testers, and other cross-functional teams to define and implement scalable, efficient, and high-performing infrastructure solutions. CI/CD Pipeline: Set up and manage CI More ❯
are actively seeking a Lead Application Support Analyst/Manager to join their team to lead and manage the technical support team to ensure timely and effective resolution of software application issues. Duties for the Lead Application Support Analyst: Lead and manage a technical support team, fixing high level software application issues when required. Release management - Coordinate software updates and manage release calendars, communicating release plans and conducting readiness reviews. Design, implement and maintain CI/CD pipelines for automated softwaredeployment, ensuring efficient deployment processes with minimal downtime. Develop and maintain configuration management processes, implementing automated tools to reduce errors whilst monitoring and auditing configurations regularly for discrepancies. Oversee change control processes and … ensure proper documentation. Foster a culture of continuous improvement and customer service excellence. Experience required for the Lead Application Support Analyst: Previously led and managed software/application support teams. Experience of modern programming languages (C#), problem solving and debugging code. Experience of leading a technical team, ensuring conformance to Agile principles. Ability to provide technical and professional mentoring. More ❯
Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and Active Directory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line as appropriate Configuring/decommissioning users Building and configuring desktops …/laptops Monitoring and checking backups, capacity, security, hardware/software and operating system issues with the fileservers and network equipment Monitoring and checking system logs Ensuring anti-virus/anti-spam is current and kept up to date on all devices Assisting and participating in project work Ensuring prioritisation of daily workload Assisting with the rollout of software … User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and proactive maintenance Endpoint security management Collaboration with 1st Line Support Participation in IT projects Softwaredeployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in More ❯
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
Anson Mccade
and service desk workflows, enforcing SLAs and KPIs • Drive automation through ITSM tooling and continuous improvement initiatives • Represent the team in Change Advisory Boards and incident escalation reviews • Coordinate software release and patch management cycles • Track performance metrics, write management reports, and participate in recruitment and staff development Key Skills & Expertise • Proven experience in IT support and infrastructure environments … reviews • Strong documentation, reporting, and people-management skills Desirable Skills • SharePoint, Windows 10, MDM, Linux, or DII/PDR background • Experience with SCOM or SQL-based reporting • Exposure to softwaredeployment or endpoint management The Package • Up to £48,000 base salary • SIS performance bonus - up to 5% • Enhanced pension scheme - up to 10% matched • 26 days annual More ❯
team summary highlighting successes and risks May spend up to 80% of time on people management and business objectives Have a technical understanding of Microsoft Windows and Office suite deployment and common issues Familiarity with SCCM for softwaredeployment and patch management, and capable of troubleshooting issues on end user devices Have a technical understanding of Active … Ability to foster creativity, individual contribution and team collaboration Strong knowledge of End User Workplace support models and best practices Hardware break/fix support of desktops and laptops Software break/fix support for Windows and Office At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration More ❯
Jam Management Consultancy Limited T/A JAM RECRUITMENT
want to work with cutting-edge technologies including SaaS, Cloud, NLP, AI, Machine Learning, and Data Science . As a Graduate Technical Engineer , you will receive comprehensive training in software development, AI technologies, IoT, cloud applications, contact centre solutions, and more. This role is highly client-facing , combining your technical problem-solving skills with exceptional customer experience (CX) delivery. … What You’ll Do as a Graduate Technical Engineer Provide technical support and troubleshooting for advanced software and cloud applications. Engage in software/web development using tools like Python, MATLAB, Git/GitHub . Collaborate with customers to maintain trust through timely communication and effective issue resolution. Participate in fact-finding and analysis to diagnose client issues … and offer sustainable solutions. Support softwaredeployment and continuous improvement initiatives. About You You are an ambitious Graduate Technical Engineer with: A 2:1 degree or above in Computer Science, STEM subjects, Mathematics, Physics, Natural Sciences, Electronic or Electrical Engineering . Strong A-Level results (A-B grades) or BTEC at Distinction level. A passion for working with More ❯
experienced Collaboration & Personal Productivity Technology Lead to join a dynamic and international organisation. This highly visible and influential role will focus on End User Computing (EUC), ensuring the successful deployment and adoption of technology solutions for over 2,000 office workers across multiple locations. The successful candidate will be responsible for defining, educating, and training employees to maximise the … the identification, design, and implementation of new personal productivity solutions, as well as optimising and maintaining existing platforms. The role also involves overseeing third-party vendors, ensuring seamless technology deployment, and enhancing collaboration across the organisation. Key Responsibilities: Full ownership of the EUC agenda , including hardware selection, softwaredeployment, and vendor management. Manage an annual budget of … relationships with stakeholders across 27+ international locations . Identify and implement new technology solutions to drive operational efficiency and business performance. Support the transition of new IT services from deployment to production. Develop and deliver training programs to help employees maximise the value of existing and new technology. Create engaging user guides, video tutorials, and educational content in collaboration More ❯
the firm's busy legal and operational teams across Europe, ensuring seamless technology experiences in a collaborative, inclusive office environment. Key Responsibilities: Deliver deskside and remote IT support, resolving software, hardware, and comms issues efficiently. Manage service requests and incidents via internal ITSM systems. Support live AV events and deploy unified communications solutions. Install and configure devices and ensure … standardised softwaredeployment across locations. Oversee IT inventory, procurement, and maintain clear documentation of systems and processes. Coordinate regional support across European offices, including travel as needed. Support mobile device usage and maintain security compliance across systems. Administer shared calendars and inboxes for streamlined team scheduling. Qualifications: Proven experience in legal or professional services IT support. Solid understanding More ❯