1 to 25 of 38 Permanent Support Analyst Jobs in the South East

Role: IT Support Analyst (ANPR) Location: Hampstead, North London/Remote Working Salary: Up to £35k+ depending on experience Full time: Mon - Fri 09:00-17:00 Reporting to: Head of Customer Support & Monitoring About us: GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company … desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey. About the IT Support Analyst role: The IT Support Analyst role is responsible for providing first line support to both internal and external customers for a range of solutions. … This is an exciting opportunity for a candidate looking to improve their technical support skills and experience. Working within a fast-paced and dynamic team, you will play a key role in expanding the business with a significant improvement strategy, playing a key part in achieving the goals defined within our client’s strategy. You will be supporting 1000+ More ❯

On Site IT and AV Support Analyst £32,000 - £37,000 + bonus and benefits Full Time/Permanent Banbury/mainly office-based The Role and Company: I am looking for a driven IT and AV Support Analyst to join well established company who continue to grow and invest into their internal IT department. This … is primarily an office-based role in Banbury, Oxfordshire. As an IT Support Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner of the Audio Visual services for … UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with a focus on provisioning and AV support Must have proven experience in providing support in a Microsoft environment working with End User workplace equipment including laptops, printers, mobile devices. More ❯

On Site IT and AV Support Analyst 32,000 - 37,000 + bonus and benefits Full Time/Permanent Banbury/mainly office-based The Role and Company: I am looking for a driven IT and AV Support Analyst to join well established company who continue to grow and invest into their internal IT department. This … is primarily an office-based role in Banbury, Oxfordshire. As an IT Support Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner of the Audio Visual services for … UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with a focus on provisioning and AV support Must have proven experience in providing support in a Microsoft environment working with End User workplace equipment including laptops, printers, mobile devices. More ❯

IT Support Analyst (1st/2nd Line) Fareham -£30,000 A leading healthcare organisationhave a requirement for an IT Support Analyst to join their technicalsupport team to provide support across hardware, software and networks. The role will be responsible for dealing withtechnical issues and supporting the smooth operation of IT systems across the business, by … providing remote and on-site support to colleagues. You will provide 1st and 2nd line supportand work withIT leadership to troubleshoot complex problems and help maintain a high standard of service delivery. The team play a key role in reducing downtime andenhancing user experience. It would suit an IT Support Analyst with 12 months+ experience providing 1st …/2nd line support. It would suit someone with the following skills: Knowledge of Microsoft Azure Expertise with Microsoft 365, including user support for Outlook, Teams, OneDrive, SharePoint, and Excel An understanding of networkg (including Active Directory, DNS, DHCP etc.) Familiar with remote support tools More ❯

1st Line Support Analyst Social care Surrey - Hybrid Are you passionate about technology and delivering outstanding customer service? Our client believes everyone should have the opportunity to lead a fulfilling life and their mission is to support individuals with learning disabilities and complex needs in achieving just that. And they re looking for a proactive and enthusiastic … 1st Line Support Analyst to join a growing IT Service Desk team. This role is a fantastic opportunity for someone who enjoys problem-solving, has a keen interest in IT, and wants to develop their technical skills across a wide range of hardware and software solutions. What you ll be doing As a 1st Line Support Analyst More ❯

1st Line Support Analyst – Social care – Surrey - Hybrid Are you passionate about technology and delivering outstanding customer service? Our client believes everyone should have the opportunity to lead a fulfilling life and their mission is to support individuals with learning disabilities and complex needs in achieving just that. And they’re looking for a proactive and enthusiastic … 1st Line Support Analyst to join a growing IT Service Desk team. This role is a fantastic opportunity for someone who enjoys problem-solving, has a keen interest in IT, and wants to develop their technical skills across a wide range of hardware and software solutions. What you’ll be doing… As a 1st Line Support Analyst More ❯

2nd Line IT Support Analyst - Newbury - £30,000 to £35,500 + bonus Newbury/Berkshire growth organisation are looking to add a 2nd Line IT Support Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. Working … IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training and support. Key Responsibilities: Provide first line support to the business via phone, email, and in-person. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. … Manage user accounts and permissions on various platforms (Active Directory, Office 365, etc.). Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. Knowledge of Windows operating systems. Proficient in supporting Microsoft Office 365 and Active Directory. Excellent problem-solving skills and attention to detail. Strong More ❯

Product Support Analyst - Wealth Management - London/Hybrid (Key skills: Product Support, Application Support, SQL, Client Management, Wealth Management, Investment Management, Troubleshooting, Stakeholder Engagement, Technical Analysis, Communication, Testing, Agile) Are you a curious, analytical problem-solver who thrives at the intersection of technology and client service? This could be the ideal opportunity to grow your career … fast-paced, high-impact environment. Our client is a rapidly growing investment software provider, working with some of the UK's most respected wealth management firms. As a Product Support Analyst, you will play a vital role in ensuring clients can confidently navigate and maximise the value of complex software systems. This role blends technical troubleshooting, stakeholder engagement … and product insight - offering meaningful variety and the chance to develop real expertise in financial technology. This is far more than a ticket-based support role. You'll work directly with end users, internal technical teams and product specialists to resolve queries, deliver solutions and help drive long-term improvements across the platform. You'll be trained to deeply More ❯

IT Support Analyst -1st Line Support Crica £25,000 - £30,000+ Southampton We're looking for a proactive and customer-focused 1st Line IT Support Analyst to join a busy service desk team supporting users across multiple sites. This is a hands-on role providing front-line technical support for a wide range … of systems and applications. Key Responsibilities: Act as the first point of contact for IT queries via phone and remote support Log and track support tickets, ensuring timely resolution and clear communication Troubleshoot issues across Windows environments, networks, email, and telecoms Assist with user account management and basic system administration Escalate complex issues to senior team members or More ❯

Kickstart your career in automation and data at a world leader in aerospace and defence engineering. They’re looking for a motivated Automation Support Analyst to join their Information Management team in Uxbridge. This is a varied role where you’ll use your Excel skills (VLOOKUPs/XLOOKUPs) and experience of at least one automation tool (VBA, Power … is a hands-on role where you’ll learn new skills, train users, troubleshoot issues, and help drive improvements in how to manage and automate data. Key responsibilities - Automation Support Analyst Supporting automation projects using one of the automation tools VBA, Power Automate, or PowerShell Running and building data processes in Excel (VLOOKUPs/XLOOKUPs, parsing, concatenation, forms … issues (e.g. access and MFA) Training and advising colleagues on using M365 apps and Adobe Helping migrate data to SharePoint and supporting business improvement initiatives Experience and Skills - Automation Support Analyst Strong Excel skills (comfortable with VLOOKUPs/XLOOKUPs ) Experience with at least one automation tool ( VBA, Power Automate, or PowerShell ) Knowledge of M365 apps and Adobe (desirable More ❯

IT Support Analyst Our client is looking for an IT Support Analyst with 2-5 years IT support experience from a Law Firm or other professional services firm, ideally you will be Degree educated . You must also be willing and able to travel between various offices on a regular basis and as such a … requisite for this role. Working arrangements will be Hybrid working based with 3 days per week required on site. Key skills & experience 2+ years of experience in an IT support role, preferably within a law firm or legal environment. Provide first and second-line technical support to end-users via phone, email, or in-person. Diagnose and resolve More ❯

Dynamics 365 Support Analyst - £45k - Hampshire We are seeking an enthusiastic Dynamics 365 Support Analyst to join a growing and dynamic Microsoft Partner. This is a fantastic opportunity for someone with experience in CRM support and customisation who is looking to grow into a consultancy or development role. You'll be part of a small … environments, including Power Platform technologies. Responsibilities: Log and process customer issues and requests using Dynamics 365 Troubleshoot and resolve technical issues via phone, email, or onsite visits Manage support tickets effectively in line with SLAs Support project-related tasks including CRM improvements and new implementations Assist in onboarding new clients and environments Maintain a high standard of customer … communication and internal updates Identify opportunities for automation and process enhancement using Power Platform tools Experience: Minimum of 2 years’ experience in a desktop or CRM support role Strong knowledge of Dynamics 365 customisation (fields, forms, business rules, workflows) Familiarity with Dynamics 365 security roles and settings Experience with data handling , imports/exports, and validation Exposure to PowerApps More ❯

Dynamics 365 Support Analyst - £45k - Hampshire We are seeking an enthusiastic Dynamics 365 Support Analyst to join a growing and dynamic Microsoft Partner. This is a fantastic opportunity for someone with experience in CRM support and customisation who is looking to grow into a consultancy or development role. You'll be part of a small … environments, including Power Platform technologies. Responsibilities: Log and process customer issues and requests using Dynamics 365 Troubleshoot and resolve technical issues via phone, email, or onsite visits Manage support tickets effectively in line with SLAs Support project-related tasks including CRM improvements and new implementations Assist in onboarding new clients and environments Maintain a high standard of customer … communication and internal updates Identify opportunities for automation and process enhancement using Power Platform tools Experience: Minimum of 2 years’ experience in a desktop or CRM support role Strong knowledge of Dynamics 365 customisation (fields, forms, business rules, workflows) Familiarity with Dynamics 365 security roles and settings Experience with data handling , imports/exports, and validation Exposure to PowerApps More ❯

Dynamics 365 Support Analyst - £45k - Hampshire We are seeking an enthusiastic Dynamics 365 Support Analyst to join a growing and dynamic Microsoft Partner. This is a fantastic opportunity for someone with experience in CRM support and customisation who is looking to grow into a consultancy or development role. You'll be part of a small … environments, including Power Platform technologies. Responsibilities: Log and process customer issues and requests using Dynamics 365 Troubleshoot and resolve technical issues via phone, email, or onsite visits Manage support tickets effectively in line with SLAs Support project-related tasks including CRM improvements and new implementations Assist in onboarding new clients and environments Maintain a high standard of customer … communication and internal updates Identify opportunities for automation and process enhancement using Power Platform tools Experience: Minimum of 2 years’ experience in a desktop or CRM support role Strong knowledge of Dynamics 365 customisation (fields, forms, business rules, workflows) Familiarity with Dynamics 365 security roles and settings Experience with data handling , imports/exports, and validation Exposure to PowerApps More ❯

Are you an IT Support professional looking to take your career to the next level? Fancy joining a multinational market leader in the wholesale industry? We are looking for a 2nd/3rd line IT Support individual to join us and be responsible for setting up software, driving improvements assisting with network administration, and resolving all IT support issues across the business. Look no further. Role: IT Support Analyst aka Desktop Support Engineer, 2nd Line Support, 3rd Line Support, Service Desk Analyst Salary Up to £35,000 Per Annum Location Erith/Hybrid once settled in role Role Type Permanent/Full Time/8:30-5/Mon-Fri Benefits … Speedy, Keymas, and Vivantio. A key focus will be maximising the value of these applications by reviewing features and identifying improvements. You ll provide 2nd and 3rd line technical support, resolve tickets via Vivantio, and troubleshoot network or connectivity issues. Monitoring networks, managing incidents, and implementing improvements such as additional leased lines will be part of your remit, alongside More ❯

Are you an IT Support professional looking to take your career to the next level? Fancy joining a multinational market leader in the wholesale industry? We are looking for a 2nd/3rd line IT Support individual to join us and be responsible for setting up software, driving improvements assisting with network administration, and resolving all IT support issues across the business. Look no further. Role: IT Support Analyst aka Desktop Support Engineer, 2nd Line Support, 3rd Line Support, Service Desk Analyst Salary – Up to £35,000 Per Annum Location – Erith/Hybrid once settled in role Role Type – Permanent/Full Time/8:30-5/Mon-Fri Benefits … Speedy, Keymas, and Vivantio. A key focus will be maximising the value of these applications by reviewing features and identifying improvements. You’ll provide 2nd and 3rd line technical support, resolve tickets via Vivantio, and troubleshoot network or connectivity issues. Monitoring networks, managing incidents, and implementing improvements such as additional leased lines will be part of your remit, alongside More ❯

Problem Analyst/Application Support Analyst Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will … help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Here at Optum, were transforming how patients access healthcare. As a Problem Analyst (full-time, remote or hybrid from Leeds or Watford), youll play a key role in our technical support teaminvestigating complex issues, identifying root causes, and collaborating with development … teams to deliver permanent solutions that improve patient care. What youll do: As a Problem Analyst, youll play a vital role in our technical support team, acting as a key escalation point for complex issues and driving long-term solutions that improve patient care. Youll work proactively to identify recurring problems, analyse trends, and collaborate with development teams More ❯

success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will … interesting and challenging issues and identifying the necessary activity required to complete each client’s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate … the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong enterprise application support More ❯

success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will … interesting and challenging issues and identifying the necessary activity required to complete each client s implementation, ensuring that products are used within their full capabilities. Key responsibilities: Take incoming support calls from customers and provide assistance as required. Monitor incoming support tickets and ensure response within the agreed SLAs. Analyse customer issues, diagnose and resolve where possible. Escalate … the issue for assistance from the development team if required. Maintain and track and close support issues on Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong enterprise application support More ❯

Company description: ClearCourse Job description: 1st Line Support Analyst Location: Waterlooville, Hampshire Company: ClearCourse Swan Retail Salary: Competitive, plus excellent benefits Hours: 37.5 hours per week (rota includes weekends & Bank Holidays) ClearCourse is a UK-based technology group that provides innovative software and integrated payments solutions. Through our portfolio of specialist platforms, we help businesses in multiple sectors … values Future-Proofed, Approachable, Integrity, Responsible and were committed to creating a brilliant business with the best products and people. Role description We are looking for a 1st Line Support Analyst to join our Support team in Waterlooville. This role is the first point of contact for our customers, ensuring that queries are resolved quickly, efficiently, and … professionally. Youll be working with our bespoke EPOS systems, taking ownership of support tickets, troubleshooting issues, and delivering an excellent customer experience. This is a full-time, office-based role that will require weekend and Bank Holiday work on a rota basis. Key Accountabilities Act as the first point of contact for customers via telephone, email, and ticketing system More ❯

Company description: ClearCourse Job description: 1st Line Support Analyst Location: Waterlooville, Hampshire Company: ClearCourse Swan Retail Salary: Competitive, plus excellent benefits Hours: 37.5 hours per week (rota includes weekends & Bank Holidays) ClearCourse is a UK-based technology group that provides innovative software and integrated payments solutions. Please make an application promptly if you are a good match for … values Future-Proofed, Approachable, Integrity, Responsible and were committed to creating a brilliant business with the best products and people. Role description We are looking for a 1st Line Support Analyst to join our Support team in Waterlooville. This role is the first point of contact for our customers, ensuring that queries are resolved quickly, efficiently, and … professionally. Youll be working with our bespoke EPOS systems, taking ownership of support tickets, troubleshooting issues, and delivering an excellent customer experience. This is a full-time, office-based role that will require weekend and Bank Holiday work on a rota basis. Key Accountabilities Act as the first point of contact for customers via telephone, email, and ticketing system More ❯

Job Description We now have a new opportunity for an Application Support Analyst to join the London Application Support Team. Reporting into the Application Support Manager, the role will be responsible for providing high quality support of AJ Bell’s trading platform, helping to develop, refine and maintain processes and improvements and providing excellent customer … service to the business and our clients. Where appropriate, the role will also be responsible for providing support on incidents that are escalated by the Application Support Manager. What does the job involve? Management of application support tickets and keeping the queues as low as possible. Provide solutions to operational processes by establishing outstanding issues and inefficiencies. … with 3rd parties, ensuring service levels and user updates are maintained. Root cause analysis – identifying underlying root causes for recurring issues. Supporting project work as agreed with the Application Support Manager. Varied involvement in projects and initiatives relating to the trading platform. Both as an SME and occasionally as a team member to help deliver work packages. Where required More ❯

IT Support Analyst - 2nd Line Support Crica £30,000 - £40,000 Southampton We're looking for an ambitious and enthusiastic IT professional to join a growing and dynamic IT team. You'll be providing 2nd support across a multi-site organisation. This hands-on role involves troubleshooting a wide range of systems including Windows environments, network … infrastructure, telecoms, and in-house applications. You'll play a key role in a tight-knit the IT support team and work enterprise wide, gaining hands on experience across all areas of the business. This role is a multifaceted position and offers the successful candidate a great opportunity to develop their career within the IT space. The client are … looking for someone confident, ambitious and ready to take on the challanges that come with a busy role. Key Requirements: 3+ years' experience in IT support Strong knowledge of Windows OS, networking, and common enterprise platforms Excellent problem-solving and communication skills Full UK driving licence (3+ years) If this role sounds of interest then please apply today More ❯

Job Description My client provides design, deployment, support, and optimisation services built around four core technical areas: Application & Digital Innovation, Modern Workplace, Cloud Transformation, and Network Services. Their managed service model is designed with cloud adoption in mind, with a strong emphasis on continuous optimisation. The goal is to move customers away from the traditional large-scale IT refresh … every few years, and instead deliver a service that embeds projects, updates, and enhancements into the ongoing managed service. As part of the Operations team, the Infrastructure Support Analyst will focus on customer support, optimisation, and involvement in project delivery across these four technical pillars. The ideal candidate will have broad technical interests, with proven experience in … customers, vendors, and internal teams where required. Deliver against agreed SLAs and operational performance targets. Follow established procedures to implement changes in live customer environments. Provide out-of-hours support on a rota basis. Collaborate with internal teams, third-party vendors, and external partners to resolve escalated customer issues. Identify and recommend improvements to processes and customer experience. Take More ❯

Job Description My client provides design, deployment, support, and optimisation services built around four core technical areas: Application & Digital Innovation, Modern Workplace, Cloud Transformation, and Network Services. Their managed service model is designed with cloud adoption in mind, with a strong emphasis on continuous optimisation. The goal is to move customers away from the traditional large-scale IT refresh … every few years, and instead deliver a service that embeds projects, updates, and enhancements into the ongoing managed service. As part of the Operations team, the Infrastructure Support Analyst will focus on customer support, optimisation, and involvement in project delivery across these four technical pillars. The ideal candidate will have broad technical interests, with proven experience in … customers, vendors, and internal teams where required. Deliver against agreed SLAs and operational performance targets. Follow established procedures to implement changes in live customer environments. Provide out-of-hours support on a rota basis. Collaborate with internal teams, third-party vendors, and external partners to resolve escalated customer issues. Identify and recommend improvements to processes and customer experience. Take More ❯