25 of 25 Permanent Support Analyst Jobs in the South East

between internal departments and external technical suppliers, ensuring critical systems run seamlessly while supporting exciting new technical initiatives. Key responsibilities System Administration & Support: Deliver day-to-day administration for core ERP, CRM, and reporting systems, while promptly responding to incidents and monitoring performance. Supplier Coordination: Liaison with external suppliers … patches, and deployments with minimal operational disruption. Cross-Department Collaboration: Partner with internal teams (Sales, Procurement, Operations, and Finance) to gather requirements for enhancements, support UAT, and contribute to process improvement initiatives. Documentation & Data Integrity: Maintain comprehensive system documentation, update user guides, and ensure strict data consistency across ...

Support Analyst We are looking for a proactive and customer-focused IT Platform Support Analyst to join our growing technology team. This is an excellent opportunity for an experienced support professional who enjoys troubleshooting technical issues, working with SaaS platforms, and acting … point of contact for both internal and external stakeholders. As the IT Platform Support Analyst, you will play a critical role in maintaining the performance and reliability of business-critical platforms. You will investigate incidents, monitor system health, manage support tickets, and work closely with technical teams ...

Line Support Analyst, IT Escalation Analyst, Legal IT, Law Firm, Professional Services, Part Remote IT Escalation Analyst/2nd Line Support Analyst/Desktop Support Analyst required to work for a Law Firm in the City of London. However, this … will be compensated generously for this. In a nutshell, the ideal candidate will have at least two years’ IT service desk or IT support experience within a law firm or similar professional services environment, strong troubleshooting skills across desktop hardware, laptops, Microsoft Office, Windows 11 and legal-sector applications ...

Application Support Analyst - London - Hybrid Application Support Analyst - VB.NET EXPERIENCE ESSENTIAL Location: London - Hybrid (4 days onsite) Are you ready to bring your technical expertise into a dynamic, regulated financial services environment? Our client is seeking a highly skilled Application Support Analyst to join … their team and play a pivotal role in maintaining, supporting, and enhancing bespoke applications that underpin critical business operations. Key Responsibilities Provide hands-on support for bespoke and custom-built applications hosted on Windows Server environments operating in load-balanced pools.Troubleshoot and maintain services across the logic layer, ensuring ...

Application Support Analyst will provide essential support for technology systems within the financial services industry, ensuring seamless operation and resolving technical issues efficiently. This role is based in London and requires a proactive approach to delivering high-quality service. Client Details The employer is a well-established … robust technology infrastructure and commitment to operational excellence. It offers a collaborative work environment and a strong focus on innovation. Description Provide technical support for applications used within the financial services sector. Monitor and maintain system performance, identifying and resolving issues promptly. Collaborate with the technology team to implement ...

Technology Support Analyst London | Full-Time | Office-Based Are you an experienced IT support professional looking to join a world-leading international law firm? We are seeking a talented Technology Support Analyst to provide first-class technical support within a fast-paced, professional services … will diagnose technical issues, provide timely resolutions, and contribute to the smooth operation of the firm's technology environment. Key Responsibilities Provide technical support for desktop and laptop hardware, software, and peripheral devices. Troubleshoot issues relating to Windows operating systems and Microsoft 365 applications. Support printers, multi-functional ...

Application Support Analyst Salary: Up to £60,000We're looking for an experienced Application Support Analyst who enjoys solving complex technical problems and making a real difference for customers.This is a 2nd/3rd Line Application Support role, with all 1st Line support handled … dedicated Service Desk. That means you'll spend your time investigating, troubleshooting and resolving more challenging application issues rather than answering basic support calls.The successful candidate will be naturally curious, enjoy getting to the root cause of problems, and have excellent communication skills. You'll work closely with customers ...

Graduate Customer Support Analyst Tech Stack: Salesforce, Intercom, Aircall, Confluence, Jira, Kibana, Postman - (Experience of ANY of these would be great) Market Leading Healthcare Company Established for over 12 years. Office Location: Surrey (GU postcode) Hybrid Working - Tuesday, Wednesday, Thursday in the office, Monday and Friday WFH Working … period) G.R.E. Recruitment Limited is delighted to partner yet again with a market leading Healthcare company who are looking to add a Graduate Customer Support Analyst to their growing Customer Success team. I am looking for a Graduate Customer Support Analyst who has experience of: Ensuring ...

Step up. Take ownership. Raise the standard. Were looking for a Senior 1st Line Support Analyst to join our Service Desk team. This isnt just about logging tickets. Youll play a key role in how the 1st Line function runs day to day, supporting the Team Lead, improving … ticket quality, and helping other analysts develop. Youll still be hands-on with technical support, but youll also be the person people turn to when things need escalating, sense-checking, or doing properly. If youre already a strong 1st line analyst and ready to step up, this ...

Description: Customer Success and Support Analyst at everyLIFE Technologies Salary: £27,000 per annum, with salary reviewed on successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent Location: Hybrid: Farnborough head office and Remote Benefits: 25 days holiday, private medical cover with Vitality … Start date: ASAP Reporting to: Head of Customer Experience We are rapidly expanding our team and looking for a full-time Customer Success and Support Analyst to support our growing customer base. The Customer Support team are a multi-disciplined, technical and customer-driven team delivering ...

Line IT Support Analyst Location: Camberley (Office-based) Job Type: Permanent Salary: £28,000 - £30,000 + Excellent Benefits Kick-start or develop your IT support career We're looking for a customer-focused 1st Line IT Support Analyst to join a growing Managed Services … team supporting a diverse portfolio of business customers across the UK. This is an excellent opportunity for someone with previous IT support experience who enjoys solving technical issues, delivering outstanding customer service and developing their technical skills within a collaborative, fast-paced environment. You'll be the first point ...

Support Analyst We are looking for a proactive and customer-focused IT Platform Support Analyst to join our growing technology team. This is an excellent opportunity for an experienced support professional who enjoys troubleshooting technical issues, working with SaaS platforms, and acting ...

Applications Support Analyst x2 - Business Systems - Health Care Leading UK health services provider, currently expanding at pace with a reputation for innovation and excellence and a strong values culture They urgently require a talented, dynamic Applications Support Analyst - Business Systems for a core programme to modernise … their business systems operations You will: Support, problem solve, maintain and develop their core business applications/systems end to end This involves: Core Business Systems, Rostering, HR/Payroll, ATS, Finance, BI In return, you will get the opportunity to contribute and develop further with a dynamic forward ...

Role As an Application Support Analyst, you'll be responsible for supporting and enhancing business-critical insurance applications, with a particular focus on claims systems . You'll investigate and resolve production issues, collaborate with Product Owners and Development teams, and contribute to ongoing system improvements that enhance … insurance claims applications , making it ideal for someone who has worked within an insurer, reinsurer, MGA or the London Market. Key Responsibilities Provide application support for business-critical insurance claims systems. Investigate, analyse and resolve application issues, identifying root causes and implementing permanent fixes. Work closely with Product Owners ...

Graduate Business Applications Support Analyst x2 - Business Systems - Health Care Leading UK health services provider, currently expanding at pace with a reputation for innovation and excellence and a strong values culture They urgently require a talented, dynamic Graduate Applications Support Analyst x2 - Business Systems … core programme to modernise their business systems operations You will: Support, problem solve, maintain and develop their core business applications/systems end to end This involves: Core Business Systems, Rostering, HR/Payroll, ATS, Finance, BI In return, you will get the opportunity to contribute and develop further ...

Infrastructure Support Analyst LMS IT Department Salary: £42,159 - £47,071 per annum plus London Allowance £ 5,560 per annum Full time, permanent London, UK About us The MRC Laboratory of Medical Sciences (LMS) is a biomedical research institute, with a unique computing environment using Windows, Apple … tight-knit, collaborative team of IT specialists within the LMS Computing Facility. The role primarily involves delivering 3rd line IT infrastructure and user support services to the LMS community. You will heavily contribute to the development, deployment and maintenance of IT technologies that underpin the Computing Facility’s operations. ...

looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers. You’ll provide expert support for more complex customer queries, working closely with 1st and 3rd Line teams to ensure issues … issues Contributing to continuous improvement and knowledge sharing Supporting UAT and product enhancements What you’ll bring Experience in a customer-facing or technical support role Strong problem-solving and communication skills Confidence working with software systems SQL or financial system exposure (desirable but not essential) A passion ...

join a growing IT Managed Services team. This is a primarily remote position within a structured Level 0, Level 1 and Level 2 support environment. The Level 1 team manages the majority of incoming technical support requests, providing assistance to end users while working across a broad range … . Alongside technical ability, attitude, collaboration, problem-solving and excellent customer service are highly valued. What You'll Be Doing Provide remote IT support to end users via phone and remote support tools Troubleshoot Windows, Microsoft 365, hardware, printers and basic networking issues Log, manage and resolve support ...

Descriptionhackajob is collaborating with Basis Technologies to connect them with exceptional professionals for this role.\ NTHE OPPORTUNITY\ NThis is not a genericSAP support role. If you have spent time in enterprise SAP environments and you want to go deeper, debugging real production issues, working alongside product engineers, and building … expertise in a product used by some of the world's most complex organisations, this is worth reading.\ NAs an L2 Support Analyst at Basis Technologies, you sit at the technical heart of the customer experience. You take the hard cases, the ones that require real root cause ...

collaborating with Basis Technologies to connect them with exceptional professionals for this role. \n THE OPPORTUNITY \n This is not a generic SAP support role. If you have spent time in enterprise SAP environments and you want to go deeper, debugging real production issues, working alongside product engineers … building expertise in a product used by some of the world's most complex organisations, this is worth reading. \n As an L2 Support Analyst at Basis Technologies, you sit at the technical heart of the customer experience. You take the hard cases, the ones that require real ...

collaborating with Basis Technologies to connect them with exceptional professionals for this role. \n THE OPPORTUNITY \n This is not a generic SAP support role. If you have spent time in enterprise SAP environments and you want to go deeper, debugging real production issues, working alongside product engineers … building expertise in a product used by some of the world's most complex organisations, this is worth reading. \n As an L2 Support Analyst at Basis Technologies, you sit at the technical heart of the customer experience. You take the hard cases, the ones that require real ...

Support Centre Analyst Milton Keynes Up to £29,000 (DOE) Celestra Limited Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. … calls, scheduling engineers, and keeping all parties informed to ensure smooth service delivery. Our core hours are Monday to Friday, 8:30am5:30pm. The Support Centre operates 7 days a week with shifts between 6:00am9:00pm. Weekend shifts (typically 1 in 4) are remote, with two weekdays ...

Support Centre Analyst Milton Keynes Up to £29,000 (DOE) Celestra Limited Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships click ...

Title: Support/Product Analyst Location: London (Hybrid) - 3 days a week Salary: £45-50k + Benefits Sponsorship: Not Available Main responsibilities: Product Analysis & Design Work with the CPO to understand business and user requirements, and translate them into structured system specifications. Document process flows, system behaviour … data models, and integration points to support the development teams' understanding of proposed changed. Produce clear, concise, and version-controlled documentation including: User stories and acceptance criteria Process flows and wireframes Identify dependencies, risks, and technical considerations early in the delivery process Customer Support & Product Insight ...

IT Service Desk/Business Systems Associate £35,000 - £45,000 + profit share + 25 days holiday Office-based, with occasional travel as needed. Newbury, Berkshire Are you a proactive problem-solver with a ...