Support Analyst Jobs in the South East

Support Analyst
England > South East

The median Support Analyst salary in the South East is £32,500 per year according to job vacancies posted during the 6 months to 3 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 137 205 206
Rank change year-on-year +68 +1 +1
Permanent jobs requiring a Support Analyst 329 229 337
As % of all permanent jobs advertised in the South East 1.97% 1.53% 1.70%
As % of the Job Titles category 2.10% 1.69% 1.76%
Number of salaries quoted 250 193 281
10th Percentile £23,000 £23,000 £23,000
25th Percentile £25,688 £25,500 £25,750
Median annual salary (50th Percentile) £32,500 £31,000 £28,500
Median % change year-on-year +4.84% +8.77% -5.00%
75th Percentile £43,750 £35,000 £37,500
90th Percentile £53,750 £42,500 £43,750
England median annual salary £35,000 £34,000 £32,500
% change year-on-year +2.94% +4.62% -

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,681 13,534 19,157
% of permanent jobs with a recognized job title 93.90% 90.52% 96.45%
Number of salaries quoted 11,335 8,483 12,615
10th Percentile £27,500 £29,750 £30,000
25th Percentile £36,000 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Support Analyst
Job Vacancy Trend in the South East

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Support Analyst in the South East

Support Analyst
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Support Analyst in the South East.

Salary trend for Support Analyst in the South East

Support Analyst
Salary Histogram in the South East

Salary distribution for jobs citing Support Analyst in the South East over the 6 months to 3 May 2024.

Salary histogram for Support Analyst in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South East region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +79 158 £32,500 +8.33% 12
Surrey +24 72 £32,500 -4.41% 4
Berkshire +47 60 £29,750 +2.59% 2
Oxfordshire +56 58 £37,000 +5.71% 5
Kent +21 50 £24,500 -19.67% 4
Buckinghamshire +2 40 £32,500 +30.00% 5
Hampshire -34 33 £30,500 +7.02% 3
East Sussex +5 7 £49,750 +57.94%
West Sussex +44 4 £46,250 +55.46%
Sussex - 2 £32,500 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 3 May 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Analyst in the job title.

1 124 (37.69%) Social Skills
2 112 (34.04%) Windows
3 111 (33.74%) Microsoft 365
4 110 (33.43%) Microsoft
5 103 (31.31%) Problem-Solving
6 92 (27.96%) Customer Service
6 92 (27.96%) ITIL
7 86 (26.14%) Microsoft Office
8 76 (23.10%) Active Directory
9 74 (22.49%) SLA
10 64 (19.45%) Degree
10 64 (19.45%) Security Cleared
11 63 (19.15%) Finance
12 61 (18.54%) Analytical Skills
13 59 (17.93%) Windows 10
14 56 (17.02%) SQL
14 56 (17.02%) Incident Management
15 42 (12.77%) Oracle
15 42 (12.77%) ERP
15 42 (12.77%) SC Cleared
16 41 (12.46%) Actionable Insight
17 40 (12.16%) Unix
18 37 (11.25%) Remedy
18 37 (11.25%) WebLogic
19 33 (10.03%) Azure
20 32 (9.73%) Microsoft Exchange
20 32 (9.73%) Service Management
21 29 (8.81%) SharePoint
22 28 (8.51%) DNS
22 28 (8.51%) DHCP

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (11.25%) WebLogic
2 32 (9.73%) Microsoft Exchange
3 29 (8.81%) SharePoint
4 15 (4.56%) Oracle Service Bus
5 4 (1.22%) IIS
6 1 (0.30%) Confluence
Applications
1 86 (26.14%) Microsoft Office
2 18 (5.47%) Microsoft Excel
3 16 (4.86%) MS Visio
Business Applications
1 15 (4.56%) Remedy ITSM
2 9 (2.74%) Dynamics CRM
3 6 (1.82%) SAP S/4HANA
4 5 (1.52%) Dynamics GP
5 4 (1.22%) NetSuite
6 3 (0.91%) Dynamics NAV
7 1 (0.30%) Infor M3
7 1 (0.30%) JDE OneWorld
7 1 (0.30%) JDE World
7 1 (0.30%) SAP SD
Cloud Services
1 111 (33.74%) Microsoft 365
2 33 (10.03%) Azure
3 12 (3.65%) SaaS
4 10 (3.04%) Dynamics 365
4 10 (3.04%) Power Platform
5 9 (2.74%) AWS
6 6 (1.82%) WhatsApp
7 4 (1.22%) Entra ID
7 4 (1.22%) PowerApps
8 3 (0.91%) Power Automate
9 2 (0.61%) IaaS
9 2 (0.61%) Mimecast
9 2 (0.61%) PaaS
10 1 (0.30%) Azure Sentinel
10 1 (0.30%) Google Workspace
10 1 (0.30%) OneDrive
Communications & Networking
1 28 (8.51%) DHCP
1 28 (8.51%) DNS
2 24 (7.29%) Firewall
3 14 (4.26%) VPN
4 11 (3.34%) WAN
5 10 (3.04%) VoIP
5 10 (3.04%) Wireless
6 8 (2.43%) TCP/IP
6 8 (2.43%) Wi-Fi
7 7 (2.13%) Internet
7 7 (2.13%) LAN
8 5 (1.52%) ADSL
8 5 (1.52%) Broadband
8 5 (1.52%) VLAN
9 4 (1.22%) SD-WAN
10 3 (0.91%) Intranet
11 2 (0.61%) Remote Desktop
11 2 (0.61%) WPA
12 1 (0.30%) Cisco ASA
12 1 (0.30%) SAN
Database & Business Intelligence
1 22 (6.69%) Elasticsearch
2 19 (5.78%) Oracle Database
3 15 (4.56%) Oracle Database 10g
3 15 (4.56%) Oracle Database 11g
3 15 (4.56%) VLDB
4 13 (3.95%) SQL Server
5 7 (2.13%) Power BI
6 4 (1.22%) SQL Server Integration Services
7 2 (0.61%) MongoDB
8 1 (0.30%) DB2
Development Applications
1 4 (1.22%) JIRA
General
1 124 (37.69%) Social Skills
2 63 (19.15%) Finance
3 61 (18.54%) Analytical Skills
4 22 (6.69%) Police
5 20 (6.08%) Telecoms
6 19 (5.78%) Manufacturing
7 16 (4.86%) Legal
8 10 (3.04%) Law
9 7 (2.13%) Banking
9 7 (2.13%) Billing
9 7 (2.13%) Documentation Skills
9 7 (2.13%) Investment Banking
9 7 (2.13%) Private Banking
9 7 (2.13%) Public Sector
10 5 (1.52%) Automotive
10 5 (1.52%) Inclusion and Diversity
10 5 (1.52%) Military
11 4 (1.22%) Marketing
11 4 (1.22%) Pharmaceutical
12 1 (0.30%) Aerospace
Libraries, Frameworks & Software Standards
1 22 (6.69%) J2EE
1 22 (6.69%) Java EE
1 22 (6.69%) Spring
2 7 (2.13%) .NET
2 7 (2.13%) Middleware
3 2 (0.61%) HTML
3 2 (0.61%) Software Packaging
3 2 (0.61%) XML
4 1 (0.30%) IDoc
Miscellaneous
1 16 (4.86%) Driving Licence
1 16 (4.86%) Management Information System
2 12 (3.65%) Enterprise Software
3 10 (3.04%) Analytical Mindset
4 7 (2.13%) e-Learning
4 7 (2.13%) iPad
5 4 (1.22%) Educational Technology
5 4 (1.22%) Life Science
6 3 (0.91%) Onboarding
6 3 (0.91%) Self-Motivation
6 3 (0.91%) Video Conferencing
7 2 (0.61%) Cyber Threat
7 2 (0.61%) Data Structures
7 2 (0.61%) Foreign Exchange (FX)
7 2 (0.61%) Linux Command Line
7 2 (0.61%) NHS
8 1 (0.30%) CMDB
8 1 (0.30%) Greenfield Project
8 1 (0.30%) Mobile App
8 1 (0.30%) Smartphone
Operating Systems
1 112 (34.04%) Windows
2 59 (17.93%) Windows 10
3 40 (12.16%) Unix
4 27 (8.21%) Linux
5 24 (7.29%) Windows Server
6 15 (4.56%) Solaris
7 9 (2.74%) Windows Server 2016
8 6 (1.82%) Windows Server 2012
9 5 (1.52%) Windows Server 2019
10 3 (0.91%) Mac OS
10 3 (0.91%) Windows 7
11 2 (0.61%) Android
11 2 (0.61%) Apple iOS
12 1 (0.30%) Windows 8
12 1 (0.30%) Windows Mobile
12 1 (0.30%) Windows NT
12 1 (0.30%) Windows XP
Processes & Methodologies
1 103 (31.31%) Problem-Solving
2 92 (27.96%) Customer Service
2 92 (27.96%) ITIL
3 56 (17.02%) Incident Management
4 42 (12.77%) ERP
5 41 (12.46%) Actionable Insight
6 32 (9.73%) Service Management
7 24 (7.29%) Impact Assessments
7 24 (7.29%) Problem Management
7 24 (7.29%) Service Delivery
8 22 (6.69%) Containerisation
8 22 (6.69%) Enterprise Architecture
8 22 (6.69%) Enterprise Search
8 22 (6.69%) Information Management
8 22 (6.69%) Performance Tuning
9 21 (6.38%) Agile
10 19 (5.78%) Project Management
11 18 (5.47%) ITSM
12 16 (4.86%) Continuous Improvement
13 15 (4.56%) Capacity Planning
Programming Languages
1 56 (17.02%) SQL
2 25 (7.60%) Shell Script
3 23 (6.99%) Java
4 16 (4.86%) PL/SQL
5 7 (2.13%) JavaScript
6 5 (1.52%) PowerShell
7 3 (0.91%) C
7 3 (0.91%) C#
7 3 (0.91%) Perl
8 2 (0.61%) Bash
8 2 (0.61%) COBOL
8 2 (0.61%) Python
8 2 (0.61%) T-SQL
Qualifications
1 64 (19.45%) Degree
1 64 (19.45%) Security Cleared
2 42 (12.77%) SC Cleared
3 11 (3.34%) DV Cleared
4 8 (2.43%) Microsoft Certification
4 8 (2.43%) Network+ Certification
5 7 (2.13%) CCNA
5 7 (2.13%) Cisco Certification
5 7 (2.13%) NVQ Level 3
6 5 (1.52%) MCITP
7 4 (1.22%) BPSS Clearance
8 3 (0.91%) A+ Certification
9 2 (0.61%) DBS Check
9 2 (0.61%) ITIL Certification
10 1 (0.30%) Computer Science Degree
10 1 (0.30%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 74 (22.49%) SLA
2 3 (0.91%) QA
3 2 (0.61%) ISO/IEC 27001
3 2 (0.61%) PCI DSS
3 2 (0.61%) PMO
3 2 (0.61%) Sarbanes-Oxley
4 1 (0.30%) Data Quality
System Software
1 76 (23.10%) Active Directory
2 15 (4.56%) Oracle RAC
3 9 (2.74%) VMware Infrastructure
4 4 (1.22%) Microsoft Virtual Server
4 4 (1.22%) Virtual Servers
5 2 (0.61%) Hyper-V
6 1 (0.30%) Virtual Desktop
Systems Management
1 22 (6.69%) OpenSSO
1 22 (6.69%) Single Sign-On
2 15 (4.56%) Data Guard
2 15 (4.56%) Oracle RMAN
3 8 (2.43%) SCCM
4 7 (2.13%) Microsoft Intune
5 3 (0.91%) WSUS
6 1 (0.30%) ZENworks
Vendors
1 110 (33.43%) Microsoft
2 42 (12.77%) Oracle
3 37 (11.25%) Remedy
4 21 (6.38%) Cisco
5 15 (4.56%) Sun
6 12 (3.65%) WatchGuard
7 11 (3.34%) HP
7 11 (3.34%) SAP
8 10 (3.04%) VMware
9 9 (2.74%) Apple
9 9 (2.74%) Bloomberg
9 9 (2.74%) BT
9 9 (2.74%) Dell
10 6 (1.82%) Palo Alto
10 6 (1.82%) Sage
11 4 (1.22%) Salesforce
11 4 (1.22%) ServiceNow
12 3 (0.91%) Citrix
13 2 (0.61%) Meraki
13 2 (0.61%) Murex