Support Analyst Job Trends in the South East

Support Analyst
England > South East

The median Support Analyst salary in the South East is £32,750 per year, according to job vacancies posted during the 6 months leading to 13 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 84 173 128
Rank change year-on-year +89 -45 +61
Permanent jobs requiring a Support Analyst 252 127 186
As % of all permanent jobs in the South East 2.43% 1.42% 2.10%
As % of the Job Titles category 2.65% 1.56% 2.22%
Number of salaries quoted 202 62 147
10th Percentile £26,250 £26,250 £21,700
25th Percentile £27,500 £31,250 £26,250
Median annual salary (50th Percentile) £32,750 £35,000 £32,500
Median % change year-on-year -6.43% +7.69% +3.17%
75th Percentile £35,750 £43,750 £41,750
90th Percentile £39,000 £53,750 £50,000
England median annual salary £33,000 £40,000 £36,000
% change year-on-year -17.50% +11.11% +5.88%

All Permanent IT Job Roles
South East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 9,525 8,164 8,390
% of permanent jobs with a recognized job title 91.96% 91.12% 94.78%
Number of salaries quoted 5,943 4,286 6,046
10th Percentile £28,000 £32,750 £28,925
25th Percentile £35,000 £43,911 £38,000
Median annual salary (50th Percentile) £50,000 £57,500 £52,500
Median % change year-on-year -13.04% +9.52% -4.55%
75th Percentile £65,000 £72,500 £65,000
90th Percentile £80,000 £85,000 £80,000
England median annual salary £55,000 £60,000 £57,800
% change year-on-year -8.33% +3.81% -6.02%

Support Analyst
Job Vacancy Trend in the South East

Historical trend showing the proportion of permanent IT job postings featuring 'Support Analyst' in the job title relative to all permanent IT jobs advertised in the South East.

Support Analyst job vacancy trend in the South East

Support Analyst
Salary Trend in the South East

Salary distribution trend for Support Analyst job vacancies in the South East.

Salary distribution trend for Support Analyst job vacancies in the South East

Support Analyst
Salary Histogram in the South East

Salary distribution for jobs citing Support Analyst in the South East over the 6 months to 13 January 2026.

Salary histogram for Support Analyst in the South East

Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South East region over the 6 months to 13 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +64 104 £32,750 -2.96% 5
Hampshire +87 99 £29,000 -11.45% 7
Buckinghamshire +28 43 £34,500 -1.43% 1
Oxfordshire +48 31 £34,500 +7.33% 3
Berkshire +3 30 £32,750 +18.02% 1
Surrey +12 24 £35,000 +7.69% 2
Kent -20 23 £30,000 -33.33% 6
West Sussex +1 2 £45,000 +12.50%
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in the South East

For the 6 months to 13 January 2026, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Analyst in the job title.

1 115 (45.63%) Problem-Solving
2 103 (40.87%) Microsoft
3 89 (35.32%) Windows
4 71 (28.17%) Customer Service
5 60 (23.81%) Microsoft Office
6 59 (23.41%) Active Directory
7 43 (17.06%) Microsoft 365
8 37 (14.68%) SQL
9 30 (11.90%) Degree
10 25 (9.92%) ERP
11 23 (9.13%) JIRA
12 21 (8.33%) ITSM
12 21 (8.33%) Power Platform
13 20 (7.94%) DHCP
13 20 (7.94%) DNS
13 20 (7.94%) Microsoft Excel
13 20 (7.94%) Microsoft PowerPoint
14 19 (7.54%) Cybersecurity
15 18 (7.14%) ITIL
16 17 (6.75%) Customer-Centricity
17 16 (6.35%) Customer-Centric Approach
17 16 (6.35%) Microsoft Intune
18 15 (5.95%) Continuous Improvement
18 15 (5.95%) Security Cleared
19 14 (5.56%) Azure
19 14 (5.56%) Data Analysis
19 14 (5.56%) Dynamics 365
20 13 (5.16%) Entra ID
20 13 (5.16%) Regulatory Compliance
20 13 (5.16%) Release Management

Support Analyst Skill Set
Co-Occurring Skills & Capabilities in the South East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (1.98%) Microsoft Exchange
1 5 (1.98%) SharePoint
2 1 (0.40%) IIS
Applications
1 60 (23.81%) Microsoft Office
2 20 (7.94%) Microsoft Excel
2 20 (7.94%) Microsoft PowerPoint
3 13 (5.16%) Spreadsheet
4 1 (0.40%) AutoCAD
Business Applications
1 6 (2.38%) NetSuite
2 5 (1.98%) Dynamics AX
2 5 (1.98%) SAP S/4HANA
3 4 (1.59%) Dynamics CRM
4 1 (0.40%) IBM Planning Analytics
4 1 (0.40%) PeopleSoft Financials
4 1 (0.40%) Q-Pulse
4 1 (0.40%) Sage 200
Cloud Services
1 43 (17.06%) Microsoft 365
2 21 (8.33%) Power Platform
3 14 (5.56%) Azure
3 14 (5.56%) Dynamics 365
4 13 (5.16%) Entra ID
5 9 (3.57%) Google Workspace
6 5 (1.98%) AWS
6 5 (1.98%) SaaS
7 4 (1.59%) Power Automate
7 4 (1.59%) PowerApps
8 3 (1.19%) BigCommerce
9 2 (0.79%) OneDrive
10 1 (0.40%) Mimecast
10 1 (0.40%) Nutanix
Communications & Networking
1 20 (7.94%) DHCP
1 20 (7.94%) DNS
2 13 (5.16%) TCP/IP
3 8 (3.17%) Firewall
4 6 (2.38%) Remote Desktop
4 6 (2.38%) VPN
4 6 (2.38%) Wireless
5 1 (0.40%) Internet
5 1 (0.40%) LAN
5 1 (0.40%) SAN
5 1 (0.40%) VoIP
Database & Business Intelligence
1 10 (3.97%) Power BI
2 5 (1.98%) Relational Database
3 3 (1.19%) Oracle Reports
3 3 (1.19%) SQL Server
Development Applications
1 23 (9.13%) JIRA
General
1 118 (46.83%) Social Skills
2 47 (18.65%) Analytical Skills
3 32 (12.70%) Finance
4 19 (7.54%) Retail
5 17 (6.75%) Telecoms
6 16 (6.35%) Manufacturing
7 12 (4.76%) Law
8 11 (4.37%) Organisational Skills
9 6 (2.38%) Automotive
10 5 (1.98%) Billing
10 5 (1.98%) Legal
11 4 (1.59%) Aviation
11 4 (1.59%) Police
12 3 (1.19%) Inclusion and Diversity
13 2 (0.79%) Health Technology
14 1 (0.40%) Aerospace
14 1 (0.40%) Documentation Skills
14 1 (0.40%) Electronics
14 1 (0.40%) Marketing
Libraries, Frameworks & Software Standards
1 4 (1.59%) CSS
1 4 (1.59%) HTML
1 4 (1.59%) Oracle Fusion
1 4 (1.59%) React
2 3 (1.19%) .NET
3 1 (0.40%) EDI
Miscellaneous
1 32 (12.70%) Onboarding
2 23 (9.13%) Driving Licence
3 17 (6.75%) Management Information System
4 11 (4.37%) NHS
5 9 (3.57%) Enterprise Software
6 8 (3.17%) Video Conferencing
7 5 (1.98%) EPoS
7 5 (1.98%) IoT
8 4 (1.59%) Analytical Mindset
9 3 (1.19%) Mobile App
10 2 (0.79%) Data Centre
11 1 (0.40%) Data Structures
11 1 (0.40%) iPhone
11 1 (0.40%) Renewable Energy
11 1 (0.40%) Virtual Team
Operating Systems
1 89 (35.32%) Windows
2 10 (3.97%) Windows Server
3 8 (3.17%) Windows 10
4 6 (2.38%) Android
5 5 (1.98%) Apple iOS
6 1 (0.40%) Linux
6 1 (0.40%) Windows Server 2016
Processes & Methodologies
1 115 (45.63%) Problem-Solving
2 71 (28.17%) Customer Service
3 25 (9.92%) ERP
4 21 (8.33%) ITSM
5 19 (7.54%) Cybersecurity
6 18 (7.14%) ITIL
7 17 (6.75%) Customer-Centricity
8 16 (6.35%) Customer-Centric Approach
9 15 (5.95%) Continuous Improvement
10 14 (5.56%) Data Analysis
11 13 (5.16%) Regulatory Compliance
11 13 (5.16%) Release Management
12 11 (4.37%) Asset Management
12 11 (4.37%) Change Management
12 11 (4.37%) Process Improvement
13 10 (3.97%) Business Intelligence
13 10 (3.97%) Mentoring
14 9 (3.57%) Logistics
15 8 (3.17%) Mathematics
16 7 (2.78%) Service Management
Programming Languages
1 37 (14.68%) SQL
2 10 (3.97%) C#
3 5 (1.98%) Data Analysis Expressions
3 5 (1.98%) Kusto Query Language
3 5 (1.98%) Python
4 4 (1.59%) JavaScript
4 4 (1.59%) VBA
Qualifications
1 30 (11.90%) Degree
2 15 (5.95%) Security Cleared
3 10 (3.97%) SC Cleared
4 6 (2.38%) DBS Check
4 6 (2.38%) Microsoft Certification
5 5 (1.98%) ITIL Foundation Certificate
6 4 (1.59%) A+ Certification
7 3 (1.19%) BPSS Clearance
7 3 (1.19%) CTC Cleared
8 2 (0.79%) MCSE
8 2 (0.79%) NVQ Level 3
9 1 (0.40%) Computer Science Degree
Quality Assurance & Compliance
1 7 (2.78%) SLA
2 4 (1.59%) Data Quality
3 3 (1.19%) QA
4 1 (0.40%) Cyber Essentials
4 1 (0.40%) GDPR
4 1 (0.40%) PCI DSS
System Software
1 59 (23.41%) Active Directory
2 6 (2.38%) VMware Infrastructure
3 1 (0.40%) Hyper-V
3 1 (0.40%) Virtual Machines
3 1 (0.40%) XenApp
Systems Management
1 16 (6.35%) Microsoft Intune
2 1 (0.40%) SCCM
Vendors
1 103 (40.87%) Microsoft
2 12 (4.76%) SAP
3 8 (3.17%) Google
4 7 (2.78%) Sage
5 6 (2.38%) Epicor
5 6 (2.38%) ServiceNow
5 6 (2.38%) VMware
6 5 (1.98%) Adobe
6 5 (1.98%) CheckPoint
6 5 (1.98%) Palo Alto
7 4 (1.59%) Oracle
8 3 (1.19%) WatchGuard
9 2 (0.79%) Workday
10 1 (0.40%) Dynatrace
10 1 (0.40%) IBM
10 1 (0.40%) Intapp
10 1 (0.40%) Ivanti
10 1 (0.40%) PeopleSoft
10 1 (0.40%) Salesforce
10 1 (0.40%) SolarWinds