10 of 10 Permanent Support Manager Jobs in the South East

ERP Support Manager (ERP, Application Support, Stock Management) - Join a growing ERP software leader with clear progression routes and hybrid working! An ERP Support Manager (ERP, Application Support, CRM, Stock Management) is required by a well-established, profitable software company based in Hemel Hempstead with nearly 30 years' experience delivering cutting-edge ERP solutions … to the wholesale, distribution, and retail sectors. This team support the flagship ERP product, which is a fully configurable ERP platform used by businesses ranging from food distributors, wholesalers, builders merchants and manufacturing companies To be successful you'll need: Experience managing ERP support teams (5-8 people), ideally across 1st to 3rd line support. Hands-on ERP … application support experience (not just people management). Background supporting configurable ERP platforms. Understanding of ERP, order processing, invoicing, stock, and trade counter modules. Proven ability managing support escalation processes and issues. Exposure to AI in support environments is a strong plus. This ERP Support Manager role offers a chance to develop within a high More ❯

Investment Programme Support Manager £70,000 plus benefits & bonus - ideally 2 days per week in their Brighton office, but there is some flexibility around this and can be discussed further - this role has huge growth potential for the future My client a large critical infrastructure organisation, seek a capable and experienced Capital Investment Programme professional to work as … a Investment Programme Support Manager to drive the effective delivery of companies strategic investment programmes, ranging from £330m to £1.5bn in value. The job title could also be Asset Management Planning Delivery Manager, Invest Programme Manager, this role could in fact be for someone with a completely different job title, including Senior PMO, Senior Accountancy related … role, Project Manager, Management Consultant, but someone who deals with large scale budgets, with the investment side of a utilities/core infrastructure/construction/Oil & Gas/manufacturing company where you ensure the spend matches the data, and delivery is right at a programme level. The successful candidate will be responsible for ensuring that programme outcomes and More ❯

IT Support Manager - £40,000 - MSP - Gillingham We are recruiting for an IT Support Manager on behalf of a leading Managed Service Provider (MSP) in the Gillingham area. This is a fantastic opportunity to step into a key role where you will oversee a team of skilled IT support engineers, ensuring the highest level of … service delivery to a client base. Key Responsibilties: Lead and mentor a team of IT support engineers, providing guidance and technical expertise. Ensure timely resolution of technical issues related to desktops, laptops, mobile devices, and peripherals. Oversee IT service desk operations, managing ticket queues and ensuring SLAs are met. Troubleshoot and resolve network-related issues, including TCP/IP … DHCP, DNS, and VPN configurations. Manage user accounts and permissions using Active Directory. Perform basic server administration tasks such as file sharing, security management, and user access control. Support and maintain Microsoft 365 environments, including troubleshooting and administration. Work with virtualization technologies such as VMware and Hyper-V. Implement and oversee backup and disaster recovery solutions. Communicate effectively with More ❯

Customer Support Manager Department: Customer Support Employment Type: Permanent - Full Time Location: Milton Keynes Compensation: £50,000/year Description As the Customer Support Manager, you will lead the frontline of our customer support operations, ensuring timely, effective, and empathetic resolution of user issues. You'll look after a team of 9 support … bring your personality, your flare for customer service and you'll likely enjoy and be able to deliver the following: • Manage the day-to-day operations of the customer support helpdesk, ensuring SLAs and OKRs are consistently met. • Lead, coach, and develop a team of support analysts to deliver exceptional service across multiple channels (email, chat, phone, ticketing … Monitor ticket queues, escalate critical issues, and ensure timely resolution of customer problems. • Maintain and optimise helpdesk tools and knowledge base content to improve efficiency and self-service. • Analyse support trends and customer feedback to identify areas for improvement and inform product and process enhancements. • Collaborate with Product, Professional Services, and Customer Experience teams to ensure a seamless customer More ❯

Company description: ClearCourse Job description: Customer Support Manager Brand: Swan Retail & EPOS Bureau Location: Waterlooville Role Type: Hybrid (3 days in office, 2 days remote) ClearCourse is a market-leading technology group providing innovative software solutions and integrated payments across a range of sectors including retail, hospitality, membership organisations, and healthcare. Our mission is to empower businesses with … smart, efficient, and scalable technology all supported by exceptional customer service. Were looking for a Senior Support Manager to lead the Customer Support function for both Swan Retail and The EPOS Bureau. This is a high-impact leadership role based in Waterlooville, where youll be responsible for ensuring our support teams deliver a world-class service … meeting SLAs and driving customer satisfaction. Youll play a pivotal role in shaping support strategy, developing people, and influencing the wider business. This is a full-time, permanent role offering a mix of strategic oversight and hands-on leadership within a fast-moving tech environment. Key Accountabilities: Lead, coach, and develop a team of Customer Support Managers across More ❯

Operations Technical Support Manager Pitstone, Tring, Hertfordshire c.£55,000 Benefits: 8% Bonus, Excellent Pension, 33 (25+8) Days Holiday, Dental, BUPA, EV scheme, Workplace nursery scheme, Midday finish on Fridays, Enhanced family friendly policies, Wellbeing programme, Employee assistance programme including health and finance, Onsite subsidised canteen Skills: Continuous Improvement, LEAN, Six Sigma, SPC, FMEA, Production Machinery, Tooling, Kaizen … motors for aircraft propulsion. If you want to help deliver this future, we are looking for enthusiastic and creative people to join our team. The Role As Operations Technical Support Manager at Safran Electrical & Power you will support the Operations Transformation Lead and be accountable for implementing strategies to optimize workflow, reduce costs and enhance our overall … and machinery are operational and efficient Implement and maintain an effective tooling management system Make recommendations for OPEX and Capex expenditure and ensure tracking to set budgets Provide technical support to the operations team, ensuring that the processes and systems run efficiently Communicate effectively with all key stakeholders to ensure appropriate support for technical improvements Develop and implement More ❯

Stonewater are seeking an IT Solution Support Manager someone to manage a team of analysts to deliver the customer promise by ensuring an excellent level of service is provided to our customers and that application service availability meets the organisations service level requirements. You will provide expert support, advice and guidance on business applications and systems and … ensure they are fit for purpose, stable, and ensure continuous improvement in performance and value for money within the Solution Support function, in line with the Stonewater IT strategy. Acting as a thought leader on our selected business solutions, researching and reviewing industry best practice and upcoming changes to technology, you will configure and manage software, technologies, and controls … and support internal teams and suppliers in the secure configuration of software and systems. This role will be at the forefront in ensuring the availability of the business applications whilst also supporting the changes necessary for the business to evolve as an innovative, digitally focused housing association! The ideal candidate will: Hold a degree in computer related vocation (or More ❯

Application Support Manager - ERP Dynamics 365/Nav/BC We are currently working in partnership with a new client who are looking for an experienced Business Application Manager with specific ERP knowledge around MS Dynamics 365/NAV/BC. Job Objective To ensure the effective management and continuous improvement of existing commercial business applications and … tools, contribute to the modernisation of core business systems, and provide reliable support and coverage for the Head of IT as part of a collaborative and forward-thinking team. Key Responsibilities: Maintain and support the day-to-day operation of commercial business application systems, ensuring efficient data processing and system performance. Collaborate with the Head of IT to … plan, specify, select, and implement upgrades to core business systems and the adoption of new technologies. Liaise with external support partners to maintain system stability, performance, and overall effectiveness. Essential Skills: ERP Systems Expertise: Proven experience with recognised ERP platforms—preferably Microsoft Dynamics NAV/Business Central—including system implementation, configuration, ongoing maintenance, user support, and operational IT More ❯

This isnt your average support job. You wont be stuck resetting passwords all day. Youll be the go-to for all things IT and infrastructure across a growing managed services provider. They're already delivering hosted VoIP, broadband, cloud and M365 to a loyal base of business customers across the UK. Now they need someone technical and ambitious to … step in and own the support function. Youll handle support across internal systems and external clients. Fix the problems. Improve the process. Build the structure. And when it makes sense, start building a team around you. What youll be doing Running the day-to-day support across hosted services, VoIP, broadband, firewalls, cloud and Microsoft 365 Dealing … place runs properly Creating simple, useful documentation Working directly with the Technical Director and getting stuck into new ideas and improvements What you'll need Strong experience in IT support, ideally within a telecoms, ISP or MSP environment Confident across Microsoft 365, Active Directory, remote support, and basic networking Comfortable with firewalls, routers, switches and hosted VoIP platforms More ❯

Infrastructure Support/Technical Team Manager £40000 - 48000 GBP 5% bonus Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Infrastructure Support Team Manager Flexible | Up to £48,000 + 5% Bonus | Career-Defining Opportunity Are you an experienced people leader with a background in IT infrastructure support? This is a standout opportunity … progression Work-life balance : Family-first culture, flexible hybrid working, no on-call duties Hours : Monday to Friday, 37-hour working week Who we're looking for: Proven people manager : You've successfully led technical teams, carried out performance reviews, and driven workflow improvements Strong communicator : Able to generate and present clear reports to senior stakeholders, with an eye More ❯