1 to 25 of 28 Permanent Support Specialist Jobs in the South East

Technology Support Specialist Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology Support Specialist to join their close-knit team of three in London. Salary to £50,000 + paid overtime Monthly rotating shift pattern between 08:30am – 6:30pm Superb employee benefits, including a £100 monthly employee … software, and general IT systems. This role will also include configuring devices such as workstations, printers, and mobile phones, and assisting with non-standard home systems and software. Technology Support Specialist Key Responsibilities: Log all incoming incidents and requests as well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide … wishes Maintain strong knowledge of third-party video conference systems. Including but not limited to: WebEx, Zoom, MS Teams Travel to Europe/Paris office to provide on-site support to firm’s Paris-based community Technology Support Specialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years More ❯

Technology Support Specialist Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology Support Specialist to join their close-knit team of three in London. Salary to £50,000 + paid overtime Monthly rotating shift pattern between 08:30am – 6:30pm Superb employee benefits, including a £100 monthly employee … software, and general IT systems. This role will also include configuring devices such as workstations, printers, and mobile phones, and assisting with non-standard home systems and software. Technology Support Specialist Key Responsibilities: Log all incoming incidents and requests as well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide … wishes Maintain strong knowledge of third-party video conference systems. Including but not limited to: WebEx, Zoom, MS Teams Travel to Europe/Paris office to provide on-site support to firm’s Paris-based community Technology Support Specialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years More ❯

Application Support Specialist (2nd/3rd Line) Location: Windsor (Hybrid working available) Job Type: Permanent, Full-Time Salary: Competitive + Overtime/Out of hours Bonus + Excellent Benefits Experience Level: Senior (10+ years) About the Role We’re recruiting for an experienced Application Support Specialist to join a leading organisation’s IT Applications team. This … is a great opportunity for a skilled professional with strong technical and problem-solving abilities to deliver high-quality 2nd and 3rd line support across business-critical applications. You’ll work closely with internal teams and external suppliers to maintain application availability, improve performance, and ensure excellent service delivery within agreed SLAs. Key Responsibilities Provide 2nd and 3rd line … support for a range of applications, ensuring incidents and problems are resolved quickly. Work with development, testing, and infrastructure teams to optimise application performance and reliability. Conduct root cause analysis and implement permanent fixes to minimise recurrence of issues. Create and maintain clear technical documentation for supported applications and services. Develop and maintain monitoring and alerting systems using tools More ❯

We’re looking for a driven, tech-savvy problem solver to join our Software Support team. In this role, you’ll be the go-to Technical Support person for diagnosing and resolving software and application issues across a wide range of platforms. Whether it's logging a client issue, investigating a tricky database error, or coordinating with Development … Milton Keynes Salary: up to £30k base + bonus Benefits: 5% pension, 25 days holiday, 2 wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Role: Software Support Engineer, Application Support Analyst, Application Support, Software Support, Technical Support Engineer, IT Support, Customer Support Engineer, technical Support This is more than … a helpdesk job — it’s a chance to build real relationships, shape how we support our clients, and grow with a company that values initiative, learning, and customer-first thinking. If you're proactive, collaborative, and ready to take ownership in a fast-paced tech environment, we'd love to hear from you. CLICK APPLY and send through your More ❯

We re looking for a driven, tech-savvy problem solver to join our Software Support team. In this role, you ll be the go-to Technical Support person for diagnosing and resolving software and application issues across a wide range of platforms. Whether it's logging a client issue, investigating a tricky database error, or coordinating with Development … Milton Keynes Salary: up to £30k base + bonus Benefits: 5% pension, 25 days holiday, 2 wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Role: Software Support Engineer, Application Support Analyst, Application Support, Software Support, Technical Support Engineer, IT Support, Customer Support Engineer, technical Support This is more than … a helpdesk job it s a chance to build real relationships, shape how we support our clients, and grow with a company that values initiative, learning, and customer-first thinking. If you're proactive, collaborative, and ready to take ownership in a fast-paced tech environment, we'd love to hear from you. CLICK APPLY and send through your More ❯

Technology Support Specialist London | Full-time | Hybrid We're working with a US law firm seeking a Technology Support Specialist to join their London office. This is a hands-on role supporting hardware, software, mobile devices and AV systems. This role is ideal for someone who enjoys solving problems, working closely with users, and keeping things … running smoothly. The Role Reporting to the Senior Manager, you'll be the go-to person for deskside support, troubleshooting, and tech setup across the London office. You'll also work with colleagues across Europe, including occasional travel to Paris, and play a key role in maintaining video conferencing systems, managing inventory, and supporting mobile and remote setups. Key … Responsibilities Respond to support requests via phone, email and ticketing system, logging all actions taken Provide deskside support for hardware, software and mobile devices Set up and relocate desks, workstations and phones using Cisco tools Maintain and troubleshoot AV and video conferencing systems (Zoom, WebEx, Teams) Manage inventory, replacing equipment as needed Diagnose technical issues and escalate where More ❯

IT Support Specialist My client is seeking a reliable and resourceful IT Support Specialist to be the tech-savvy hero behind the scenes — keeping systems running and staff productive. If you're passionate about problem-solving, thrive on helping others, and want to work in a business that values dependable IT, this is your moment. My … all departments — from admin to operations — giving you real variety, the satisfaction of knowing your work makes a visible impact every day. What You’ll Be Doing Providing technical support to staff across all departments (in person and remotely) Systems maintenance Troubleshooting and resolving hardware, software, printer, and connectivity issues Set up new users, email accounts, and device access … laptops, phones, VPNs, etc.) Network and server support Maintaining IT documentation and asset records Liaising with external IT vendors and escalate complex issues as needed Supporting data backups, antivirus updates, and security policies What’s in it for you? A stable, friendly work environment where IT is appreciated A varied role with exposure to every part of the business More ❯

Infrastructure Engineer & Support Specialist Salary: Competitive Location: Westerham - TN16 This is a Permanent, Full Time vacancy that will close in 23 days at 23:59 BST. The vacancy We are looking for an Infrastructure Engineer & Support Specialist to join our IT team based at our Westerham site. This a permanent, full time, on-site position. You … ll work closely with business stakeholders to deliver projects, support end-users, and ensure the smooth running of our networks, servers, and key technology platforms. This is a hands-on role where no two days are the same – from providing 1st and 2nd line support, to managing infrastructure, to driving forward key improvements across our systems. What You … ll Be Doing Supporting all IT Infrastructure, Networks, and Operations across the EMEAA business. Managing IT assets, including building equipment to required standards. Providing 1st and 2nd line technical support to end-users, resolving hardware, software, and network issues. Troubleshooting across multiple operating systems (Windows, Linux, macOS). Assisting with employee onboarding (workstation setup, email configuration, training). Supporting More ❯

Barron McCann are excited to be recruiting for a Field Support Specialist in the Enfield (North London Area). Barron McCann have created 8 new Field Support Specialist roles across the UK to sit across both Projects and Service, supporting the engineers and becoming a subject matter expert. Barron McCann Ltd is an independent IT service … provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. What you will be doing: Carrying out technical site visits as required for repairs on IT equipment Diagnose and carry out structured cabling or WiFi Fault … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯

Are you an experienced MAC Support Specialist who thrives in a fast-paced, client-focused IT services environment? Our client — a leading IT solutions and managed services provider based in London — is seeking a talented Apple specialist to deliver exceptional support to their diverse portfolio of clients. Key Responsibilities Provide 1st and 2nd line support … configure, and maintain devices using Mobile Device Management (MDM) tools such as Jamf , Addigy, Kandji , or Mosyle . Diagnose and resolve hardware, software, and networking issues efficiently and professionally. Support system deployments, upgrades, and integrations within mixed Apple/Windows environments. Deliver outstanding customer service — both remotely and onsite — with a focus on building long-term client relationships. Collaborate … with internal teams to ensure service levels and client expectations are consistently exceeded. Skills & Experience Proven experience supporting Apple environments within an IT support or managed services setting. Apple certifications (e.g. ACSP, ACiT, or similar) highly desirable. Strong understanding of Device Management and deployment workflows. Excellent communication and client-facing skills , with the ability to explain technical issues clearly More ❯

clients IT systems, infrastructure, and software applications, ensuring seamless internal operations and external communications. This includes overseeing computers, networks, websites, databases, and the TruOffice platform. Key Responsibilities: Network & Systems Support Maintain and troubleshoot internal communications networks (LAN/WAN/Wi-Fi). Monitor system performance, backups, and data security. Ensure reliable internet access and network connectivity across the … organization. Website Management Oversee the functionality, updates, and basic troubleshooting of company websites. Liaise with web developers or external agencies for more complex updates or redesigns. Hardware & Software Support Provide day-to-day support for desktops, laptops, printers, and other hardware. Install, configure, and update operating systems and business-critical software. Manage software licenses and ensure compliance. TruOffice … System Management Support and administer the TruOffice platform. Act as the key internal contact for TruOffice-related issues or updates. Train staff on how to use TruOffice efficiently. Database & CRM Support Support the management and maintenance of internal databases and CRM systems. Ensure data integrity, backup procedures, and controlled access. General IT Support Serve as the More ❯

The Role We’re looking for an Application Support Specialist to join our client’s growing team, supporting a key web-based business application with a SQL Server back-end . You’ll play a vital role in ensuring users get the most from the system, providing high-quality technical support, and helping to maintain the smooth … operation of a business-critical platform. Your Key Responsibilities Provide second-line support for a web-based application, investigating and resolving user issues promptly. Recreate, diagnose, and document reported issues to assist development teams with fixes and improvements. Liaise with internal teams and external vendors to ensure swift issue resolution. Maintain and improve support documentation and knowledge base More ❯

The Role We’re looking for an IT Support Specialist to join our client’s growing team, supporting a key web-based business application with a SQL Server back-end . You’ll play a vital role in ensuring users get the most from the system, providing high-quality technical support, and helping to maintain the smooth … operation of a business-critical platform. Your Key Responsibilities Provide second-line support for a web-based application, investigating and resolving user issues promptly. Recreate, diagnose, and document reported issues to assist development teams with fixes and improvements. Liaise with internal teams and external vendors to ensure swift issue resolution. Maintain and improve support documentation and knowledge base More ❯

At Person Centred Software, we're on a mission to improve the quality of life for people in social care through innovative technology. As a Customer Support Specialist, you'll be at the heart of this mission - the friendly, knowledgeable voice that our customers turn to when they need help. You'll be the first point of contact … feedback to help improve our products and services. Identify recurring issues and recommend process improvements to enhance customer satisfaction. Collaborate closely with internal teams to ensure a seamless, consistent support experience. What You'll Bring Proven experience in customer support, ideally within SaaS or a tech environment. Strong troubleshooting skills for SaaS platforms and integrations. Experience with APIs … integrations, and cloud-based solutions. Familiarity with CRM and support ticketing systems (e.g., Zendesk, Intercom, Freshdesk). Excellent written and verbal communication skills, with the ability to explain complex concepts in simple terms. A detail-oriented, problem-solving mindset. A genuine passion for technology and helping people. A commitment to delivering exceptional customer experiences - every time. What We Offer More ❯

creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in More ❯

creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in More ❯

Application Support Analyst – Insurance Systems (London Market) 📍London (Hybrid) | 💼 Permanent | 💰 Competitive Salary + Benefits Are you ready to make a real impact in the insurance technology space? Join a business that’s shaping the future of underwriting and claims systems across international markets — where your expertise won’t just support operations, it will drive innovation. We’re looking … for a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and back-office functions. You’ll work closely with internal teams and external vendors to maintain and improve systems like Subscribe , Exact Advantage , and other market-leading applications. This is a hands-on role where you’ll troubleshoot issues, coordinate releases … makes this opportunity stand out? Tech & Tools : Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc Industry Impact : Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership : Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture : Join More ❯

Application Support Analyst – Insurance Systems (London Market) 📍London (Hybrid) | 💼 Permanent | 💰 Competitive Salary + Benefits Are you ready to make a real impact in the insurance technology space? Join a business that’s shaping the future of underwriting and claims systems across international markets — where your expertise won’t just support operations, it will drive innovation. We’re looking … for a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and back-office functions. You’ll work closely with internal teams and external vendors to maintain and improve systems like Subscribe , Exact Advantage , and other market-leading applications. This is a hands-on role where you’ll troubleshoot issues, coordinate releases … makes this opportunity stand out? Tech & Tools : Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc Industry Impact : Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership : Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture : Join More ❯

Application Support Analyst – Insurance Systems (London Market) 📍London (Hybrid) | 💼 Permanent | 💰 Competitive Salary + Benefits Are you ready to make a real impact in the insurance technology space? Join a business that’s shaping the future of underwriting and claims systems across international markets — where your expertise won’t just support operations, it will drive innovation. We’re looking … for a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and back-office functions. You’ll work closely with internal teams and external vendors to maintain and improve systems like Subscribe , Exact Advantage , and other market-leading applications. This is a hands-on role where you’ll troubleshoot issues, coordinate releases … makes this opportunity stand out? Tech & Tools : Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc Industry Impact : Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership : Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture : Join More ❯

Application Support Analyst (ERP) required to join an innovative and fast-paced IT Service Desk just North of Chelmsford paying upto 43k, it is an Office based position. You will take ownership of the support, maintenance, and continuous enhancement of the primary enterprise applications similar to SAP, Oracle, MAM or Dynamics or Epicor . You will collaborate closely … process improvements. This position demands a hands-on technical approach blended with a steadfast dedication to superior service delivery . Beyond ERP, you will also contribute to general IT support, particularly concerning the Microsoft 365 suite and wider IT operations, ensuring a cohesive and dependable technology experience for all internal users. You must have experience of supporting ERP Systems … and SQL Database and Workflow skills Core Responsibilities Enterprise (ERP) System Ownership & Support Serve as the subject matter expert for the day-to-day operation and maintenance of the ERP platform . Conduct in-depth investigation and resolution of system issues, including data integrity problems, workflow failures, and user permission inquiries. Manage technical escalations, system updates, and third-party More ❯

Join Our Team as a Technical Support Desk Engineer ?? Location: Guildford (Office-based) ?? Contract: Full-time, Permanent (PAYE) ?? Salary: £32,000£37,000 + Paid Overtime (Saturday rota) ?? Hours: MondayFriday, 8:0016:30 + Saturday rota (8:0014:00, paid) Why This Role? Are you a problem-solver with a passion for technical support and customer service? Do … in a fast-paced environment where your expertise makes a real difference? Join a leading manufacturer in the heating industry and become a key player in delivering top-tier support across the UK and Ireland. ?? What Youll Be Doing As a Technical Support Desk Engineer, youll be the go-to expert for our domestic boiler and hot water … products. Youll provide remote technical support, troubleshoot issues, and guide customers, engineers, and installers to effective solutions. Your day-to-day will include: Handling inbound calls and emails with professionalism and technical know-how Diagnosing faults and offering pre-sales and post-sales support Managing warranty claims and dispatching jobs to engineers Registering products and maintaining accurate system More ❯

Join Our Team as a Technical Support Desk Engineer Location: Guildford (Office-based) Contract: Full-time, Permanent (PAYE) Salary: £32,000£37,000 + Paid Overtime (Saturday rota) Hours: MondayFriday, 8:0016:30 + Saturday rota (8:0014:00, paid) Why This Role? Are you a problem-solver with a passion for technical support and customer service? Do More ❯

ROLE OVERVIEW Our client is seeking a dedicated Product Support Lead to join a leading technology company based in the London area. As the IT Platform Manager, you will be responsible for managing and supporting the efficient operation of various IT platforms such as Salesforce and ServiceNow. KEY DUTIES AND RESPONSIBILITIES: Your duties as Product Support will be … varied; however, the key duties and responsibilities are as follows: 1. Ensure compliance with service level agreements (SLAs) and manage system changes. 2. Provide technical support and engage with both internal and external customers to resolve issues. 3. Lead and motivate cross-functional teams to ensure the delivery of high-quality products and services. 4. Implement environmental considerations in … in business processes, systems, and data. 3. A working knowledge and practical experience with Salesforce, ServiceNow. Key Words: IT Platform Manager/Salesforce/ServiceNow/WalkMe/Technical Support/System Changes/SLAs/Cross-functional Teams/Environmental Considerations/Product Deployment/Stakeholder Management Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We More ❯

ROLE OVERVIEW Our client is seeking a dedicated Product Support Lead to join a leading technology company based in the London area. As the IT Platform Manager, you will be responsible for managing and supporting the efficient operation of various IT platforms such as Salesforce and ServiceNow. KEY DUTIES AND RESPONSIBILITIES: Your duties as Product Support will be … varied; however, the key duties and responsibilities are as follows: 1. Ensure compliance with service level agreements (SLAs) and manage system changes. 2. Provide technical support and engage with both internal and external customers to resolve issues. 3. Lead and motivate cross-functional teams to ensure the delivery of high-quality products and services. 4. Implement environmental considerations in … in business processes, systems, and data. 3. A working knowledge and practical experience with Salesforce, ServiceNow. Key Words: IT Platform Manager/Salesforce/ServiceNow/WalkMe/Technical Support/System Changes/SLAs/Cross-functional Teams/Environmental Considerations/Product Deployment/Stakeholder Management Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We More ❯

ROLE OVERVIEW Our client is seeking a dedicated Product Support Lead to join a leading technology company based in the London area. As the IT Platform Manager, you will be responsible for managing and supporting the efficient operation of various IT platforms such as Salesforce and ServiceNow. KEY DUTIES AND RESPONSIBILITIES: Your duties as Product Support will be … varied; however, the key duties and responsibilities are as follows: 1. Ensure compliance with service level agreements (SLAs) and manage system changes. 2. Provide technical support and engage with both internal and external customers to resolve issues. 3. Lead and motivate cross-functional teams to ensure the delivery of high-quality products and services. 4. Implement environmental considerations in … in business processes, systems, and data. 3. A working knowledge and practical experience with Salesforce, ServiceNow. Key Words: IT Platform Manager/Salesforce/ServiceNow/WalkMe/Technical Support/System Changes/SLAs/Cross-functional Teams/Environmental Considerations/Product Deployment/Stakeholder Management Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We More ❯