1 to 25 of 62 Permanent Support Specialist Jobs in the South East

Social network you want to login/join with: We are looking for a dynamic and service-oriented IT Support Specialist to join our fast-paced, constantly evolving environment. You will be responsible for delivering high-quality customer service and hands-on support, ensuring a smooth and premium IT experience for all users. This is an exciting … of its industry. You will play a key role in ensuring the effective delivery of IT services and resolving technical issues efficiently. Please note: Prior experience in a technical support role within the financial sector is essential for this position. Key Responsibilities: Deliver outstanding technical support that consistently meets or exceeds customer expectations Identify customer needs and recommend … order and replace parts as necessary Manage and maintain user accounts, access rights, and group memberships Provide hands-on assistance for incidents escalated from Tier 1, 2, and 3 support, coordinating with resolver teams as needed Support and maintain all network hardware and devices Liaise with third-party vendors for troubleshooting and resolution of hardware/software problems More ❯

Get AI-powered advice on this job and more exclusive features. 2nd Line Support Engineer - Full Time - permanent Important : please DONOT APPLY if you don't have the below requirements: Need to hold full UK driving license and have own transport . Need to be able to reliably commute or relocate to Aldershot, GU11 1TW for this job? Need … to be able to work in the UK without restriction (we don't provide sponsorship). Job Description As a 2nd Line Technical Support Engineer, you will be responsible for providing remote support and onsite support to customer’s IT and Telecom Networks, this includes Hosted (O365, SharePoint, Azure, Avaya VOIP and Gamma VOIP ) Responsibilities Provide remote … support to customers’ IT and Telecom Networks. Handle support telephone calls and emails directly from customers. Work towards a target of first-time fix for all issues. Escalate unresolved issues to the 3rd Line team in a timely manner. Use Remote Monitoring & Management (RMM) systems to identify and address potential issues. Record all work within the ticketing system More ❯

Job Description 2nd Line Support Engineer - Full Time - permanent Job description Important : please DONOT APPLY if you don't have the below requirements: Need to hold full UK driving license and have own transport . Need to be able to reliably commute or relocate to Aldershot, GU11 1TW for this job? Need to be able to work in the … UK without restriction (we don't provide sponsorship). Job Description As a 2nd Line Technical Support Engineer, you will be responsible for providing remote support and onsite support to customer’s IT and Telecom Networks, this includes Hosted (O365, SharePoint, Azure, Avaya VOIP and Gamma VOIP ) Responsibilities Provide remote support to customers’ IT and Telecom … Networks. Handle support telephone calls and emails directly from customers. Work towards a target of first-time fix for all issues. Escalate unresolved issues to the 3rd Line team in a timely manner. Use Remote Monitoring & Management (RMM) systems to identify and address potential issues. Record all work within the ticketing system and follow documented processes and procedures. Provide More ❯

Supply Chain IT Systems Support Specialist - Maidenhead Supply Chain Maidenhead Full-time United Kingdom Job Description JOB GOAL The OITS Specialist ensures that all application(s) related issues are promptly resolved and prevented, in order to maintain the highest degree service level at all times. The goal is to achieve zero touch order to cash process. Responsibilities … parties. Raising and investigation of customer credits and ensuring month end processes are complete (work cross functionally on reducing credits). Audit control and compliance (Monthly and annually). Support the business in testing and implementation (Log and Test Incidents liaise with Accenture - Local IT & 3rd party providers). Monitor Release calendar and local coordination of system upgrades. Managing … brimming with an entrepreneurial spirit and a drive to succeed, you'll fit right in at JDE Peet's. Critical Experience: Minimum of 3 years' experience in an Application support or Key User role. Knowledge of SAP and Application Integration. Participation in an International ERP (SAP) Project. Eligibility to live and work in the UK without company sponsorship. Good More ❯

Deskside Support Engineer Position Overview Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure … operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 3-5 Years’ experience … in Windows Desktop support and Infrastructure support. Candidate Required Minimum Qualifications and Skills: Bachelor’s degree or equivalent in Computer Science or related field. CompTIA A+, Microsoft Certified Professional (MCP) or better. Minimum of 3 -5 years of relevant IT experience. Windows 10-11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Think More ❯

We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 0 to 2 years of experience with a chance to be exposed to an enterprise-computing environment. The qualified candidate should have good technical troubleshooting skills … and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to incoming calls, and/or e-mails regarding workstation and peripheral performance and use requests Perform on More ❯

Inlogik Farnborough, England, United Kingdom Join or sign in to find your next job Join to apply for the Technical Support Specialist role at Inlogik Inlogik Farnborough, England, United Kingdom 1 week ago Be among the first 25 applicants Join to apply for the Technical Support Specialist role at Inlogik Get AI-powered advice on this … and innovative spend management solutions that exceed industry expectations. We are a close-knit team that has built and maintains a competitive product offering, coupled with exceptional service and support, positioning Inlogik as a strong presence in the global market. Joining our Client Support team as a Technical Support Specialist, you will provide effective and efficient … technical support to Inlogik customers. This role is an integral part of the support, maintenance, and application implementation teams. Your Day To Day Tasks May Include Provide excellent customer support, including assisting clients with configuration and troubleshooting of Inlogik products. Proactively monitor our ticket system and support inboxes, responding to customer issues within agreed timeframes. Manage More ❯

have numerous prestigious managed service contracts that we are currently delivering on and an increasing order book, and we are in a great place to expand our team to support our growth. Plenty of training and development is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role, where the successful Service Desk Analyst will … internal logistics application process Coordinate/arrange and schedule Engineers or Field Engineering resources to customer sites Maintain rapport with our customers by displaying a detailed understanding of their support requirements and contracts Maintain high levels of incident ownership throughout the Incident Lifecycle to a satisfactory customer resolution Liaise pro-actively with suppliers or partner vendors and escalate where … service and communication, acting as the first point of contact for any IT-related issues, requests, and incidents that come in from our customers. This role focuses on customer support – this is NOT a technical troubleshooting/fixing/1st Line IT support role. Although a specific Service Desk Analyst job history or experience is not essential, we More ❯

Follow up on actions and keep customers updated. Participate in training sessions. Order and coordinate spare parts and engineer resources as needed. Maintain rapport with customers by understanding their support needs. Manage incidents through to resolution, liaising with vendors and escalating when necessary. Meet KPIs set by the Service Centre Manager. Candidate Profile: This role is focused on customer … support, not technical troubleshooting. Experience in retail, customer service, coordination, or administration is desirable but not essential, as training will be provided. Proficiency in Microsoft Office applications is required. Key Requirements: Experience in customer service or related environments. Computer literacy, especially MS Word, Excel, Outlook, Teams. Call handling and customer service experience is advantageous. Ability to work independently and … part of a team. ITIL awareness is a plus but not mandatory. What We Offer: Opportunities for career development, inclusive culture, and various benefits including pension, flexible benefits, health support, and discounts. About Telent: A leader in digital infrastructure support, committed to innovation, diversity, and community impact. Join our team of over 2,400 dedicated professionals and make More ❯

role will report to the CS Manager while working closely with the Head of Infrastructure. You will assist in the day-to-day management of our infrastructure and provide support to the service desk. Your responsibilities will include managing patching and endpoint security, administering Active Directory for user and group management, and ensuring the proper handling and renewal of … tasks such as server migrations, security patches, and infrastructure maintenance tasks outside of standard working hours. Key Responsibilities: Assist with the daily management of infrastructure operations Troubleshoot and resolve support cases, including memory issues and server crashes Manage patching and endpoint security for all devices Administer Active Directory for user and group management Work closely with internal teams to … maintain system stability and performance Provide internal support for hardware and software related issues Develop and implement Security Solutions for supported systems Preferred Skills: Experience with AWS systems Proficiency in Linux/Unix environments Knowledge of PostgreSQL databases Experience in Windows administration and endpoint management Strong knowledge of Active Directory and patch management Familiarity with SSL certificates and managing More ❯

As an IT Support Specialist , you will be part of the EMEA IT support team, delivering high-quality technical assistance to Revvity end users across the region. You’ll be responsible for resolving hardware and software issues, maintaining IT systems, supporting lab environments, and ensuring top-tier customer service. Key Responsibilities Diagnose and resolve software and hardware … issues (Windows, Office 365, Android, iOS) Provide hands-on IT support for end users across the EMEA region Analyze problems and apply fixes or escalate to relevant support teams Log and update all incidents and service requests in the IT service desk system Install, configure, and upgrade IT equipment and software Troubleshoot issues with printers, copiers, scanners, and … in all user interactions Communicate effectively with technical and non-technical users at all levels Create and maintain user-friendly IT documentation and guides Requirements Proven experience in IT support or a similar technical role Strong knowledge of Microsoft Windows, Office 365, mobile OS (Android/iOS) Excellent troubleshooting and problem-solving skills Strong interpersonal and communication abilities Customer More ❯

A successful and expanding organisation with a national presence is seeking a proactive and customer-focused IT Support Specialist to join its internal IT team based near Ramsgate. This is a fantastic opportunity for someone looking to further their IT support career in a professional and fast-paced environment where no two days are the same. IT … Support Specialist Permanent - Full Time Monday – Friday Due to the location, own transport is necessary. £Competitive Salary | Career Development | Hands-On Technical Role | Immediate Start Available The successful candidate will be part of a collaborative team, providing high-quality 1st and 2nd line support to over 200 users, maintaining IT equipment, resolving technical issues, and ensuring systems … run smoothly across the business. This role is 100% office-based due to the hands-on nature of the work. Hybrid working is not available. IT Support - Key Responsibilities: Provide first and second-line IT support to users across multiple departments. Maintain and upgrade IT hardware and software across the site. Ensure all support tickets are logged More ❯

with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯

Responsibilities: Respond to product/application related local and European customer inquiries and feedback through the appropriate questioning techniques to identify the nature of the request/complaint. Most support will be given remotely, e.g. via e-mail, phone and chat. Advise the appropriate sales staff of the content of product/application related customer inquiries and feedback, and … related inquiries into new or developed sales possibilities (e.g. lead generation, up-and cross-selling and initiating quotations). Maintain a high level of technical knowledge and competence on specialist subjects, products and their applications. Establish and maintain positive and collaborative working relationships with customers and sales staff. Manage scientific support information database/documentation/paperwork, prioritizing More ❯

and many more Are you ready to take your IT skills to the next level in a fast-paced, innovative logistics environment? We’re recruiting for an IT Application Support Engineer to join a leading company revolutionising supply chain operations. About the Role In this exciting position, you’ll ensure the business core systems run smoothly. From troubleshooting and … Be the first point of contact for application issues, solving problems quickly and minimising downtime. Manage system updates, patches, and performance enhancements to keep things running seamlessly. Train and support operational teams to maximise application use. Collaborate with cross-functional teams to deploy new features and resolve challenges. What We’re Looking For Strong SQL knowledge and familiarity with More ❯

Technical Support Specialist Hematology and Urine Analysis Join us as a Technical Support Specialist Hematology and Urine Analysis at Beckman Coulter Dx North America . We are seeking a dedicated professional to provide second-level support for hematology and urine analysis instruments, ensuring customer satisfaction through effective troubleshooting, training, and operational verification. This role involves … and verifying system performance and data quality. Operating independently within designated territories, with travel as needed. Minimum Requirements: Biomedical engineering degree or equivalent. At least 5 years of technical support or field service experience in diagnostics. Fluency in English (spoken and written). Willingness to travel within the country and Europe; valid driver’s license required. Preferred Skills: Flexibility More ❯

Technical Support Specialist Hematology and Urine Analysis Join us as a Technical Support Specialist at Beckman Coulter Diagnostics . Overview We are seeking a dedicated professional to provide second-level support in Hematology and Urine Analysis systems. This role involves troubleshooting, customer training, and supporting our Applications Team, primarily in Italy or the UK, with … potential travel across Europe. Key Responsibilities Resolve technical issues and troubleshoot instrumentation problems. Train customers and Service Engineers. Support system performance verification and data quality assessments. Operate independently within assigned territories, providing excellent customer service. Minimum Requirements Biomedical engineer or equivalent qualification. At least 5 years of technical support or field service experience in diagnostics. Proficient in English More ❯

Select how often (in days) to receive an alert: Technical Support Specialist - Newcastle, United Kingdom Location: United Kingdom Home Office, GB, NA Company: Dentsply Sirona, Inc Requisition ID : 79100 Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients … manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Technical Support Specialist In this role the Technical Support Specialist will improve the after sales end-customer satisfaction via the implementation of the company’s after sales strategic … plan. They will strengthen the after sales presence in the UK & Ireland dental market and promote sales through after sales successes. They will support Dentsply Sirona’s equipment dealers’ network and the end user customers with Dentsply Sirona Connect Technology Solutions (CTS). Role and Responsibilities Ensure aftersales end customer satisfaction for the whole product portfolio. Support the More ❯

The Digital Support Specialist plays a critical role in delivering high-quality support for the systems, platforms, and digital services used across RSSB and by external rail industry stakeholders. Acting as first and second-line support, this role balances user-focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both internal … desk requests, provide insight into recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities Provide first and second-line technical support to both internal and external users across hardware, software, applications, and digital services via the service desk, phone, and in-person support. Support external users of RSSB’s … public-facing or industry-specific applications, assisting with account management, system navigation, and technical troubleshooting. Deliver effective support for Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and associated collaboration tools, ensuring prompt resolution of access, configuration, and performance issues. Administer and maintain user accounts, permissions, and security groups across Entra ID (Azure Active Directory), Microsoft 365, including Teams More ❯

Social network you want to login/join with: Migrations Support Specialist- FTC, reading col-narrow-left Client: Wireless Logic Ltd Location: reading, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: What we’re all about: Any company can tell you … to ‘wow’! ? While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. IoT... … a vast array of devices stay seamlessly connected. Role Overview: Ready to be a key player in ensuring smooth transitions for our growing family of customers? As a Migrations Support Specialist, you'll be at the heart of our operations, guiding both new and existing Wireless Logic and Arkessa customers through seamless migrations and ownership changes. Reporting to More ❯

Cladding Technical Sales & Support Specialist – Competitive Salary + Bonuses & Benefits – London, SE11 The Role We are seeking a motivated and commercially aware individual to join our team as a Cladding Technical Sales & Product Support Specialist in the cladding sector. This hybrid role combines technical sales with support for product development, certification, and internal coordination. You … business growth while ensuring our cladding solutions meet both customer expectations and regulatory standards. The ideal candidate will bring a solid technical background with an understanding of how to support commercial objectives. This role involves delivering technical support, contributing to product development and documentation, and providing input into sales materials and pricing. Experience working in a dual-role … opportunity to grow your career in a supportive, fast-paced, and technically stimulating environment. This is a fully office-based position at 1 Bedlam Mews, London, SE11. Key Responsibilities Support the sales team with technical knowledge, client meetings, and product presentations Respond to technical inquiries, offering tailored solutions and advice on our product range Collaborate with the R&D More ❯

Social network you want to login/join with: Ryder Reid Legal is currently recruiting for a Senior IS Support Specialist to join one of our global law firm clients on a permanent basis at their London office. This is a fantastic opportunity to support world-class legal professionals through exceptional technology services, while working in one … of London’s most dynamic law firms. Key Responsibilities: Deliver timely and effective IS support to internal clients. Maintain and deploy PCs, laptops, smartphones, printers, AV systems, and more. Serve as a second-level technical resource for issue resolution. Log and track issues using Footprints; contribute to the knowledge base. Promote effective use of firm-provided software applications. Maintain … accurate equipment inventory in the Asset Management System. Provide after-hours technical support as needed. Participate in IS projects and uphold firm-wide standards and procedures. Qualifications: Strong communication and customer service skills. Proficiency with Windows 11, iOS, Microsoft Office, Exchange, and SCCM. Experience in legal or professional services environments preferred. Ability to move equipment and work flexible hours More ❯

Murex Support Analyst – Front Office Trading | London | Permanent | £100,000–£110,000 + Bonus A leading global financial institution is seeking a Murex Support Analyst to join its London trading floor team, providing front-to-back support across FX, FX Options, and Commodities. This is a key role within a high-performing, front-office-aligned production support … traders and a critical contribution to business continuity and platform stability. The successful candidate will join a small, agile team responsible for both functional and technical aspects of application support, working across two instances of Murex (v2.11 and v3.1). This includes incident resolution, root cause analysis, server-side troubleshooting, and engagement with global teams on system enhancements and … migrations—including the move toward Murex Cloud (MX.3 SaaS) . Key Responsibilities: Provide Level 2/3 application support for Murex environments (FX, FX Options, Commodities) Investigate and resolve technical, functional, and infrastructure-related issues Support the full trade lifecycle, including pricing, PnL, and risk modules Collaborate directly with front-office traders and business stakeholders Perform application restarts More ❯

Medical Devices Support Specialist (Guildford) Job Function: Repair & Service Location: Guildford, UK Work Location (for field-based positions): Field-based (Hospital) Work Flexibility: Field-based (Hospital) KARL STORZ is one of the world’s leading suppliers of medical equipment for minimally invasive surgery. Since 1945, it has established itself as an international company in the production and sale … of medical instruments and devices. The Role We are seeking a Medical Devices Support Specialist based in Guildford . The primary responsibility is to provide on-site, hands-on client support for KARL STORZ medical devices at hospitals or surgical facilities, mainly within the Operating Department and clinical areas. The specialist will ensure equipment availability and More ❯

Bose, we’re obsessed with performance — on what matters most: The little details that make a big difference and the big details that astonish. As a Product and Technical Support Specialist, you will be helping our customers from all over the world get the best from their Bose products by troubleshooting their problems and guiding them through how … through the process every step of the way. At Bose, the customer is everything to us, but our employees are just as important. We provide all the training and support that you will need, from in-depth technical training to customer service training, ensuring you become an expert in no time. We are an equal opportunities employer who embraces More ❯