1 to 25 of 27 Permanent Technical Support Jobs in the South East

Technical Support Engineer - Twister IT Solutions is looking for an experienced Technical Support Engineer to join us in this exciting permanent, full-time role based in East Tilbury, Essex. About us: Twister IT Solutions delivers expert IT support and services to businesses across the region. With a focus on cybersecurity, cloud solutions, and infrastructure, our … This excludes public holidays. Pension: The company is part of the government workplace pension scheme. Other: Opportunities for professional development and career progression About the role: As an experienced Technical Support Engineer , you will play a critical role in providing exceptional technical support and solutions to our clients. You will be the first line of assistance … addressing a variety of IT challenges, both remotely and onsite. Working hours for this role will be 09:00 - 17:00 Duties and Responsibilities include: Proactively manage and resolve technical support tickets, ensuring adherence to SLAs and high levels of customer satisfaction. Conduct onsite installations, diagnostics, and troubleshooting activities when remote support is not feasible. Perform regular More ❯

Job Description Job Summary: To become an integral part of the PowerGen Technical Support team. Providing Technical Support across all aspects of the Rolls-Royce Solutions power generation products and balance of plant associated with the complete power generation systems, from initial conception through to end of life of the products. With responsibility for the day … to-day Technical Support of the Sales solutions, aftersales and parts enquiries raised both internally and externally. Some Technical Support of the wider PowerGen Business unit may be required from time to time to cover annual leave, absence and periods of high demand. Primary product range will be Diesel, Gas power generation, mtu KPP and Battery … working with and ensuring that all HSQE requirements are met with all work that is carried out by the team.Ensure first class customer liaison including fulfilment of all reasonable Technical Support requests.Responsible for providing technical support in the first instance for Sales Solutions, aftersales support and our end user's and customer base on the More ❯

Are you a skilled Technical Support Engineer with a strong background in supporting electronic products? This role offers a unique platform to showcase your expertise while providing invaluable assistance to customers. This role is tailored for individuals who thrive on solving complex problems and enjoy the satisfaction of helping others. As a Technical Support Engineer, you … will be the cornerstone of customer support, offering guidance and solutions through various channels, including email, phone, video, and in-person interactions. Your ability to interpret circuit diagrams and your deep understanding of electronics will be crucial in diagnosing and resolving issues efficiently. This role could also suit a Service Engineer with a background in electronic products who would … like to get into this kind of support role and be more office-based, or a raw electronics graduate looking for their first industry role. The ideal candidate will possess a robust knowledge of electronic products and demonstrate proficiency in reading and interpreting circuit diagrams. Strong written and verbal communication skills are essential, as you will be required to More ❯

Role: 3rd Line Technical Support ( Hybrid ) - 2 days onsite Location: Princes Risborough Salary: £35,000 - £40,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Our client is looking for an enthusiastic and self-motivated and experienced 3rd line technical support consultant to join … an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the … first and second-line support. Key Responsibilities include: Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions. Help with the support/mentoring of the 1st/ More ❯

Technical Support (2nd Line)Salary: £27,000 plus fantastic benefits! Location: Southampton- Hybrid working Hours of work: Shifts are 4 days on/4 days off, covering Monday to Sunday. The shift patterns are 7AM until 7PM/9AM until 9PM. This is full-time hours. Dynamite recruitment is currently working in partnership with a very well-established … business who are based in the Southampton area. As a Technical Support Advisor you will be responsible for reporting the in-depth investigations carried out. Your key duties would include the following: To troubleshoot and resolve complex issues and escalations - 2nd level support To liaising online and via the web portal, assess (triage) and investigate issues to … assist with issue resolution. Acting as a first point of contact for customer calls Use the internal system to log and update calls To support with software related issues Providing regular updates when required to relevant parties- both internally and to customers Acting as an escalation point to resolve and troubleshoot complex issues Perform detailed investigation, analysis and resolution More ❯

Job Title: 1st Line Technical Support Location: Tunbridge Wells, Kent, UK Job Type: Full-Time Overview: A fantastic opportunity has arisen for a proactive and customer-focused individual to join a dynamic team providing 1st Line Technical Support. This role is ideal for someone with a passion for technology, strong problem-solving skills, and a commitment to … delivering exceptional customer service. Key Responsibilities: Deliver technical support to customers via phone, email, and live chat. Diagnose and resolve issues related to video telematics systems and connected hardware. Process and triage service tickets with efficiency and accuracy. Access and review video footage to aid in fault diagnosis and resolution. Escalate complex or unresolved issues to senior technical support as required. Maintain detailed records of customer interactions, including issues, actions taken, and resolutions. Assist in the commissioning of new or replacement devices. Work collaboratively with internal teams, such as Product Development and Account Management, to resolve customer issues and share feedback. Engage in ongoing training to stay current with product updates and support techniques. Participate More ❯

Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will … integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation More ❯

Technical Support Engineer (Electrical) Reading, Berkshire £32,000 - £38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an electrical background who is looking for a technical support role working with a portfolio of high tech products with a global business. Do you come from an electrical background and looking to … use your skills in a new environment? Are you looking for a varied role that allows you to increase your technical skills through dedicated OEM training? This company have been established nearly 20 years and are specialists in the manufacture, installation and maintenance of high tech electronic equipment used in residential and commercial properties the world over. They have … their journey of rapid expansion. In this role you will be working with their customers across the UK and be the first point of contact with regards to any technical enquiries. You will be working with customers and engineers over the phone, video calls and remote login sessions to resolve issues as quickly as possible. This role also allows More ❯

Technical Support Engineer Location : Head Office Hours: Days 8:45am - 17:45pm Mon - Fri Contract Type : Permanent We’re looking for someone to troubleshoot and resolve hardware and hardware-related software issues both remotely and physically from our warehouse, resolving client issues, with a focus on Dell hardware! LA Micro Group is an independent technology group, home to … We build and supply quality and bespoke computers to end users, brokers, resellers, and trade while ensuring our customers meet their exact requirements. If you’re interested in providing technical support, we want to hear from you! Key Responsibilities: Provide timely and effective technical support to customers via email and phone. Resolve hardware build issues within … cable routing diagrams and machine specs. Communicate with sales representatives regarding issues with builds and further their understanding of products. Document and track customer issues and resolutions in our support system. Write documentation on new servers and issue resolution for internal and external use. Troubleshoot and support network configurations, including familiarity with switches and routing protocols. Apply basic More ❯

Technical Support Engineer (Electrical) Reading, Berkshire £32,000 - £38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an electrical background who is looking for a technical support role working with a portfolio of high tech products with a global business. Do you come from an electrical background and looking to … use your skills in a new environment? Are you looking for a varied role that allows you to increase your technical skills through dedicated OEM training? This company have been established nearly 20 years and are specialists in the manufacture, installation and maintenance of high tech electronic equipment used in residential and commercial properties the world over. They have … their journey of rapid expansion. In this role you will be working with their customers across the UK and be the first point of contact with regards to any technical enquiries. You will be working with customers and engineers over the phone, video calls and remote login sessions to resolve issues as quickly as possible. This role also allows More ❯

Technical Support Executive Join a fun, supportive team and kickstart your career in technical support Location: Bromley, Kent (10 mins from Bromley South) Salary: £22K – £28K Working pattern: Office-based (Mon–Thu), with working from home on Fridays. Employer: Cleverbox Cleverbox is a leading creative agency working with over 1,200 schools and colleges across the … UK and globally. They’re growing fast - and they’re on the lookout for a bright, confident and curious entry-level Support Analyst to join their friendly and creative team in Bromley. This is the perfect role for a school, college or uni leaver who wants to step into the world of digital, websites and customer support. We are … not looking for experience, just enthusiasm, a problem-solving technical mindset, and a passion for all things digital. What you’ll do Be the first point of contact for clients, helping them with their websites by phone, email or live chat Log, troubleshoot and resolve support tickets in Zendesk, escalating to their development team Deliver online support More ❯

We are seeking a highly skilled Technical SupportEngineer who is fluent in German to join our clients dynamic team. The ideal candidate will have had experience inproviding technical support to end users of a advanced, precision electromechanical products. Key Responsibilities: Providing real-time technical support to customers Delivering training sessions onsite and virtually Create, update … and maintain technical documentation in German Conducthands on trouble shooting and analysis data on performance of equipment Test and evaluate in house systems and software Provide tailored support for new applications and help users become self-sufficient Requirements: Minimum 2 years' experience in acustomer facing role providing technical support Must be fluent in German (Spoken and … Electromechanical systems Able to read industrial and engineering drawings or schematics Ability to travel internationally as required Excellent analytical and communication skills By joining this business as their new Technical SupportEngineer you will be rewarded with: Company pension 25 days holiday plus 8 days for Bank Holiday Optional Private Health Insurance This role demands a friendly self motivated individual More ❯

Our client is recruiting for a proactive and technically skilled Student Records System - SITS Technical Support Analyst to join their Digital Services team. This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of the SITS student records system and eVision portal. You'll act as a key … technical point of contact, resolving issues, supporting system upgrades, contributing to development projects, and helping deliver solutions that meet evolving academic and administrative needs. Key Responsibilities • Provide technical support for the SITS student records system and its integrations.• Diagnose and resolve bugs, log solutions, and escalate issues when necessary.• Work with Senior Application Developers on large-scale … and complex developments.• Deliver small-scale development tasks independently using SITS tools, HTML, and JavaScript.• Support quality assurance, software updates, and version releases.• Participate in change management and testing of new features.• Ensure compliance with Data Protection, GDPR, and Cyber Security standards.Essential: • Degree-level education (or equivalent experience).• Experience using the Tribal SITS:Vision/eVision system.• Knowledge More ❯

Senior Technical Support Engineer London (Hybrid) £50,000 + Benefits Are you the person everyone turns to when systems go down? Do you thrive on solving complex technical challenges and keeping critical platforms running smoothly? If so, we'd love to hear from you. Method resourcing are excited to be partnered with a specialist data consultancy with … an impressive client portfolio - and they are looking for a Senior Technical Support Engineer to become the go-to problem solver for the cloud and data platforms. What you'll do Act as the primary escalation point for technical issues in AWS-hosted environments Own the resolution of incidents and tickets, ensuring clear updates and quick turnarounds … Monitor and troubleshoot systems to keep them stable, secure, and high performing Contribute to automation and infrastructure-as-code initiatives (Terraform, scripting in Python) Support the Data Engineering team with pipeline operations, maintenance, and optimisation Create documentation, onboarding guides, and repeatable support processes Lead incident and change management processes, including root cause analysis Bridge the gap between technical More ❯

Technical Support Team Leader Abingdon Rd, Culham, UK Full-time Salary: £39,610 + excellent benefits including outstanding pension Division: Tritium Fuel Site Location: UKAEA Culham, Oxfordshire Confirmed Grade: Level 4 Department: Tritium Fuel Cycle Company Description By 2050, the planet could be using twice as much electricity compared to today. Are you interested in contributing and helping … to equality and being fully inclusive . Job Description The salary for this role is £39,610. Onsite working is expected for 3 days a week, however, we actively support requests for flexible working . This role is based at Culham, Oxfordshire . This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including Disclosure & Barring … Furthermore, the division seeks to develop productive collaborations and grow a community of experts through the sharing and assimilation of knowledge. The Tritium Fuel Cycle Project Delivery Group provide technical leadership on best practices for delivering and monitoring projects within the Tritium Fuel Cycle and other programmes. These projects will be managed and delivered to a predefined level of More ❯

A great client based in Gerrads Cross is looking for 2nd line Technical Support Analyst to come and join the team at their offices based 5 days a week. The ideal candidate works for Healthcare. You must be able to drive to Gerrads Cross and you should live no more than 45mins away from their offices. The role … is technical so an IT qualification/degree is required Knowledge and experience with the following - Application Support/Windows/Databases/Remote Access Tools A hands-on and enthusiastic person who is quick to learn You'll have at least 2 years 2nd line support experience Experience working with service desk ticketing tools (Jira) Apache … working on interesting and challenging problems in the healthcare sector and contribute to solving real-world problems. Roles & Responsibilities They are looking to build a team of experienced, collaborative, support engineers who will work together to provide enterprise-level assistance. We have many customers who require close support to ensure they have an excellent experience with our products. More ❯

Technical Support Engineer - Heating Are you a Heat Pump Engineer looking to come off the tools? I'm working with a leading HVAC manufacturer who is looking for a Technical Support Engineer with strong experience in MVHR and Heat Pumps, ideally including Exhaust Air Heat Pumps (EAHPs). This is a fantastic opportunity to join a … team, assisting with product design, application, and integration. - Act as a client-facing engineer, advising on installation, commissioning, and ongoing support. - Deliver training and guidance to installers and consultants. - Support continuous product improvements through feedback to the design and R&D teams. Package - Salary: £45,000 - £50,000 - Hybrid working - based out of offices in London Bridge - 28 days … include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy. More ❯

Technical Support Engineer * Excellent opportunity for a motivated IT professional to join a thriving UK-based Managed Services Provider delivering premium Cloud and IT solutions.* Full-time, permanent role with a mix of project work, escalated support, and infrastructure management.* Competitive salary and performance-based bonus, with company phone, laptop, training, and career development opportunities.* Immediate start … To apply, please email Who are the client? Our client is a dynamic Managed Cloud Services provider that has grown rapidly over the past decade. Known for delivering exceptional support to businesses across a wide range of sectors, they take pride in offering a personalised, high-performance IT experience. With over 400 clients, a team-first philosophy, and a … innovation and development, they continue to lead the way in tailored IT and cloud services. What will you be doing? This hands-on role suits a proven 2nd Line Support Technician ready to step up into a more senior, varied position. You'll act as a key escalation point for technical issues, contribute to infrastructure maintenance, and play More ❯

Technical Support Coordinator This is a fantastic opportunity to join a very well established, growing Company who are an excellent Company to work for. They are excellent at providing training and helping their employees to enhance their skillset. Based in Leatherhead £26,000 £28,000 salary (DOE) Monday Friday, 8:30am 5:30pm Benefits: 23 days holiday + … bank holidays Pension Training provided Birthday off Free car parking Job Description: Working as part of a highly successful technical team your role will be as follows To Ensure prompt, efficient responses to customer technical enquiries, either directly or via team members. Accurately log all technical call enquiries in Hubspot. Respond to initial customer enquiries and prepare … parts availability. Regularly review and update Work Instructions to maintain accuracy and relevance. Offer constructive and supportive feedback to improve processes and teamwork. Person Specification: Familiarity with on-site technical procedures and service delivery processes. Understanding of the full-service order workflow from initial enquiry to final payment. Proficient in using Sage and SharePoint for service order processing and More ❯

Technical Support Coordinator This is a fantastic opportunity to join a very well established, growing Company who are an excellent Company to work for. They are excellent at providing training and helping their employees to enhance their skillset. Based in Leatherhead £26,000 – £28,000 salary (DOE) Monday – Friday, 8:30am – 5:30pm Benefits: 23 days holiday + … bank holidays Pension Training provided Birthday off Free car parking Job Description: Working as part of a highly successful technical team your role will be as follows To Ensure prompt, efficient responses to customer technical enquiries, either directly or via team members. Accurately log all technical call enquiries in Hubspot. Respond to initial customer enquiries and prepare … parts availability. Regularly review and update Work Instructions to maintain accuracy and relevance. Offer constructive and supportive feedback to improve processes and teamwork. Person Specification: Familiarity with on-site technical procedures and service delivery processes. Understanding of the full-service order workflow—from initial enquiry to final payment. Proficient in using Sage and SharePoint for service order processing and More ❯

Technical Support Coordinator This is a fantastic opportunity to join a very well established and growing Company that are an excellent Company to work for. They are very good and providing training and helping their employees to develop their skillset. Based in Leatherhead £26,000 – £28,000 salary (DOE) Monday – Friday, 8:30am – 5:30pm Benefits: 23 days … holiday bank holidays Pension Training provided Birthday off Free car parking Job Description: Working as part of a highly successful technical team your role will be as follows :- To Ensure prompt, efficient responses to customer technical enquiries, either directly or via team members. Accurately log all technical call enquiries in Hubspot. Respond to initial customer enquiries and … parts availability. Regularly review and update Work Instructions to maintain accuracy and relevance. Offer constructive and supportive feedback to improve processes and teamwork. Person Specification: Familiarity with on-site technical procedures and service delivery processes. Understanding of the full-service order workflow—from initial enquiry to final payment. Proficient in using Sage and SharePoint for service order processing and More ❯

As a Technical Support Engineer - BMS at Honeywell, in Bracknell, you will be part of an office-based team working on a shift basis, who are the first point of contact for our contracted customer base responsible for ensuring our customers gets their issues resolved in the most expedient way possible and in accordance with Service Level Agreements. … and security, energy and operational efficiencies to create a better building experience. Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient. Key Responsibilities: Provide Remote technical assistance for Honeywell contracted customers & Connected Sites by undertaking tasks on HVAC Controls systems, modifying and interrogating BMS controllers, software programs, applications and systems Undertake pre-planned maintenance activities … ensuring we deliver enhanced customer service Work towards the achievement of all team/individual targets and KPI’s Key Skills and Qualifications: Good grounding in engineering, IT or technical industry or relevant qualifications such as City and Guilds, ONC or HNC in Mechanical, Electronic, BMS or Electrical Experience working directly with customers in person or over the phone More ❯

Fully remote helpdesk technical support position. Ensure all your application information is up to date and in order before applying for this opportunity. Fluent Italian ? Do you have a love for Electronics and an understanding of the various electrical components found on a PCB or logic board? A passion for IT and technology in general? Do you enjoy … from you! Contrary to the above, this is not a hands-on role; it is a fully remote (you can work from home), helpdesk/service desk position providing support to clients who are using my customers systems advanced 2D and 3D imaging devices , together with an element of IT support surrounding these networked machines. Its a permanent … career opportunity a position you can really settle with and grow for the long-term, with different levels of support, steadily developing to positions with a wider/global remit. Hours: Monday to Friday , 37.5hrs (1hr lunch): 08:30 17:00hrs. They have a great management team in place and the team itself is positive and collaborative. Full and More ❯

Technical Support Team Leader Abingdon Rd, Culham, UK Full-time Salary: £39,610 + excellent benefits including outstanding pension Division: Tritium Fuel Site Location: UKAEA Culham, Oxfordshire Confirmed Grade: Level 4 Department: Tritium Fuel Cycle Company Description By 2050, the planet could be using twice as much electricity compared to today click apply for full job details More ❯

Global 4 are also proud to be an Equal Opportunities and a Living Wage Foundation employer. What will you be doing? What Will You Be Doing? Provide 1st Line Technical Support for escalated incidents across broadband, VoIP, and network infrastructure, ensuring timely and effective resolution with minimal supervision. Perform advanced diagnostics and fault isolation using tools such as … of IP networking (DNS, DHCP, NAT, VLANs), SIP protocol behaviour, and broadband technologies (FTTC, FTTP, ADSL). What do we need from you? ·????????A passion for telecoms and customer support ·????????A natural focus on quality and solution driven. ·????????Customer driven, proactively seeking to exceed customer expectations. ·????????Demonstrable experience of driving quality throughout a team and organisation ·????????Effective handling of More ❯