Technical Support Jobs in the South East

Technical Support
England > South East

The median Technical Support salary in the South East is £33,000 per year, according to job vacancies posted during the 6 months leading to 9 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
9 May 2025
Same period 2024 Same period 2023
Rank 145 184 282
Rank change year-on-year +39 +98 +77
Permanent jobs requiring a Technical Support 171 243 111
As % of all permanent jobs advertised in the South East 1.85% 1.45% 0.76%
As % of the Job Titles category 2.14% 1.54% 0.84%
Number of salaries quoted 103 218 50
10th Percentile £25,250 £23,850 £26,000
25th Percentile £28,125 £28,000 £29,000
Median annual salary (50th Percentile) £33,000 £32,500 £42,500
Median % change year-on-year +1.54% -23.53% +30.77%
75th Percentile £42,456 £43,750 £48,375
90th Percentile £50,000 £52,500 £56,400
England median annual salary £33,000 £33,500 £37,500
% change year-on-year -1.49% -10.67% +15.38%

All Permanent IT Job Vacancies
South East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 8,004 15,797 13,153
% of permanent jobs with a recognized job title 86.47% 93.98% 90.40%
Number of salaries quoted 4,536 11,357 8,268
10th Percentile £30,000 £27,500 £29,750
25th Percentile £41,250 £36,000 £40,000
Median annual salary (50th Percentile) £55,000 £50,000 £55,000
Median % change year-on-year +10.00% -9.09% -
75th Percentile £68,750 £65,000 £71,250
90th Percentile £78,750 £77,500 £85,000
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

Technical Support
Job Vacancy Trend in the South East

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Technical Support in the South East

Technical Support
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Technical Support in the South East.

Salary trend for Technical Support in the South East

Technical Support
Salary Histogram in the South East

Salary distribution for jobs citing Technical Support in the South East over the 6 months to 9 May 2025.

Salary histogram for Technical Support in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South East region over the 6 months to 9 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +29 65 £37,500 +5.57% 27
Berkshire +41 41 £50,000 +25.00% 15
Hampshire +58 33 £29,000 -17.14% 11
Kent +39 27 £33,000 +10.00% 11
Surrey +44 25 £31,500 -7.35% 10
Oxfordshire +26 14 £25,000 -30.62% 10
East Sussex +33 10 £29,500 -1.67% 1
West Sussex +22 10 £30,000 +7.14% 5
Buckinghamshire +12 10 £37,500 +42.86% 7
Middlesex -16 2 £33,500 -44.17% 1
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 9 May 2025, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Technical Support in the job title.

1 86 (50.29%) Customer Service
2 54 (31.58%) Customer Experience
3 53 (30.99%) Coaching
3 53 (30.99%) Manufacturing
4 51 (29.82%) Service Delivery
4 51 (29.82%) NVQ Level 4
4 51 (29.82%) Technical Analysis
5 42 (24.56%) Problem-Solving
6 38 (22.22%) Windows
7 32 (18.71%) Social Skills
8 31 (18.13%) Microsoft
9 29 (16.96%) SQL
10 27 (15.79%) Firewall
11 21 (12.28%) Windows Server
12 19 (11.11%) Microsoft 365
12 19 (11.11%) Linux
13 16 (9.36%) Security Cleared
14 15 (8.77%) CRM
15 14 (8.19%) Active Directory
15 14 (8.19%) SC Cleared
16 13 (7.60%) Mac OS
16 13 (7.60%) Retail
16 13 (7.60%) VPN
16 13 (7.60%) Telecoms
16 13 (7.60%) Mentoring
17 11 (6.43%) DNS
17 11 (6.43%) PL/SQL
17 11 (6.43%) MySQL
17 11 (6.43%) Hyper-V
18 10 (5.85%) Degree

Technical Support Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (5.26%) Microsoft Exchange
1 9 (5.26%) SharePoint
Applications
1 7 (4.09%) Microsoft Excel
1 7 (4.09%) Microsoft Office
Business Applications
1 4 (2.34%) Dynamics NAV
2 3 (1.75%) Dynamics CRM
Cloud Services
1 19 (11.11%) Microsoft 365
2 8 (4.68%) AWS
3 5 (2.92%) Azure
4 4 (2.34%) Entra ID
5 3 (1.75%) SaaS
Communications & Networking
1 27 (15.79%) Firewall
2 13 (7.60%) VPN
3 11 (6.43%) DNS
4 9 (5.26%) DHCP
5 8 (4.68%) TCP/IP
6 7 (4.09%) VSAT
6 7 (4.09%) Wireless
7 5 (2.92%) Remote Desktop
8 4 (2.34%) IP Telephony
8 4 (2.34%) SSL
9 3 (1.75%) VLAN
10 1 (0.58%) Broadband
10 1 (0.58%) Internet
10 1 (0.58%) VoIP
Database & Business Intelligence
1 11 (6.43%) MySQL
2 4 (2.34%) Amazon RDS
2 4 (2.34%) Metabase
2 4 (2.34%) PostgreSQL
3 2 (1.17%) MS Access
3 2 (1.17%) SQL Server
Development Applications
1 1 (0.58%) JIRA
1 1 (0.58%) Visual Studio
General
1 53 (30.99%) Manufacturing
2 32 (18.71%) Social Skills
3 13 (7.60%) Retail
3 13 (7.60%) Telecoms
4 7 (4.09%) Finance
5 6 (3.51%) Automotive
5 6 (3.51%) Back Office
6 3 (1.75%) Analytical Skills
6 3 (1.75%) German Language
7 2 (1.17%) Billing
7 2 (1.17%) Organisational Skills
8 1 (0.58%) Local Government
8 1 (0.58%) Publishing
Miscellaneous
1 8 (4.68%) Driving Licence
2 6 (3.51%) Digital Signage
2 6 (3.51%) Linux Command Line
3 5 (2.92%) Self-Motivation
4 4 (2.34%) Onboarding
5 1 (0.58%) Management Information System
5 1 (0.58%) Smart Meter
Operating Systems
1 38 (22.22%) Windows
2 21 (12.28%) Windows Server
3 19 (11.11%) Linux
4 13 (7.60%) Mac OS
5 6 (3.51%) Unix
5 6 (3.51%) Windows 10
5 6 (3.51%) Windows Server 2019
6 5 (2.92%) Windows 7
Processes & Methodologies
1 86 (50.29%) Customer Service
2 54 (31.58%) Customer Experience
3 53 (30.99%) Coaching
4 51 (29.82%) Service Delivery
4 51 (29.82%) Technical Analysis
5 42 (24.56%) Problem-Solving
6 15 (8.77%) CRM
7 13 (7.60%) Mentoring
8 9 (5.26%) Commercial Awareness
9 8 (4.68%) Project Delivery
9 8 (4.68%) Time Management
10 7 (4.09%) Continuous Improvement
10 7 (4.09%) Kalman Filter
10 7 (4.09%) Proactive Management
10 7 (4.09%) Web Filtering
11 6 (3.51%) Data Analysis
11 6 (3.51%) Server Virtualisation
11 6 (3.51%) Statistics
12 5 (2.92%) Data Management
12 5 (2.92%) Incident Management
Programming Languages
1 29 (16.96%) SQL
2 11 (6.43%) PL/SQL
3 6 (3.51%) Python
4 5 (2.92%) PowerShell
5 4 (2.34%) C++
6 2 (1.17%) Bash
6 2 (1.17%) Perl
6 2 (1.17%) Shell Script
Qualifications
1 51 (29.82%) NVQ Level 4
2 16 (9.36%) Security Cleared
3 14 (8.19%) SC Cleared
4 10 (5.85%) Degree
5 8 (4.68%) CCNA
5 8 (4.68%) Cisco Certification
5 8 (4.68%) JNCIA
6 5 (2.92%) A+ Certification
7 4 (2.34%) Dell Certification
7 4 (2.34%) MCP
7 4 (2.34%) Microsoft Certification
Quality Assurance & Compliance
1 5 (2.92%) GDPR
2 3 (1.75%) SLA
3 2 (1.17%) COSHH
System Software
1 14 (8.19%) Active Directory
2 11 (6.43%) Hyper-V
3 5 (2.92%) VMware ESXi
3 5 (2.92%) VMware Infrastructure
4 4 (2.34%) Terminal Services
Systems Management
1 5 (2.92%) vCenter Server
2 4 (2.34%) Microsoft Intune
Vendors
1 31 (18.13%) Microsoft
2 5 (2.92%) SAP
2 5 (2.92%) Sophos
2 5 (2.92%) Ubiquiti
2 5 (2.92%) VMware
3 4 (2.34%) Apple
3 4 (2.34%) Dell
4 2 (1.17%) Siemens
5 1 (0.58%) Freshdesk