principles to resolve and track issues. You will also provide some support for user of law firm focussed systems including Practice Management and Document Management systems which may include iManage, BigHand, Elite 3E, InTapp, Carpe Diem, Laserforms, DocuSign, HighQ, Workshare or similar systems. VIP Support will form a part of this role. We are searching for a Desktop Support Analyst More ❯
A proactive outlook to problem solving. Proactive and Flexible, team player. Ability to organise and plan work independently. Experience of supporting and enhancing software solutions in the legal sector: iManage, on-premises and cloud (Mandatory) Intapp, Open, Flow and Walls Docusign or other signature platform InterAction HighQ client collaboration Learning management: Cornerstone Active Directory and Entra ID Microsoft 365 Microsoft More ❯
Laptop PC hardware and software maintenance as well as building/imaging PCs Excellent communication skills (written and spoken) Any experience in supporting legal systems (such as Big Hand, iManage, Elite 3E, or other case management systems, document management systems, digital dictation systems, etc.) would be a bonus This is an excellent IT Support role for a leading law firm More ❯
addition to other relevant legal applications (time recording systems, expense management systems, metadata management systems, document comparison systems, workflow management systems, electronic signature systems, PDF converters). • Proficiency in iManage document management system applications (FileSite, iManage, Work 10). • Proficiency using virtual meeting platforms (Webex, Teams and Zoom) • Knowledge of Windows 10. • Knowledge of mobile devices (iPhone, Android). • Knowledge More ❯
addition to other relevant legal applications (time recording systems, expense management systems, metadata management systems, document comparison systems, workflow management systems, electronic signature systems, PDF converters). • Proficiency in iManage document management system applications (FileSite, iManage, Work 10). • Proficiency using virtual meeting platforms (Webex, Teams and Zoom) • Knowledge of Windows 10. • Knowledge of mobile devices (iPhone, Android). • Knowledge More ❯
Upgrades. To be considered for this IT Test Analyst role, it's ideal you have: Experience required: 3 years+ working knowledge of legal applications including but not limited to iManage, Microsoft Office, BigHand, Litera, Interaction, Elite and associated systems 3 years+ experience of working with industry standard test management software like Microsoft TFS and Jira ISTQB Foundation Level Certified. ISTQB More ❯
experience in IT training or digital adoption, ideally in a legal/professional services environment Strong technical knowledge of Office 365 (Outlook, Teams, SharePoint, OneDrive), legal tech tools (e.g. iManage), and cloud platforms (e.g. Azure) Experience designing content using tools like Camtasia, Adobe Captivate, or Microsoft Stream Strong communication and stakeholder engagement skills A user-centric mindset, with a passion More ❯
london (city of london), south east england, united kingdom
Freshwater Recruitment
experience in IT training or digital adoption, ideally in a legal/professional services environment Strong technical knowledge of Office 365 (Outlook, Teams, SharePoint, OneDrive), legal tech tools (e.g. iManage), and cloud platforms (e.g. Azure) Experience designing content using tools like Camtasia, Adobe Captivate, or Microsoft Stream Strong communication and stakeholder engagement skills A user-centric mindset, with a passion More ❯
experience in IT training or digital adoption, ideally in a legal/professional services environment Strong technical knowledge of Office 365 (Outlook, Teams, SharePoint, OneDrive), legal tech tools (e.g. iManage), and cloud platforms (e.g. Azure) Experience designing content using tools like Camtasia, Adobe Captivate, or Microsoft Stream Strong communication and stakeholder engagement skills A user-centric mindset, with a passion More ❯
Practice Management systems — particularly Elite 3E. You’ll design, deliver and continually improve training programmes that help staff get the very best from systems such as Elite 3E, iManage, Intapp, and Microsoft 365. The role spans classroom and virtual delivery, onboarding for new joiners, and refresher sessions for established staff — all tailored to different audiences and skill levels. You More ❯
london (city of london), south east england, united kingdom
identifi Global Resources
Practice Management systems — particularly Elite 3E. You’ll design, deliver and continually improve training programmes that help staff get the very best from systems such as Elite 3E, iManage, Intapp, and Microsoft 365. The role spans classroom and virtual delivery, onboarding for new joiners, and refresher sessions for established staff — all tailored to different audiences and skill levels. You More ❯
Practice Management systems — particularly Elite 3E. You’ll design, deliver and continually improve training programmes that help staff get the very best from systems such as Elite 3E, iManage, Intapp, and Microsoft 365. The role spans classroom and virtual delivery, onboarding for new joiners, and refresher sessions for established staff — all tailored to different audiences and skill levels. You More ❯
focused workshops. Develop business case for new investments as appropriate. Skills and Experience Required Ability to understand complex business problems and then identify and interpret business needs. Experience with iManage, Intapp and CRM products. Strong change management credentials. Exceptional stakeholder management and influencing skills, preferably in legal services, but will consider wider professional services. Proven Product Management experience with a More ❯
Maidstone, Kent, South East, United Kingdom Hybrid / WFH Options
Forward Role
covered) What We're Looking For Solid experience delivering IT training, ideally within a legal or professional services setting Confident using Microsoft 365 + legal platforms like ShareDo, NetDocs, iManage A people person with a knack for making tech simple and engaging Flexible and proactive—you'll be happy working across teams and locations A full UK driving licence and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
Responsibilities Provide 1st and 2nd line user support on desktop hardware/software, mobile devices, and audio-visual systems Troubleshoot and resolve technical issues across MS Office/M365, iManage, Acrobat, Litera, Intapp, and other business systems Deliver user training on standard desktop applications Assist with system administration, including printers, servers, switches, and cabling infrastructure Support onboarding/offboarding processes … and 2nd line IT support within a professional services or corporate environment Strong knowledge of Microsoft Office/M365 and other core desktop applications Familiarity with document management systems (iManage preferred) Experience with AV conferencing tools (Zoom, Webex, Teams) Basic network and server administration skills (switches, cabling, firmware updates) Excellent problem-solving skills and ability to act as an escalation More ❯
Shape and own automation strategy across the business AI innovation: Work with Azure AI Agent Services, AI Factory, and OpenAI-style models Modern stack: Python, n8n, REST APIs, Azure, iManage, SharePoint Online, M365 Impactful work: Directly contribute to legal process transformation through smart automation Key responsibilities: Design and build end-to-end workflow automations in n8n Develop robust Python scripts … Integrate AI agents into business processes using Azure AI Agent Service Customise and optimise workflows to improve performance and reliability Build connections between automation tools and key enterprise systems (iManage, SharePoint, M365) Contribute to the development of custom n8n nodes and orchestrate scalable AI agent workflows Support a data-driven, automation-first culture by sharing knowledge and documenting solutions What … low-code automation tools (e.g., Power Automate) Familiarity with Azure AI services and modern AI/ML integration practices Background in integrating enterprise tools and systems (REST APIs, M365, iManage, etc.) Strong problem-solving mindset and collaborative approach Bonus experience: Typescript/Node.js (for custom node development) LangChain, OpenAI APIs, LLM/agent-based design Microsoft Power Platform or Copilot More ❯
experts to design and deliver intelligent, low-code workflows using n8n , Python , and Microsoft Azure AI services . You’ll integrate these solutions with enterprise platforms such as Inprotech , iManage , SharePoint Online , and M365 , streamlining operations, reducing manual effort, and embedding AI capabilities into everyday workflows. Key Responsibilities Design, implement, and maintain automation workflows in n8n , integrating AI agents and … APIs. Use Python to build custom integrations, enhance workflows, and develop automation solutions. Integrate workflows with enterprise systems, including Inprotech , iManage , SharePoint Online , and M365 . Work with Azure AI Agent Service and Azure AI Factory to deploy, test, monitor, and manage AI agents at scale. Collaborate with cross-functional teams to translate business needs into scalable, AI-driven automation More ❯