1 of 1 Permanent ITIL Jobs in South Lanarkshire

Customer Service Center Agent

Hiring Organisation
Penguin Solutions
Location
East Kilbride, Scotland, United Kingdom
working towards this qualification. Microsoft Certified: Modern Desktop Administrator Associate would be desirable. Any qualification in Microsoft applications, SharePoint or OneDrive would be desirable. ITIL Foundation v4 is desirable. Any other Microsoft qualification would be desirable. Any qualifications in OKTA is desirable. Preferred skills Strong communication skills, able to explain … Microsoft 365 and AD though RDirectory. Basic networking knowledge including an understanding of DNS, DHCP, VPN and Wi-Fi. Familiarity with ServiceNow and ITIL processes (Incident, Request, Change). Basic scripting experience (PowerShell and Excell for automation) Familiarity with IT cloud platforms (Azure AD, Intune, Endpoint Manager, SCCM, Company portal ...