Customer Service Center Agent
- Hiring Organisation
- Penguin Solutions
- Location
- East Kilbride, Scotland, United Kingdom
customers. Take ownership of tickets through to resolution, including communication with customers and other IT functions ensuring all updates are logged on our ITSM toolset. Prioritise and manage workload in line with SLAs and business impact. Troubleshoot end user IT related issues. Provide support with request fulfilment including ...