2 of 2 Permanent SLA Jobs in South Lanarkshire

internal telephone systems. My client operates a JIRA system to manage the service desk tickets and to ensure requests are responded to within agreed SLA’s. It would also be great to hear from anyone that has core networking exposure of CISCO and DNS/DHCP knowledge. ...

outcomes and timely execution.Maintain strong working knowledge of international payments servicing and exception handling, ensuring the right teams keep procedures and guidance accurate and SLA-aligned (including BNCR, delayed/missing credits, partial amounts, returns/refunds, amendments, recalls, fees and FX queries). Provide case leadership for international payments ...