Service Desk Analyst - Up to £36K PA - East Kilbride - Hybrid (4 DPW On-Site)
- Hiring Organisation
- Curo Services
- Location
- East Kilbride, Lanarkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 30,000 - 36,000 Annual
projects. The Candidate: You will have experience working within a Service Desk, Application Support, IT Support or Technical Support environment, ideally within a software, SaaS or technology-led business. You'll be customer-focused, highly organised and comfortable managing multiple priorities in a fast-paced environment. Experience working within ITIL … detail. Ability to manage and prioritise multiple tasks effectively Nice to Have (Not Essential): Application Support experience. Experience within a software development or SaaS environment. Jira and/or Zendesk experience. Experience with incident, problem and change management processes. Experience using monitoring tools. BI or reporting tool experience. Supplier ...