2 of 2 Permanent Service Delivery Jobs in South Lanarkshire

of trained employees available to sign post employees Discounts, cash back and offers - offers on big high street stores, travel, show tickets, cinema gym membership and lots more! Long Service Recognition Health Cash Back Plan - For a small monthly fee, you can take advantage of unlimited GP consultations, cash back on everyday medical expenses such as physiotherapy, dental, chiropractor … MICROSOFT 365 ADMINISTRATION & SUPPORT Resolve escalated M365-related tickets from local IT teams via Freshservice. Manage user lifecycle processes, including onboarding, offboarding, and license assignment. Monitor and communicate M365 service incidents and advisories. Perform regular tenant hygiene and compliance checks. Stay current with Microsoft roadmap updates and recommend improvements. Use Microsoft 365 Copilot to enhance productivity and support internal … company health and safety policies and procedures, and contribute to maintaining a safe working environment. Measurements: Performance in this role will be assessed based on the following key accountabilities: Service Delivery: Timely resolution of Microsoft 365-related support tickets in line with agreed SLAs. Platform Health: Completion of regular tenant hygiene tasks and proactive identification of issues. Change More ❯

User devices (including laptops, tablets, smart phones) • Shared devices (including collaboration audio visual tools and printers) • Internal Identity and directory services • Personal collaboration tools (including Microsoft Office 365) • IT Service Desk • Assistive technology • Device and Infrastructure Management and Monitoring systems Creating high level solution designs, service designs and technical roadmaps, underpinning our Modern Workplace architecture, and supporting HMRC … technical governance for new or updated solutions utilising the existing Group platforms, the introduction of new services or removal of end of life services. Delivering technical consultancy throughout the service lifecycle from project to service delivery and defining best practice and standards for the platform. Communicating the vision and working with customers to ensure business needs are … uses and appropriateness of infrastructure technologies and driving benefits from these technologies. • An understanding of large scale infrastructure technologies including but not limited to: End User Device Configuration; Software Delivery; Hybrid Cloud Computing; Infrastructure Security Controls; Device Management Processes and Tools. • Modern cloud based device management tools and technologies such as Intune, Windows Autopilot, cloud hosted virtualised devices, or More ❯