20 of 20 Permanent Customer Service Jobs in South London

both parts of the business, we run print magazines, digital content and both face-to-face and virtual awards, conferences, and other events. Overview of the Role As a Customer Support Specialist, you'll be right at the heart of how our customers (internal and external) experience our services and brands: responding to queries with care, solving problems with … As an expert in all emap/Metropolis's products and/or services, you share knowledge with your wider team and colleagues. You gather and analyse data and customer information that influences change and improvements in service. Utilising organisational, content management systems (CMS) and generic IT systems to carry out your role with an awareness of other digital … and how their behavior may require different approaches from you Investigate and solve customers' problems, which may be complex or long-standing, escalating to development teams where necessary Handle customer complaints or any major incidents Manage user accounts, permissions, and access controls for CMS, and other supported applications Issue refunds or compensation to customers Keep accurate records of discussions More ❯

parts of the business, we run print magazines, digital content and both face-to-face and virtual awards, conferences, and other events. Overall Purpose of the Role: As a Customer Support Specialist, you'll be right at the heart of how our customers (internal and external) experience our services and brands: responding to queries with care, solving problems with … As an expert in all emap/Metropolis's products and/or services, you share knowledge with your wider team and colleagues. You gather and analyse data and customer information that influences change and improvements in service. Utilising organisational, content management systems (CMS) and generic IT systems to carry out your role with an awareness of other digital … and how their behavior may require different approaches from you Investigate and solve customers' problems, which may be complex or long-standing, escalating to development teams where necessary Handle customer complaints or any major incidents Manage user accounts, permissions, and access controls for CMS, and other supported applications Issue refunds or compensation to customers Keep accurate records of discussions More ❯

Job Title: Customer Success Administrator Location: Hybrid between Croydon office and Home Working Salary: Competitive depending on experience and hours Job Type: Permanent, Full/Part Time Hours: Minimum 25 up to 37.5 hours per week About us: For over three decades, Mortgage Brain has been at the forefront of mortgage technology in the UK, committed to addressing the … And we're backed by some of the largest lenders, Barclays, Lloyds Bank, Nationwide Building Society, NatWest Group, and Santander. About the role: Reporting directly to the Team Leader Customer Success the Customer Success Administrator will be integral in providing support the sales and marketing team with the on-boarding and migration of customers onto the latest versions … of Mortgage Brains technology suite. On a day-to-day basis you will be engaging with members of the sales team and supporting the setting up of customer accounts and system configurations as well as helping our customers direct their queries to the right team or via the right channels. This is an exciting new role for the business More ❯

Job Title: Customer Success Administrator Location: Hybrid between Croydon office and Home Working Salary: Competitive depending on experience and hours Job Type: Permanent, Full/Part Time Hours: Minimum 25 up to 37.5 hours per week About us: For over three decades, Mortgage Brain has been at the forefront of mortgage technology in the UK, committed to addressing the … And we're backed by some of the largest lenders, Barclays, Lloyds Bank, Nationwide Building Society, NatWest Group, and Santander. About the role: Reporting directly to the Team Leader Customer Success the Customer Success Administrator will be integral in providing support the sales and marketing team with the on-boarding and migration of customers onto the latest versions … of Mortgage Brains technology suite. On a day-to-day basis you will be engaging with members of the sales team and supporting the setting up of customer accounts and system configurations as well as helping our customers direct their queries to the right team or via the right channels. This is an exciting new role for the business More ❯

Join Our Team as a Customer Service Administrator! Are you a multitasking maestro who thrives in a fast-paced environment? If so, we have an exciting opportunity for you! Our client, a dynamic organisation in the Information Technology & Telecommunications sector, is looking for a Customer Service Administrator to join their team in Bromley. Location: Central Bromley … Commute: Just a 5-minute walk from Bromley South train station! What You'll Do: As a vital part of our team, you will ensure our customers receive exceptional service and support. Your daily tasks will include: Invoicing Daily Orders: Ensure accurate and timely invoicing for customer orders. Order Tracking: Monitor daily orders and efficiently obtain Proof of … Delivery (POD). Order Processing: Promptly process orders via email, customer portals, and Teams using Sage. Back Order Management: Keep customers informed about unfulfilled orders. Cash Payments Processing: Handle cash payments seamlessly through online Sage Pay. Daily Reporting: Send daily shipping reports to corporate customers. Email Management: Oversee two busy email addresses, ensuring prompt responses. Lost Parcels Investigation: Investigate More ❯

Customer Support Coordinator Annual Salary: £27,000 Location: Chessington Job Type: Full-time, office-based We are looking for a proactive Customer Support Coordinator to act as the first point of contact for our customers. This role is crucial in managing customer issues and requests with efficiency and a high level of service. Day-to-day of … the role: Handle inbound calls and emails from customers promptly and professionally. Log service requests accurately and follow up on their progress. Perform basic remote diagnostics to identify issues. Schedule engineer visits efficiently, ensuring timely support. Keep customers updated on the progress of their requests, maintaining clear and open communication. Required Skills & Qualifications: Experience in service desk, helpdesk … or scheduling roles, ideally within a technical or engineering environment. Strong communication and customer service skills. Familiarity with job management or scheduling software. Ability to work effectively in a fast-paced environment. A proactive approach to problem-solving and customer satisfaction. Benefits: Competitive salary and job stability. Opportunity to work in a dynamic and supportive team environment. More ❯

Customer Support Coordinator Annual Salary: £27,000 Location: Chessington Job Type: Full-time, office-based We are looking for a proactive Customer Support Coordinator to act as the first point of contact for our customers. This role is crucial in managing customer issues and requests with efficiency and a high level of service. Day-to-day of … the role: Handle inbound calls and emails from customers promptly and professionally. Log service requests accurately and follow up on their progress. Perform basic remote diagnostics to identify issues. Schedule engineer visits efficiently, ensuring timely support. Keep customers updated on the progress of their requests, maintaining clear and open communication. Required Skills & Qualifications: Experience in service desk, helpdesk … or scheduling roles, ideally within a technical or engineering environment. Strong communication and customer service skills. Familiarity with job management or scheduling software. Ability to work effectively in a fast-paced environment. A proactive approach to problem-solving and customer satisfaction. Benefits: Competitive salary and job stability. Opportunity to work in a dynamic and supportive team environment. More ❯

Customer Support Coordinator Annual Salary: £27,000 Location: Chessington Job Type: Full-time, office-based We are looking for a proactive Customer Support Coordinator to act as the first point of contact for our customers. This role is crucial in managing customer issues and requests with efficiency and a high level of service. Day-to-day of … the role: Handle inbound calls and emails from customers promptly and professionally. Log service requests accurately and follow up on their progress. Perform basic remote diagnostics to identify issues. Schedule engineer visits efficiently, ensuring timely support. Keep customers updated on the progress of their requests, maintaining clear and open communication. Required Skills & Qualifications: Experience in service desk, helpdesk … or scheduling roles, ideally within a technical or engineering environment. Strong communication and customer service skills. Familiarity with job management or scheduling software. Ability to work effectively in a fast-paced environment. A proactive approach to problem-solving and customer satisfaction. Benefits: Competitive salary and job stability. Opportunity to work in a dynamic and supportive team environment. More ❯

of Microsoft 365 (Outlook, Teams, Word, Excel, SharePoint). - Familiarity with Windows 10/11 desktops, Intune, Autopilot. - A knack for explaining tech in plain language, without jargon. - Excellent customer service skills both over the phone and in person. Nice to have: - Experience with Freshservice (or another ITSM platform). - Familiarity with Active Directory and Azure Active Directory More ❯

of Microsoft 365 (Outlook, Teams, Word, Excel, SharePoint). - Familiarity with Windows 10/11 desktops, Intune, Autopilot. - A knack for explaining tech in plain language, without jargon. - Excellent customer service skills both over the phone and in person. Nice to have: - Experience with Freshservice (or another ITSM platform). - Familiarity with Active Directory and Azure Active Directory More ❯

an area within a 2 hour radius of the advertised location. Responsibilities: Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers. Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies. Reviewing and contributing to maintenance plans and workflow … serving as a repair coordinator for turnarounds/PPMs. Conducting post-maintenance monitoring to ensure repairs and changes are effective and of quality. Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime. Creating and maintaining standard support documentation to cover parking equipment operation … when required by the business and agreed with management. Competency in Parking Equipment (Nice to have), Microsoft Office and Windows OS, and a working knowledge of computer networking. Exceptional customer service skills, the ability to think logically, and enjoy problem-solving. The ideal candidate for this position will have a solid technical background in parking equipment support, the More ❯

IT support team. This is an urgent requirement with an immediate start available. The role is split 50/50 between office-based work in Orpington and travel to customer sites, providing hands-on technical support. Key Responsibilities Provide 2nd line desktop and field support, resolving a wide range of user issues. Diagnose and fix problems with desktops, laptops … Skills & Experience Previous experience in a 2nd line/desktop support role. Knowledge of Windows, Microsoft 365, Active Directory and general networking. Strong troubleshooting and problem-solving skills. Excellent customer service and communication abilities. Clean UK driving licence company van provided for travel to customer sites. Relevant certifications (e.g. CompTIA A+, Network+, MCP) are an advantage. Whats More ❯

IT Support Executive Are you tech-savvy, a natural problem solver, and great with people? Whether you're a recent IT graduate or a customer service professional with strong technical skills, this could be the perfect step in your career. Our client, a well-established business, is looking for a confident and people-focused IT Support Executive to More ❯

IT Support Executive Are you tech-savvy, a natural problem solver, and great with people? Whether you're a recent IT graduate or a customer service professional with strong technical skills, this could be the perfect step in your career. Our client, a well-established business, is looking for a confident and people-focused IT Support Executive to More ❯

concise communication with team members, vendors, and proprietors. Organizational Skills: Prioritize tasks and maintain an organized work environment. Attention to Detail: Ensure accuracy in reports, documentation, and data entry. Customer Service: Professionally assist with internal and external customer queries and provide support. Adaptability: Flexibility in handling changing priorities and tasks. Team Collaboration: Collaborate effectively with colleagues and More ❯

the school and other general tasks as appropriate under the supervision/instruction of senior staff. You must be dedicated to learning and delivering the Turn IT On support service in a manner that embraces our company values and culture. Responsibilities: Customer service: Work with the Line Manager or Network manager to ensure that the schools are … able to cope with change including travel to a variety of schools. Able to work independently and good at planning and organising your own time. Excellent team player. Excellent customer services skills. Working hours: 37.5 hours per week, Monday to Friday, 8am – 4:30pm. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯