2 of 2 Permanent Dynamics 365 Jobs in South London

first line of escalation, preventing unnecessary involvement of senior leadership Ensure all escalations are logged, categorised, and tracked accurately within Dynamics 365 Conduct or lead investigations into complaints, including reviewing evidence, engaging customers where required, and establishing clear root cause Cross-Functional Coordination Coordinate investigation … drive outcomes without formal authority Strong organisational skills with the ability to manage multiple complex issues simultaneously Experience using CRM systems (preferably Microsoft Dynamics 365) Strong analytical and investigative skills, with the ability to assess evidence and determine root cause High attention to detail with ...

willing to be hands on in order to get the desired results. Expert level of Excel and knowledge of Sage Intacct, Sage 50and Dynamics 365 would be preferable but not essential. Bromcom is an equal opportunities employer ...