tickets Troubleshoot and resolve a broad range of hardware, software, networking, and cloud issues (1st/2nd line), escalating complex issues to senior engineers when required Support and administer Microsoft365 (Exchange, SharePoint, OneDrive, Teams) Provide user and device management via Active Directory, Azure AD, Intune, and Group Policy Assist with onboarding/offboarding, email setup, endpoint … help people Technical Experience – any mix welcome Experience with some or all of the following is ideal: Windows OS 10/11, Mac OS, mobile devices (iOS/Android) Microsoft365 admin: Exchange Online, Teams, SharePoint Azure AD, Intune (basic management and troubleshooting) DNS, DHCP, TCP/IP, VPN, VLANs, SMB, basic routing/switching Endpoint protection … Central London (e.g. Kent, Surrey, or London) Full UK Driving Licence Right to work in the UK (we cannot offer sponsorship) Desirable (Not essential) Experience working in another MSP Microsoft or CompTIA certifications (AZ-900, MD-102, A+, N+, etc.) Familiarity with security tools and backup systems (e.g. Acronis, Veeam) Previous customer-facing experience in technical support What is More ❯
tickets Troubleshoot and resolve a broad range of hardware, software, networking, and cloud issues (1st/2nd line), escalating complex issues to senior engineers when required Support and administer Microsoft365 (Exchange, SharePoint, OneDrive, Teams) Provide user and device management via Active Directory, Azure AD, Intune, and Group Policy Assist with onboarding/offboarding, email setup, endpoint … help people Technical Experience – any mix welcome Experience with some or all of the following is ideal: Windows OS 10/11, Mac OS, mobile devices (iOS/Android) Microsoft365 admin: Exchange Online, Teams, SharePoint Azure AD, Intune (basic management and troubleshooting) DNS, DHCP, TCP/IP, VPN, VLANs, SMB, basic routing/switching Endpoint protection … Central London (e.g. Kent, Surrey, or London) Full UK Driving Licence Right to work in the UK (we cannot offer sponsorship) Desirable (Not essential) Experience working in another MSP Microsoft or CompTIA certifications (AZ-900, MD-102, A+, N+, etc.) Familiarity with security tools and backup systems (e.g. Acronis, Veeam) Previous customer-facing experience in technical support What is More ❯
Kingston upon Thames, England, United Kingdom Hybrid / WFH Options
Kinly’s Global Services
our counterparts to provide a consistent and valuable service. You will be supporting our global business by means of face-to-face (desk side) support, via telephone (Webex/Microsoft Teams) and through our ITSM tool (ServiceNow). The IT Service Desk is a busy and energetic hive of activity and the central point of contact for IT queries … technical teams and escalating user support requests to higher-level IT support specialists and experts. Skills and experience: Experience working in a customer service-based environment. Entry-level certifications (O365/Azure/Windows). Background within an ITIL environment … ITIL v4). Great customer service skills. Strong verbal and written communication skills. In-depth knowledge and experience working with Microsoft products including Windows 10, 11/Office365, Azure, Active Directory. Excellent troubleshooting skills, with the ability to solve complex incidents and provide effective solutions for our end users. Laptop setup knowledge (hardware provisioning). Passion More ❯
reports to leadership. Experience 5+ years in IT or security management roles, including 2+ years in a leadership capacity. Strong experience in Microsoft environments (Windows Server, Azure, Office365). Demonstrable background in both cybersecurity and enterprise IT operations. Demonstrable experience with: Azure and Microsoft365 ecosystems Hybrid Active Directory environments ISO 27001 and More ❯
reports to leadership. Experience 5+ years in IT or security management roles, including 2+ years in a leadership capacity. Strong experience in Microsoft environments (Windows Server, Azure, Office365). Demonstrable background in both cybersecurity and enterprise IT operations. Demonstrable experience with: Azure and Microsoft365 ecosystems Hybrid Active Directory environments ISO 27001 and More ❯
Croydon, England, United Kingdom Hybrid / WFH Options
Hamilton Barnes
Job Description: Role Are you ready to take the lead in Microsoft Tech Stack support? You’ll have the opportunity to step into a pivotal role as an M365 Support Lead, managing and leading the Microsoft Tech Stack for a dynamic company. You’ll: Manage & lead the Microsoft Tech Stack, including Microsoft Teams, SharePoint, and Azure … AD. Be technically experienced, with Microsoft certifications such as MS-900 or MD-100 & MD-101/MD-102. Additional Microsoft certifications are a bonus. Enjoy the flexibility of hybrid working, with the option to work remotely post-probation. Commute to Croydon when needed, and occasionally to the London office. Receive a competitive salary of More ❯
for delivering reliable and responsive IT services. As a 3rd Line Engineer, you’ll be the go-to expert for complex technical issues and escalations, working with the latest Microsoft Cloud technologies. You’ll also play a key role in mentoring junior engineers and contributing to strategic IT initiatives. This role offers a clear path to progression, with future … opportunities to step into a Lead or Operations Manager position. Key Responsibilities Resolve high-level technical issues escalated from 1st and 2nd line teams Provide expert support across Microsoft365, Azure AD, and Windows Server environments Assist with technical … projects and client onboarding Collaborate with clients to understand their IT needs and deliver tailored solutions Mentor junior engineers and contribute to internal knowledge sharing Key Skills Required Office365 support and administration Windows Server administration Exposure to Mac environments Networking (LAN/WAN) Experience working in a consultancy or MSP environment M365 certifications Familiarity with ITIL practices More ❯
Morden, England, United Kingdom Hybrid / WFH Options
Bewley Design
exceptional customer service and technical expertise. What You'll Do: Provide outstanding customer service via phone and in person. Troubleshoot and resolve issues across Windows 10/11, Office365, AOVPN, Autopilot, and Azure environments. Support users working remotely and on-site through VPN and remote support tools. Manage Active Directory, including user account setup and troubleshooting. Provide … best practices, including ITIL principles. Experience Needed: At least 3 years' experience in IT support roles, ideally 1st/2nd line. Strong knowledge of Windows 10/11, Office365, and cloud services like Azure. Hands-on experience with AOVPN and related remote access tools. Excellent troubleshooting skills, with a proactive and flexible approach. Strong interpersonal and communication More ❯
Surrey, Carshalton South and Clockhouse, Greater London, United Kingdom
Ashdown Group
relationships with clients and be comfortable working to agreed SLAs as well as the following: Previous helpdesk experience delivering 1st/2nd line support. Confident with MicrosoftOffice365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills and ability to work with people at all levels. Ability … to prioritise tasks and with good time management skills Hold a Driving licence with own transport This is a great opportunity to join an award-winning Microsoft partner and take the next stage in your IT career. Salary on offer ranges from £27,000 to £34,000 dependent on experience plus pension with 25 days holiday. More ❯
support employees at all levels throughout their employment life cycle to work efficiently, compliantly, and securely. Role definition Providing support to staff using the Topdesk ticketing system, applications including MicrosoftOffice (Teams, Outlook, Word, Excel, PowerPoint & SharePoint) as well as Salesforce, JD Edwards. Installing and configuring computer hardware, operating systems, and applications. Installing and configuring iPhones, operating systems, and … software. Working with third party support companies. Working on digital transformation projects. Implementing EDI for suppliers. In addition, the perfect candidate will have Strong, demonstrable IT skills, particularly Office365, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, Intune. Good working knowledge of iPhones and Apple Business Manager. An aptitude for learning new systems. A keen eye for detail More ❯
Croydon, England, United Kingdom Hybrid / WFH Options
Harris Federation
be flexible, adaptable and capable of handling the various pressures and demands associated with this highly customer focused ICT support role. Good knowledge of Microsoft products, including Office365 and Office 2016, SharePoint and other desktop related software products. Excellent troubleshooting and resolution skills, backed by a clear, analytical approach to problem solving. Ability to react quickly More ❯
a Computing subject Experience teaching or mentoring (BTEC L3-5 preferred) Knowledge of at least TWO of: - Cyber Security - Cloud Tools - IT Service Delivery And TWO of: - Azure/Microsoft365 - Windows OS admin tools - Cisco Packet Tracer Passionate about teaching and developing learners More ❯
Strong interpersonal skills with the ability to relate to and communicate effectively with people at all levels. The ability to own and deliver project outcomes. Good working knowledge of Microsoft365 Business applications e.g. Word, Excel and PowerPoint. Professional working ethic and a commitment to high standards. Ability to ensure that confidentiality is maintained at all times. More ❯
What You’ll Bring: Strong understanding of infrastructure, software, data, and security architecture. Experience in Azure migration and modernization of legacy platforms. Deep knowledge of Microsoft Azure services (M365, Entra, APIM, Azure DevOps). Experience with microservices, AKS, API-first design, Logic Apps, and Service Bus. Proven track record in large-scale system integration projects. Excellent communication skills for More ❯
Bromley, Kent, United Kingdom Hybrid / WFH Options
RM Education
Laptops, Chromebooks and Tablets. Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment. Basic wired and wireless networking and troubleshooting Image build and deploy tools - Microsoft and Apple devices Basic Operational knowledge of Microsoft365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIAA+or similar. A working knowledge of More ❯
Bromley, England, United Kingdom Hybrid / WFH Options
RM Education
Laptops, Chromebooks and Tablets. Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment. Basic wired and wireless networking and troubleshooting Image build and deploy tools – Microsoft and Apple devices Basic Operational knowledge of Microsoft365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIAA+or similar. A working knowledge of More ❯
externally Experience with CRM platforms (e.g. Microsoft Dynamics), pipeline forecasting, and sales performance analysis Passion for team development and inclusive, collaborative leadership Proficient with Microsoft Teams, Office365, and other collaboration tools Willingness to travel nationally and work flexible hours when needed Full UK driving licence and access to a vehicle Whats In It for You More ❯
with the Security Operations and Engineering teams on DLP strategy Provide reporting on DLP incidents Developing Firmwide strategy for Data Loss Prevention Regular usage of DLP tools such as Microsoft Purview In order to be suitable, you will need: Experience in a dedicated … DLP role or a cyber security role with a heavy DLP focus. Hands-on experience of DLP policy, incident management, data protection and reporting Experience of Microsoft Purview, M365, and Proofpoint technologies Practical experience End-User Behaviour Analytics (EUBA) and Insider Risk Management A good overall understanding of cyber and information security Certifications such as Microsoft SC More ❯