Technical ServicesManager South London £58k plus 10% bonus Managing Engineers. Two words that can strike fear into the hearts of most mortals - but not you. They're a tricky, mercurial bunch. Genius when it comes to fault finding a system or servicing a boiler but spiky when more »
Responsibilities Act as an SME across Service Management covering: Service Transition Management/Planning Service Design Management Business Change Readiness Service Governance and Assurance Major Incident Mgt Risk Mgt Service Level Management Service Continuity Capacity Management Provide on call rota cover for Major Incident … understand the wider context Ensure that a set of IT products, suppliers and vendors and ITIL best practices come together to deliver an IT service Identify areas where continual service improvement can be applied, oversee implementation of resulting change and measure the level of improvement Be the bridge … Requirements SC eligible Experience/Education Educated in Computer Sciences or have operated at this level of complexity in a workplace environment MANDATORY Customer-service oriented with a problem-solving attitude MANDATORY Be an advocate of ITIL best practice processes within the business MANDATORY ITIL V3 Certification DESIRABLE ITIL more »
Technical ServicesManager South London £58k plus 10% bonus Managing Engineers. Two words that can strike fear into the hearts of most mortals - but not you. They're a tricky, mercurial bunch. Genius when it comes to fault finding a system or servicing a boiler but spiky when … solely on NHS sites but they can be hospitals, GPs, pharmacies, dentists and offices so the work is varied and rewarding. As Technical ServicesManager you'll be making sure your crew keep the lights on and heat pumping for the most essential service in the country. more »
Job summary As a ServiceManager at Merton Health, you will play a crucial role in overseeing the daily operations and ensuring the efficient delivery of healthcare services. Your responsibilities will include managing relationships with local partners, analysing data, and leading projects from conception through to successful … and report data accurately to support Merton Health and its partners, ensuring all key performance indicators are met. Performance Reporting: Prepare comprehensive reports showcasing service achievements and address any performance issues with prompt, effective solutions. Stakeholder Liaison: Collaborate with the Medical Director and Clinical Leads on clinical matters and … relationships with commissioners, GP practices, and Primary Care Networks. Partnership Building: Foster and nurture relationships with local health authorities and providers to support collaborative service design and delivery. Strategic Contribution: Support business development through procurement processes, tender management, and strategic planning, including identifying areas for improvement and innovation. Project more »