2 of 2 Permanent Ticket Management Jobs in South London

the business are secure, compliant, and aligned with the evolving needs of the group. This is a hands-on leadership role requiring technical expertise, operational experience, and strong project management capabilities. Position Profile & Role Summary Based at Head Office in Wimbledon, reporting to the Group Finance Director Key member of the Head Office team, managing and developing IT capabilities … Head Office Ensure all retail locations have robust infrastructure and connectivity to operate efficiently Manage the investigation, tendering, and negotiation of key operational systems upgrades (e.g., Financial, POS, Inventory Management, HR systems) to ensure best-in-class tools are in use Project manage IT implementations including new store openings, refurbishments, and application changes Oversee SQL database management and … established external IT solutions partners to drive innovation and ensure timely delivery of projects Essential Skills, Qualifications & Experience Experience in a multi-site retail environment Finance software EPOS Inventory management software Data warehousing, business reporting and visualisation tools (e.g., Power BI, Tableau) Web platforms – particularly Shopify CRM tools Ticket management (ITSM) Proficiency in SQL , including scripting, stored More ❯

for someone looking to begin a career in MIS Support Services, with full training provided. As the first point of contact for users needing assistance with their School’s Management Information System (MIS), you will play a crucial role in ensuring customer satisfaction and efficient problem resolution. Day-to-day of the role: Customer Interaction: You will handle incoming … the first level of support for users experiencing issues with MIS platforms. Your goal will be to resolve problems at the first point of contact or escalate them appropriately. Ticket Management: Accurately log all interactions and issues into the Helpdesk Management System, ensuring that all necessary details are captured for effective resolution and follow-up. Problem Solving More ❯