5 of 5 Permanent Customer Requirements Jobs in South Wales

Director of Cloud Operations and Delivery to lead and scale our OpenTV Service Platform delivery teams towards excellence in service availability and performance, combined with strong efficiency in turnkey customer integration projects. This role is pivotal in ensuring effectiveness of operations & deliveries within cloud ecosystems. From project signoff to customer launch, driving operational excellence allows us to meet … customer expectations while maximising project profitability. The ideal candidate will have deep expertise in AWS cloud deployment, service reliability, scalability and performance. Combined with end-to-end system integration practice, a strong focus on SLA and cost efficiency of our cloud operations, as well as accelerating customer launches. Candidate Privacy Notice Data protection legislation regulates the way in … applying to us for employment), both in paper and electronic form is used and held. We are registered with the Information Commissioner's Office and fully comply with the requirements placed on us as both a data controller and a data processor. Please see the for further information. Responsibilities Define and execute the strategic roadmap for system integration delivery More ❯

budgets, and performance metrics. Engage and manage senior stakeholders across the business and commercial partners to ensure effective collaboration and delivery assurance. Oversee resource planning and management to meet customer requirements, delivery schedules, and commercial targets. Identify and manage risks, issues, and dependencies throughout the delivery lifecycle, ensuring timely resolution and adherence to governance and change control processes. … in applying Agile principles and using Azure DevOps to manage delivery workflows, resolve impediments, and maintain project momentum. Software Development Lifecycle (SDLC): Strong understanding of software engineering processes, including requirements gathering, design, development, testing, and deployment. Systems Integration: Experience managing integration of software with hardware and existing infrastructure, including interfacing with legacy systems. Agile Software Development - Experience controlling development … with NMS platforms, ideally in telecoms or satellite communications environments. Satellite Communications: Familiarity with satellite network architecture, protocols, and operational constraints. Systems Engineering: Understanding of systems engineering principles, including requirements decomposition, interface definition, verification and validation, and lifecycle traceability. Scrum Master Certification (e.g., CSM, PSM) with proven experience in delivering software projects in demanding environments, ideally including one or More ❯

Role Purpose Lead the integration of hardware and software systems to deliver reliable, high-quality solutions that meet business goals, customer requirements, and regulatory standards. This role requires strong technical expertise, collaboration, and problem-solving to ensure smooth integration, optimal performance, and lasting system reliability. Key Accountabilities Technical Leadership - Provide expert advice, mentoring, and best-practice guidance to … through change, and promote a culture of adaptability. Communication & Engagement - Tailor communication to the audience, listen actively, and present complex ideas clearly. Delivering Results - Set high standards, focus on customer needs, and drive continuous improvement. Planning & Organising - Build structured plans, monitor progress, and optimise resources. Problem Solving & Innovation - Analyse data, create practical solutions, and encourage new ideas. Self-Management … Knowledge, Experience & Qualifications Proven experience integrating complex hardware and software systems in technical environments. Strong understanding of system integration, testing, verification, and validation. Knowledge of relevant industry standards, statutory requirements, and compliance frameworks. Skilled in cross-functional collaboration and stakeholder management. Willing to travel within the UK and internationally for integration, testing, and support Pleasae reach out to me More ❯

Military or Government customers Experience working on Transformation and/or complex delivery projects Experienced in business analysis techniques, such as process modelling & lean practices, use case development and requirements elicitation Experience with Agile delivery and knowledge of methodologies and tools, such as Scrum, Kanban, SAFe 5.0, LeSS DV Clearance is essential Within this role, you will be responsible … for: Collaborate with clients and stakeholders to capture and document business requirements to ensure a clear understanding of their needs and objectives Conduct detailed analysis of business processes, systems and data to identify opportunities for improvement and optimisation Facilitate workshops and interviews to gather requirements, user stories and use cases Analyse and document business processes, workflows and system … interactions to ensure alignment with business goals Translate business requirements into functional specifications and user stories Perform data analysis to identify trends, patterns and insights which can drive business decision-making and process improvements Define and implement product centric operating models Manage product ownership practices and processes, ensuring products developed meet the customer requirements Conduct impact assessments More ❯

and automation. Deliver the business's first AI-powered products and tools , such as intelligent search, document OCR and insight-driven reporting. Partner with product and engineering to turn customer requirements into scalable AI solutions. Champion an AI-first culture , embedding automation and data-driven decision-making across the organisation. What You'll Bring: Proven experience delivering AI More ❯