15 of 15 Permanent Customer Service Jobs in South Wales

Service Desk Analyst

Hiring Organisation
Isle of Wight NHS Trust
Location
Newport, PO30 5TG, United Kingdom
Salary
£25760.00 to £27476.00
Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust (the Trusts). This post is a member of the Group Digital Service, within the Information Technology (IT) function. Working as one service, to minimise the impact of IT services affecting service users and on patient … care, support services and management by: Providing first-line single point of contact for IT service users, dealing with technical issues and requests as required through to resolution. Resolving maximum number of incidents, at first contact, within agreed timescales in line with service agreements. Where relevant, escalation calls ...

IT Helpdesk Manager

Hiring Organisation
Flotek
Location
Bridgend, Mid Glamorgan, Wales, United Kingdom
Employment Type
Permanent
Salary
£45,000
sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate ...

Trainee AI Engineer

Hiring Organisation
ITOL Recruit
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Systems Engineer - Grade B2

Hiring Organisation
Teleperformance
Location
Newport, UK
desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping … written Be able to think out of the box, providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance/SC clearance capable is a big advantage. Windows Server ...

Sales Account Manager

Hiring Organisation
Red Rhino Solutions
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £37,000 per annum
Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage ...

Junior Account Executive

Hiring Organisation
Pareto
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Full-Time
Salary
£26,000 per annum
driving licence and a car Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £26k basic salary ...

Fire and Security Engineer

Hiring Organisation
Alecto Recruitment
Location
City, Cardiff, United Kingdom
Employment Type
Permanent
Salary
GBP 38,000 - 43,000 Annual
+ bank holidays Company vehicle Employee referral bonus scheme Tools, PPE, uniform and ongoing training provided Health & wellbeing support Employee recognition programme The Role Service, maintain and install fire alarms, CCTV, intruder alarms and access control systems Deliver a high standard of customer service and build strong … client relationships Manage your own workload across a regional patch Diagnose faults and carry out effective repairs Complete accurate service and compliance reports Identify system issues and recommend improvements Work to deadlines while maintaining quality standards Ensure full compliance with health & safety regulations Collaborate with internal teams to deliver ...

IT Support Technician - MSP

Hiring Organisation
Digital Waffle
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £30,000 per annum
Title: IT Technician (Previous experience working within a Managed Service Provider MSP environment is essential.) Salary: £28,000 to £30,000 Location Cardiff - Hybrid I'm working with a well-established, employee-focused IT provider that's growing rapidly and looking to add an experienced IT/Cloud Technician … base Troubleshooting software and hardware issues efficiently Managing and maintaining Microsoft 365 environments Installing, configuring, and maintaining PC hardware and peripherals Delivering high-quality customer service with clear, professional communication What We're Looking For Previous experience in a Helpdesk or IT Support role (remote/telephone) Solid ...

Dynamics 365 Architect

Hiring Organisation
Resourcing Group
Location
Cardiff, UK
hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

Dynamics 365 Architect

Hiring Organisation
Resourcing Group
Location
Newport, Shropshire, UK
hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

Dynamics 365 Architect

Hiring Organisation
Resourcing Group
Location
Broughton, Vale of Glamorgan, UK
hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith xkybehq Azure ExperienceworkingwithREST ...

Dynamics 365 Contractor

Hiring Organisation
Resourcing Group
Location
Newport, UK
next contract? We're working with a growing organisation in Bristol looking for a Dynamics 365 CE Contractor to support ongoing delivery across Sales, Customer Service, and Field Service. What you'll be doing: Configuring and customising Dynamics 365 CE Supporting Power Platform solutions (Power Apps/Power … requirements Contributing to ongoing system improvements and enhancements What we're looking for: Strong experience with Dynamics 365 CE (Sales/CS/Field Service) Solid Power Platform skills Confident working in agile environments Strong stakeholder communication xkybehq The details: £300/day (Outside IR35) Hybrid - 2 days onsite ...

Mobile Specialist

Hiring Organisation
Red Rhino Solutions
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £50,000 per annum
strategy to sustain growth and market share in this specific territory Achieve and deliver on all set targets and KPIs Deliver high levels of customer service and professionalism at all times The Candidate: You must come from a strong B2B Sales background internal or external and have relevant … individual with strong commercial acumen A confident presenter with excellent negotiation skills Good organizational and time management skills Adept at delivering high levels of customer/business satisfaction at all times Looking for a long-term career opportunity in a brand leading award-winning organization Package & Benefits Excellent basic ...

Sales Executive Telecoms

Hiring Organisation
Red Rhino Solutions
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £50,000 per annum
strategy to sustain growth and market share in this specific territory Achieve and deliver on all set targets and KPIs Deliver high levels of customer service and professionalism at all times The Candidate: You must come from a strong B2B Sales background internal or external and have relevant … individual with strong commercial acumen A confident presenter with excellent negotiation skills Good organizational and time management skills Adept at delivering high levels of customer/business satisfaction at all times Looking for a long-term career opportunity in a brand leading award-winning organization Package & Benefits Excellent basic ...

Sales Consultant Telecoms/Mobile

Hiring Organisation
Red Rhino Solutions
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £50,000 per annum
strategy to sustain growth and market share in this specific territory Achieve and deliver on all set targets and KPIs Deliver high levels of customer service and professionalism at all times The Candidate: You must come from a strong B2B Sales background internal or external and have relevant … individual with strong commercial acumen A confident presenter with excellent negotiation skills Good organizational and time management skills Adept at delivering high levels of customer/business satisfaction at all times Looking for a long-term career opportunity in a brand leading award-winning organization Package & Benefits Excellent basic ...