2 of 2 Permanent Hotjar Jobs in South Wales

qualitative data to form strong test hypotheses. Background in customer portals or similar digital tools is highly desirable. Strong analytical skills with tools like Hotjar or similar. Excellent communication skills; able to present insights to non-technical stakeholders. Strong problem-solver with a proactive approach to UX and conversion challenges. ...

initiatives, working closely with internal teams including IT, Customer Services, Commercial Operations, Sales, and external agencies. Using tools such as VWO, GA4, Hotjar, and Looker Studio, youll design experiments, analyse performance, and deliver data-driven improvements across all phs websites. Key Responsibilities User Experience Design Lead UX design projects across … extract insights, and report learnings. Collaborate with sales and commercial teams to integrate Salesforce data. Performance Monitoring & Optimisation Monitor performance using VWO, Google Analytics, Hotjar, and similar tools. Identify optimisation opportunities and implement iterative improvements. Project Management Manage the UX roadmap for phs websites, myphs portal, and phs shop. Coordinate ...