Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
BUUK Infrastructure No 2 Limited
grade C/5 in English and Maths, or equivalent. Experience working within an IT service desk/IT Support environment. Experience supporting Microsoft operating systems, Active Directory and Exchange. Good verbal skills in person, phone or virtual meetings. Good written communications. Excellent problem solving skills. What can more »
Newport, Monmouthshire, United Kingdom Hybrid / WFH Options
Confidential
have the technical ability to support Win10 and 11, Mac OS, Active Directory and Azure Active Directory, Office 365 Administration including Teams and Exchange, Mobile Device Management and in office Print Support. You will handle issues escalated by our Helpdesk and have the ability to quickly troubleshoot and more »
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Additional Resources
2nd line Service Desk experience. Experience working in an ITIL aligned enterprise environment. Familiarity with IT Service Management tools i.e. ticket logging software, Microsoft System Centre. Skilled in Windows Active Directory, Microsoft EntraID (Azure), Microsoft Windows 10/11 & MS Office. Capable to multitask … Agencies & Employment Businesses Regulations 2003. Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3/v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype … for Business, VOIP, Networking, AzureKeywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3/v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for more »