4 of 4 Permanent Performance Metrics Jobs in South Wales

Electrical Fitters, ensuring production targets, quality standards, customer requirements, and project milestones are achieved. The Electrical Production Supervisor is accountable for driving operational performance, resource utilisation, workforce capability, and continuous improvement initiatives within the Electrical Production department. This role acts as a key link between Production Management, Engineering, Quality … execution of production schedules in line with project and business requirements Coordinate labour allocation to maximise productivity and resource utilisation Monitor build progress and performance metrics to ensure project milestones and customer delivery dates are achieved Collaborate with Planning, Supply Chain, Engineering, Quality and Project teams to minimise ...

regulatory requirements. The Quality Director serves as the primary customer quality representative, driving a culture of operational excellence, continuous improvement and zero-defect performance across the organisation. Through strong leadership, stakeholder engagement and technical expertise, the role supports business growth, protects the company's reputation and ensures the consistent … ensuring effective governance and decision-making.* Lead customer and regulatory audits, ensuring successful execution and compliance across the organisation.* Monitor and report quality performance metrics, including customer satisfaction, PPM, FARs, defect reduction and overall QMS effectiveness.* Lead, develop and performance manage the Quality, Failure Analysis and Calibration ...

culture built on trust, accountability, and innovation. **Responsibilities*** Lead, develop and inspire the Customer Support team to deliver exceptional customer experiences and achieve operational performance objectives* Own the day-to-day delivery of Customer Support services, ensuring customer enquiries, incidents, complaints and escalations are managed effectively and within agreed … service levels* Drive a customer-first culture that prioritises quality, responsiveness, customer satisfaction and continuous service improvement* Manage operational performance through the effective use of KPIs, reporting, workforce planning and performance management processes* Lead the management of customer-impacting incidents and escalations, ensuring appropriate communication, coordination and resolution ...

teams, marketing and partners to ensure alignment between customer needs and service capability. Maintain accurate CRM records, sales pipeline and forecast data, reporting on performance, pipeline health and opportunity progression. Outcomes and Deliverables Consistent achievement of targets. Delivery of annual sales quota and new logo acquisition targets. Strong pipeline … resilient. Strategic thinker with strong problem‐solving ability. Collaborative team player with the ability to influence across functions. Professional, customer‐focused and commercially aware. Performance Metrics Annual sales quota New logo acquisition targets Pipeline coverage and conversion rates Average deal size and contract value Recurring revenue growth Compensation ...