5 of 5 Permanent 2nd Line Support Jobs in the South West

2nd Line Technical Support Engineer/IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical … Week. Two Shifts: 8:30am 5:00pm/10:00am 6:30pm JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer/IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across ...

Title: 1st/2nd Line IT Support Location: Malmesbury, Wiltshire - site based five days a week Salary: £30,000 to £35,000 plus on call We are looking for someone in a 1st/2nd line role with one or two years … Benefits Pension Medical and Dental Professional development opportunities Excellent Training Requirements You will have one to two years' experience in a 1st/2nd line support role Experience of desktop build and software installation Experience of supporting a wide range of MS365 applications. Knowledge ...

Title: 1st/2nd Line IT Support Location: Malmesbury, Wiltshire - site based five days a week Salary: £30,000 to £35,000 plus on call We are looking for someone in a 1st/2nd line role with one or two years ...

2nd Line Technical Support Engineer/IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical … support and project work across diverse client environments click apply for full job details ...

requests, ensuring tickets are created, updated, and closed accurately across internal, customer, and third-party systems. Youll be the escalation point for first-line teams, offering guidance and technical support when issues fall outside standard processes, and youll lead the resolution of exceptions by identifying root … implementing fixes. Youll coordinate access for critical or sensitive activities, working with senior external stakeholders to validate permits, approvals, and authorisations in line with customer protocols. Youll also verify advanced security clearances for high-security or restricted sites, ensuring full compliance every time. Well look ...