operational excellence and simplify how we operate. As a Global Process Owner (GPO) you will be responsible for overseeing our Service Level and Supplier Management Processes and contributing to our ITIL knowledge. Driving a culture of knowledge sharing and continual improvement in how we deliver for our customers globally … global IT Operational teams Preparation and delivery of Training Remote working environment Process Ownership for multi-location/discipline teams Understanding of IT Service Management/ITIL foundations level certification 1-3 years of relevant working experience (process design, measurement and improvement, working with process frameworks and standards, working … in a global organization) Presenting to Executive Management & subsequent follow up 3+ years working within ServiceNow Understanding of Procurement processes for managing external suppliers YOUR PROFILE and SKILLS : Problem Solving Working knowledge of ITIL and Service Management particularly one or more of the following practices: IT Supplier ManagementMore ❯
operational excellence and simplify how we operate. As a Global Process Owner (GPO) you will be responsible for overseeing our Service Level and Supplier Management Processes and contributing to our ITIL knowledge. Driving a culture of knowledge sharing and continual improvement in how we deliver for our customers globally … global IT Operational teams Preparation and delivery of Training Remote working environment Process Ownership for multi-location/discipline teams Understanding of IT Service Management/ITIL foundations level certification 1-3 years of relevant working experience (process design, measurement and improvement, working with process frameworks and standards, working … in a global organization) Presenting to Executive Management & subsequent follow up 3+ years working within ServiceNow Understanding of Procurement processes for managing external suppliers YOUR PROFILE and SKILLS : Problem Solving Working knowledge of ITIL and Service Management particularly one or more of the following practices: IT Supplier ManagementMore ❯
Greater Bristol Area, United Kingdom Hybrid / WFH Options
AXA Group Operations
operational excellence and simplify how we operate. As a Global Process Owner (GPO) you will be responsible for overseeing our Service Level and Supplier Management Processes and contributing to our ITIL knowledge. Driving a culture of knowledge sharing and continual improvement in how we deliver for our customers globally … global IT Operational teams Preparation and delivery of Training Remote working environment Process Ownership for multi-location/discipline teams Understanding of IT Service Management/ITIL foundations level certification 1-3 years of relevant working experience (process design, measurement and improvement, working with process frameworks and standards, working … in a global organization) Presenting to Executive Management & subsequent follow up 3+ years working within ServiceNow Understanding of Procurement processes for managing external suppliers YOUR PROFILE and SKILLS : Problem Solving Working knowledge of ITIL and Service Management particularly one or more of the following practices: IT Supplier ManagementMore ❯
the St. James's Place Production estate. The role forms part of the SJP Applications Support team that is central to the effective application management, maintaining high availability of production systems supporting many business functions, the partnership and clients. The team is responsible for the resolution of Incidents raised … providing responses within target SLAs. These applications are heavily data centric with typically web front ends exposing business submission, client information or management information functions and are critical to the operation and submission of new business. What you'll be doing: Answering support calls via our IT Ticketing System … issues and handling their subsequent resolution. Routine maintenance of the application and application hosting environments. (This includes out-of-hours releases) Supporting the Problem Management team - providing root cause analysis and service reporting. Management & administration of Application Performance Management and Secure File Transfer Protocol (SFTP) systems. Liaison More ❯
solutions. Key Tasks: • Client Collaboration: Work closely with clients to understand their requirements and design cost-effective storage solutions tailored to their needs. • Storage Management: Oversee the management, maintenance, and support of large-scale data storage systems to ensure optimal performance and reliability. • Upgrades and Coordination: Plan, coordinate … Availability: Handle storage provisioning tasks, from processing user requests to creating volumes, mapping, and ensuring storage availability at the operating system level. • Performance and Capacity Analysis: Conduct thorough storage performance analysis and capacitymanagement to maintain system efficiency and address potential issues proactively. Required qualifications to be More ❯
new, consistent working model into a business with a structured and streamlined approach. Robust data control and governance experience. Strong internal and external stakeholder management skills. Negotiating and influencing at senior levels. Ability to lead tender and contract negotiations from start to finish. Knowledge of GDPR and related regulations. … Experience in third-party and supplier management. Technical Experience Strong knowledge of database design and management in a cloud environment, such as Azure or AWS, with Microsoft Fabric solutions. Knowledge of security and database maintenance, including monitoring, troubleshooting, and resolving issues. Expertise in Power BI, including analytical and data … visualisation techniques and best practices. Experience with model optimisation and performance tuning in Power BI. Experience in configuration and management of Power BI tenants, including license and capacitymanagement and sizing. More ❯