10 of 10 Permanent Case Management Jobs in the South West

support and improvement of core business systems. You'll work closely with users across the organisation, supporting both standard IT services and a central case management platform. Benefits for the IT Support Analyst: 25 days holiday plus bank holidays (increasing with service) Enhanced pension Bonus scheme Private healthcare … discount scheme As an IT Support Analyst, you will: Provide day-to-day IT support across applications, systems and hardware. Support and maintain a case management system, including configuration, user support and documentation. Assist with system upgrades, enhancements, testing and change activity. Create and maintain clear system ...

software support environment. Key Responsibilities Technical Support : Provide expert support across Zellis products, resolving software and data-related issues, and contributing to product improvement. Case Management: Handle support cases through to resolution, ensuring timely customer updates and SLA compliance while delivering a positive customer experience. Knowledge Sharing : Knowledge … customer maybe required. Occasional on-call support (evenings/weekends) on a rota basis. Skills & Experience Prior experience in Software Support. Strong communication and case management skills. Experience with SLAs, KPIs, and customer satisfaction metrics (e.g. NPS). HR/Payroll or WFM knowledge would be an advantage. ...

with subject matter experts (SMEs) to ensure solutions meet client needs and business objectives. Lead stakeholder engagement at all levels, ensuring transparent communication, change management, and alignment across business and technical teams. Coordinate and oversee the work of multiple project managers, and third-party contributors to ensure cohesion across … objectives and do not compromise delivery. Actively mentor, coach, and support the development of project managers within the team, fostering a culture of project management excellence, continuous learning and professional growth. Ensure a consistent approach to project and programme delivery across the organisation by championing standardised methodologies, tools ...

with subject matter experts (SMEs) to ensure solutions meet client needs and business objectives. Lead stakeholder engagement at all levels, ensuring transparent communication, change management, and alignment across business and technical teams. Coordinate and oversee the work of multiple project managers, and third-party contributors to ensure cohesion across … objectives and do not compromise delivery. Actively mentor, coach, and support the development of project managers within the team, fostering a culture of project management excellence, continuous learning and professional growth. Ensure a consistent approach to project and programme delivery across the organisation by championing standardised methodologies, tools ...

manage financial crime at scale. Our platform combines advanced data, AI and machine learning to deliver market-leading solutions across: Financial Crime Risk Management Anti-Money Laundering (AML) & Counter-Terrorist Financing (CTF) KYC & Risk Assessment Watchlist, Customer & Payment Screening Transaction Monitoring & Alert Adjudication Case Management & Regulatory Reporting ...

manage financial crime at scale. Our platform combines advanced data, AI and machine learning to deliver market-leading solutions across: Financial Crime Risk Management Anti-Money Laundering (AML) & Counter-Terrorist Financing (CTF) KYC & Risk Assessment Watchlist, Customer & Payment Screening Transaction Monitoring & Alert Adjudication Case Management & Regulatory Reporting ...

manage financial crime at scale. Our platform combines advanced data, AI and machine learning to deliver market-leading solutions across: Financial Crime Risk Management Anti-Money Laundering (AML) & Counter-Terrorist Financing (CTF) KYC & Risk Assessment Watchlist, Customer & Payment Screening Transaction Monitoring & Alert Adjudication Case Management & Regulatory Reporting ...

with customers, including objection handling • Support customers with the onboarding and pairing process for the "Drive Safe with Motability" app • Manage in-life tracker case reviews and determine appropriate next steps • Work on cases where ongoing driving behaviour may result in removal from the scheme • Help shape the future … telematics case management as the scheme evolves Qualifications The ideal candidate is highly self-motivated, well-organised, and capable of managing their time effectively to consistently meet our targets and deadlines. This role is best suited to someone with strong objection-handling abilities, but who can also demonstrate ...

employment-related queries, providing expert guidance and leveraging People systems to enable self-service and data transparency Maintain, monitor and enhance HRIS and case management systems, ensuring data integrity, user accessibility, and compliance with GDPR and governance standards Perform system administration tasks, including the creation and upkeep … Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including ...

Proactive-you don't just fix problems; You look for ways to prevent them It's a bonus if you also have: Experience using case management or CRM systems Previous experience supporting client on boarding or training Knowledge of conveyancing all the property sector - helpful but not essential ...