13 of 13 Permanent Case Management Jobs in the South West

Reporting to the Chief Technology Officer, the PS Head of IT will lead a talented team responsible for IT operations, service delivery and project management, ensuring colleagues have access to secure, reliable and high-performing technology services. You'll also play a key role in driving operational excellence, managing … shape the organisation's future technology roadmap. What You'll Be Doing Lead and develop a high-performing IT operations, service delivery and project management team. Ensure the delivery of secure, reliable and customer-focused IT services. Oversee service desk operations, incident management and technology support. Drive cyber ...

removals, fleet and portal administration, customer self serve and reactive issue resolution. As routine activity moves to digital self serve, the role focuses on case ownership, exception handling, customer guidance and timely resolution. Hours: 37.5 hours per week, Monday to Friday. Location: This is a hybrid role – two office … fleet accounts and 10,000 to 25,000 vehicles with Lightfoot products fitted. Maintain the overall ‘health’ of each fleet, including portal management, fleet setup changes and support administration, acting as a key contact for each account. SIRs Communicate proactively and reactively with customers using Salesforce, telephone and email ...

aspect of the role is leading complex, sensitive and high-value investigations in accordance with criminal and civil law, ensuring robust case management, evidence handling, witness interviewing and liaison with prosecuting authorities where appropriate. You will oversee sanctions and redress strategies, including criminal, civil and disciplinary outcomes … support asset recovery where applicable. You will also ensure effective management of fraud referrals, whistleblowing concerns and confidential reporting mechanisms. The post provides direct line management and professional leadership to a Local Counter Fraud Specialist and a Local Counter Fraud Support Assistant, promoting high standards of investigative practice ...

fraud Screening of accountholders and payment counter parties Driving financial crime operational efficiencies with a new tool to give a 360-accountholder view and case management processes. Addressing regulatory reporting and audit demands on time Paytech issue products for its agents under Paytech's own e-money licence … have their own e-money/banking licence. This is an opportunity to be part of a fast-moving environment where key objectives include: Management of the Compliance domain where PPS is undergoing a business transformation in terms of: Transaction monitoring for fraud prevention and AML Screening of accountholders ...

solutions you develop across the business. What were looking for Hands-on LexisNexis Visualfiles experience is essential. You may currently be a Visualfiles Developer, Case Management Developer, Legal Systems Developer, Applications Developer or Software Engineer. Experience across some of the following would also be beneficial: Visualfiles Business Language … Case management or legal systems SQL and databases APIs and system integrations Microsoft 365 Microsoft Power Platform Web services Scripting and automation Alongside your technical experience, youll be a logical problem-solver who enjoys understanding business requirements and turning them into practical solutions. Youll be comfortable working with ...

service-level objectives. Contribute to application architecture, integration, and lifecycle activities under the guidance of senior engineers. Collaborate with stakeholders across engineering, service management, and business teams to resolve technical issues. Mentor junior engineers and specialists, supporting their development and promoting best practices. Participate in continuous improvement initiatives, including … SharePoint, Dynamics, or similar platforms. Ability to solve moderately complex application-related issues and contribute to secure, scalable solutions. Understanding of application lifecycle management, integration patterns, and secure-by-design principles. Strong communication and collaboration skills across engineering and business teams. A proactive mindset with a passion for continuous ...

technology within the Division. Your day to day responsibilities will include: Technology Integration: Assist lawyers in utilising technology to streamline their workflows, including document management systems, case management software, artificial intelligence, and process automation tools. Process Improvement: Identify opportunities for process improvements and implement solutions to enhance … Interaction: Spend the majority of time working directly with lawyers to understand their challenges and provide tailored process and technological solutions. Project and Change Management: Manage process and technology-related change within legal teams, working in an agile way, to ensure timely delivery of value to legal teams. Lead ...

resolution across Lightfoot products, connected devices, systems and the customer portal. It supports the end to end customer journey through proactive fleet health, technical case ownership, portal and fleet administration, customer self serve guidance and timely escalation where remote resolution is not possible. Hours: 37.5 hours per week, Monday … fleet accounts and 10,000 to 25,000 vehicles with Lightfoot products fitted. Maintain the overall ‘health’ of each fleet, including proactive checks, portal management, fleet setup changes and support administration, acting as a key contact for each account. Technical Systems Support Diagnose and resolve technical issues remotely using ...

turn ambitious plans into measurable results. What Open Age offers - 26 days annual leave, plus bank holidays (plus 3 days over Christmas at management discretion) - Hybrid working, with at least three days per week at an Open Age centre - Pension contributions, including a 3% employer contribution - Training and development … role Reporting to the Chief Executive Officer, this pivotal role will work closely with the Senior Head of Service Delivery and wider Senior Management Team. You will lead transformation and digital projects, including the continued development of our website, CRM and impact-reporting systems. You will also help shape ...

organization. Our culture in the HR/EX Chief Data Office encourages innovation, challenging the status quo, and striving for best-in-class data management practices. As a leader in this space, you will ensure HR data assets are managed with rigor and precision, enabling trusted data for strategic … accordance with UK GDPR & EU GDPR (and applicable local privacy laws), with clear governance, documentation, and risk-based escalation. HR Data Privacy Incident & Case Management: Execute and manage HR data privacy incidents and global case governance processes, ensuring prompt resolution, risk-based escalation, and adherence to applicable ...

needs of each team member and identifying emerging talent. Conduct regular individual and team performance reviews, providing actionable feedback and targeted coaching. Performance Management & Data-Driven Improvement Monitor and analyse a variety of data sources (KPIs, dashboards, call listening, QA, customer feedback) to assess individual and team performance. Identify … vulnerable or complex situations. Promote risk awareness, adherence to policies, and corrective action where necessary. Support in embedding governance, quality frameworks, and change management initiatives within the team. Stakeholder Engagement & Communication Communicate performance, risks, best practices, and improvement recommendations to the relevant Head of Department and across teams ...

operational decision-support software. The role will focus on complex, data-rich workflows involving alerts, incidents, sensor information, locations, tracking data, video and case-management activities. This is a UX-focused role, working alongside an existing UI design team. You will define user journeys, workflow logic, information architecture … operational subject-matter experts to clarify user needs and product requirements. Design effective workflows for alerts, investigations, incidents, triage, filtering, timelines, playback and case management. Identify and reduce friction, ambiguity, unnecessary steps and cognitive load in operational tasks. Document UX decisions, interaction rules and acceptance criteria to support consistent ...

operational decision-support software. The role will focus on complex, data-rich workflows involving alerts, incidents, sensor information, locations, tracking data, video and case-management activities. This is a UX-focused role, working alongside an existing UI design team. You will define user journeys, workflow logic, information architecture … operational subject-matter experts to clarify user needs and product requirements. Design effective workflows for alerts, investigations, incidents, triage, filtering, timelines, playback and case management. Identify and reduce friction, ambiguity, unnecessary steps and cognitive load in operational tasks. Document UX decisions, interaction rules and acceptance criteria to support consistent ...