3 of 3 Permanent Case Management Jobs in the South West

Windows desktops and laptops Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Active Directory and user permissions Printers, telephony and meeting room technology Supporting legal and case management systems (training provided where needed) Managing user onboarding and offboarding Maintaining documentation, asset registers and basic IT policies Assisting with IT projects … customer service skills Ability to work independently and manage competing priorities Desirable: Experience in a law firm or regulated environment Familiarity with legal case management or document management systems Basic networking or server support experience Awareness of cyber security and data protection best practices What We Offer ...

custom Apex, Lightning components, flows, validation rules, APIs and integrations8. Assure quality across end to end financial services processes such as customer onboarding, servicing, case management and data flows. Design, implement and maintain automated tests for Salesforce FSC and integrated systems, embedding test automation into CI/… available and aligned to support end to end testing and release activities. Help set quality gates for environment readiness and promote consistent environment management practices. Monitor Salesforce FSC and integrated system health, along with release and test process performance, identifying opportunities for improving quality, efficiency and automation coverage11. Feed ...

policies. About You Essential: experience in an IT or digital support role, strong troubleshooting and customer service skills, knowledge of networking fundamentals and device management, relevant IT qualifications or equivalent experience (such as CompTIA, Microsoft, ITIL), and understanding of remote access tools and IT systems. Desirable: experience supporting clinical … digital systems. Support is delivered in person, over the phone, or remotely, ensuring minimal disruption to users and maintaining service continuity. Incident and Request Management: Log, prioritise, and resolve incidents and service requests using the service desk system, adhering to agreed service level agreements (SLAs) and escalating where necessary ...