Service Manager - Retail (MAT Cover)
- Hiring Organisation
- Hackajob Ltd
- Location
- South West London, London, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
will act as aclient advocateforEPS Delivery and the operational teams. What you will be doing: Act as the primary point of contact for all client queries and escalations Maintain acomprehensiveunderstanding of each clients business, objectives, andneeds Liaise with internal teams to resolve operational issues quickly and prevent recurringpain points … Drive process improvement and efficiency internally and with the client Develop and maintain clear, up-to-date documentation for all client programs Lead on commercials within Change Requests to ensure revenue targets are being met Ensure customer satisfaction activity is in line with the business objectives Strong collaboration ...