22 of 22 Permanent Customer Engagement Jobs in the South West

AMR317 Customer Engagement Manager (SaaS Technology) 25,000- 50,000 Hybrid Brief (office 2-3 days) Bristol/Home Not many of these roles about in my opinion, A genuine chance to join a leading SaaS technology provider in a competitive vertical, these guys stand out because they listen and engage with customers and become trusted, mainly because … they always deliver what the customer wants. As part of this ongoing drive for complete customer engagement and satisfaction, they are now looking to recruit a Customer Engagement Manager, someone both keen and driven to get involved in a dynamic sales process where they can become a key member of the commercial team. This will … suit someone that likes to make an impact through effort and skill in a commercial environment. Responsibilities include: All aspects of Customer engagement including 1) Event management, co-ordination and reporting. 2) Managing tenders 3) Webinars 4) updating sales procedures and processes 5) increase Revenue by acquiring new customers 6) Increase revenue up-selling to existing Accounts More ❯

AMR317 Customer Engagement Manager (SaaS Technology) £25,000- £50,000 Hybrid Brief (office 2-3 days) Bristol/Home Not many of these roles about in my opinion, A genuine chance to join a leading SaaS technology provider in a competitive vertical, these guys stand out because they listen and engage with customers and become trusted, mainly because … they always deliver what the customer wants. As part of this ongoing drive for complete customer engagement and satisfaction, they are now looking to recruit a Customer Engagement Manager, someone both keen and driven to get involved in a dynamic sales process where they can become a key member of the commercial team. This will … suit someone that likes to make an impact through effort and skill in a commercial environment. Responsibilities include: All aspects of Customer engagement including 1) Event management, co-ordination and reporting. 2) Managing tenders 3) Webinars 4) updating sales procedures and processes 5) increase Revenue by acquiring new customers 6) Increase revenue up-selling to existing Accounts More ❯

and challenging opportunity to join the global Sales organization of Curtiss-Wright Defense Solutions! Location: Remote - Ideal Geo Location - within the UK- Remote, with expectation of 40% travel to customer sites and CW sites. Supports Annual Sales Plan through pre-sales and/or post-sales technical consulting activities (Requires extensive knowledge of company's complex products). Responsible … Team of Field Application Engineers to include: Regular check-ins on workload and role enablement (Process, Tools & Training) Support and mentoring for complex technical sales tasks to assure successful customer integration and implementation of established company products. Support for Pre-Sales Strategic Customer Engagement: Customer Meeting Support promoting Curtiss-Wright capability and aligning Curtiss-Wright solutions … to customer needs Customer Technology Day Support promoting Curtiss-Wright capability and aligning Curtiss-Wright solutions to customer needs Triage and qualify customer enquiries/requests to prioritise and classify new business Consultative Bid Support for Customer Requests Customer Architecture Requirements Discussions & Definitions Capture and analyse customer requirements and consult with internal stake More ❯

Your new company Ready to lead the charge in transforming customer experience at one of the UK's most exciting fintech scale-ups? This business are looking for a visionary Head of Customer Experience to take our service to the next level and make their customer journey a true market differentiator (this role is hybrid between Bristol … and London) Your new role As the Head of Customer Experience, you will be instrumental in ensuring this business's customer experience is best-in-class and a key differentiator for their product. You'll drive strategic improvements in customer service and service delivery across the business, working collaboratively with both internal and external stakeholders. Strategic Leadership … Function Build-Out: ? Define and execute the overarching customer experience strategy for the company, aligning it with company-wide objectives and market demands. ? Build out and lead their dedicated customer experience teams: the Knowledge Team, Quality Assurance and Performance Team, and Implementation and Delivery, fostering a high-performance culture across all functions. ? Own and optimise our Customer More ❯

Lead levels available £45k to £95k DoE plus 15% clearance bonus Must be willing to be full-time on-site in Cheltenham Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance for a prestigious client to work … look forward to hearing from you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning More ❯

Location: Gloucester (Full-time on-site) Salary: Competitive DOE + 6% Bonus, 25 Days Holiday, Clearance Bonus Security Clearance: Active Enhanced DV Clearance Required Key Skills: Team Leadership, Customer Engagement, Data Science, DevOps, Cloud, Data Platforms Who We Are? We are a leading technology company specialising in mission-centric solutions, designing and delivering cutting-edge software at scale … for both customer infrastructure and public cloud environments. With a strong heritage of innovation and expertise in Data Science, Machine Learning, Agile Software Development, Security Assurance, and Cryptographic Technologies, we help organisations overcome complex data challenges and drive digital transformation. What Will You Be Doing? As a Data Science Lead, you will be at the forefront of technically leading … diverse teams across machine learning, cloud, data engineering, DevOps, and software engineering. You will: Lead customer engagements and manage stakeholder relationships Contribute to and prepare technical bids and proposals Collaborate with Delivery Management to drive successful project execution Apply practical data science skills through hands-on development Work on complex, technically challenging projects at the cutting edge of the More ❯

aligned with the Minervavision ensuring maximisation of RMS to transform how all organisations work together, share information and realise thebenefits.To represent the organisation at specialist system owner meetings, with engagement to evolveand develop the relationship around product development.To coordinate developments, making sure it remains updated and fully supportive of the operatingmode, including holistic management across associated systems, to ensure … evidence-based practice.Requirements Desirable to have working knowledge of RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Excellent communication, problem-solving Stakeholder/Customer Engagement and customer service Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection awareness Cybersecurity awareness Project Management awareness (Agile, Prince2 or similar). More ❯

Location: Bristol (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus About Us We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. … Our clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence . As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role … DAX or Python) Collaborate with data engineers to ensure clean, reliable, and well-modelled data pipelines Translate CRM and behavioural data into actionable insights to support marketing, sales, and customer success Build KPIs, performance trackers, segmentation models, and churn/retention reporting Work on AI-integrated BI projects (e.g. predictive churn, lead scoring, customer clustering) Create documentation, user More ❯

with customers, suppliers and partners. May superviseothers or make decisions which impact the work assigned to individuals or phases of projects. Understands andcollaborates on the analysis of user/customer needs and represents this in their work.Performs a range of work, sometimes complex and non-routine, in a variety of environments. Applies methodical approachto issue definition and resolution.Demonstrates effective … practice and knowledge required for own work.Requirements Desirable to have working knowledge of RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Stakeholder/Customer Engagement and customer service. Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection and MoPI (Management of Police Information) awareness. Cybersecurity awareness. Some knowledge More ❯

polite telesales/Business Development Executive to join their team. What's in it for you? This full-time, permanent role offers a fantastic opportunity for someone passionate about customer service and building relationships. The Telesales/Business Development Executive will be primarily customer service-focused, ensuring exceptional service while supporting sales efforts through relationship-building and lead … generation. They have a fantastic product that they deliver to an extremely high quality standard and they pride themselves on their customer service and expertise in the field. Our client takes great pride in their employees and encourages the team to grow and progress into their desired role within the field. Competitive Salary Bonus opportunities Parking Training & development opportunities … Package 32,000 can be flexible for the right candidate What's involved? Provide outstanding customer service while identifying new business opportunities. Maintain accurate records and input data into the CRM system. Build and sustain positive relationships with prospective and existing clients. Meet achievable weekly and monthly targets focused on customer engagement and satisfaction. Develop a thorough More ❯

entering a pivotal next phase of their journey. As they move into "scale mode", they need a strategic, hands-on Senior Marketing Manager to guide their brand, messaging, and customer engagement through this exciting transition. The Opportunity You’ll lead the charge in refining and evolving the brand, value proposition, and customer messaging – ensuring it aligns with … Equip the commercial team with the tools, content and insights they need to close deals. Account-Based Marketing (ABM) – Deliver targeted campaigns that speak directly to high-value prospects. Customer Messaging – Shape clear, differentiated messaging across all touchpoints. Marketing Strategy – Provide senior-level input across the full marketing mix to help guide the department’s direction. What We’re More ❯

entering a pivotal next phase of their journey. As they move into "scale mode", they need a strategic, hands-on Senior Marketing Manager to guide their brand, messaging, and customer engagement through this exciting transition. The Opportunity You ll lead the charge in refining and evolving the brand, value proposition, and customer messaging ensuring it aligns with … Equip the commercial team with the tools, content and insights they need to close deals. Account-Based Marketing (ABM) Deliver targeted campaigns that speak directly to high-value prospects. Customer Messaging Shape clear, differentiated messaging across all touchpoints. Marketing Strategy Provide senior-level input across the full marketing mix to help guide the department s direction. What We re More ❯

marketing professional ready to take ownership of a global platform and shape how a brand engages with its customers? Were hiring a CRM/CX Marketing Manager to lead customer engagement through a robust marketing automation ecosystem. This is a high-impact role at the heart of a dynamic in-house marketing team, offering the opportunity to work … Build and optimise workflows, audience segments, and reporting for both automated journeys and ad hoc campaigns Collaborate daily with marketing, digital, and IT teams to deliver a world-class customer experience Drive reporting and performance analysis of campaigns, turning insights into actions Oversee data integration and hygiene across CRM, SAP, and external tools (APIs, imports/exports) Work closely … B testing, and automated marketing workflows Strong technical awareness comfortable working with HTML, APIs, and data flows across platforms Experience working with SAP systems (e.g. SAP CDP, Commerce Cloud, Customer Data Cloud) is a plus Highly collaborative, confident working cross-functionally with digital, IT, and external partners Detail-oriented, data-driven, and passionate about customer experience and marketing More ❯

undergoing a major CRM transformation programme and looking to bring in a Salesforce Marketing Cloud Developer on a permanent basis. This role will play a key part in shaping customer engagement journeys across digital channels and supporting the broader Salesforce ecosystem rollout. This is a hybrid role based in London and ideally suited to someone who is confident More ❯

software is reliable, safe, secure and fulfils the full brief Manage, prioritise and deliver multiple projects to agreed parameters and timeline Work closely with stakeholders internally, externally and through customer engagement and 3rd party suppliers Experience & Knowledge Previous project management experience of delivering software to complex systems throughout the SDLC Technically managed teams of software developers Timeline, cost More ❯

offered on a hybrid basis, with three days per week on site. The Company Route 101 is a dynamic and fast-growing technology solutions provider, specialising in delivering innovative customer engagement platforms to organisations across various sectors. Headquartered in Hambrook Bristol, Route 101 has built a strong reputation for combining cutting-edge technology with a consultative approach to … help clients transform their customer experience. The team works out of a beautifully converted country house with on-site parking, offering a unique and inspiring workplace. With a sparky, collaborative, and hands-on culture, Route 101 is ideal for someone who enjoys working in a fast-paced environment and wants to make a real impact as part of a … hours. Role Responsibilities As an Accounts Assistant, you will: Maintain and process the purchase ledger, including supplier invoice entry, approvals, and payment runs Manage the sales ledger, including raising customer invoices and allocating receipts Working on call files from suppliers Reconciliation of supplier statements Perform bank reconciliations and support daily cashflow monitoring Making weekly Bacs payments Help with general More ❯

offered on a hybrid basis, with three days per week on site. The Company Route 101 is a dynamic and fast-growing technology solutions provider, specialising in delivering innovative customer engagement platforms to organisations across various sectors. Headquartered in Hambrook Bristol, Route 101 has built a strong reputation for combining cutting-edge technology with a consultative approach to … help clients transform their customer experience. The team works out of a beautifully converted country house with on-site parking, offering a unique and inspiring workplace. With a sparky, collaborative, and hands-on culture, Route 101 is ideal for someone who enjoys working in a fast-paced environment and wants to make a real impact as part of a … hours. Role Responsibilities As an Accounts Assistant, you will: Maintain and process the purchase ledger, including supplier invoice entry, approvals, and payment runs Manage the sales ledger, including raising customer invoices and allocating receipts Working on call files from suppliers Reconciliation of supplier statements Perform bank reconciliations and support daily cashflow monitoring Making weekly Bacs payments Help with general More ❯

This role focuses on helping companies make smarter decisions using data. As an analyst, you'd work with clients to understand their challenges-such as improving marketing campaigns or customer engagement-and then analyze their data to find patterns, trends, and answers. You'd use tools like Power BI, Tableau, SQL, and possibly Python to analyze large datasets More ❯

Systems Digital Intelligence, which employs around 3,500 people in the UK, we offer technical challenges, a collaborative environment, and career development opportunities spanning product development, research, consultancy, and customer engagement. Applicants must hold or be eligible for UK security clearance and meet nationality requirements. We do not support regular remote work but do offer flexible working arrangements to More ❯

client-facing role. Knowledge of cloud security, response frameworks, and industry compliance standards will be key to success in helping clients implement robust, scalable SIEM solutions. Key Responsibilities: Client Engagement & Solution Design: Collaborate with clients to identify their unique security requirements, conducting discovery sessions to understand their environment, business objectives, and compliance needs. Develop and present tailored SIEM architecture … approach to security monitoring. Collaborate with internal teams to share insights and identify opportunities to enhance service offerings and improve overall client satisfaction. Within Apto Work internally to create customer plans based on Apto's key services and offerings Help evolve Apto's service definitions, feedback key insights and requirements from customer engagements. Contribute to the mentoring and More ❯

technical role within Amulet Hotkey's operations. This hands-on position involves architecting and implementing remote desktop and virtualized solutions for blue-chip organizations across EMEA, with travel to customer sites within these regions. You will collaborate closely with Sales and Technical teams, supporting pre-sales and post-sales activities, including solution design, proof-of-concept deployment, and production … discovery sessions with customers and prospects, aligning solutions with business needs. Support proof-of-concept deployments, integration, and troubleshooting. Coordinate with Product Teams and partners to align solutions with customer requirements. Develop and present technical proposals, architectures, and detailed designs. Post-Sales & Implementation Contribute to final solution design and oversee implementation in production environments. Provide advanced support (L3/… L4) during escalations. Optimize system performance, ensuring solutions meet security and compliance standards. Deliver professional services for customer implementations. Ongoing Support & Continuous Improvement Act as a trusted technical advisor, providing clear guidance and responses. Conduct system audits and health checks, recommending improvements. Provide training and documentation for teams and customers. Key Skills & Experience Experience delivering technical projects and enterprise More ❯

Cyber Security role that isn't all IT? We have an opportunity for a Cyber Security Engineering Specialist, which could be for you! To cope with exciting levels of customer demand, we are looking for an Automotive Cybersecurity Engineering Specialist to join our Automotive Cybersecurity team. As a subject matter expert, you will lead our teams into customer … compromised. Our lives vary in type and location, so if you do not want to be stuck in the same office every day, you can attend regular off-site customer meetings and workshops. Responsibilities Risk Assessments (High level and detailed) Security concept development Security health checks/informal audits Process improvement (Expleo and client) Support the development of best … practice working procedures for Cyber security activities. Support, train and coach engineers on cyber security activities. Regular meetings at customer sites within the UK. Experience Experience in Automotive and/or Industrial Controls system cyber security. For those with a Rail and/or Automotive background and a good knowledge of electrical architectures, including the software integration paradigms, communication More ❯