19 of 19 Permanent Customer Engagement Jobs in the South West

AMR317 Customer Engagement Manager (SaaS Technology) 25,000- 50,000 Hybrid Brief (office 2-3 days) Bristol/Home Not many of these roles about in my opinion, A genuine chance to join a leading SaaS technology provider in a competitive vertical, these guys stand out because they listen and engage with customers and become trusted, mainly because … they always deliver what the customer wants. As part of this ongoing drive for complete customer engagement and satisfaction, they are now looking to recruit a Customer Engagement Manager, someone both keen and driven to get involved in a dynamic sales process where they can become a key member of the commercial team. This will … suit someone that likes to make an impact through effort and skill in a commercial environment. Responsibilities include: All aspects of Customer engagement including 1) Event management, co-ordination and reporting. 2) Managing tenders 3) Webinars 4) updating sales procedures and processes 5) increase Revenue by acquiring new customers 6) Increase revenue up-selling to existing Accounts More ❯

AMR317 Customer Engagement Manager (SaaS Technology) £25,000- £50,000 Hybrid Brief (office 2-3 days) Bristol/Home Not many of these roles about in my opinion, A genuine chance to join a leading SaaS technology provider in a competitive vertical, these guys stand out because they listen and engage with customers and become trusted, mainly because … they always deliver what the customer wants. As part of this ongoing drive for complete customer engagement and satisfaction, they are now looking to recruit a Customer Engagement Manager, someone both keen and driven to get involved in a dynamic sales process where they can become a key member of the commercial team. This will … suit someone that likes to make an impact through effort and skill in a commercial environment. Responsibilities include: All aspects of Customer engagement including 1) Event management, co-ordination and reporting. 2) Managing tenders 3) Webinars 4) updating sales procedures and processes 5) increase Revenue by acquiring new customers 6) Increase revenue up-selling to existing Accounts More ❯

and challenging opportunity to join the global Sales organization of Curtiss-Wright Defense Solutions! Location: Remote - Ideal Geo Location - within the UK- Remote, with expectation of 40% travel to customer sites and CW sites. Supports Annual Sales Plan through pre-sales and/or post-sales technical consulting activities (Requires extensive knowledge of company's complex products). Responsible … Team of Field Application Engineers to include: Regular check-ins on workload and role enablement (Process, Tools & Training) Support and mentoring for complex technical sales tasks to assure successful customer integration and implementation of established company products. Support for Pre-Sales Strategic Customer Engagement: Customer Meeting Support promoting Curtiss-Wright capability and aligning Curtiss-Wright solutions … to customer needs Customer Technology Day Support promoting Curtiss-Wright capability and aligning Curtiss-Wright solutions to customer needs Triage and qualify customer enquiries/requests to prioritise and classify new business Consultative Bid Support for Customer Requests Customer Architecture Requirements Discussions & Definitions Capture and analyse customer requirements and consult with internal stake More ❯

Head of Customer Experience required on a hybrid basis in central Bristol (a day a week in London needed) Your new company Ready to lead the charge in transforming customer experience at one of the UK's most exciting fintech scale-ups? This business are looking for a visionary Head of Customer Experience to take our service … to the next level and make their customer journey a true market differentiator (this role is hybrid between Bristol and London) Your new role As the Head of Customer Experience, you will be instrumental in ensuring this business's customer experience is best-in-class and a key differentiator for their product. You'll drive strategic improvements … in customer service and service delivery across the business, working collaboratively with both internal and external stakeholders. Strategic Leadership & Function Build-Out: Define and execute the overarching customer experience strategy for the company, aligning it with company-wide objectives and market demands. Build out and lead their dedicated customer experience teams: the Knowledge Team, Quality Assurance and More ❯

Your new company Ready to lead the charge in transforming customer experience at one of the UK's most exciting fintech scale-ups? This business are looking for a visionary Head of Customer Experience to take our service to the next level and make their customer journey a true market differentiator (this role is hybrid between Bristol … and London) Your new role As the Head of Customer Experience, you will be instrumental in ensuring this business's customer experience is best-in-class and a key differentiator for their product. You'll drive strategic improvements in customer service and service delivery across the business, working collaboratively with both internal and external stakeholders. Strategic Leadership … Function Build-Out: ? Define and execute the overarching customer experience strategy for the company, aligning it with company-wide objectives and market demands. ? Build out and lead their dedicated customer experience teams: the Knowledge Team, Quality Assurance and Performance Team, and Implementation and Delivery, fostering a high-performance culture across all functions. ? Own and optimise our Customer More ❯

Location: Gloucester (Full-time on-site) Salary: Competitive DOE + 6% Bonus, 25 Days Holiday, Clearance Bonus Security Clearance: Active Enhanced DV Clearance Required Key Skills: Team Leadership, Customer Engagement, Data Science, DevOps, Cloud, Data Platforms Who We Are? We are a leading technology company specialising in mission-centric solutions, designing and delivering cutting-edge software at scale … for both customer infrastructure and public cloud environments. With a strong heritage of innovation and expertise in Data Science, Machine Learning, Agile Software Development, Security Assurance, and Cryptographic Technologies, we help organisations overcome complex data challenges and drive digital transformation. What Will You Be Doing? As a Data Science Lead, you will be at the forefront of technically leading … diverse teams across machine learning, cloud, data engineering, DevOps, and software engineering. You will: Lead customer engagements and manage stakeholder relationships Contribute to and prepare technical bids and proposals Collaborate with Delivery Management to drive successful project execution Apply practical data science skills through hands-on development Work on complex, technically challenging projects at the cutting edge of the More ❯

aligned with the Minervavision ensuring maximisation of RMS to transform how all organisations work together, share information and realise thebenefits.To represent the organisation at specialist system owner meetings, with engagement to evolveand develop the relationship around product development.To coordinate developments, making sure it remains updated and fully supportive of the operatingmode, including holistic management across associated systems, to ensure … evidence-based practice.Requirements Desirable to have working knowledge of RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Excellent communication, problem-solving Stakeholder/Customer Engagement and customer service Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection awareness Cybersecurity awareness Project Management awareness (Agile, Prince2 or similar). More ❯

with customers, suppliers and partners. May superviseothers or make decisions which impact the work assigned to individuals or phases of projects. Understands andcollaborates on the analysis of user/customer needs and represents this in their work.Performs a range of work, sometimes complex and non-routine, in a variety of environments. Applies methodical approachto issue definition and resolution.Demonstrates effective … practice and knowledge required for own work.Requirements Desirable to have working knowledge of RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Stakeholder/Customer Engagement and customer service. Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection and MoPI (Management of Police Information) awareness. Cybersecurity awareness. Some knowledge More ❯

Location: Bristol (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus About Us We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. … Our clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence . As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role … DAX or Python) Collaborate with data engineers to ensure clean, reliable, and well-modelled data pipelines Translate CRM and behavioural data into actionable insights to support marketing, sales, and customer success Build KPIs, performance trackers, segmentation models, and churn/retention reporting Work on AI-integrated BI projects (e.g. predictive churn, lead scoring, customer clustering) Create documentation, user More ❯

polite telesales/Business Development Executive to join their team. What's in it for you? This full-time, permanent role offers a fantastic opportunity for someone passionate about customer service and building relationships. The Telesales/Business Development Executive will be primarily customer service-focused, ensuring exceptional service while supporting sales efforts through relationship-building and lead … generation. They have a fantastic product that they deliver to an extremely high quality standard and they pride themselves on their customer service and expertise in the field. Our client takes great pride in their employees and encourages the team to grow and progress into their desired role within the field. Competitive Salary Bonus opportunities Parking Training & development opportunities … Package 32,000 can be flexible for the right candidate What's involved? Provide outstanding customer service while identifying new business opportunities. Maintain accurate records and input data into the CRM system. Build and sustain positive relationships with prospective and existing clients. Meet achievable weekly and monthly targets focused on customer engagement and satisfaction. Develop a thorough More ❯

Systems Engineer whos passionate about delivering real-world solutions to customers. If youve supported technical projects, worked with infrastructure or cloud systems, and are eager to grow into a customer-facing delivery rolethis could be the perfect opportunity. Were committed to supporting your growth. In return, youll benefit from a clear development path that includes opportunities to gain industry … recognized certifications (such as Cisco or AWS) and hands-on experience in project delivery techniqueshelping you build the skills needed to thrive in customer-facing engineering roles. Responsibilities: Support the delivery of technical solutions to customers, ensuring alignment with requirements and project goals. Assist in gathering, documenting, and managing technical requirements throughout the project lifecycle. Contribute to the design … configuration, and integration of IP-based infrastructure and cloud systems. Participate in system testing, validation, and customer acceptance activities. Collaborate with internal teams (Engineering, DevOps, Support, PMO) to ensure smooth project execution. Help prepare technical documentation and customer-facing materials. Attend customer meetings and site visits, with occasional travel and overnight stays. Qualifications & Experience: Some experience working More ❯

deliver within challenging timeframes. What will be your responsibilities: Market Strategy Leadership: Define and execute the market entry strategy for TEKEVER platforms in designated regions, focusing on market analysis, customer engagement, and sales strategy. Customer Relationship Development: Build strong, trusted relationships with key defence stakeholders to identify and develop opportunities. Sales Pipeline Management: Oversee and manage the … wider TEKEVER teams to ensure alignment in delivering market strategies and capabilities. Tender Management: Lead the development and submission of tender responses in the region, ensuring successful outcomes. Industry Engagement: Attend relevant conferences, exhibitions, and events to support business development and identify new opportunities for collaboration. Profile and requirements: An undergraduate degree in a STEM subject Proven experience in More ❯

entering a pivotal next phase of their journey. As they move into "scale mode", they need a strategic, hands-on Senior Marketing Manager to guide their brand, messaging, and customer engagement through this exciting transition. The Opportunity You’ll lead the charge in refining and evolving the brand, value proposition, and customer messaging – ensuring it aligns with … Equip the commercial team with the tools, content and insights they need to close deals. Account-Based Marketing (ABM) – Deliver targeted campaigns that speak directly to high-value prospects. Customer Messaging – Shape clear, differentiated messaging across all touchpoints. Marketing Strategy – Provide senior-level input across the full marketing mix to help guide the department’s direction. What We’re More ❯

entering a pivotal next phase of their journey. As they move into "scale mode", they need a strategic, hands-on Senior Marketing Manager to guide their brand, messaging, and customer engagement through this exciting transition. The Opportunity You ll lead the charge in refining and evolving the brand, value proposition, and customer messaging ensuring it aligns with … Equip the commercial team with the tools, content and insights they need to close deals. Account-Based Marketing (ABM) Deliver targeted campaigns that speak directly to high-value prospects. Customer Messaging Shape clear, differentiated messaging across all touchpoints. Marketing Strategy Provide senior-level input across the full marketing mix to help guide the department s direction. What We re More ❯

undergoing a major CRM transformation programme and looking to bring in a Salesforce Marketing Cloud Developer on a permanent basis. This role will play a key part in shaping customer engagement journeys across digital channels and supporting the broader Salesforce ecosystem rollout. This is a hybrid role based in London and ideally suited to someone who is confident More ❯

software is reliable, safe, secure and fulfils the full brief Manage, prioritise and deliver multiple projects to agreed parameters and timeline Work closely with stakeholders internally, externally and through customer engagement and 3rd party suppliers Experience & Knowledge Previous project management experience of delivering software to complex systems throughout the SDLC Technically managed teams of software developers Timeline, cost More ❯

offered on a hybrid basis, with three days per week on site. The Company Route 101 is a dynamic and fast-growing technology solutions provider, specialising in delivering innovative customer engagement platforms to organisations across various sectors. Headquartered in Hambrook Bristol, Route 101 has built a strong reputation for combining cutting-edge technology with a consultative approach to … help clients transform their customer experience. The team works out of a beautifully converted country house with on-site parking, offering a unique and inspiring workplace. With a sparky, collaborative, and hands-on culture, Route 101 is ideal for someone who enjoys working in a fast-paced environment and wants to make a real impact as part of a … hours. Role Responsibilities As an Accounts Assistant, you will: Maintain and process the purchase ledger, including supplier invoice entry, approvals, and payment runs Manage the sales ledger, including raising customer invoices and allocating receipts Working on call files from suppliers Reconciliation of supplier statements Perform bank reconciliations and support daily cashflow monitoring Making weekly Bacs payments Help with general More ❯

offered on a hybrid basis, with three days per week on site. The Company Route 101 is a dynamic and fast-growing technology solutions provider, specialising in delivering innovative customer engagement platforms to organisations across various sectors. Headquartered in Hambrook Bristol, Route 101 has built a strong reputation for combining cutting-edge technology with a consultative approach to … help clients transform their customer experience. The team works out of a beautifully converted country house with on-site parking, offering a unique and inspiring workplace. With a sparky, collaborative, and hands-on culture, Route 101 is ideal for someone who enjoys working in a fast-paced environment and wants to make a real impact as part of a … hours. Role Responsibilities As an Accounts Assistant, you will: Maintain and process the purchase ledger, including supplier invoice entry, approvals, and payment runs Manage the sales ledger, including raising customer invoices and allocating receipts Working on call files from suppliers Reconciliation of supplier statements Perform bank reconciliations and support daily cashflow monitoring Making weekly Bacs payments Help with general More ❯

Cyber Security role that isn't all IT? We have an opportunity for a Cyber Security Engineering Specialist, which could be for you! To cope with exciting levels of customer demand, we are looking for an Automotive Cybersecurity Engineering Specialist to join our Automotive Cybersecurity team. As a subject matter expert, you will lead our teams into customer … compromised. Our lives vary in type and location, so if you do not want to be stuck in the same office every day, you can attend regular off-site customer meetings and workshops. Responsibilities Risk Assessments (High level and detailed) Security concept development Security health checks/informal audits Process improvement (Expleo and client) Support the development of best … practice working procedures for Cyber security activities. Support, train and coach engineers on cyber security activities. Regular meetings at customer sites within the UK. Experience Experience in Automotive and/or Industrial Controls system cyber security. For those with a Rail and/or Automotive background and a good knowledge of electrical architectures, including the software integration paradigms, communication More ❯