20 of 20 Permanent Customer Engagement Jobs in the South West

Customer Engagement Manager | Remote/Hybrid | £65,000 DOE If you're a relationship-driven professional who genuinely loves helping customers succeed, this is a role where your impact will be visible and valued. You'll join a growing technology business, working with a portfolio of customers … sophisticated software platform. This isn't account management with a sales target — it's purposeful, people-first work with genuine variety across every customer relationship. As a Customer Engagement Manager, you will benefit from: Hybrid/Remote working (requirement to go into office at least ...

more than 80 employees and having doubled in size over the last three years, they're continuing to invest in both their products and customer experience. As part of that growth, they're now looking to introduce a brand new Customer Marketing Manager position, offering the opportunity … shape customer engagement from the ground up whilst reporting directly into the Chief Marketing Officer. The Role Reporting directly to the Chief Marketing Officer, you'll take ownership of customer marketing across the full customer lifecycle, helping customers get the very best from the company ...

Customer Data Lead £70,000 - £90,000 + Bonus & Benefits Hybrid Working - 50/50 in the office, South-West Permanent We're partnering exclusively with a household name in the South West to recruit a Customer Data Lead to help shape how data is used to support … customer engagement and internal decision-making. This role sits across data, digital and marketing, with responsibility for leading a team and working closely with a range of stakeholders to deliver data-led solutions. The Role Develop approaches for using customer data to support engagement activity Contribute ...

Customer Base Manager Location: Bath, BA2 Salary: £50,000 Hours: Full Time, Permanent Help us grow and retain a truly better broadband experience. At Truespeed, we're building the future of broadband across the South West with our rapidly growing full-fibre network. We're already connecting over … homes, and we're continuing to expand bringing faster, more reliable broadband to communities across the region. We're proud of the customer experience we deliver, but as competition increases, our focus is on keeping customers engaged, loyal and maximising the value they get from their Truespeed experience. ...

plus 15% clearance bonus Must be willing to be full-time on-site in Cheltenham Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance for a prestigious … you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning ...

technology-driven organisation is looking for a Product Manager to help shape the future of its communications and customer engagement platforms. Hybrid working - 2/3 days per week in the office in Poole, Dorset This is an opportunity to take ownership of a high-impact product area … spanning Zoom, collaboration tools and omni-channel customer communications - helping deliver smarter, more connected experiences for both employees and customers. Working within a collaborative and fast-moving digital team, you'll play a key role in driving product improvements, platform innovation and user experience across a modern communications ecosystem. ...

site) Salary: Competitive DOE + 6% Bonus, 25 Days Holiday, Clearance Bonus Security Clearance: Active Enhanced DV Clearance Required Key Skills: Team Leadership, Customer Engagement, Data Science, DevOps, Cloud, Data Platforms Who We Are? We are a leading technology company specialising in mission-centric solutions, designing and delivering … cutting-edge software at scale for both customer infrastructure and public cloud environments. With a strong heritage of innovation and expertise in Data Science, Machine Learning, Agile Software Development, Security Assurance, and Cryptographic Technologies, we help organisations overcome complex data challenges and drive digital transformation. What Will ...

MSSP) is seeking an experienced Cyber Security Project Manager to join its growing delivery function. This role will take ownership of a portfolio of customer-facing cyber security and managed service projects, ensuring successful delivery while maintaining strong stakeholder engagement across customers, technical teams, and business leadership. … successful candidate will be responsible for managing multiple concurrent projects within a mature operational environment, working closely with Security Operations, Engineering, and Customer Success teams. This is an excellent opportunity for a project manager with experience in cyber security, managed services, networking, telecommunications, or IT services environments. Key Responsibilities ...

Senior Support Engineer ready to take the next step in your career? We're looking for a Technical Support Team Lead to lead a customer-focused support function within a growing managed services provider. This role combines people leadership, customer engagement and service improvement. You'll work … closely with customers, technical teams and senior stakeholders to ensure high levels of service delivery, customer satisfaction and operational performance. What You'll Be Doing Leading, coaching and developing a technical support team Managing customer escalations and service-related challenges Driving service improvements and operational efficiency Conducting customer ...

join a growing and high-profile technology environment supporting critical services and stakeholders across multiple locations. This is an excellent opportunity for a customer-focused professional who excels at building strong relationships, driving service excellence, and ensuring customers are engaged throughout the delivery journey. The successful candidate will … teams to ensure effective service delivery. Manage risks, issues, and dependencies impacting service outcomes. Support transition activities for new and changing services. Travel to customer and operational sites as required. Skills & Experience Proven experience in a Service Delivery Manager or similar customer-facing service management role. Strong stakeholder ...

development to shape bid strategies and ensure alignment with delivery capabilities. Develop bid timelines, resource plans, and risk registers to support successful submissions. Stakeholder & Customer Engagement: Build and maintain strong relationships with internal and external stakeholders. Act as the primary point of contact for customers, ensuring expectations … environment that encourages open communication and problem-solving. Governance & Reporting: Maintain project documentation, and financial progress reports. Ensure compliance with internal governance frameworks and customer requirements. Qualifications: APM PMQ, PRINCE2, or equivalent certification preferred. AGILE and/or SCRUM experience is advantageous but not essential. Demonstrated experience managing complex ...

partnering exclusively with a household name in the South West to recruit a Senior Marketing Data Analyst to support the delivery of data-led customer engagement. This is a role focused on using data and marketing technology to build scalable solutions that enable targeting, personalisation and optimisation across customer journeys. The Role: Develop and implement scalable approaches to audience selection and customer communication in the business Turn business needs into practical, workable technical solutions within marketing systems Collaborate with stakeholders to define priorities and shape effective delivery plans Play a role in evolving how the organisation structures ...

Sector to develop and expand relationships across UK government and public sector organisations. This is a strategic, quota-carrying sales role focused on direct customer engagement, account development, and new business generation within a defined territory. The Role As the UK Account Manager Public Sector , you will … existing and target accounts. Sell solutions focused on network visibility, cybersecurity, service assurance, observability, and performance management. Manage complex enterprise sales cycles from initial engagement through to contract award and closure. Maintain a healthy pipeline and deliver consistent forecasting accuracy. Work collaboratively with Sales Engineers and technical specialists ...

solve problems that nobody else can.Our mission is to elevate brand awareness and drive revenue growth through innovative marketing strategies that captivate audiences, foster customer loyalty and amplify the influence of our brand in the marketplace. 2) The role:We’re looking for a strategic and hands‐on Vice … channels. You’ll work closely with the executive team to translate business goals into high‐impact marketing initiatives that strengthen market position, accelerate customer acquisition, and deepen customer engagement.This is a highly visible leadership role for someone who thrives in a fast‐paced environment, combines creativity with commercial ...

meaningful outcomes for customers and society.You’ll work closely with colleagues across business, technology, security and operations, as well as external partners, to turn customer needs into practical, secure and scalable solutions. You will also be a trusted technical leader—bringing clarity, confidence and direction so teams deliver … their best, especially in complex and fast-changing environments.What you’ll be doingSupport Sales teams with customer engagements.Support Bid teams in responding to private/public sector bids and proposals.Create solutions meeting the customer needs in addressing business and technical challenges and deliver clear outcomes.Taking overall solution architecture ...

managed service solutions. With continued growth, they are seeking a Principal Solutions Engineer to act as the senior technical authority across the business, supporting customer engagements, service development and the delivery of commercially successful solutions. In this role, you will lead end-to-end solution design activities, working closely … emerging technologies and supporting the growth of new service capabilities. This position offers significant technical ownership, strategic influence and the opportunity to shape both customer solutions and the future direction of the business. The Role: * Lead end-to-end solution design across telecoms, networking and managed service offerings ...

support both their sales and delivery functions, helping customers maximise the value of Microsoft technologies. What will you be doing? This is a customer-facing role where you'll be responsible for leading discovery workshops, shaping technical solutions, supporting pre-sales engagements and overseeing the successful delivery of Microsoft … Modern Workplace projects. Key responsibilities include: Leading technical discovery workshops and stakeholder engagement sessions. * Demonstrating the capabilities of Microsoft 365, SharePoint, Power Platform, Purview and Copilot solutions. * Gathering business and technical requirements and translating them into solution designs. * Producing Scope of Works, technical documentation, proposals and tender responses. * Acting ...

research outcomes. Produce clear technical documentation, reports, and recommendations for customers and internal teams. Lead small research teams, managing project delivery, progress reporting, and customer engagement. Contribute to the strategic planning and operational management of the Cyber Research Group. Support business development activities through proposal writing, technical input … customer presentations. Essential Skills & Experience Strong software development skills in C, C++ and/or Python . Excellent knowledge of Linux-based operating systems , including command-line tooling and system configuration. Solid understanding of networking fundamentals and protocols including TCP/IP, UDP, DNS, HTTP, and ICMP . Strong ...

engagement. This is a high-visibility role with board-level backing, offering the opportunity to shape how communication technology supports both internal operations and customer engagement. The Role As the UCaaS Product Lead, you will own the roadmap and delivery of unified communications platforms, ensuring they evolve in line … improvements across the communications stack Working closely with Engineering, Infrastructure, IT and Operations to deliver change Embedding omni-channel communications into business processes and customer journeys Defining requirements, user stories, delivery plans and success metrics Managing relationships with suppliers, vendors and internal stakeholders Supporting platform migrations and service transitions ...

model-based design, simulation capability, and system performance. Youll work across the full lifecyclefrom concept development and requirements definition through to integration, validation, and customer delivery. You will play a key role in both new product development and strategic growth initiatives, acting as a technical authority internally and with … customers. Key Responsibilities Lead the development and deployment of advanced modelling and simulation tools, supporting system design, customer prototyping, and strategic growth initiatives Own and evolve simulation capability, maintaining, updating, and validating modelling tools to ensure accuracy and scalability Conduct detailed performance analysis using MATLAB/Simulink, driving engineering ...