1 to 25 of 30 Permanent Customer Experience Jobs in the South West

Location: Bradley Stoke Salary: £25,000 - £30,000 We are looking for a Customer Experience Agent to join our Customer Experience team based at our Bradley Stoke Office, you will be the first point of contact for our customers, proving technical support as well as dealing … attitude To deliver for our customers and ensure every engagement with us is managed promptly in a positive manner where the customer feels valued. An ability to multi-task and prioritise with the ability to stay calm under pressure and think creatively. The ability to adapt and negotiate/ ...

Customer Success Manager A Customer Success Manager plays a key role within a Software & Cloud division, helping customers maximise the value of their cloud and software investments. The role focuses on building strong relationships, understanding customer strategy, and guiding effective adoption of cloud technologies. Acting … trusted advisor, the CSM supports digital transformation initiatives, drives measurable business outcomes, and maintains long-term customer satisfaction through proactive engagement and strong product knowledge. Key Responsibilities Build and maintain long-term relationships with key stakeholders, including both technical and business decision-makers Understand customer strategic objectives ...

data-driven CRM strategy for a variety of well-known consumer brands. You'll join a collaborative, fast-moving environment where insight, creativity, and customer experience come together to drive real commercial impact. The Company They are a specialist customer and data-focused agency with a long … built around delivering thoughtful, insight-led work for a diverse client base. The Role As Senior Data Strategist, you will help clients understand their customer data and turn insights into effective CRM strategies. Your work will span multiple sectors and customer programmes. You will: Develop data ...

motivation in their career. You are keen to make a real word difference in networking. You want to achieve the best image quality and customer experience, whilst minimising bandwidth, power and chip area. You are excited by the challenges these goals create. You are intelligent, curious, and want … into very difficult concepts. xehkeey You are comfortable making technical decisions that have a significant impact on product families, go to market strategies and customer satisfaction and providing consultative direction with senior management to influence future business and technical direction. ABOUT THE ROLE: Define and Develop block and system ...

motivation in their career. You are keen to make a real word difference in networking. You want to achieve the best image quality and customer experience, whilst minimising bandwidth, power and chip area. You are excited by the challenges these goals create. You are intelligent, curious, and want … into very difficult concepts. xehkeey You are comfortable making technical decisions that have a significant impact on product families, go to market strategies and customer satisfaction and providing consultative direction with senior management to influence future business and technical direction. ABOUT THE ROLE: Define and Develop block and system ...

motivation in their career. You are keen to make a real word difference in networking. You want to achieve the best image quality and customer experience, whilst minimising bandwidth, power and chip area. You are excited by the challenges these goals create. You are intelligent, curious, and want … into very difficult concepts. xehkeey You are comfortable making technical decisions that have a significant impact on product families, go to market strategies and customer satisfaction and providing consultative direction with senior management to influence future business and technical direction. ABOUT THE ROLE: Define and Develop block and system ...

lifestyle, the outdoors, or thrill-seeking – or if you're simply looking for a company that values you– apply today. SUMMARY As the Technical CX Support Specialist for Gozney, you will report to our Senior Technical Customer Experience Manager and be the crucial bridge between our customers … Contribute to the ongoing improvement of processes and efficiencies, actively collecting customer feedback. Report emerging consumer trends and demand to the Director of CX and Senior Technical Support Manager. Undertake any other ad hoc duties as required by the business. WHAT WE ARE LOOKING FOR Proven experience ...

Customer Support Specialist Location: Bournemouth Hybrid Salary: £26,500 per annum + 10% bonus Hours: Monday to Friday, 08:30am - 17:30pm We are looking for a proactive and customer-focused Customer Support Specialist to join a dynamic support team. This is a fantastic opportunity for someone … enjoys delivering excellent customer service while working closely with both sales and technical teams to ensure a seamless customer experience. The Role As a Customer Support Specialist, you will be the first point of contact for customers, providing both technical and non-technical support across a range ...

operational and finance teams to deliver reporting, analyse performance, and support the systems that help the business run efficiently. Your insights will help improve customer experience, strengthen financial performance, and contribute to strategic planning. You’ll move between dashboards, KPI tracking, forecasting support, financial modelling, identifying trends … teams to use data confidently. Key Responsibilities Data Analysis & Reporting Designing and maintaining executive dashboards and operational reports Tracking KPIs relating to revenue, utilisation, customer trends, and business performance Providing ad-hoc analysis to support both strategic and operational decisions Financial Insight & Performance Analysis Supporting the Finance team with ...

journeys for this financial services giant. Youll join an existing team who are growing, handling the technical build and execution of new customer journeys and CRM workflows being built in Salesforce Marketing Cloud. With this role, you'll be leaning into the technical side, handling the build and creation … journeys, with a decent emphasis on implementing dynamic content within complex customer communications across both promotional and operational comms. Because this sits within financial services, theres naturally a heavy emphasis on regulations within the dynamic content being served. Think things like policy pricing, exclusions, underwriting terms which need ...

journeys for this financial services giant. Youll join an existing team who are growing, handling the technical build and execution of new customer journeys and CRM workflows being built in Salesforce Marketing Cloud. With this role, you'll be leaning into the technical side, handling the build and creation … journeys, with a decent emphasis on implementing dynamic content within complex customer communications across both promotional and operational comms. Because this sits within financial services, theres naturally a heavy emphasis on regulations within the dynamic content being served. Think things like policy pricing, exclusions, underwriting terms which need ...

Line Customer Support (Training Focus) Bristol (Hybrid - minimum 3 days in the office) Up to £27,000 + paid on-call allowance The Company This role sits within a well-established UK software business that has been developing and supporting specialist software products for over 20 years. The company … range of organisations across the public and regulated sectors, providing configurable software solutions.They are a growing, close-knit team with a strong focus on customer experience, collaboration and continuous improvement. The environment is structured but supportive, with clear processes, strong documentation standards and real investment in developing people. ...

insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. Stakeholder Leadership … models, or outreach activities). Provide options and recommendations while enabling the business to understand and own its risk decisions. What skills, knowledge and experience will you need? Experience providing analysis, risk assessment, or decision support within complex, multi-team environments ideally in large organisations with distributed accountabilities ...

Contract: Permanent Role Overview – E-Commerce Account Manager Are you an e-commerce-driven sales professional who thrives in a fast-paced, customer-focused environment? Our client, a respected engineering organisation in Cirencester, is seeking an E-Commerce Account Manager to take ownership of their digital sales channels, marketplace … accounts, and customer portal. This is an exciting opportunity for someone who enjoys blending operational e-commerce management with commercial strategy—driving online revenue, enhancing customer experience, and supporting the wider sales and marketing function. Key Responsibilities – E-Commerce Account Manager Manage and optimise all e-commerce ...

responsibility for the outsourced services division, ensuring operational excellence, strong client relationships and commercial performance. You will lead across multiple areas including service delivery, customer implementation, contact centre operations and continuous improvement. Key Responsibilities Commercial & Sales Develop and maintain a compelling outsourced services proposition (including SLAs, pricing and benefits … Support bid activity and identify opportunities for growth and cross-sell Oversee billing, invoicing and commercial performance, ensuring profitability Maintain accurate customer records to support renewals and service reviews Implementation & Service Delivery Engage with clients during onboarding to ensure a smooth implementation Work closely with internal teams to deliver ...

responsibility for the outsourced services division, ensuring operational excellence, strong client relationships and commercial performance. You will lead across multiple areas including service delivery, customer implementation, contact centre operations and continuous improvement. Key Responsibilities Commercial & Sales Develop and maintain a compelling outsourced services proposition (including SLAs, pricing and benefits … Support bid activity and identify opportunities for growth and cross-sell Oversee billing, invoicing and commercial performance, ensuring profitability Maintain accurate customer records to support renewals and service reviews Implementation & Service Delivery Engage with clients during onboarding to ensure a smooth implementation Work closely with internal teams to deliver ...

marina management software platform used by marinas, harbours, and waterfront organisations across the UK and internationally. Our technology helps marine businesses run smarter, improve customer experience, and drive commercial performance. Were looking for a commercially minded Business Development Manager with marine industry knowledge to help grow our customer … Deliver engaging product demos (online and in person) Manage and forecast your pipeline using CRM tools Use your understanding of marine operations (berthing, boatyards, customer services, billing) to sell consultatively Prepare proposals and lead commercial negotiations Represent Harbour Assist at industry events and customer visits What Were Looking ...

performance metrics Collaborate with key stakeholders to ensure all requirements are met Maintain a thorough understanding of: Products and services Key features and capabilities Customer needs and preferences Monitor service levels and performance, ensuring alignment with agreed Service Level Agreements (SLAs) Identify service issues and work cross-functionally … potential risks Conduct testing of products and services prior to release Support the development and implementation of service improvement plans Teams to Collaborate With Customer Experience & Managed Services – Ensure consistent delivery of high-quality service, proactively monitor customer needs, and incorporate feedback into future portfolio development ...

supportive atmosphere where ideas flow freely. Their team seamlessly integrates with product owners to prepare sprint work, collaborates with account managers for optimal customer experience, and partners with operations to ensure stable and high-performing applications. What They're Looking For: While their current stack includes PHP, Slim … Framework, JavaScript, React, and MySQL, they're primarily interested in candidates with commercial experience in modern programming languages and a strong grasp of software development principles. Demonstrable experience with MVC frameworks and/or modern JavaScript frameworks is essential. Beyond specific technologies, they highly value (and encourage learning ...

Salary £50k to £80k DPE Must live within 30 miles of Bristol City Centre We’re Mezze, the market-leading SaaS B2B ordering and customer experience platform for the food manufacturing industry trusted by national brands. We’re looking for an enthusiastic, team-player to join the development … where necessary Working with designers on UI/UX Testing and deploying releases Developing your own skills and knowledge to meet project needs Useful experience Node.js React/React Native MySQL/PostgreSQL Typescript Serverless/Lambda Version control - Git AWS cloud/CDK Jest HTML/CSS/ ...

corporate requirements. Your ability to resolve complex issues, analyse performance data, and identify opportunities for improvement will support evidence-based decisions that enhance customer experience and deliver better outcomes. We are looking for someone with strong experience in large-scale payroll environments and deep knowledge of Oracle … understanding of HR and payroll processes, pensions, HMRC regulations, and Local Government terms is essential, along with a degree-level qualification or equivalent expertise. Experience with systems such as Oracle, will be highly valued. This is your opportunity to join a team where your technical skills and payroll expertise ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

marina management software platform used by marinas, harbours, and waterfront organisations across the UK and internationally. Our technology helps marine businesses run smarter, improve customer experience, and drive commercial performance click apply for full job details ...

global insurers. This is a high profile, disruptive technology within a massive, fast growing industry. Our technology stack is the following (similar languages/experience will also be considered): .Net Core/.Net Framework C# & VB JavaScript/jQuery MySQL AWS (EC2, RDS, S3, VPC etc.) Azure DevOps (knowledge … beneficial) In addition, we are an SME with development culture to reflect this, we're interested in the soft skills to compliment your development experience: Object Oriented Programming, SOLID, REST API Source Control Debugging Clean code Problem solving Communication Qualifications Proficiency in Full-Stack Development, with a focus ...

work, it's who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. We're looking for an ICT Support Engineer to join us on that journey. This role is about more than … just day-to-day responsibilities, it's about delivering reliable ICT services that empower store operations and enhance the customer experience. We've officially made the move to our new office in the heart of Swindon and couldn't be more excited. Our brand-new sustainable office ...