1 to 25 of 57 Permanent Customer Experience Jobs in the South West

Are you passionate about delivering excellent service and ready to join a growing, ambitious full-fibre broadband company? We’re looking for an enthusiastic, proactive, and detail-focused Customer Care Representative to join our team in the heart of Bath. Customer Care RepresentativeBath, BA2 – Hybrid working Full time, permanent (40 hours per week) £25,000 - £28,000 per … about providing a service that transforms how people work, live, and connect – putting our customers at the heart of everything we do. With strong values of trust, collaboration, and customer focus, Truespeed is committed to creating positive experiences while supporting local communities and driving digital growth in the region. The Role We’re looking for a Customer Care … Representative to join our dedicated team in Bath. This is a fantastic opportunity for someone with a passion for delivering excellent customer service and a drive to go the extra mile. You’ll be the first point of contact for our customers, handling queries, resolving complaints, and ensuring each interaction is a positive one. Key Responsibilities: Handle customer More ❯

Are you passionate about delivering excellent service and ready to join a growing, ambitious full-fibre broadband company? We're looking for an enthusiastic, proactive, and detail-focused Customer Care Representative to join our team in the heart of Bath. Customer Care Representative Bath, BA2 – Hybrid working Full time, permanent (40 hours per week … about providing a service that transforms how people work, live, and connect – putting our customers at the heart of everything we do. With strong values of trust, collaboration, and customer focus, Truespeed is committed to creating positive experiences while supporting local communities and driving digital growth in the region. The Role We're looking for a Customer Care … Representative to join our dedicated team in Bath. This is a fantastic opportunity for someone with a passion for delivering excellent customer service and a drive to go the extra mile. You'll be the first point of contact for our customers, handling queries, resolving complaints, and ensuring each interaction is a positive one. Key Responsibilities: Handle customer More ❯

Base, OTE + Car Allowance of £62,000 Gigaclear is seeking a driven and customer-focused Sales professional to deliver the acquisition of high-value business clients. This role is responsible for identifying, exploring developing and converting new acquisition sales opportunities - whilst delivering exceptional customer experience. You ll build strong relationships across multiple platforms, acting as a trusted … advisor throughout the customer journey. You'll leverage your commercial acumen and consultative selling approach to drive revenue growth within key sectors and regions. Working closely with Sales and Operations leadership, you ll shape internal processes, champion the voice of the customer, and ensure our service aligns with enterprise-level expectations. This role carries defined acquisition targets and … through effective lead management processes. Responsible for building and maintaining a robust sales pipeline by identifying opportunities, tracking progress through sales stages, and ensuring alignment with revenue targets. Handling customer communications including leads and potential customers professionally and efficiently through a mixture of channels, including but not limited to in person, phone, email, and social media. Providing a premium More ❯

Description Motability Operations are currently recruiting for Application Experience Advisors' to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email and live chat. … two role play exercises over the telephone and a face to face interview with one of the Managers. Qualifications To be successful in the role, you should possess a customer-focused attitude where you naturally put the customer experience at the centre of your thought processes. You look to meet their needs and solve their problems. Be … a natural listener and good communicator, the kind of person who can empathise with a customer, understand what they want and work out what to do next whilst always looking to improve the customers experience. As you will be communicating with a range of customers, dealers and internal stakeholders, it is important that you have strong communication skills both More ❯

project estimates, platform selection and technical designs. You will ensure compliance with all architecture directions and frameworks including technical, security, and regulatory standards and take a prominent role in customer and stakeholder meetings, and technical discussions. You will have a leading role in developing a solution for a project, through initial high-level technical design, into the detailed design … phase, through the development lifecycle and into sustainment of the solution. What does Leidos need from me? Previous experience as a Solution Architect on large customer projects, government customer experience preferred. Experience architecting Inventory Management, and complex multi-stakeholder logistics/supply chain management solutions using modern commercial solutionsi.e. Manufacturing Building IT solutions in Manufacturing … Repairs systems/domain, WMS Warehouse Management System, TMS Transport Management System, IBM Sterling OMS Order Management System, ERP, ESB, Procurement, Business Intelligence, Data Warehouse, etc.), within a government customer environment Experience managing Application Architecture and/or Integration architectural development at an enterprise level including knowledge of application integration concepts and technologies e.g. SOA, ESBs, EAI, XML More ❯

Salary: £53,000 - £59,000 DOE Bonus : 20% potential - Up to £70,800 OTE Location: Samsung Experience Store , Stratford Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity … for you! We are looking for a talented General Manager to join our Samsung Experience Store in Stratford Role Summary: As the General Manager, you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance … Maintaining impeccable store standards will be a top priority for you. Your keen eye for detail will ensure that the store always looks its best, providing an inviting shopping experience for customers. Team Leadership: Managing and inspiring colleagues across all departments will be essential to foster a high-performing and motivated team. You'll set clear expectations and provide More ❯

Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.We're expanding the Conversation Experience Team with a Senior Data & AI Scientist to help develop an AI Agent framework that demonstrates the latest AI, automation, and cloud technologies at Lloyds Banking Group. About this … opportunity The Analytics & AI Services Platform employs modern technology while partnering with diverse teams across the Group to solve complex business challenges.Within the Analytics & AI Services Platform, the Conversation Experience Team are focussed on using data science and AI to create outstanding customer experiences, whether for internal engineers or external retail customers, by harnessing data science and AI. … range of stakeholders, and ensure the delivery of high-quality data science products in a collaborative, forward-thinking environment.If you're passionate about shaping the future of AI-driven customer experience and thrive on variety, this is the place for you. Day to day, you will: • Develop agent-based systems that use large language models and other AI More ❯

Product Manager - Digital Customer Journeys £55-60k + Bonus + Private Medical + Great Benefits (Hybrid - offices in Bournemouth or London Are you a product manager with expertise in digital e-commerce and customer experience design? Can you work at a senior level to shape and deliver impactful digital journeys? Working for an ever-growing global … where you can develop, progress, be mentored and mentor others. You will be joining a cross-functional team who lead the way in creating a best-in-class digital customer experience. You will be part of a friendly, professional and successful team. Want to progress to a leadership position? This company are set up to help you grow and … a great benefits package on offer and the opportunity to continue and grow your career further. Ultimately, you will lead the way in improving a key part of the customer journey, used by thousands of people, shaping and delivering features that release real business and customer value. You will manage the roadmap and backlog, facilitate design and ideation More ❯

Product Manager - Digital Customer Journeys £55-60k + Bonus + Private Medical + Great Benefits (Hybrid - offices in Bournemouth or London Are you a product manager with expertise in digital e-commerce and customer experience design? Can you work at a senior level to shape and deliver impactful digital journeys? Working for an ever-growing global … where you can develop, progress, be mentored and mentor others. You will be joining a cross-functional team who lead the way in creating a best-in-class digital customer experience. You will be part of a friendly, professional and successful team. Want to progress to a leadership position? This company are set up to help you grow and … a great benefits package on offer and the opportunity to continue and grow your career further. Ultimately, you will lead the way in improving a key part of the customer journey, used by thousands of people, shaping and delivering features that release real business and customer value. You will manage the roadmap and backlog, facilitate design and ideation More ❯

area. You Role While in this position your duties may include but are not limited to: Spearheading the development of growth strategies with the targeted aim of increasing both customer experience and satisfaction as well as financial improvement for the business Managing CRM input, including keeping up to date records of sales and revenue and effectively handling and … monitoring the invoicing process Taking lead of assigned company accounts, promoting growth and development, striving to hit company targets, whilst ensuring the highest quality customer experience is executed through proactive account management Utilising opportunities to gain market insights and identify new markets and customer needs, ensuring that the company's solutions are promoted and targeted to action … are escalated appropriately Managing and executing account development plans for assigned accounts to maximise profitability via strong relationship building and actionable targets Gaining an understanding of competitor offerings and experience in order to help product development and sales strategies Providing insightful forecasting as required You MUST Have: Please apply ONLY if you meet the following criteria: Strong sales experience More ❯

seeking an experienced Product Owner to become an integral part of our app development team. In this role, you'll lead the evolution and implementation of our mobile app experience, ensuring the delivery of high quality, accessible, and customer centric solutions that delight users and deliver measurable value. You'll work cross-functionally with design, engineering, marketing, and … operations teams to shape our app that empowers users, simplifies journeys, and supports our strategic priorities. Acting as the voice of the customer, you'll translate strategic goals and user needs into a clear, prioritised backlog. You'll ensure the team is focused on delivering solutions that improve customer experience, drive adoption, and support the wider Motability … over the Backlog: Oversee and manage the product backlog using prioritization frameworks such as MoSCoW, RICE, Value/Effort, Weighted Shortest Job First (WSJF) etc. Ensure the backlog reflects customer needs, business value, and strategic goals. Continuously groom the backlog & refine backlog items to adapt to evolving requirements. Manage your product team's Run and Evolve mix and make More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out … with manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed Carry out the installation of equipment sold by More ❯

Customer Service Advisor – Join a Growing Fintech Team! Location: Home-based (UK) Salary: £24,000 - £26,000 dependent on experience Benefits – 25 days + Bank Holidays, laptop, phone, flexible working, work from home, supportive team with a positive culture, exciting growing company Our Client Our client own and run two leading fintech platforms, widely recognised as best-in … of the UK’s top banks, helping retailers offer finance seamlessly to their customers. Everything they do is powered in-house, giving us agility, quality, and an award-winning customer experience (with a 4.8 star Google rating!). The role Our client is looking for an Operations Assistant/Customer Service Advisor to join a growing team … building relationships, and making sure everything runs smoothly behind the scenes. This is a fantastic opportunity for someone who thrives in an environment that focuses on proving first-class customer service, enjoys problem-solving, and wants to grow within an ambitious fintech company. What you’ll do Be the first point of contact for partners and customers via email More ❯

Customer Service Advisor - Join a Growing Fintech Team! Location: Home-based (UK) Salary: £24,000 - £26,000 dependent on experience Benefits - 25 days + Bank Holidays, laptop, phone, flexible working, work from home, supportive team with a positive culture, exciting growing company Our Client Our client own and run two leading fintech platforms, widely recognised as best-in … of the UK's top banks, helping retailers offer finance seamlessly to their customers. Everything they do is powered in-house, giving us agility, quality, and an award-winning customer experience (with a 4.8 star Google rating!). The role Our client is looking for an Operations Assistant/Customer Service Advisor to join a growing team … building relationships, and making sure everything runs smoothly behind the scenes. This is a fantastic opportunity for someone who thrives in an environment that focuses on proving first-class customer service, enjoys problem-solving, and wants to grow within an ambitious fintech company. What you'll do Be the first point of contact for partners and customers via email More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role … you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service requests for the repair of business equipment. Performing fault diagnosis and implementing effective repairs through adjustments, cleaning, or spare parts replacement. … with customers, providing detailed reports on work completed, and ensuring acceptance of equipment condition and performance post-service. Installing equipment sold by the company and ensuring optimal performance to customer satisfaction. Providing training and guidance to customers to maximize equipment efficiency and prevent operational errors. Managing inventory of spare parts and consumables effectively to support service operations. A typical More ❯

we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the world's leading IT solutions enterprises, helping us deliver services and solutions in both challenging and … looking for risks and problems Excellent written and verbal communication skills An ability to adapt quickly and work in an agile fashion Desirable Skills and Technologies : Hands-on production experience on Linux, OpenShift Good knowledge on Linux, Kubernetes and OpenShift Role based access control in relation to OpenShift roles and SCC's Good troubleshooting skills on OpenShift and Kubernetes … Good troubleshooting skills in Docker and Podman Confidence in using GIT/Source Control Good CI/CD pipeline understanding Ansible automation Ability to write technical documentation Experience with ArgoCD, Istio/Service Mesh, Tekton and Helm Charts will be added advantage OpenShift monitoring and writing custom alerting using Prometheus Alertmanager CheckMK to monitor physical infrastructure Experience with More ❯

we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the world's leading IT solutions enterprises, helping us deliver services and solutions in both challenging and … looking for risks and problems Excellent written and verbal communication skills An ability to adapt quickly and work in an agile fashion Desirable Skills and Technologies : Hands-on production experience on Linux, OpenShift Good knowledge on Linux, Kubernetes and OpenShift Role based access control in relation to OpenShift roles and SCC's Good troubleshooting skills on OpenShift and Kubernetes … Good troubleshooting skills in Docker and Podman Confidence in using GIT/Source Control Good CI/CD pipeline understanding Ansible automation Ability to write technical documentation Experience with ArgoCD, Istio/Service Mesh, Tekton and Helm Charts will be added advantage OpenShift monitoring and writing custom alerting using Prometheus Alertmanager CheckMK to monitor physical infrastructure Experience with More ❯

evaluate, and book their mountain holidays. You'll own the experimentation programme end-to-end - identifying opportunities, prioritising ideas, running tests, and ensuring learnings translate into real commercial and customer impact. That means not just looking at data, but also understanding our customers deeply: how they shop, what frustrates them, what delights them, and how we compare to competitors. … in online travel. What you'll be doing Lead experimentation: Own and deliver a CRO roadmap that steadily improves our booking funnel through regular, well-structured tests. Understand the customer: Talk to customers, observe sessions, and gather insights from sales and support teams to understand pain points and motivations. Research competitors & trends: Stay close to how customers shop with … and Supply to move tests from idea to release quickly, and keep everyone aligned on goals and results. Communicate clearly: Share results and learnings in a way that connects customer experience with commercial outcomes, helping everyone make better decisions. Champion pragmatism: Stay focused on what drives outcomes, making smart trade-offs, while being comfortable working hands-on with More ❯

in-house platforms and tools. Everything runs on stored procedures, so the ability to create, execute and maintain these is the core skill we are looking for, with programming experience in .NET being a plus. You'll be involved in projects aimed at improving operational efficiency - whether it's reducing waste, enhancing customer experience, or streamlining internal … something new to get involved in. They have a real culture of continuous improvement, and you'll play a key role in driving new projects forward. You will bring experience in: Microsoft SQL Server - specifically, writing complex queries and stored procedures Experience in .NET is advantageous but not essential Great communication and problem-solving skills A keenness to … be in the office 5 days a week and collaborate with others You will be rewarded with: Salary - from £60-75,000 depending on level of experience Annual salary review Pension - 5% employee and 3% employer contribution Annual leave - 20 days plus bank holidays plus a "bonus week" to be taken as either annual leave or exchanged for additional More ❯

in-house platforms and tools. Everything runs on stored procedures, so the ability to create, execute and maintain these is the core skill we are looking for, with programming experience in .NET being a plus. You'll be involved in projects aimed at improving operational efficiency - whether it's reducing waste, enhancing customer experience, or streamlining internal … something new to get involved in. They have a real culture of continuous improvement, and you'll play a key role in driving new projects forward. You will bring experience in: Microsoft SQL Server - specifically, writing complex queries and stored procedures Experience in .NET is advantageous but not essential Great communication and problem-solving skills A keenness to … be in the office 5 days a week and collaborate with others You will be rewarded with: Salary - from £60-75,000 depending on level of experience Annual salary review Pension - 5% employee and 3% employer contribution Annual leave - 20 days plus bank holidays plus a "bonus week" to be taken as either annual leave or exchanged for additional More ❯

in-house platforms and tools. Everything runs on stored procedures, so the ability to create, execute and maintain these is the core skill we are looking for, with programming experience in .NET being a plus. You'll be involved in projects aimed at improving operational efficiency - whether it's reducing waste, enhancing customer experience, or streamlining internal … something new to get involved in. They have a real culture of continuous improvement, and you'll play a key role in driving new projects forward. You will bring experience in: Microsoft SQL Server - specifically, writing complex queries and stored procedures Experience in .NET is advantageous but not essential Great communication and problem-solving skills A keenness to … be in the office 5 days a week and collaborate with others You will be rewarded with: Salary - from £60-75,000 depending on level of experience Annual salary review Pension - 5% employee and 3% employer contribution Annual leave - 20 days plus bank holidays plus a "bonus week" to be taken as either annual leave or exchanged for additional More ❯

in-house platforms and tools. Everything runs on stored procedures, so the ability to create, execute and maintain these is the core skill we are looking for, with programming experience in .NET being a plus. You'll be involved in projects aimed at improving operational efficiency - whether it's reducing waste, enhancing customer experience, or streamlining internal … something new to get involved in. They have a real culture of continuous improvement, and you'll play a key role in driving new projects forward. You will bring experience in: Microsoft SQL Server - specifically, writing complex queries and stored procedures Experience in .NET is advantageous but not essential - please apply even if you don't have this … A keenness to be in the office 5 days a week and collaborate with others You will be rewarded with: Salary - from £50-75,000 depending on level of experience Annual salary review Pension - 5% employee and 3% employer contribution Annual leave - 20 days plus bank holidays plus a "bonus week" to be taken as either annual leave or More ❯

in-house platforms and tools. Everything runs on stored procedures, so the ability to create, execute and maintain these is the core skill we are looking for, with programming experience in .NET being a plus. You'll be involved in projects aimed at improving operational efficiency - whether it's reducing waste, enhancing customer experience, or streamlining internal … something new to get involved in. They have a real culture of continuous improvement, and you'll play a key role in driving new projects forward. You will bring experience in: Microsoft SQL Server - specifically, writing complex queries and stored procedures Experience in .NET is advantageous but not essential - please apply even if you don't have this … A keenness to be in the office 5 days a week and collaborate with others You will be rewarded with: Salary - from £50-75,000 depending on level of experience Annual salary review Pension - 5% employee and 3% employer contribution Annual leave - 20 days plus bank holidays plus a "bonus week" to be taken as either annual leave or More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS The role of account manager is to grow and develop the existing client base around … and prospective client base and will undertake regular coaching sessions to maximise your potential. You will complete regular training and development sessions to ensure that you are meeting both customer and company expectations. The successful candidate will have a strong and coherent plan for finding and winning new business in the marketplace and will be able to demonstrate a … track record of doing so. SKILLS AND EXPERIENCE REQUIRED Ideally you will come from a managed print background,IT or Telecoms and be familiar with contract based selling. The role requires someone who is highly active in the field, client orientated, excellent communicator, experienced negotiator and someone who excels at putting the client first. You will be strong on More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS The role of account manager is to grow and develop the existing client base around … and prospective client base and will undertake regular coaching sessions to maximise your potential. You will complete regular training and development sessions to ensure that you are meeting both customer and company expectations. The successful candidate will have a strong and coherent plan for finding and winning new business in the marketplace and will be able to demonstrate a … track record of doing so. SKILLS AND EXPERIENCE REQUIRED Ideally you will come from a managed print background,IT or Telecoms and be familiar with contract based selling. The role requires someone who is highly active in the field, client orientated, excellent communicator, experienced negotiator and someone who excels at putting the client first. You will be strong on More ❯