1 to 25 of 86 Permanent Customer Service Jobs in the South West

Were recruiting on behalf of a growing, values-led organisation that is investing heavily in its customer experience. This is an excellent opportunity for an experienced Customer Support Team Leader to take ownership of a multi-channel support function and play a key role in shaping service delivery, team performance and customer satisfaction. Youll lead, coach and develop a Customer Support team delivering high quality service to a diverse customer base, including private customers, therapists, internal sales teams, UK distributors and export partners. The Role As Customer Support Team Leader, youll ...

Application Experience Specialist to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email and live … chat. Ultimately, you will ensure where possible that you deliver an excellent end to end service to your customers; the Motability Scheme users. This is a varied role where you will have the chance to work together with other areas of your team and also the wider business. This ...

future in the region. The Role: As a Senior Fire and Security Systems Engineer, you'll work across a mix of installations, servicing, and customer site takeovers. You may be installing a fire panel one day and surveying a new customer site or producing quotes the next. … network, and Head Office Support Team. Key Responsibilities: Carry out site surveys and visits to generate quotes for new and existing customers. Install, commission, service, and maintain fire and security systems, including fire alarms, emergency lighting, fire extinguishers, fire doors, intruder alarms, CCTV, and access control. Deliver installation projects ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout ...

Customer Operator Red Recruitment is recruiting a Customer Operator to join our client who provides CCTV and Alarm Services to other businesses. This role is ideal for someone from a customer service background who enjoys supporting customers, handling calls, and ensuring issues are resolved efficiently. Alongside … customer interaction, the successful candidate will review CCTV footage and complete associated administrative tasks. This role will be working within a close-knit team and is night shifts only . To be a successful candidate for this role, please note the client will conduct credit checks and background referencing ...

Customer Operator - Night Shifts Red Recruitment is recruiting a Customer Operator to join our client who provides CCTV and Alarm Services to other businesses. This role is ideal for someone from a customer service background who enjoys supporting customers, handling calls, and ensuring issues are resolved … efficiently. Alongside customer interaction, the successful candidate will review CCTV footage and complete associated administrative tasks. This role will be working within a close-knit team and is night shifts only . To be a successful candidate for this role, please note the client will conduct credit checks ...

partners where seamless connectivity and collaboration is the key to enabling secure data driven success. About the role: We are seeking a proactive and customer-focused IT Service Desk Apprentice to join our team in providing 24/7/365 support for end users. The ideal candidate … resolutions in the ticketing system, ensuring accuracy and completeness. Contribute to the development of internal knowledge base articles and user guides to improve self-service and troubleshooting. Communicate with end-users to update them on the status of open issues and provide clear instructions for resolution. Prioritise and escalate ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Please note this post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders … Entry-Level Print Deployment Engineer, you will receive comprehensive training to deploy and support print and IT hardware and software solutions at customer sites. Working alongside experienced colleagues, you will learn to manage installations from start to finish, gaining hands-on technical skills, problem-solving experience, and customer ...

implementation Visit sites without on-site technical support as part of a scheduled rota Support the rollout of new technologies and contribute to continuous service improvement Ensure a high standard of customer service and professionalism at all times Essential Skills & Experience Proven experience in IT technical support … with a strong customer service focus Excellent communication skills, able to engage with users at all levels Strong technical knowledge across the following areas: Cybersecurity principles and best practice, Microsoft 365 (including Teams and SharePoint administration)Windows 11 desktop and laptop support, Printer installation and troubleshooting (e.g. managed ...

Uniform supplied for your convenience As a Parts Sales & E-commerce Assistant, your main duties will include: Supporting the online sales platform and managing customer enquiries via phone, email, and website. Liaising with suppliers across the UK, Germany, Italy, and beyond using their online systems. Providing excellent customer service by ensuring enquiries are handled professionally and efficiently Responding to customer queries and serving as the first point of contact for online business Checking incoming deliveries and matching them with orders Packing items for dispatch to customers Assisting with stock management and order processing Requirements ...

Consultant Exciting opportunity for a Technical Consultant to join a highly successful, dynamic technology solutions provider. Combine your hands-on technical expertise with outstanding customer service, working closely with Sales, Marketing, and Account Management teams. Enjoy hybrid working, a collaborative environment, and a competitive package including an annual … world’s leading brands across finance, media, retail, engineering, and technology. The company is recognised for technical excellence and innovation, with a collaborative, service-driven culture and strong ethical, charitable, and community-focused values. Role Overview We are seeking a Technical Consultant who combines hands-on technical expertise with ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

team is small but highly dedicated, delivering significant value to the business. This role combines IT equipment distribution, meticulous record-keeping, and excellent customer service with support for departmental financial management, stock and license management, and supplier liaison. We are committed to investing in our people. You will … confidentiality Strong MS Excel skills and good knowledge of other MS Office packages Desirable Attributes: Experience with financial management or budgeting Experience in customer service If you are highly organised, proactive, and enjoy working in a fast-paced professional services environment, this is an excellent opportunity to join ...

your well-being. Now let us tell you a little more about us: Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors. As the UKs leading provider of electronic and paper document distribution services, we serve … days are the same! You will utilise your problem-solving skills, attention to detail and your ability to multitask. Experience in a professional customer service environment is essential, and whilst coding experience is desirable; it is not mandatory. The Essentials for You: 25 days holiday, rising ...

Infrastructure Project Consultant London | On-site £ 40,000 + 10% bonus Great opportunity for an IT Infrastructure Project Consultant with excellent customer service experience to support new and existing clients with IT and AV solutions across London. This is a client-facing role combining technical consulting, project coordination … documentation for internal and external use Provide regular updates and reporting on pre-sales and project activity to stakeholders What were looking for: Strong customer service background in a technical or IT-facing role Experience delivering or supporting IT infrastructure, AV, or technology projects Good understanding of networking ...

Title: Service Desk Lead/Senior 2nd Line Engineer Location: Swindon (On-site ) Salary: Up to £40,000 (DOE) Sector: Managed Service Provider (MSP) Overview We are working with a growing Managed Service Provider based in Swindon who are looking to appoint a Service Desk Lead. … This role is ideal for a strong 2nd Line Engineer who enjoys being the technical escalation point, mentoring engineers, and maintaining high service standards within an MSP environment. You will act as the bridge between 1st Line and senior technical teams, taking ownership of complex issues while helping ...

Service Desk Analyst - Bristol This is an exciting opportunity to work for a high-profile North Bristol based company who are looking to expand their Service Desk team which provides first class support to over 400 employees. This is a busy and varied role providing technical support … variety of systems, answering support queries either onsite or via phone or email. In order to be considered for this Service Desk Analyst role we are looking for most of the following experience: Previous experience of working on an IT Service Desk/Helpdesk in a 1st Line ...

Title: IT Service Desk Technician Location: Gloucester Salary: Up to 35,000 per annum About the Role: We are looking for a IT Service Desk Technician to deliver a first-class front-line support service. You will provide assistance to users with network, application, and device issues, ensuring … timely and effective resolution in line with agreed service levels. You will handle support requests via the self-service portal, telephone, and occasional in-person visits, providing reassurance, clear solutions, and a positive customer experience. Your role will also involve updating knowledge bases, following established processes ...

Title: Service Desk Analyst (MSP) Salary: Up to £32,000 (depending on experience) Location: Bristol (Hybrid) Employment Type: Full-time, permanent About the Role We're looking for a Service Desk Analyst to join a fast-paced Managed Service Provider (MSP) environment, supporting a diverse range … customers across multiple technologies. This is a great opportunity for someone who enjoys problem-solving, delivering excellent customer service, and developing their technical skills in a structured MSP setting. Key Responsibilities Provide 1st and 2nd line support to end users via phone, email, and ticketing system Troubleshoot issues ...

This is a brand-new, permanent opportunity to join a small, yet highly successful team as Customer Support Specialist as they embark on a new journey within the Gloucester area. Offering bespoke and tailored software solutions, our client pride themselves on their exceptional service on offer to each … their clients and they are looking for likeminded people to enhance their customer journey. The role is ideal for someone who enjoys problem-solving, communicating with customers, and working with data to drive improvements. Although knowledge of the optical industry is advantageous, as long as you have a strong ...

This is a brand-new, permanent opportunity to join a small, yet highly successful team as Customer Support Specialist as they embark on a new journey within the Gloucester area. Offering bespoke and tailored software solutions, our client pride themselves on their exceptional service on offer to each … their clients and they are looking for likeminded people to enhance their customer journey. The role is ideal for someone who enjoys problem-solving, communicating with customers, and working with data to drive improvements. Although knowledge of the optical industry is advantageous, as long as you have a strong ...