1 to 25 of 118 Permanent Customer Service Jobs in the South West

Customer Service Manager is required to transform the customer service department of a fast-growing renewable energy technology business near Cheltenham. This is a key appointment focused on moving the department from a traditional call-based service centre into a scalable and technology-driven … stop shop for all customer and approved installer needs. The Customer Service Manager will define the future service model and introduce the systems, processes and capabilities required to support continued growth across the UK and expansion into European markets. You will build a connected and efficient ...

Executive Cheltenham Competitive basic + uncapped commission 35 hour week, 1:30pm Friday finish, 25 days holiday plus Bank Holidays increasing to 30 through service, digital GP services, discounts and other incentives. Looking for a career where your people skills, commercial awareness and customer service experience … genuinely make an impact? Perhaps you're currently working in sales, customer service, hospitality, retail, administration, account management or business development and are ready for a career that offers more variety, responsibility and earning potential. We're looking for a Commercial Consultant to join our team in Cheltenham. ...

difference to the support, services and components NHSBT provides to hospital transfusion teams. You will focus on learning from complex data drawn from customer feedback such as complaints, surveys, credits and compliments using well developed data analysis and IT skills to deliver meaningful and engaging reports. You will … customer and service data to identify insights and highlight areas for improvement to our service for hospitals. You will have regular contact with colleagues that provide services directly to hospitals as well as with hospital transfusion staff. You will be involved in national and regional projects ...

passionate about delivering exceptional customer experiences through technology? Do you thrive on solving customer problems, improving user experiences and helping customers get the most from digital platforms? Juice Recruitment is delighted to be partnering with an exciting, fast-growing technology business to recruit a Senior Customer Success … Operations Executive . This is a fantastic opportunity to join an ambitious, service-led organisation that has built an outstanding reputation for delivering exceptional customer experiences through its digital platform. As the business continues to grow, we're looking for someone who combines outstanding customer service ...

Service Receptionist Kingswear, Devon Are you a highly organised, outgoing individual with excellent customer service skills, strong computer literacy and attention to detail? Could you thrive within a fast-paced team in a professional environment? If so, read on. Who will I be working for? Darthaven Marina … tranquil setting. Our impressive 270 berth marina and boatyard have grown over the past 30 years, and we pride ourselves in the first-class service all our teams provide to our berth holders, visitors and customers. You will be working with our teams of Marine Engineers, Marine Electricians, Shipwrights ...

Service Delivery Manager Permanent Location: UK - Remote Salary: £75,000 - £85,000 (+ benefits) Skills: SC Clearance, IT Service Delivery, ITIL, Managed Services, SLA Management, Customer Relationship Management, Service Reviews, Stakeholder Management We're recruiting an SC Cleared Service Delivery Manager to join a leading … technology consultancy delivering managed services to large public sector customers. This is a customer-facing role where you'll take ownership of a portfolio of managed service contracts, ensuring services are delivered against agreed SLAs while building strong relationships with customers and internal delivery teams. Although the role ...

Semiconductor Tools is now looking for Product Support Manager to provide software support to both customers across the EMEAI and also Process and Service Engineers in the field. This role provides a vital link between Field based Engineers and the Software Engineering team, driving the swift resolution of complex … challenges while fostering continuous improvement through effective training, knowledge sharing, and valuable customer feedback. You will provide advanced software expertise and rapid escalation support to Customer Service Engineers in the field, ensuring timely resolution of complex technical issues, maximising customer uptime and feeding systemic improvement back ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role, you will be responsible … providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service requests for the repair of business equipment. Performing fault diagnosis and implementing ...

Customer Service Technical Representative Location: Bristol Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform … existing employees, we drive a culture that is founded on positive change and development. Summary of the role Act as Technical Support to Customer Services, dealing with technical queries from administrators & customers. Individuals in this role will provide input to projects and review all procedural changes as well ...

contact the recruiter directly. About the job you're considering The ServiceNow Platform Implementation Solution Specialist is a technical and strategic role within Digital Customer Experience’s (DCX) Business Technology practice in the UK. This role focuses on developing, customizing, and integrating ServiceNow solutions to enhance Customer Experience … Technology Experience, and Employee Experience. It requires a strong understanding of what drives excellent customer experiences from marketing, sales, and commerce perspectives, as well as how great employee experiences are built around key moments such as onboarding, daily work, and talent development. The role also involves leveraging ServiceNow ...

Service Desk Advisor Location: Bournemouth Salary: 28,000 to 31,000 per annum Job Type: Full Time Permanent About the Role TeamJobs are recruiting for a Service Desk Advisor to join a well established and growing business based in Bournemouth. This is an excellent opportunity for someone … enjoys delivering exceptional customer service in a fast paced environment. You'll be responsible for supporting customers throughout their journey, managing enquiries, coordinating appointments and working closely with internal teams to ensure a seamless customer experience. Benefits 28,000 to 31,000 per annum 33 days annual ...

across the organisation. You will be responsible for delivering high-quality technical support, ensuring the timely resolution or escalation of issues, and maintaining excellent customer service standards for all employees. Technology Support Technician Responsibilities Key responsibilities include: Managing and triaging Service Desk tickets, ensuring issues are categorised … Proficiency in troubleshooting hardware, software and mobile devices. Knowledge of Windows OS, Microsoft 365, Teams, common SaaS platforms and laptop hardware. Experience in a customer-service or customer-facing role. Excellent customer service skills and the ability to provide support over the phone. You will ...

+ Holidays + Pension + Other Benefits Are you an organised and commercially minded sales support professional with experience in telecoms, IT or customer service? Do you enjoy managing customer enquiries, preparing quotations and coordinating orders through to completion? This is an excellent opportunity to join … lifecycle across mission and business-critical network solutions. In this role, you will act as the first point of contact for day-to-day customer enquiries. You'll work closely with procurement, operations, finance and engineering teams to obtain pricing, coordinate order fulfilment and ensure customers receive an excellent ...

Service Desk Engineer - £27,500 - £32,000. Cheltenham (onsite, must have driving license or plans to obtain). Employer of choice! Realistic progression, large training budget & much more. Hours - 8-4/9-5/10-6. Job Purpose: To support the maintenance and development of the organisations … Services. As part of the IT Services Team, provide a professional and effective customer focused IT Service Desk. To provide first rate, first and second line Technical Support for customers across all its sites and for its remote workers. Context of Role: IT Services underpin the operation ...

Field Service Engineer, Medical Diagnostic Systems Overall Earnings £65,000 Basic Salary Up To £52,000 Door To Door Overtime On Call Allowance 10% Bonus Company Car (Electric Or Hybrid) Pension Healthcare Life Insurance Phone, Laptop Holidays ** The role will involve working one weekend in four (during this week … will receive two alternative days off work) ** The Role – Field Service Engineer, Medical Diagnostic Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory ...

Service Engineer Dorset & South West £36,000 - £40,000 + Company Benefits Due to continued growth, we are looking for an experienced Service & Commissioning Engineer to join our Fire & Security team. Covering Dorset and the South West, you will be responsible for servicing, maintaining, fault finding, and commissioning … wide range of fire, life safety, and electronic security systems. You will also undertake small installation works while ensuring exceptional customer service and compliance with all relevant industry standards. Key Responsibilities Service, maintain, and fault find on Fire Detection, Portable Fire Extinguishers, Access Control, Door Entry, CCTV ...

variety of projects, including EV charging infrastructure, renewable energy systems, and electrical installations, while maintaining the highest standards of safety, compliance, and customer service. Role Overview You will be responsible for the installation, testing, commissioning, and maintenance of domestic electric vehicle charging equipment across Bristol and the South West. … works as required, including consumer unit upgrades, EICRs, additional circuits, lighting installations, socket installations, fault finding, remedial works and minor electrical repairs Deliver exceptional customer service and always represent our client professionally, providing excellent customer service Maintain all company vehicles, tools, and equipment in good condition ...

this role. The post holder will be responsible for undertaking a range of tasks all related to patient information. You will require excellent customer service skills as your role will involve direct face to face contact with patients. Tasks also involve patient contact via telephone … tasks that are essential for the smooth operation of the Practice. Patient Care Navigators are the first point of contact for patients, providing excellent customer service and administrative support. They greet patients, handle telephone and email enquiries, book, amend and cancel appointments and maintain patient records. They also ...

oriented individual with excellent communication skills to join the team. In this role, you'll be the key point of contact for customers, coordinating service visits, managing schedules, and working closely with multiple departments to ensure a high level of service. This Engineer Scheduling Administrator offers the opportunity … Discretionary annual bonus scheme Opportunity for Christmas shut down 20 days holiday + 8 bank holidays Company Pension Paid Sick leave after 1 years service Free On-Site Parking Free tea & coffee Life Assurance This Engineer Scheduling Administratorrole will have the following responsibilities: Organise and allocate workloads for service ...

Cloud ERP) The Materials & Sales Controller works with suppliers, customers, and internal teams to quickly resolve any issues that could affect material availability or customer deliveries. Reporting to the Senior Manager Supply Chain, the role helps balance customer demand, material supply, and inventory levels. It also supports improvements … strategy. Manage schedule/purchase order change requirements to meet operational needs. Complete sales order entry tasks accurately and in a timely manner, ensuring customer requirements, pricing, delivery dates and order details are correctly recorded in SAP. Liaise with internal and external sales teams to confirm order status, resolve ...

technology business specialising in the installation, maintenance and support of specialist equipment. Due to continued growth, they are now looking to recruit a Field Service Technician to support customers across the South Coast, covering areas including Brighton, Worthing, Poole and Bournemouth candidates must live in or close to these … cover with the option to add family members. Pension scheme. Full product training provided. Stable and growing technology business. Friendly and supportive team. Field Service Technician Responsibilities: Attend customer sites across your designated region carrying out inspections, servicing, fault finding and repairs on specialist equipment. Diagnose faults ...

deploying IT solutions. Work closely with 2nd and 3rd Line Engineers to resolve more complex incidents. Identify recurring issues and contribute to continual service improvement. Deliver outstanding customer service while keeping clients informed throughout the support process. Escalate incidents appropriately to ensure SLA compliance. You'll work … closely with technical specialists, service delivery teams and customers to provide a responsive, professional support experience while helping maintain high service standards. What we're looking for Essential Minimum of 2 years' experience working within an MSP environment. Strong knowledge of Microsoft 365, Azure and Intune. Experience using ...

Line Service Desk Technician £30,000 – £35,000 | Swindon | Hybrid Working You know the feeling when you've finally cracked an issue that's been baffling everyone else? That's the sort of work you'll enjoy here. This is a true 2nd Line role where troubleshooting, investigation … sure they're resolved properly. One day you could be troubleshooting Microsoft 365. The next, investigating server issues, resolving networking problems, or helping a customer get back online after an unexpected outage. No two days are quite the same. What you'll be doing Providing 2nd line technical support ...

troubleshooting, and user queries. Monitor performance, compliance, and storage, escalating issues where required. Create user documentation, training materials, and promote best practice. Assist with Service Desk operations, account administration, asset management, and supplier liaison. Deliver excellent customer service and stakeholder engagement across the organisation. Key RequirementsEssential Relevant … qualification or equivalent hands-on experience. Experience with Microsoft 365/SharePoint Online administration. Knowledge of ITIL and Service Desk support processes. Strong stakeholder management, communication, and customer service skills. Experience using incident and service request management tools. Desirable NHS experience. Microsoft certifications. Exposure to desktop ...

Cheltenham Salary: £28,000 – £32,000 Benefits: Training & development, career progression, wellbeing support, modern technology environment Our client, an established and highly regarded Managed Service Provider, is looking to hire a 1st Line IT Support Engineer to join their growing technical support team in Cheltenham. This is an excellent … documentation and ticket records Escalate more complex technical issues where required You'll work closely with both customers and senior technical teams to ensure service levels are maintained and clients receive a professional and responsive support experience. What We're Looking For: Previous experience within an IT Support, Service ...