1 to 25 of 258 Permanent Customer Service Jobs in the South West

and all about bikes, just like you. As a Halfords Mobile Expert Cycle Technician you will use your expertise to support our growing business customer base in the field. Working at your customers’ premises you will use your initiative, technical skills and your fantastic customer service skills … day begins at our Hub, where you’ll pick up the van, stock and tools you’ll need for the day. Driving to your customer’s premises you’ll carry out servicing and repair work on a range of bikes, using our in-house App and tablet, and working … of: Servicing/repairing a range of mechanical bikes to a high standard with experience of - or an interest in - electric bikes Delivering fantastic customer service face to face and over the phone Communicating with customers and colleagues at all levels Working as a team, as well as more »

Overview of Role It is King’s Service Centre’s mission to support and deliver innovation and excellence to King’s College London, working towards our Vision 2029. As a senior member of the Service Desk team, you will serve as a escalation point for the team of … and enabling them to provide the highest standard of IT and Facilities Management services to staff and students of Kings’ College London, delivering exceptional customer satisfaction and a personalised service, whilst achieving the defined service performance Key Performance Indicators. The Service Desk is a 24-hour … work a Nightshift (21:00- 07:30) in an emergency. Accountabilities The post holder will handle frontline queries from various sources including email, self-service, and telephone. It is vital that the post holder has excellent troubleshooting, communication, and customer service skills. The post holder will work more »

user interfaces, business services and integration capabilities to support the delivery of business capabilities The CTO has a brilliant vision to drive growth, enhance customer service, and optimise operational efficiency through technology. With their Digital Transformation program now underway, aiming to elevate technological capabilities and reignite their IT more »

Join Growing Team as a 1st/2nd Line Support Engineer! 🌟 Are you passionate about technology, customer service, and being part of a dynamic team? We’re thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that … and expertise will drive continued success. The Role: As a 1st/2nd Line Support Engineer, you’ll play a pivotal role in their customer-centric approach. Here’s what you’ll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. … will need proven ticket handing skills/experience. Second Line Support : Dive deeper into complex cases, collaborating with our team to resolve challenges efficiently. Customer Service Excellence : Your soft skills matter! Deliver exceptional customer service, ensuring our clients feel valued and supported. Experience of supporting more »

They are a prominent global entity in the information and communications technology solutions and services sector. As a Network Engineer, you will assist our customer in supporting their secure operational network, managing and resolving incidents on secure military systems. Job Title: Senior Cisco Network Engineer Location: Plymouth, UK Job … solutions. Ensure dependable and experienced support to maintain live systems. Collaborate with remotely based support resources to address and resolve issues. Deliver high-quality customer service by managing and resolving complex network issues. Benefits: 25 days of annual leave along with public holidays (3 flexible) Double matching contributions more »

role in the business, specifically designed to support their thriving current clients with new projects, selling the right solutions. The role sits alongside the Customer Success Team, taking on inbound leads from their relationship building and jumping on opportunities as they arise. This role has been implemented to bring … business. A prime opportunity for someone ambitious, driven and willing to go above and beyond to shape their career.... The role Work alongside the Customer Success team, identifying potential upcoming projects with existing accounts. Taking on complex IT projects to get the sale over the line. Developing your knowledge … Development Director, gaining training and development, providing you with guidance on best practices, quotes/proposals, management of projects etc. Attend meetings alongside the Customer Success team when a new opportunity has been identified or looks like there could be in the pipeline. Attend networking events on behalf of more »

your time between home, our offices (Bristol, Birmingham, Farnborough and Nottingham) and visiting sites/customers. Willmott Dixon is driven by quality and personable customer service and to this day we remain family owned and take pride in our core values. We are passionate about people and have more »

meets the demands of this multi-location site. Working as part of the wider team to ensure that end users receive exemplary levels of customer service, working to mandated KPI’s and SLA’s. Reporting to the Site Operations Manager, you will work towards achieving enhanced service more »

If you're confident in a frontline customer service job, have good computer skills and want part-time hours (19 a week, Mondays and Tuesdays only) , how about joining Grundon's long-established waste facility at Bishop's Cleeve as Site Administrator (Weighbridge Operator) ? Greeting drivers arriving on more »

has a passion for technology and an analytical mind. Key Responsibilities: Technical assistance, such as proactive monitoring, problem-solving, and security operations. Assistance with customer projects, including remote and on-site assistance for new installs and deployments. Finishing up planned updates and maintenance. Overseeing and assisting with internal systems. … Cooperating closely with the first-line support team to address customer concerns when they become more serious. Manage third-party suppliers. About you: Previous experience in an IT Infrastructure Support role, ideally within a MSP environment. Customer service-focused and able to communicate effectively with customers at more »

About The Role Our Energy Experts are a one stop shop for any customer query, we are using cutting edge technology to get our customers talking to the right person - first time. We don t give our people scripts we want you to be yourself while helping our customers … Our team get to our customers much sooner, we have a person on the end of the phone, it doesn t matter what the customer query is, we are here to help. We support and train our people to deal with any question a customer may ask and … our people own the customer interaction from start to finish, we don t pass our customers from pillar to post. Top class customer service is what we pride ourselves on and if your passion is to treat customers fairly and provide awesome customer service this more »

Payments Service Manager (12 month Fixed Term Contract) Salary: Up to £54,000 As a Payments Service Manager, you ll own an end to end payment service ensuring it is delivered and maintained in accordance with agreed business and service levels. You ll work with various … increased value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the … end-to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting more »

The Opportunity: As a QuotesAdvisor within this hugely successful distributor of quality goods,you will be working within a small team managing multiple incoming customer enquiries via phone and e-mail requesting calculations and quotes for one-off and large orders. Using your advanced Customer Service skills more »

the data team when necessary. Develop and execute SQL queries to analyse and extract data for business requests, troubleshooting and reporting purposes Deliver exceptional customer service to internal and external stakeholders. Maintain clear and professional communication throughout the support process. Document solutions and create knowledge base articles to … fast-paced environment and handle multiple priorities simultaneously and able to work independently as well as part of a team Desirable of using Jira Service Desk experience in data integration, ETL development, data transformations, and data management. of PowerBI in other advance database technologies like PostgreSQL, MySQL is a … Company bonus scheme (up to 10%) 25 days holiday a year in addition to the statutory bank holidays. (Plus, additional holiday for length of service after 5, 10, 15 years etc). Pension is subject to auto-enrolment, upon day one of joining. The organisation. Employer to make a more »

to join our Economic Crime Technology team! This role is key in preventing financial crimes as part of a wider team committed to excellent customer service. The role involves providing production support (primary responsibility) and tackling other engineering tasks ? The client is a financial institution on a mission to more »

Winchester, Luton) .Over the 30 years weve been in business weve worked hard to establish ourselves as a company that provides a 5-star service to our customers with the ultimate goal being safety. We ensure all our commercial customers regulatory elect... more »

your time between home, our offices (Bristol, Birmingham, Farnborough and Nottingham) and visiting sites/customers. Willmott Dixon is driven by quality and personable customer service and to this day we remain family owned and take pride in our core values. We are passionate about people and have more »

Just Recruitment is working with a market leading manufacturer, looking to recruit a Field Service Engineer to cover the Bristol/Swindon/Cheltenham/Salisbury areas and surrounding. The key purpose of this role is to be responsible for the installation, commissioning, service, repair, breakdown and maintenance … maintenance, or fault-finding visit To be considered for this exciting role you must be able to demonstrate a background working in a field service or technical support role, gained within a capital equipment environment. You should be qualified to a minimum of HNC level or above in electrical … an electrical test and inspection background would also be considered. Applicants are welcome from a wide range of equipment backgrounds You must have impeccable customer service skills and a confident and professional manner in customer facing environments. Key requirements Previous experience of performing in a technical field more »

Field service engineer required for a manufacturer and supplier of compressed air systems and pneumatics based in central Bristol BS1. Permanent, full time role £38,000 - £42,000 per annum DOE, plus call out rate 40 working hours per week paid door to door Overtime paid after 40hrs … About the role Travelling primarily within the South West but sometimes to other parts of the country Effectively diagnose mechanical and electrical faults on customer equipment Undertake planned and preventative maintenance on compressors and a range of ancillary equipment and compressed air systems Perform emergency breakdown faultfinding and repair … Install and commission compressors and compressed air systems, aluminium and steel pipework Complete necessary paperwork, such as risk assessments, method statements, service reports, timesheets or job sheets The right candidate Full UK manual driving licence Willing to undertake occasional overnight stays when traveling for work, as required Excellent communication more »

Proactively solving maintenance issues using addressable panels. Comply with mandatory health and safety and environmental requirements. Work to Site Plans. Liase with suppliers and service providers confidently and clearly. Record all work completed and complete adhering documentation. Make sure equipment, tools and company assets are calibrated and maintained appropriately. … Requirements: Driving License Previous experience inPPM & Reactive Maintenance on Addressable Panels. Good written and numerical skills and experience using MS Office. Good customer service and communication. Experienced with basic electrical works. Experienced with maintenance on addressable panels. Health and Safety compliant. Desirable Extra's: FIA BS more »

and support portal tickets. Hardware Maintenance: Ensure proper functioning of computer systems, Servers, and network components. Software Installations: Assist with software installations and updates. Customer Service: Provide excellent service to end-users, addressing their IT-related queries. Requirements: Technical Skills: Familiarity with networking (LAN, WAN, VPN), Routers more »

role: As an IT Systems and Database Analyst, you'll design new IT solutions, modify existing systems and integrate new features, to improve our customer service and our business efficiency. The role will largely be focused on developing technical solutions on the MRI housing management, finance and asset … systems, modules and way of working across all aspects of the housing management, finance and asset management systems as well as IT infrastructure. Utilise customer journeys to develop IT technical solutions that maximise the customer experience and improve business processes. Lead on upgrades of systems to ensure Brighter more »

role: As an IT Systems and Database Analyst, you’ll design new IT solutions, modify existing systems and integrate new features, to improve our customer service and our business efficiency. The role will largely be focused on developing technical solutions on the MRI housing management, finance and asset … systems, modules and way of working across all aspects of the housing management, finance and asset management systems as well as IT infrastructure. Utilise customer journeys to develop IT technical solutions that maximise the customer experience and improve business processes. Lead on upgrades of systems to ensure Brighter more »

a leading provider in the telecommunications and unified communications sector, is seeking a dynamic and driven individual to manage their small to medium-sized customer accounts. Key Responsibilities: Account Management: Manage a portfolio of small to medium business customers, ensuring high levels of customer satisfaction and retention. Cross … Selling and Up-Selling: Identify and leverage opportunities to cross-sell and up-sell additional services and solutions within existing accounts. Customer Relationships: Develop and maintain strong, long-term relationships with key stakeholders within customer organizations. Service Delivery: Collaborate with internal teams to ensure the seamless delivery … management within the telecommunications or unified communications industry. Sales Acumen: Strong ability to identify opportunities for cross-selling and up-selling within existing accounts. Customer Focus: Exceptional customer service skills with a track record of maintaining positive client relationships. Communication: Excellent verbal and written communication skills, with more »

for Application Experience Advisors' to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email and … live chat. Ultimately, you will ensure where possible that you deliver an excellent end to end service to your customers; the Motability Scheme users. This is a varied role where you will have the chance to work together with other areas of your team and also the wider business. … one of our Application Experience Advisors to gain further insight into the role. Qualifications To be successful in the role, you should possess a customer-focused attitude where you naturally put the customer experience at the centre of your thought processes. You look to meet their needs and more »