51 to 75 of 259 Permanent Customer Service Jobs in the South West

Leader The team comprises Desk and Field based adjusters working closely together and supported with Adjuster Technicians to provide a professional and high-quality service to our clients and customers. Dealing mainly with domestic and light commercial property claims, we have a diverse and interesting mix of clients demanding … What you will be doing: Conducting site visits and assessments to establish the cause and quantum of Insurance claims. Empathising and engaging with the customer to ensure that they are treated as an individual. Taking the time to consider the impact of the claim and the required claim stages … a successful claims outcome and creating a joined up process. Communication may be written or verbal. Providing a high level of technical, quality and customer service commitment. Complementing companys goal to be the best in the market. What we need from you: Significant property adjusting experience. CILA or more »

A&P Group - Falmouth, Commercial Procurement Business Partner Do you have excellent customer service and stakeholder management skills and a good knowledge of the maritime industry or ship repair sector? Here at A&P Falmouth we are looking for a Commercial Procurement Business Partner who can help us … drive cost reduction and encourage innovation in line with regulatory requirements. Youll analyse quotations for the selection of sub-contractors, ensuring terms from the customer flow to the supplier and vice versa. Working closely with the Head of Procurement and Commercial Director youll negotiate commercial agreements in line with … during project delivery. Youll oversee suppliers to ensure contract obligations are delivered and resolve issues appropriately. What we are looking for: Excellent analytical and customer service skills with the ability to communicate clearly and effectively are key. Youll be MCIPS qualified or hold an equivalent qualification/experience. more »

career, looking to retrain or to start a new one ? If you do not have experience but have always wanted to learn more about Customer Service processes or help your business knowledge grow, then this is the opportunity for you! The Role: This is a general administration role … and database maintenance. An administrator may perform duties that are broad and varied in line with GDPR. We have various roles The candidate: Previous customer service experience desirable but not essential Happy to work independently, as well as in a team in fast paced environment Excellent communication skills … team. As one of the leading rental companies in the UK, we owe our success to a comprehensive fleet and a commitment to excellent customer service. With our growth comes exciting opportunities to become part of our family business, where our people remain at the heart of everything we more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

a leading provider in the telecommunications and unified communications sector, is seeking a dynamic and driven individual to manage their small to medium-sized customer accounts. Key Responsibilities: Account Management: Manage a portfolio of small to medium business customers, ensuring high levels of customer satisfaction and retention. Cross … Selling and Up-Selling: Identify and leverage opportunities to cross-sell and up-sell additional services and solutions within existing accounts. Customer Relationships: Develop and maintain strong, long-term relationships with key stakeholders within customer organizations. Service Delivery: Collaborate with internal teams to ensure the seamless delivery … management within the telecommunications or unified communications industry. Sales Acumen: Strong ability to identify opportunities for cross-selling and up-selling within existing accounts. Customer Focus: Exceptional customer service skills with a track record of maintaining positive client relationships. Communication: Excellent verbal and written communication skills, with more »

Field Service Engineer, Medical Equipment **Excellent opportunity for Field Service Engineers from a variety of backgrounds including coffee machine, vending and white goods to join a market leading supplier of medical systems** Earnings of £40,000+ Including Overtime Overtime Paid Door-to-Door After 8 Hours Per Day … van Overtime Commission Pension 25 days holiday plus 8 public holidays Tablet and smartphone Fuel card Life assurance Private medical insurance The Role - Field Service Engineer, Medical Systems Following expansion this market leading company now seeks to recruit a technically motivated and customer focused Field Service Engineer … responsible for: Carrying out planned preventative maintenance, service and breakdown repair of medical systems Once fully trained, you will also provide after sales technical and commercial support Working within the healthcare market, you will be expected to offer the highest level of customer service, completing risk assessments more »

Service Desk Deputy Shift Lead Location: Shrivenham, Swindon Salary: Up to £30,000 About the Company: Mainstay is representing a well-established managed service provider based in the Swindon area. This organisation delivers leading-edge secure solutions to customers in defence, blue light services, science/medical fields … and various university research departments. Role Breakdown: As a Service Desk Deputy Shift Lead, you will have the following responsibilities: Primary Responsibilities: Serve as the initial contact for both external and internal customers, ensuring prompt and professional responses to all communications (phone calls, emails, etc.). Identify, register, and … Allocate incidents in accordance with agreed SLAs and KPIs, and manage incidents to ensure customers receive regular updates and issues progress in line with Service Level Targets. Ensure all actions and diagnostics are accurately recorded in the Service Management toolset. Deputy Responsibilities: Act as a point of escalation more »

requires individuals to be on call, out of hours, on a five-week recurring cycle. Principal Responsibilities Provide technical support, responding to incidents and service requests raised with the IT Service Desk. Stand in for the IT Operations Manager when unavailable. Ensure all incidents and service requests … are logged and assigned with appropriate levels of detail, categorization, and prioritization. Maintain a high degree of customer service and adherence to ITIL service management principles, taking ownership of incidents and requests, and being proactive when dealing with customers. Support and administer Microsoft Office 365 products and … any SLA risk items to the IT Operations Team to ensure that timely support is maintained across the operation. Manage software licensing. Deliver exceptional service to both internal and external customers and stakeholders. Keep the IT Service Desk knowledgebase articles up to date to provide support and advice more »

IT Service Desk Team Lead - £35,000 - Bristol My client is an incredibly exciting and fast growing MSP based just outside of Bristol. They work to provide expert IT Support to a range of businesses, primarily in the hospitality sector. They are searching for an energetic, dedicated and ambitious … service desk team lead to guide their award winning service desk whilst the company goes from strength to strength. The Role You will be tasked with managing and mentoring the service desk team, this will allow you to build leadership experience and provide an excellent starting point … for internal progression. The role is customer facing and you will be charged with evolving and improving an already outstanding service desk team. Responsibilities Dealing with escalations from the 1st and 2nd support staff Training and upskilling staff Managing technicians Delivering first class technical support Managing a ticketing more »

Payments Service Manager (12 month Fixed Term Contract) Salary: Up to £54,000 As a Payments Service Manager, you ll own an end to end payment service ensuring it is delivered and maintained in accordance with agreed business and service levels. You ll work with various … increased value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the … end-to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting more »

Are you an experienced IT professional ready to take your career to the next level? Join our dynamic team as a 3rd Line Service Desk Engineer and become a key player in delivering top-notch IT support! Location: Gloucester Salary: Up to £42,000 per annum DOE Type: Permanent … Full-Time (37.5 hours per week) The Role: As a 3rd Line Service Desk Engineer, you will provide technical support to both remote and onsite customers with managed service contracts. You will also support 1st and 2nd line service desk engineers. Your role will include consulting on … infrastructure problems, providing networking solutions, and maintaining strong customer relationships while delivering high-quality service. You will proactively troubleshoot, respond to, and resolve end-user issues. Duties and Responsibilities: Act as an escalation resolution point for our customers, providing support to 1st, 2nd, and 3rd line engineers. Deliver senior more »

Thrive Group are delighted to be working with our company-based Corsham who are actively looking to recruit a Service Administrator to join the team on a permanent basis. What you will be doing: To provide Administration support the Service Team. The successful applicant will making and receiving … calls to Service Customers and liaising with our Service Advisors regarding customer bookings and appointments. You will undertake administrative duties for the department using our in-house systems to update records, process paperwork and filing. What you will need to succeed: Previous administration and customer service more »

Role: Asset Maintenance Solutions Field Service Engineer Contract: Permanent Location: Torquay As a Briggs Asset Maintenance Solutions Field Service Engineer, you will be responsible for. Adhering to safety guidelines set and all policies set out by customers and Briggs Equipment The service and maintenance of Diesel, Petrol … and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete tasks … are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience within more »

Role: Asset Maintenance Solutions Field Service Engineer Contract: Permanent Location: Dorchester As a Briggs Asset Maintenance Solutions Field Service Engineer, you will be responsible for. Adhering to safety guidelines set and all policies set out by customers and Briggs Equipment The service and maintenance of Diesel, Petrol … and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete tasks … are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience within more »

Role: Asset Maintenance Solutions Field Service Engineer Contract: Permanent Location: Bristol As a Briggs Asset Maintenance Solutions Field Service Engineer, you will be responsible for. Adhering to safety guidelines set and all policies set out by customers and Briggs Equipment The service and maintenance of Diesel, Petrol … and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete tasks … are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience within more »

Medical Field Service Engineer A competitive salary plus benefits - outlined below! Who is the company? An exciting new opportunity for a Field Service Engineer is now available working for a manufacturer for medical devices. What is the role? As a Field Service Engineer you will be required … to service and repair medical equipment found within NHS hospitals. Key responsibilities are as follows; To carry out routine servicing of equipment. To carry out routine adjustments of equipment, where necessary. To maintain adequate stock levels of spare parts within guidelines. To maintain quality documentation records for submission to … the customer via approved systems. To cultivate a positive rapport with the customer, always demonstrating first class interpersonal skills in a courteous and professional manner. This role will be home based, travelling to customers predominantly based in and around the Somerset area. This role will be best suited more »

and commitment. As part of our team, you would be eligible for: Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays. An additional day off for your birthday Discounted Gym Membership Retailer Discounts Access to electric vehicle leasing scheme (subject to eligibility … criteria) Enhanced maternity/paternity and adoption pay. Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Job Description Job Title: Administrator Job Type: Permanent Hours: 37.5 hours per week Job Location: Shepton Mallet Main Purpose of Role To operate and maintain the administration and customer service … the certification process offered by SGS. To organise and administer certification services to a high level maintaining accuracy to an excellent standard. To manage customer applications for certificate requests and act as one of the primary contacts to coordinate any issues and/or information requests. To work effectively more »

Main duties of the job To ensure the delivery of an effective and competent level of administrative support and consistently deliver a client focussed service which promotes good customer service and effective working relationships To be responsible for providing daily administrative support in the allocated service … confidential reports/letters; which may be supplied via hard copy and/or dictation, (which may contain distressing information) as requested to meet service needs. Working proactively to support team. Ability to work on own and proactively as part of a team. To act as an initial point … induction programme Existing members of the NHS Pension Scheme can continue their membership when they join the organisation. Job description Job responsibilities Management of Service Promote the image of the organisation and services by ensuring that all information and communication is up to date and suitably presented. Support the more »

and supporting a large network environment (50+ sites) with multiple WAN technologies - Support experience of IP telephony and contact centre technologies - Experience in a customer support, service-level based environment and able to demonstrate application of ITIL Excellence in customer service is essential - Understanding of cloud more »

Service Desk Engineer - Yeovil (Hybrid) - £27k-£30k I am seeking a Service Desk Engineer to work within an established team, supporting a host of external clients on their networking and telecommunications needs. The successful Service Desk Engineer will provide Technical Support through email, ticketing system, or phone … a network of external customers. You will be working within a skilled team, escalating tickets when needed and ensuring you stick to the agreed service level agreements. Benefits: 23 days holiday + bank holiday Medical Cash plan Quarterly wellbeing time Enhanced maternity and paternity leave Excellent training + paid … certifications Company activity days As the successful Service Desk Engineer, you will have experience in some of the following: Experience working as a IT Engineer Have a relevant qualification in IT Experience in supporting IT, Wi-Fi and Networking technologies Excellent customer service skills Excellent communication skills more »

Are you a skilled and motivated Field Service Engineer looking for your next career opportunity? We're looking for an engineer to cover a patch between the Severn Bridge, Somerset, Reading and Gloucester. What's in it for you? Lucrative Overtime Opportunities : Maximise your earnings with generous overtime pay … experience. Salary Increases : As you gain experience and competence, you will be eligible for regular salary reviews. What you be doing as the Field Service Engineer Maintaining and repairing plant machinery and equipment at client sites. Conducting regular inspections and preventive maintenance to ensure optimal performance. Troubleshooting and diagnosing … implementing practical solutions. Collaborating with customers to understand their needs and provide technical guidance. Training clients on proper equipment operation and maintenance procedures. Documenting service activities, including repairs, parts used, and time spent on each job. Staying up to date with industry trends and advancements in technology. What you more »

Line Support Engineer Hybrid working available - salary £30,000 Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service requests Key Responsibilities: Monitor support ticket queues ensuring incidents are actioned in line with SLA's Mobile Device and Tablet configuration and laptop rebuilds … required Escalation ticking to other areas of the team when required Handle all queries and updates professionally and efficiently, maintaining a high degree of customer service Administration of Active Directory, End User Devices (Windows 10 and higher), Office 365 and Business Applications Skills & Experience Customer focussed attitude … with positive approach Excellent telephone manner, listening and empathy skills Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications Span of technical knowledge to encompass all versions of MS Windows, Basic TCP/IP Networking more »

your CV. Candidates with the experience or relevant job titles: Assistive Technology, Tutor, Teacher, Teaching, Student Support, Learning Assistant, Teaching Assistant, IT, Higher Education, Customer Service Assistant, Customer Support, Study Coach, Teaching Coach, 1-1 Tutor, 1-1 Support, Administrator, Special Education, Social Care, Social Care Assistant more »

Service engineer Machine Tools South West of England £40,000 - £50,000 basic (40 contracted hours) + Circa £10,000 bonus + 5% pension + life insurance + private health care +smartphone . My client is a market leading machine tool OEM renowned for their state of the art … Japanese engineering technology, sliding head lathes, cnc machinery and turnkey solutions. Predominantly they service industries within the medical, electric vehicle and aerospace industries providing sliding head lathe solutions for the manufacture of complex components. They are seeking multi-skilled junior engineers from a CNC maintenance apprenticeship to join their … their staff and provide excellent training and internal opportunities for progression to keep you motivated. The Role: You will provide an exceptional level of customer service to a range of blue-chip clients and SMEs. You will provide breakdown cover and work on installation projects. You will complete more »

Join one of Dorset's premier independent Fire and Security installation and maintenance companies. They seek motivated and skilled Fire and Security Service Engineers to join their growing team. THE FIRE AND SECURITY SERVICE ENGINEER ROLE: As a Service Engineer, you will play an important role in … ensuring our customer's systems operate reliably and to the highest standards. The role will involve traveling around Dorset and Surrounding Areas. You will be required to participate in an on-call rota. KEY SKILLS & EXPERIENCE: Recent experience as a Fire & Security Engineer Capable of installing Intruder Alarm Systems … IP CCTV, Access Control, and Fire Detection Consistently high levels of installation quality Strong communication and customer service skills Full UK driving license SALARY & BENEFITS YOULL RECEIVE AS FIRE AND SECURITY SERVICE ENGINEER: £30,000 - £40,000, dependent on experience 31 days holiday, including public holidays Van more »