Permanent Customer Service Jobs in the South West

76 to 100 of 261 Permanent Customer Service Jobs in the South West

Service Controller

Devizes, Wiltshire, South West, United Kingdom
Miles Recruitment Ltd
Miles Recruitment have a great opportunity for a Service Controller to join a well established and thriving company who are committed to delivering innovative solutions and exceptional service to clients. As Service Controller, you will be responsible for providing reactive incident and follow up maintenance to customers … the exact nature and location of the incident and progress to the appropriate team. - Provide support and guidance to colleagues. - Make recommendations to enhance customer service delivery and the effective use of resources, tools and equipment. To excel in this position as Service Controller, it is important more »
Employment Type: Permanent
Salary: £26,000
Posted:

Field Service Engineer

Bristol, Avon, South West, United Kingdom
Pertemps Bristol Industrial
Field service engineer required for a manufacturer and supplier of compressed air systems and pneumatics based in central Bristol BS1. Permanent, full time role £38,000 - £42,000 per annum DOE, plus call out rate 40 working hours per week paid door to door Overtime paid after 40hrs … About the role Travelling primarily within the South West but sometimes to other parts of the country Effectively diagnose mechanical and electrical faults on customer equipment Undertake planned and preventative maintenance on compressors and a range of ancillary equipment and compressed air systems Perform emergency breakdown faultfinding and repair … Install and commission compressors and compressed air systems, aluminium and steel pipework Complete necessary paperwork, such as risk assessments, method statements, service reports, timesheets or job sheets The right candidate Full UK manual driving licence Willing to undertake occasional overnight stays when traveling for work, as required Excellent communication more »
Employment Type: Permanent
Salary: £40,000
Posted:

Specialist IT Support Engineer

Bath, Somerset, South West, United Kingdom
University of Bath
Closing date: Sunday 23 June 2024 Are you a skilled IT Professional with a background in IT and/or Audio Visual support and service delivery? We have an exciting opportunity to join our team, focussed on the support of specialist and advanced IT and Audio Visual equipment, software … and Technology Group (DDaT), within a changing business, research, and technical environment. About the role You will be part of a team of Senior Service Analysts, supporting the administrative, learning, teaching, and research activities of the University. You will be actively involved in the day-to-day delivery of … an effective IT Delivery Service to the University, acting as the point of escalation for incidents and changes and will provide technical expertise in their area. A typical day may see you helping to set up and deploy equipment within a research laboratory, providing advice and guidance on specialist more »
Employment Type: Permanent
Salary: £29,605
Posted:

2nd/3rd Line Engineer Bath

Bath, Somerset, South West, United Kingdom
Hybrid / WFH Options
Penelope
you work from the office 3 days per week. From May 2024 we have car parking spaces available on site. You will join our service desk, which means youd spend some of the working day helping users remotely, over the phone and from time to time in person at … to learn to join our team in supporting our charitable and social enterprise clients across the UK. Essential requirements At least 5-6 years service IT support and help desk management experience Excellent problem solving skills with a proactive attitude Excellent interpersonal & customer service skills Excellent organisational more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

On-Site Engineer

Bath, Somerset, South West, United Kingdom
Apogee Corporation**
As part of Apogees Managed Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support … Acting as Apogees front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark levels of customer satisfaction through delivery of all contractual service levels. Key Duties include: Respond to customer service requests for the repair of business … of spare parts Develop and implement ongoing preventative maintenance schedules Report all activity using both Apogee and client incident management systems Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results Work with colleagues to help overcome new or unusual faults. more »
Employment Type: Permanent
Posted:

2nd Line Support Engineer

Corsham, Wiltshire, United Kingdom
DK Recruitment
DK Recruitment are seeking 2nd Line Support Engineer to join our client who are a leading managed service provider looking to expand their 2nd line service desk team. They heavily promote organic growth and this role has progression into the 3rd Line team. We are looking for a … minimum of 3 years IT support experience working on a service desk, ideally for a MSP but this isn't essential. Experience/Duties Experience supporting Windows Servers, O365, Azure AD, Intune and general Network administration and troubleshooting, TCP/IP and WAN/LAN/Wi-Fi Ensuring … that all communications to the Service Desk, phone calls, and emails are answered promptly and in a professional and courteous manner. Excellent customer service skills. Location: Corsham Salary: Up to £35,000 DOE They provide fully funded training and certifications. If you are interested in this role more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

Service Advisor

Poole, Dorset, South West, United Kingdom
Breeze Motor Group
Company: Breeze Motor Group Role: Service Advisor Salary: £28,000 to 30,000pa Location: Volkswagen Van Centre, Poole Job type: Permanent, full time Are you passionate about providing exceptional customer service? Ready to drive your career forward with one of the world's most iconic automotive brands … Our Breeze Volkswagen Van Centre in Poole has a fantastic opportunity for a Service Advisor to join our successful team. Why Join Breeze? As an energetic, focused and thriving company, we believe our people are what sets us apart and drives our company forward. If you want to be … off PURE gym membership 50% off campervan hire through Breeze Campers 24 days annual holiday, plus bank holidays (extra days given on length of service) Package: £28,000 to £30,000pa Hours: Monday to Friday, 8am – 6pm (1 in 3 Saturday on a rota) 45 hours Bonus We're more »
Employment Type: Permanent
Salary: £30,000
Posted:

IT Services Engineer

Gloucestershire, United Kingdom
Hays Specialist Recruitment
and support portal tickets. Hardware Maintenance: Ensure proper functioning of computer systems, Servers, and network components. Software Installations: Assist with software installations and updates. Customer Service: Provide excellent service to end-users, addressing their IT-related queries. Requirements: Technical Skills: Familiarity with networking (LAN, WAN, VPN), Routers more »
Employment Type: Permanent
Salary: GBP 28,000 Annual
Posted:

Training and Communication Content Designer (12 Months Fixed Term Contract)

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Motability Operations
content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and … collate qualitative and quantitative analytics and feedback to evaluate and measure the impact of communication and training, sharing insights into trends and opportunities with Customer Services teams to support continuous improvements. Qualifications You will have gained the following skills/experience: You're passionate about communication, learning and development … external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content more »
Employment Type: Contract, Part Time
Posted:

Booking Clerk (Central Booking Team)

Exeter, United Kingdom
Royal Devon University Healthcare NHS Foundation Trust
are seeking a dynamic individual to join our busy and fast paced department. You must demonstrate excellent organisational and communication skills along with outstanding customer service, and have experience of working with IT systems. The Central Booking Team is a very busy department with an expanding service … Description and Responsibilities please click the link below. More detail about the role To provide an efficient and responsive patient administration and appointment booking service, in accordance with Trust policies and standards relating to confidentiality and customer care. To manage a large volume of calls daily using the … Open-scape Contact Software system. Use multiple computer systems as required within the department such as MYCARE, NHS E-Referral Service and MS Office applications to utilise all available outpatient capacity in an appropriate way. Client desktop phone systems Actively take part in implementing, maintaining and improving the departments more »
Employment Type: Permanent
Salary: £22383.00 a year
Posted:

Field Service Engineer (Electrical)

Bristol, Avon, South West, United Kingdom
Ernest Gordon Recruitment
Field Service Engineer (Electrical) £25,000 - £30,000 + Private Medical + Birthday off + Training + Monthly Bonuses + Company Van + Call outs + Overtime + Company Benefits Bristol - Local Patch Are you a Field Service Engineer from an electrical background that is looking for an … been established for 22 years and install and maintain a range of mobility and stairlift equipment. They pride themselves on a high level of customer service and have maintained a family feel whilst growing their loyal client base and are now looking to further grow their team. This … properties to install and carry out PPM and reactive maintenance on mobility and stairlift equipment. You will work closely with another engineer and the service manager and will be on a 1 in 2 call out rota, for which you will be paid a flat rate even if you more »
Employment Type: Permanent
Salary: £30,000
Posted:

Field Service Engineer

Bristol Area, South West, United Kingdom
Just Recruitment Group Ltd
Just Recruitment is working with a market leading manufacturer, looking to recruit a Field Service Engineer to cover the Bristol/Swindon/Cheltenham/Salisbury areas and surrounding. The key purpose of this role is to be responsible for the installation, commissioning, service, repair, breakdown and maintenance … maintenance, or fault-finding visit To be considered for this exciting role you must be able to demonstrate a background working in a field service or technical support role, gained within a capital equipment environment. You should be qualified to a minimum of HNC level or above in electrical … an electrical test and inspection background would also be considered. Applicants are welcome from a wide range of equipment backgrounds You must have impeccable customer service skills and a confident and professional manner in customer facing environments. Key requirements Previous experience of performing in a technical field more »
Employment Type: Permanent
Posted:

Field Service Technician (Bristol)

Greater Bristol Area, United Kingdom
Cubic Corporation
for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore … more on Cubic.com. Overview: The purpose of this role is to ensure that Cubic equipment is responded to, returned to full service and maintained to the highest standard possible whilst achieving relevant contractual SLA’s. This position offers the opportunity to work at the cutting edge of technology within … procedures. Minimize downtime during fault callouts. Assist in equipment installation or commissioning as directed by management. Ensure compliance with Health and Safety regulations and customer requirements. Manage equipment modules delivery and collection from designated locations. Support stock control or fault control as needed by management. Maintain quality standards in more »
Posted:

IT Project Engineer

Cheltenham, Gloucestershire, South West, United Kingdom
Flat Fee Recruiter
This IT Service and Security provider are seeking an IT Project Management to join their dynamic team in Cheltenham! To benefit from a competitive salary of up to £45k per annum and a collaborative and skilled team environment, read on IT Project Engineer Cheltenham, GL50 1BB Full time, permanent … sized businesses find tailored IT solutions that meet their specific needs, from cloud migration to IT security enhancements. Their extensive expertise and commitment to customer satisfaction have earned them a trusted reputation in the industry. Due to continued growth, they are now seeking an IT Project Engineer to be … complex issues, and mentoring helpdesk staff The Ideal Candidate: They are seeking a proactive and technically skilled IT Project Engineer who can deliver excellent customer service, you must also have: Strong technical knowledge in networking, servers, storage, virtualisation, and security. Proven experience in managing IT infrastructure projects Ability more »
Employment Type: Permanent
Salary: £45,000
Posted:

IT Support Engineer

Kingsbridge, Devon, South West, United Kingdom
DK Recruitment Ltd
AD, Intune and general Network administration and troubleshooting, TCP/IP and WAN/LAN/Wi-Fi Ensuring that all communications to the Service Desk, phone calls, and emails are answered promptly and in a professional and courteous manner. Excellent customer service skills. Location: Kingsbridge (Full more »
Employment Type: Permanent
Salary: £30,000
Posted:

Procurement Stock Controller

Truro, United Kingdom
Royal Cornwall Hospitals Trust
Collation, Use of Inventory systems Desirable Warehouse management experience Skills Essential Excellent written and verbal communication Organisation and planning skillls IT literate-Microsoft Office Customer service experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as … such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are more »
Employment Type: Permanent
Salary: £22816.00 - £24336.00 a year
Posted:

European M365 Administrator

Ilfracombe, England, United Kingdom
TDK-Lambda UK
Support Microsoft Office and Outlook 365 Use Powershell for Microsoft365 administration Device management of both Windows and iOS using Intune. Dynamics 365 Sales/Customer Service/Marketing The candidate must be prepared to Travel within Europe Work independently whilst being part of a global team. The successful … In return the company offers excellent conditions of employment, 25 days holiday + Bank Holidays per annum, additional 1 days holiday at 10 years service and again at 15 years service, Company Sick Pay Scheme, free Life Assurance and Pension contributions above the statutory minimum (Employee 3.25%, Company more »
Posted:

AV/IT Helpdesk Support Engineer

Bournemouth, Dorset, United Kingdom
IN2-AV Recruitment
within the companies clients. You will be supporting all team members, providing desktop hardware, mobile and software device troubleshooting, with a high level of customer service included. The roles and responsibilities include: The monitoring of the helpdesk system for inbound issues. Ensuring all issues in question are logged more »
Employment Type: Permanent
Posted:

CX Planning Manager

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Motability Operations
Description Reporting to the CX (Customer Experience) Strategy and Planning Lead, this role will work collaboratively and constructively with teams across Motability Operations to develop and manage the 1-3 year roadmap of key CX activities, and analysis of their impact on achieving CX objectives and targets (using measurement … in evaluating and making decisions to deliver CX priorities, and aligning the company around the CX Strategy for Motability Operations Inputting into the overarching Customer Strategy, coordinating and aligning the CX roadmap with key teams and senior stakeholders Managing the view of all activities and milestones for portfolio of … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we more »
Employment Type: Permanent, Part Time, Work From Home
Posted:

Data Scientist - VRM (9-12-month FTC/Secondment)

Bristol, Avon, South West, United Kingdom
Motability Operations
into the used car market. The Scheme has been providing affordable, worry-free motoring for over 45 years. We pride ourselves on delivering outstanding customer service, with an independent customer satisfaction rating of 9.6 out of 10. How we work We work in a hybrid way. That … one should be left behind We find solutions We believe we must take the lead We drive change We believe everything starts with the customer We care What we can offer you Pay : competitive salary, with a yearly discretionary bonus, based on your performance Holiday : 28 days, and you more »
Employment Type: Temporary, Part Time
Posted:

MI Manager - Customer Services

Bristol, Avon, South West, United Kingdom
Motability Operations
business Responsible for accurate payments and reporting of the Motability Dealer Partnership (MDP) programme to the dealer network and stakeholders Increase awareness within the customer services division of key trends and make recommendations on action that can be taken to improve performance Responsible for the accurate management and retrieval … of customer, dealer & third party data Effectively manage the performance and culture of the MI team Ensure business partnering is delivered with demonstrative value & decision making Qualifications You will be an experienced leader that leads by example, who actively engages with stakeholders to understand their needs and manage expectations. … into the used car market. The Scheme has been providing affordable, worry-free motoring for over 45 years. We pride ourselves on delivering outstanding customer service, with an independent customer satisfaction rating of 9.6 out of 10. How we work We work in a hybrid way. That more »
Employment Type: Permanent, Part Time
Posted:

Project Administrator

Axbridge, Somerset, South West, United Kingdom
Ernest Gordon Recruitment
with good Excel skills, seeking a progressive role with a rapidly growing, agile and innovative manufacturer of water treatment systems, which provides a holistic service to its reputable clients in F&B, Industrial, Pharmaceutical and Aerospace, where you will be provided with strong training to ensure you become highly … development and delivery of specialist solutions. Within the role you will liaise closely with various departments, acting as a crucial link between Sales, Operations, Service and Suppliers. The role: Providing administrative support to the Projects team Obtain quotations for materials and supplies, ensuring excellent quality Ensure pricing matches schedules … work packs The person: Strong admin experience, with good excel skills Ideally from an Engineering or technical background Reference Number: BBBH13510 Keywords: Project Administrator, Service Administrator, Parts, Admin, Customer Service, Excel, Chemical Engineering, Mechanical Engineering, Water Treatment, Manufacturing, F&B, Plant Equipment, Piping, P&ID, Process Instruments more »
Employment Type: Permanent
Salary: £30,000
Posted:

Service Manager

Bristol, Avon, South West, United Kingdom
Industrial Door Solutions
Position : Service Manager Location : Bristol Benefits : Competitive Basic, Life Cover, Health Cash Plan, Pension, Benefits Hub Position Service Manager iDoor Solutions are actively recruiting for a Service Manager to work from our Bristol site. Within this role you will oversee and manage the delivery of service to our customers, through a team including a service planner and engineers. To ensure effective coordination of a team of engineers, ensuring a focus on the key areas of safety, customer satisfaction productivity and efficiency. To act as a point of escalation for both customers and the … team including a service planner and engineers. Support and where needed provide cover for the service planner. Skills and Experience - Service Manager A background within a similar position Organised and driven individual with a genuine customer focus The ability to prioritise a busy and varied workload more »
Employment Type: Permanent
Salary: £40,000
Posted:

IT Support Engineer

Stroud, Gloucestershire, South West, United Kingdom
Spectrum IT Recruitment
opportunity for you! We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Stonehosue, Gloucestershire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on … providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT Support Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the … and suppliers via incoming phone calls, emails or through our ticketing system - Supporting customers with their software and hardware applications - Fault analysis, resolution, and service continuity assurance across customers' software and hardware products - Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products - Following all more »
Employment Type: Permanent
Salary: £24,000
Posted:

IT Support Engineer

Poole, England, United Kingdom
Cloud Decisions
doing... Engage with Clients: Be the frontline of support, handling 1st and 2nd line support calls via telephone, email, and instant messaging. Provide exceptional customer service and ensure issues are resolved promptly. Onsite Support: Occasionally visit client sites for full-day support and project work, ensuring seamless operations more »
Posted:
Customer Service
the South West
10th Percentile
£21,250
25th Percentile
£25,000
Median
£30,000
75th Percentile
£43,750
90th Percentile
£61,250