1 of 1 Permanent Customer Service Representative Jobs in the South West

Customer Service Representative Location: Gloucester Salary: £23,000 + Bonus Hiring Multiple Candidates £23,000 base salary plus annual team bonus | 35-hour working week | Fun team incentives | Ongoing career training and development | Clear opportunities for progression | Free onsite parking | Supportive and inclusive work environment What Youll Be Doing: Responding promptly and professionally to a wide range … of customer queries across various communication channels. Keeping customers updated when follow-ups are required or when arranging service engineer visits. Performing initial triage of connectivity issues and escalating or scheduling engineer support where necessary. Assisting potential customers in understanding the companys products and packages. Working collaboratively with colleagues to ensure customer needs are met effectively. Recommending … relevant products and services that may enhance the customer experience. What Were Looking For: A strong communicator with a natural ability to connect with people. Excellent interpersonal and listening skills. A proactive problem-solver who takes ownership of customer issues. Organised, self-motivated, and adaptable in a fast-paced environment. Someone who thrives on delivering high-quality customer More ❯