Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Set2Recruit
Server (2016+), Active Directory, DNS/DHCP Experience with Azure (e.g. Azure AD, basic VM management, Intune) Good networking fundamentals: firewalls, switching, VPNs Familiarity with backup solutions (e.g. Veeam, Datto), RMM tools, and remote troubleshooting A strong desire to develop your technical skillset and move into a senior/3rd line position Excellent customer service and communication skills Full UK More ❯
Familiarity with networking concepts: DNS, DHCP, VLANs, VPNs, routers, firewalls (e.g. Draytek/Ubiquiti) Exposure to VoIP systems (Yeastar, Horizon or similar) Experience with RMM and ticketing systems (HaloPSA, Datto RMM or similar) Desirable (Not Essential) Certifications such as CompTIA A+/Network+, Microsoft MCP/MCSA, or ITIL Foundation Experience updating and managing Wordpress websites Previous experience in a More ❯
proficient in supporting Microsoft Teams, including its phone system capabilities, and managing Cisco Firewalls. Essential skills also include server patching, VMWare, robust backup and disaster recovery planning, particularly with Datto for virtual machine restoration. This is a fantastic opportunity for a 2nd Line Support engineer looking for a varied role to join a market leader within its industry. The Role …/2022) and Windows 11. Expertise in Azure services (Hybrid AD, Intune/Autopilot) and Microsoft Teams support. Skilled in Cisco Firewalls and server patching. Experienced in VMWare and Datto backup/DR. Proven track record in a similar position: 2nd/Second Line Support, IT Support, IT Technican. Reference Number: BBBH257614 To apply for this role or for to More ❯
