Case management ITSupportAnalyst - up to £36,000 I am seeking a case management ITSupportAnalyst to work on-site across 5 different sites for a well-known client based in the Devizes area. The right case management ITSupportanalyst will be a part of the IT team, assisting with te implementation, maintenance & control of elements of the Information Technology within the office at all locations when and where needed as instructed by the departmental manager. Also assisting the IT systems and software developer in … this role include: Salary up to £36000 Pension scheme 25 days holiday Shut down days at Christmas Bank Holidays Birthday off Key Reponsibilities include: Support case management scripting, troubleshoot issues, and identify areas for process improvement. Provide first-line technical support to staff, ensuring effective use of ITMore ❯
Stratford-Upon-Avon, England, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
ITSupportAnalyst/Stratford-Upon-Avon Are you a tech-savvy problem-solver with a passion for delivering top-notch ITsupport? We’ve partnered with the UK’s leading provider of environmental compliance and data management services who are seeking an ITSupportAnalyst to join their team. What You’ll Do: Be the go-to for up to 400 staff, providing exceptional end-user support alongside their team. Diagnose and resolve IT issues, ensuring seamless service delivery within agreed SLAs. Collaborate on exciting technical projects, maintain … infrastructure, and support their Microsoft stack (Azure, Active Directory, Windows Server, and more). Champion cybersecurity, contribute to ISO 27001 compliance, and support business continuity efforts. Coach and guide juniors to success while driving innovation in IT processes. Be comfortable working on Service Desk and dealing with More ❯
11009SJR £24k - 28k per year ITSupportAnalyst Plymouth, Devon - On-site - £24,000 - £28,000 (DOE) We are currently seeking a motivated and customer-focused ITSupportAnalyst to join our client's team. The successful candidate will be responsible for providing first … line technical support across the organization, ensuring IT services run smoothly and efficiently. Key Responsibilities: Provide first- and second-line technical support to end-users via phone, email, and in person Troubleshoot and resolve hardware, software, and network issues Set up and configure new laptops, desktops, and … mobile devices Maintain IT documentation and asset records Escalate complex issues to relevant teams or third-party vendors Support user account management (Active Directory, Office 365, etc.) Skills & Experience: Previous experience in a similar ITsupport role Good understanding of Windows 10/11, Office More ❯
Role: ITSupportAnalyst Salary: £34,000 + Package Location: St. Hellier, Jersey (Office Based) A fantastic opportunity to join a multi national organisation who provide excellent opportunities for progression. The role will focus on providing desktop support for users at the organisaton's St. Hellier … office and providing phone support to the group's global teams. The role offers an great opportunity to gain experience in a global organisation. Key Responsibilities Provide local and remote support of incoming requests to the Global Service Desk via telephone, web portal, email, and chat. Ensure tickets … process, including all successful and unsuccessful decisions made and actions taken, through to final resolution Required Skills/Experience 2+ years' experience in an ITSupport position. Experience of supporting users in both an office and remote environment Experience of using an ITSM tool such as ServiceNow Experience More ❯
ITSupportAnalyst (2nd/3rd Line) x 3 - New! (REFGJ21) Salary: £35k - £40k per annum + Excellent Benefits Due to periods of growth and expansion a leading organisation is recruiting now. My client is looking for talented 2nd Line/3rd Line ITSupport Analysts to join their amazing team and provide outstanding support to their customers. Ideal candidates will have the following: A minimum of 3 years’ experience in 2nd/3rd line support Knowledge of virtualisation software and cloud services such as Azure and AWS Good troubleshooting/problem More ❯