51 to 74 of 74 Permanent ITIL Jobs in the South West

working Salary : £40k + benefits Infrastructure Engineer Key Skills Required: M365 - SharePoint/Teams/Exchange Active Directory Virtualisation- VSphere, VDI LAN/WAN ITIL Storage - SAN Backup- Veeam If this role is of interest, please apply now. more »

skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (e.g. Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and more »

the knowledge and experience to consider when AI is a viable and appropriate solution. Service Management Framework Knowledge: Broad understanding and experience of the ITIL service management framework, ensuring the correct processes and procedures are applied, providing a high level of service during the transition to new technology. User focused more »

service requests are logged and assigned with appropriate levels of detail, categorization, and prioritization. Maintain a high degree of customer service and adherence to ITIL service management principles, taking ownership of incidents and requests, and being proactive when dealing with customers. Support and administer Microsoft Office 365 products and packages. … organize and prioritize time. Experience of working within Cyber Security best practices. Proficient in the use of Microsoft Office Suite. Experience working with the ITIL best practice framework. Desirable: Enquiring mind and interest in technology with a willingness to learn and identify new ways of working while managing change to more »

the Continuous Service Improvement Plan Ideally to be successful you will have: 3 years Release Management experience and has written release processes and procedures ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail more »

support Confident in building and deploying mobile devices and laptops Ability to configure and install switches and routers Great communication and teamwork skills An ITIL qualification/MCP cert or similar would be a bonus The role will be based out of the Bournemouth head office with very occasional visits more »

Proven experience of managing complex ICT projects through to completion. An understanding of the role of IT systems in facilitating business strategy. Knowledge of ITIL processes and the use of CMDB. Prince2 Experience of working within both private and public sectors (Beneficial) What you'll get in return Salary more »

Winfrith. This is a hybrid role which means there is an opportunity for regular home working. Skills and Qualifications Ability to undertake and achieve ITIL Service Practitioner level certification if not held already, this should be within the first two years of appointment. ICT Security qualifications: - CISMP Certificate in Information more »

Desk team members when required and Provide enhanced support and 2nd level of incident investigation. What you'll need to succeed Education and Qualifications: ITIL v3/v4 Foundation qualification is desirable MCP certification would be desirable Knowledge & Experience: 2 years experience of providing team leader support in a similar more »

Desk team members when required and Provide enhanced support and 2nd level of incident investigation. What you'll need to succeed Education and Qualifications: • ITIL v3/v4 Foundation qualification is desirable • MCP certification would be desirable Knowledge & Experience: • 2+ years’ experience of providing team leader support in a similar more »

configuring and installing Routers, Switches and Access Points Be able to demonstrate the relevant practical skills required for this role Be methodical and accurate. ITIL v3/4 Foundation and MCP certification qualified (is desirable) Be confident in interactions with colleagues in own team and elsewhere. Demonstrate a high degree more »

MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 – 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: • Provide remote Technical Support with occasional customer visits • Provide assistance by phone, email and/or using a ticket management system … of working in a busy MSP environment • Experience of configuring and supporting network devices such as Firewalls and Switches • Good understanding of principles of ITIL Framework Technologies & Experience • Veeam Cloud Connect • Microsoft Remote Desktop Services • Citrix XenApp/XenDesktop • Veritas (Symantec) Backup Exec • Symantec Endpoint Protection • Fortinet Firewalls • HPE/ more »

experience, including defining policies, updating, management and troubleshooting of two or more of the following major vendors; Checkpoint, Palo Alto, Fortinet and Cisco ASA - ITIL Foundation certification/experience of working in ITIL process driven environment - Cisco based SDWAN, MPLS, site to site and remote access (IPSec and SSL) VPN … Support experience of IP telephony and contact centre technologies - Experience in a customer support, service-level based environment and able to demonstrate application of ITIL Excellence in customer service is essential - Understanding of cloud networking (MS Azure preferred). Practical application of corporate security policies, standards, and practices. Experience of more »

Expert in the use of solutions such as RPA, or willingness to learn within 12 months. Understanding of appropriate service & project management methodologies (e.g. ITIL, Agile, DevOps, Prince2). Experience of working both independently and in a team-oriented collaborative environment is essential. Experience of re-prioritising activities based on … EPICs, Features and tasks as a prioritized and time estimated backlog of work. Expert in Azure technologies, with appropriate certification. Qualification in software testing. ITIL qualification. Relevant security qualifications. Expert in Microsoft Dynamics. Employer details Employer name Wiltshire Council Address County Hall Bythesea Rd Trowbridge Wiltshire BA14 8JN Employer's more »

software licensing, in particular Microsoft Volume Licensing (Desirable) Knowledge of communication technologies including remote access (Dial-up/ADSL), leased lines, and domain names ITIL V3 Foundation. Ideal Experience and Attributes Proven, effective experience in an IT support role Ability to provide effective and efficient diagnosis and logging of IT … Ability to effectively support desktop PCs (including PC hardware), peripherals, desktop/Office applications and server/Back Office applications Experience of working with ITIL processes Effective written and oral communication skills. Customer service orientation Results oriented Proactive, Flexible and Positive approach to work Respond effectively to conflicting work demands more »

Service Delivery Manager - ITIL Permanent Must be able to obtain SC Clearance Bristol - Hybrid working Contribute to the Incident Management, Service Request, and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required. Take ownership of major incidents to ensure coordination … Detail-Oriented - This position requires analytical skills and the ability to interpret information from numerous sources to prepare and present reports. Knowledge of the ITIL framework desirable Demonstrable commercial acumen, with excellent written and numerical skills. You will be experienced in writing Statements of Work, project approaches and proposals. Experience more »

2nd Line Engineers, have you considered a career in Defence? This is an area that can offer you variety, strong team work, an environment that is challenging and refreshing and opportunities to climb that career ladder! If you have 1st more »

analytical skills (E). Ability to write technical documentation (D) Diligent and thorough approach to problem solving (E). Experience of working within an ITIL based service management framework (E). Understanding of the workings of a high-end IT Service Desk (E). Experience/understanding of SACM (D … . Knowledge and experience of working in a HE environment (D) Training & Qualifications: ITIL v4 Foundation (E). Snow Atlas (D). BMCHelix (E). Equality, diversity and inclusion We are an inclusive and welcoming employer that encourages a wide range of applicants. We embrace diversity and want everyone to more »

security monitoring & logging (e.g. Microsoft Cloud App Security). Experience with Office 365 and Azure AD security, compliance & auditing. Service Desk management within an ITIL Environment Strong customer focus and customer service attitude. Strong personal organisational skills. Desirable Skills: Experience in utilising Power BI, Forms and Power Automate to gain … business benefit. Awareness of emerging Azure services & Microsoft roadmap. Desirable Certifications, Qualifications Experience: Microsoft 365 Certified Fundamentals ITIL Foundation Company benefits include: Discretionary 10% bonus Discretionary 2k annual training fund per employee Very competitive pension scheme Virtual GP Annual Eye Test more »

culture and relationships with stakeholders. Proficiency in translating technical concepts to non-technical stakeholders. Experience managing IT budgets and building service strategies. Knowledge of ITIL practices and experience in managing SLA and KPI. Experience in end-user computing and modern workforce environments. This is a fantastic opportunity for an exceptional … team coaching. Qualifications and Experience: Demonstrable experience leading 3rd line technical teams at a strategic level. Experience leading teams greater than 30 technical staff. ITIL Foundation or above (or willing to undertake). Previous experience in a technical role within end-user computing or Microsoft applications. Full UK driving licence. more »

Incident/Problem Manager x 2 - ITIL - All Levels - Swindon - FinTech - New! £28,000 - £38,000 + Benefits + Bonus + Hybrid +++ 2/3 days on site per week +++ Leading organisation in Swindon requires a number of Incident Managers/Problem Managers to join its growing ITIL … Service Operations function. Suitable candidates will have the following: Circa 2 years in ITIL Service Operations with a focus on Problem Management Analytical approach to problems and excellent attention to detail Work under pressure and to deadlines Continuous Service Improvement mindset BI Tools – Ideally Power BI or EazyBI - Desirable Jira more »

you'll handle various aspects of IT support, including incident and request management, knowledge and asset management, and ensuring continual service improvement while following ITIL best practices. You will lead the team to daily tasks involve system checks, documenting processes and end-user guidelines, and adhering to company policies. To … and Microsoft Exchange administration, troubleshooting hardware and software issues, managing web and email filtering permissions, and handling business systems accounts and remote access tools. ITIL v3/v4 Foundation & MCP qualification are desirable. If you have a good IT technical support background and capable of managing a support team - please more »

+ a great benefits package Hybrid – 2 days per week in a central Bristol office IT | Infrastructure | Governance | Azure | Data | Auditing | Cobit | ITIL | ISO27001 Although a small team, they’re a global leader working with some of the most recognisable brands. Due to steady growth from a customer and staff … and manage data governance and security across the business. Responsibilities: Oversee availability, performance, security, and scalability of cloud-based production systems. Experience with either ITIL COBIT or ISO 27001 would be very beneficial. Complete audits of the IT platform security. Manage multiple stakeholder relationships. Work closely with the data team. … IT | Infrastructure | Governance | Azure | Data | Auditing | Cobit | ITIL | ISO27001 This company is in Bristol. Due to the working arrangement, the position is commutable from Bath, Newport, Cardiff, Swindon, Gloucester, and everywhere in-between. more »

site so you'll personally deal with 1st-3rd Line Support for VIPs and Senior Leadership. You will follow and lead the implementation of ITIL frameworks to ensure speed and efficiency. Due to the need to get this off the ground you will start office-based but 3-6 months … from now will be a hybrid-working position. The ideal candidate will be a Service Desk Team Lead or Similar with an ITIL V4 Foundation or higher. Candidates must have commercial experience of working with ITIL Frameworks and best practice. Candidates must be strong communicators and possess strong stakeholder management … The Role: *IT Service Desk Leader *Leading 1st and 2nd Line Support *Delivering 1st-3rd Line Support personally for VIPs and Senior Leadership *Implementing ITIL best practice *Site based 5 days a week to start The Person: *Service Desk Team Lead or similar *ITIL V4 Foundation or higher *Commercial experience more »