10 of 10 Permanent Incident Management Jobs in the South West

productivity applications. · Experience in Exchange Online and other M365 Collaborative tools/products like MS Teams, SharePoint, One Drive etc. · Knowledge about License Management · PowerShell scripting · Knowledge about JIRA and ServiceNow tool · Establish and maintain excellent relationship with customer stakeholders and develop processes to improve efficiency and effectiveness … Azure tenant-level configuration, including · Azure Active Directory administration · Single Sign-on (SSO) · Conditional Access Policy (CA) · Multi-Factor Authentication (MFA) · Identity and Access Management (IAM) · Managing/Administering Exchange Online and other M365 Collaborative tools/products like Teams, SharePoint, One Drive etc. · Configure and manage a Teams ...

great opportunity comes with clear progression opportunities and will require someone to come with both technical and GRC security experience. Key Responsibilities: Oversee security incident management and response Threat management Configure, implement and maintain security tools such as SIEM, XDR, EDR, vulnerability management Implement and maintain … security controls Conduct vendor risk assessments, support internal and external audits Governance, risk and compliance Skills & Experience: Proven experience in Cyber Security operations, threat management Strong knowledge of SIEM, XDR, EDR, vulnerability management, firewalls and network security Good understanding of risk management, vendor security assessments and compliance ...

eligible and willing to obtain SC clearance and will be based at Warminster working in a hybrid style. Key Responsibilities: Lead the problem management process, ensuring effective identification, analysis, and resolution of underlying causes of incidents. Conduct root cause analysis (RCA) for recurring or major incidents and coordinate corrective … support teams to identify trends and recurring issues impacting service performance. Develop and maintain known error databases (KEDB) and knowledge articles to support faster incident resolution. Coordinate problem investigations and ensure appropriate technical resources are engaged to resolve underlying issues. Monitor and report on problem management metrics, including ...

Recruitment Team to review. DUTIES Your duties as the IT Support Engineer/1st Line Technical Support Service Desk Analyst include: Incident Management: Act as the first point of contact for technical issues, triaging and resolving user problems Technical Troubleshooting: Diagnose and fix Windows 10/11, Microsoft … update and manage tickets through to resolution using PSA/RMM tools Customer Communication: Provide clear updates and maintain strong customer service throughout Escalation Management: Escalate complex issues with accurate and detailed notes System Monitoring : Respond to alerts and assist with routine maintenance tasks Documentation: Create and update knowledge ...

Officer (CSO) provides clinical safety assurance across the digital product lifecycle, ensuring compliance with DCB0129 and DCB0160 standards. The role involves leading clinical risk management, including hazard analysis, Safety Assurance Levels (SAL), and development of Clinical Safety Cases and hazard logs. You will support incident investigations, contribute … clinical risk identification and hazard analysis Develop and maintain Clinical Safety Cases and hazard logs Advise on safe clinical design and risk mitigation Support incident reviews and post-implementation assessments Engage with governance groups and stakeholders Embed clinical safety within agile delivery teams Key Requirements: Clinically qualified and registered ...

Policy) Understanding of networking fundamentals (LAN, VPNs, routing, connectivity) Experience with remote support and monitoring tools (e.g. Datto RMM, TeamViewer) Strong communication, organisation and incident management skills Full UK driving licence Desirable: Microsoft 365 certifications or working towards them Knowledge of Azure, firewalls or disaster recovery solutions Experience ...

managed delivery model. You will work across structured and semi-structured data from key internal systems, including HR, care delivery, finance, estates, medication and incident management to build reusable data pipelines, semantic models and certified datasets. Your work will directly support operational teams, strategic planning and improved outcomes ...

easily be picked up by colleagues during an absence. Admin 10% Follow appropriate departmental and company procedures and policies (i.e., change control, problem and incident management) Monitor performance through the scorecard Monthly meetings with on-site primary contact Reporting ticket management Essential: Previous AV support experience … concierge service Skilled AV Engineer possessing good interpersonal skills, and should be comfortable with Senior Management Must be smart and confident in their appearance. Should have proven abilities within the AV industry and/or corporate environment for over 5 years Excellent communication and customer service skills Enthusiastic ...

resolve incidents, service issues, and user requests Manage and update support tickets, ensuring effective diagnosis and resolution Follow documented runbooks and operational procedures Support incident management for high-priority or critical services Contribute to continuous improvement activities to reduce operational issues Work closely with engineers, platform teams … environment At Senior and Lead levels you will also: Lead or support engineers during shift and act as an escalation point Take ownership of incident coordination and operational decision-making Mentor and support junior engineers Improve operational processes, runbooks, and technical standards Contribute to the overall technical direction ...

+ shift uplift About the Role A senior operations role within a secure cloud platform supporting critical UK infrastructure. This role focuses on complex incident management, platform troubleshooting, and operational improvement within a Kubernetes-based environment. Key Responsibilities Own and resolve complex incidents across cloud infrastructure Troubleshoot Kubernetes ...