2 of 2 Permanent Infrastructure Support Engineer Jobs in the South West

Infrastructure Support Engineer – Managed Service Provider Location: Hybrid (Home-based + weekly visits to Gloucestershire office) Salary: Competitive + Bonus + Benefits We’re working with a high-growth Managed Service Provider who are seeking a talented Infrastructure Support Engineer to play a pivotal role in delivering best-in-class IT services to their … client base. This is an opportunity to join a forward-thinking business that’s redefining what “great support” looks like – combining technical excellence with a consultative, customer-first approach. The Opportunity You’ll act as the backbone of the IT support function, providing expert 2nd/3rd line support both remotely and on client sites. From advanced … assessments and produce high-quality reports. Build lasting relationships with clients, becoming a trusted technical partner. What We’re Looking For We want someone with genuine passion for IT infrastructure and customer service. The ideal candidate will bring: Strong 2nd/3rd line skills across networking, firewalls (Fortinet preferred), and Windows Server. Hands-on experience with Microsoft 365, Intune More ❯

If you are interested in working for a specialised, highly regarded technical support partner, with a small but growing team of systems implementation engineers providing the very best of breed cyber security, systems and networking services, read on! This majority remote role would entail working with technical staff in various UK based clients, and providing technical assessments and ongoing … support of the company’s solutions delivered by their field-based infrastructure engineers. You will already have a demonstrable knowledge of Network and Server Configs, Firewalls (ideally Fortinet), M365, Intune, Entra, Azure, DNS, DHCP, IP subnetting etc. You will gain access to unlimited training and CPD, become an expert in Fortinet and other technologies. As well as opportunities … to grow the helpdesk service or progress into a field based technical infrastructure work. The dynamic and professional culture of the business, along side a deep specialisation in networking and technology systems would suit someone with great problem solving abilities and an aptitude for creating and supporting best of breed technology solutions. Experience with the education sector is highly More ❯