risks Youll understand the role that your services perform in the customers business Youll prepare and deliver service reports and participate in reviews with customers and colleagues. Change Delivery Management Youll use your contacts and insight to identify new ways in which Computacenter can add value to our customers through the improvement of existing services Youll demonstrate awareness of … relevant project management approaches and make sure that changes to our services go into life successfully. Business Management Youll work with the Snr Delivery Lead/Delivery Director as well as Group Services and other colleagues, as appropriate, to support the account strategy and to ensure that Computacenter presents itself as a single, joined-up team to the … in that business Youll contribute to and deliver against a communications plan, both customer-facing & internal, ensuring clear & consistent messaging both verbally & in written form across various media. Contract Management Youll support our Group Services colleagues in the development, negotiation and agreement of contract changes within the Customer account as appropriate Youll be involved in managing the contracts that More ❯
swindon, wiltshire, south west england, united kingdom
COMPUTACENTER (UK) LIMITED
risks Youll understand the role that your services perform in the customers business Youll prepare and deliver service reports and participate in reviews with customers and colleagues. Change Delivery Management Youll use your contacts and insight to identify new ways in which Computacenter can add value to our customers through the improvement of existing services Youll demonstrate awareness of … relevant project management approaches and make sure that changes to our services go into life successfully. Business Management Youll work with the Snr Delivery Lead/Delivery Director as well as Group Services and other colleagues, as appropriate, to support the account strategy and to ensure that Computacenter presents itself as a single, joined-up team to the … in that business Youll contribute to and deliver against a communications plan, both customer-facing & internal, ensuring clear & consistent messaging both verbally & in written form across various media. Contract Management Youll support our Group Services colleagues in the development, negotiation and agreement of contract changes within the Customer account as appropriate Youll be involved in managing the contracts that More ❯
risks Youll understand the role that your services perform in the customers business Youll prepare and deliver service reports and participate in reviews with customers and colleagues. Change Delivery Management Youll use your contacts and insight to identify new ways in which Computacenter can add value to our customers through the improvement of existing services Youll demonstrate awareness of … relevant project management approaches and make sure that changes to our services go into life successfully. Business Management Youll work with the Snr Delivery Lead/Delivery Director as well as Group Services and other colleagues, as appropriate, to support the account strategy and to ensure that Computacenter presents itself as a single, joined-up team to the … in that business Youll contribute to and deliver against a communications plan, both customer-facing & internal, ensuring clear & consistent messaging both verbally & in written form across various media. Contract Management Youll support our Group Services colleagues in the development, negotiation and agreement of contract changes within the Customer account as appropriate Youll be involved in managing the contracts that More ❯
better align our services to our customers' needs, working with our group services colleagues * Prepare and deliver service reports and participate in reviews with customers and colleagues. Change Delivery Management * Use your contacts and insight to identify new ways in which we can add value to our customers through the improvement of existing services * Demonstrate awareness of relevant project … management approaches and make sure that changes to our services go into life successfully. Business Management * Make sure that colleagues in our delivery functions, and our partners who deliver to the customer, understand the strategy, the customers' business and our place in that business * Contribute to and deliver against a communications plan, both customer-facing & internal, ensuring clear … consistent messaging both verbally & in written form across various media. Contract Management * Support our Group Services colleagues in the development, negotiation and agreement of contract changes within the Customer account as appropriate Relationship Management * Be the primary interface to one or more stakeholders within the customer organisation. You'll ensure that you maintain a positive and constructive relationship More ❯
relation to problem solving and technical optioneering, driving and supporting teams to make technical recommendations based on sound analysis and knowledge. Work closely with Delivery Leads and Lead Developer management to ensure appropriately skilled technical expertise is in place across Digital Services, owning a resource requirement pipeline against skillset is managed. Great linemanagement is important to … them as an organisation, and they will equip and support line managers to develop the skills they need. They aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification Qualifications/licenses: Agile certification in either a general or development specific genre, or a willingness to work More ❯
is looking to recruit a Contact Centre Manager to join their team on a full-time, permanent basis. ABOUT THE ROLE The Contact Centre Manager is responsible for direct linemanagement of 15 Advisors and regular engagement with clients along with supporting the Customer Contact Director with leading the customer contact strategy. RESPONSIBILITIES As a Contact Centre Manager … Experience leading high-performing customer service teams within a regulated contact centre environment, preferably Financial Services Preferably have experience with vulnerable customers Expert in coaching, people development and performance management Ability to be hands-on with the day-to-day team management whilst also involved in the long-term strategy Proven track record of driving service improvement and … operational efficiency Expert in contact centre technologies, sourcing and implementing platforms including telephony, CRM, WFM, QA tools and Knowledge Systems Excellent stakeholder management and communication skills, experienced in collaborating closely with other departments. NEXT STEPS If you’re professional, hard-working and interested in becoming a Contact Centre Manager, apply today with your current CV! Our team will review More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Gem Partnership Ltd
expert (SME) in contract management. You will use your deep industry knowledge to: Engage with industry peers to build advocacy for their platform. Contribute expert insights to our learning management system (LMS) to educate and empower customers. Support Sales and Partnership teams in pre-sales engineering conversations with senior decision makers. This is both an outward-facing networking role … Pre-sales support on the largest, most complex deals, helping devise a compelling solution that demonstrates a deep understanding of industry challenges Advise prospects on best practices for contract management using the clients software. Translate customer pain points into product positioning opportunities. Content & Knowledge Sharing Ensure their platform, knowledge base, and customer training materials are industry relevant, accurate, quality … and engaging. Produce thought leadership articles, webinars and case studies. Collaborate with product and marketing teams to ensure industry relevance in messaging. Internal Enablement Linemanagement of Content and Community team. Provide training to internal teams on contract principles, compliance, and processes. Keep up-to-date and feedback industry trends and client insights to inform product roadmap decisions. More ❯
and coach them towards successful delivery for our clients, enabling them and holding them accountable for producing high quality outputs and deliverables Maintain a broad technical knowledge of product management, and continue to develop knowledge of user-centred design and technical practice. Assist and be able to shape strategy, proposals, statements of work and roadmaps Contribute to Made Tech … s community of practice for Product and collaborate with other disciplines Assist in developing and growing the discipline in line with business and capability needs, ensuring we embed the Made Tech way of product-led and design thinking into all that we do Skills, knowledge and expertise Skills people must have: Excellent understanding and articulation of the value of … trust within teams to share little and often Experience in re-designing legacy services and products Maintaining a deep working knowledge of product, design and research techniques Experience in linemanagement Eligibility SC Eligibility: An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. We require More ❯
extraction, reporting, and integration tasks. Design and manage reports using SSRS and Power BI to meet requirements across departments. Collaborate with the team to optimise existing data processes and management systems. Assist the team in troubleshooting and maintaining reports, databases, and software applications ensuring data quality, integrity and security. Maintain clear and up-to-date technical and end-user … Provide user training and support to promote adoption and understanding of the solutions delivered. Assist the IT team with updates to the student records system. Work closely with the linemanagement and the other members of the development team to ensure project and regular cycle deadlines are met. As our Systems & Reporting Developer , you’ll ideally have: Level More ❯
will include finding and capturing machine damage and keeping accurate and comprehensive service and maintenance records. It is also really important that you communicate effectively, ensuring that you are Line Manager and Customers are kept informed as required. Mobile Generator Engineer/Power Engineer - The Details Basic salary £40,000 - £45,000 OTE £50,000 PLUS Company Van Business More ❯
will include finding and capturing machine damage and keeping accurate and comprehensive service and maintenance records. It is also really important that you communicate effectively, ensuring that you are Line Manager and Customers are kept informed as required. Mobile Generator Engineer/Power Engineer - The Details Basic salary £40,000 - £45,000 OTE £50,000 PLUS Company Van Business More ❯
will include finding and capturing machine damage and keeping accurate and comprehensive service and maintenance records. It is also really important that you communicate effectively, ensuring that you are Line Manager and Customers are kept informed as required. Mobile Generator Engineer/Power Engineer - The Details Basic salary £40,000 - £45,000 OTE £50,000 PLUS Company Van Business More ❯
the world use our solutions for their payments. Job description: Corpay is currently looking to hire a Sales Manager within our Allstar division. This position falls under our Chargepass line of business and is located in Swindon In this role, you will work as part of a dynamic and lively department with other Sales Managers, our teams specialize in … for their fleets. The role of the Sales Manager is to lead and manage the operational performance of the telesales function, and to optimise revenue to the organisation through linemanagement and continuous improvement. This role will focus on leading a team of B2B sales executives, ensuring the team achieve their performance KPI'S. You will be a … you hit sales targets and provide our customers with a five star customer experience. You will be responsible for delivering against team sales targets ensuring systematic pipeline build and management, as well as guaranteeing all customers and prospects have a positive experience from Corpay. Role Responsibilities Coach and support the team on B2B outbound calling, qualifying leads and generating More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
grows in influence and capability. Build a collaborative culture of critique, learning, and knowledge-sharing, scaling good practice through playbooks, rituals, and reusable patterns. Depending on team structure, provide linemanagement for Senior or mid-weight designers. Qualifications Must be passionate about developing and mentoring. Able to form strong trust-based relationships with team members, peers, managers and More ❯
Employment Type: Permanent, Part Time, Work From Home
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
required to conduct activities for diagnostics, repair and replace PC’s, Laptops, Printers, and retail equipment with associated peripherals. This may also include basic Servers & relevant network activities in line with business requirements. Complete customer rebuilds and configuration to desk Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned … role to the required standard. Will also be expected to work towards a basic knowledge of servers and basic networking equipment. Carry out any other reasonable request from your linemanagement Participate in 24/7 coverage via a rota system (where contractually identified) Work a certain amount of overtime when required to do so Practice ‘Quick Win … processes Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace Will maintain company assets to keep them in good working order and good general condition 16. Be familiar with customer policies and processes where applicable Skills and experience: Must always be professional and presentable. Must have a full UK driving More ❯
required to conduct activities for diagnostics, repair and replace PC s, Laptops, Printers, and retail equipment with associated peripherals. This may also include basic Servers & relevant network activities in line with business requirements. Complete customer rebuilds and configuration to desk Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned … role to the required standard. Will also be expected to work towards a basic knowledge of servers and basic networking equipment. Carry out any other reasonable request from your linemanagement Participate in 24/7 coverage via a rota system (where contractually identified) Work a certain amount of overtime when required to do so Practice Quick Win … processes Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace Will maintain company assets to keep them in good working order and good general condition 16. Be familiar with customer policies and processes where applicable Skills and experience: Must always be professional and presentable. Must have a full UK driving More ❯
required to conduct activities for diagnostics, repair and replace PC's, Laptops, Printers, and retail equipment with associated peripherals. This may also include basic Servers & relevant network activities in line with business requirements. Complete customer rebuilds and configuration to desk Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned … role to the required standard. Will also be expected to work towards a basic knowledge of servers and basic networking equipment. Carry out any other reasonable request from your linemanagement Participate in 24/7 coverage via a rota system (where contractually identified) Work a certain amount of overtime when required to do so Practice ‘Quick Win … processes Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace Will maintain company assets to keep them in good working order and good general condition 16. Be familiar with customer policies and processes where applicable Skills and experience: Must always be professional and presentable. Must have a full UK driving More ❯
exemplary customer service to support a prestigious school in the Stonehenge area. KEY RESPONSIBILITIES Take ownership of problems and proactively resolve incidents or changes allocated to you by your line manager Maintain focus on the whole life of service delivery, from the first touch point to the closure of the incident Supporting the team to build a culture of More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official Exams You will then go on to sit the CompTIA Security+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official Exams You will then go on to sit the CompTIA Security+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯