bank holiday Your Responsibilities as an IT Technician will include: Providing 1st and 2nd line support for PCs, laptops, iPads, printers, AV equipment, and peripherals Troubleshooting issues across Windows, MacOS, and networking environments Managing user accounts, device imaging, and Office 365 support Performing regular system maintenance and antivirus checks Maintaining accurate records via the IT Helpdesk system … between multiple school sites as part of your daily responsibilities Required Skills and Qualifications: Minimum 2 years’ experience in IT support Strong support knowledge of Windows 10/11, MacOS, networking, hardware repairs and Office 365 Familiarity with Active Directory, file permissions, installations, configurations and printer support Excellent communication and customer service skills Must be comfortable travelling More ❯
date and accurate Essential qualities and skills to apply for the role of Senior IT Technician Detailed knowledge of Microsoft Windows 10 & 11, Windows Server 2019 & 2022 and AppleMacOS Ventura Operating Systems. Experience of Microsoft Office, Office 365 and Google Docs, Sheets and Slides. Experience of hardware upgrades/removals. Understanding of Audio/Visual equipment (such as More ❯
Stratford-upon-Avon, Warwickshire, England, United Kingdom
Oscar Technology
or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, MacOS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and More ❯
Management – Familiarity with Active Directory, Microsoft Entra, or similar systems. Device Management – Ability to set up, configure, and maintain laptops, desktops, mobiles, and tablets. Operating Systems – Knowledge of Windows (), macOS, and basic cross-platform support. If you are interested in the IT Assistant role, please send an application detailing proof of the above or contact Shona in our office. More ❯
cloud environments (Microsoft 365, Exchange, SharePoint, basic Azure admin) Handle issues with routers/firewalls, VPNs, and wireless networks Oversee installation, configuration and maintenance of user systems (Windows/macOS) Team Management & Leadership Lead and mentor a small team of engineers (2–4 people) Oversee ticket queues, ensure SLAs are met, and allocate workload effectively Provide coaching, training and … in 2nd/3rd line IT support, ideally in an MSP or multi-client setting Demonstrable experience leading or mentoring engineers (formally or informally) Excellent troubleshooting skills across Windows, macOS, networking, and cloud environments Knowledge of M365 (Exchange, Teams, SharePoint, Admin portals) and basic Azure admin Familiarity with networking concepts: DNS, DHCP, VLANs, VPNs, routers, firewalls (e.g. Draytek/ More ❯