Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Set2Recruit
technical issues related to desktops, servers, networking, and cloud systems Act as an escalation point for the 1st line team Support infrastructure upgrades, migrations, and deployment projects Assist with onboarding new clients and maintaining their environments Document fixes and maintain accurate client records in the service desk system Collaborate with 3rd line engineers and project teams to expand your technical More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Set2Recruit
Own reporting dashboards and KPIs, driving service performance and highlighting areas for improvement Drive automation initiatives using tools such as PowerShell and Power Automate to increase efficiency Support recruitment, onboarding, and staff planning for the Service Desk function Engage with executive and client stakeholders, representing the service desk and maintaining client confidence Experience & Skills Minimum 6+ years in technical support More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. More ❯
Employment Type: Permanent, Part Time, Work From Home
or similar government organisations. Excellent communication and stakeholder engagement skills. Comfortable operating in a hybrid environment, attending Corsham site 2-3 days per week. Desirable: Previous experience with service onboarding or service acceptance in Defence Digital or similar programmes. ITIL certification. Prince2 or other project management qualifications. People Source Consulting Ltd is acting as an Employment Business in relation to More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Alexander Mae (Bristol) Ltd
tickets, email and phone Assisting with pre-sales technical support Leading the response during P1 critical issues Completing BAU tasks including patch management , vulnerability management , and backend system troubleshooting Onboarding new clients when needed Supporting non-technical colleagues with escalated issues Reporting directly to the Service Desk Manager The Person: For this role, our client is seeking someone with a More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Set2Recruit
customers, helping them adopt cloud technologies effectively, while working closely with our technical teams to drive service performance and strategic alignment. Key Responsibilities Manage the customer journey post-sales: onboarding, adoption, success planning, and retention Act as a trusted advisor on Microsoft Cloud services, guiding customers through best practices and strategic improvements Run regular service and success reviews, reporting on More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Made Tech Limited
teams (contract/SOW burndown). Validate, track and approve TOIL for account teams. Track, manage and report account expenses. Account invoice review and approvals. Client asset management. Support onboarding new team members and create rotation plans where appropriate. Support the team with travel and accommodation booking as required. Provide timely and visual client-ready reporting on SLA/KPI More ❯
the cyber security posture of third-party systems and services being considered for use within GLD, including SaaS, cloud platforms, and outsourced solutions. Ensure initial assessments are completed during onboarding and that existing third-party applications are reviewed at least annually for ongoing compliance with GLD's security requirements. Monitor and manage security tools and controls Perform regular monitoring of More ❯
via our ITSM Tools Keeping your customers updated via all communication methods to manage expectations Supporting the wider IT Department ensuring the smooth function of our systems and processes Onboarding new people to the company (hardware and account provision) Ensure that all requests logged contain detailed information regarding the issue/request, along with troubleshooting steps Ensuring our EUC compliance More ❯
Bath, Somerset, United Kingdom Hybrid / WFH Options
That Media Thing Ltd
to take on yourself) Ensure all creative outputs meet client objectives, offering client-facing collaborative discussion where necessary to align client requirements with That Media Thing's objectives When onboarding new clients (or digesting newly rolled out client brand guidelines), it is the Creative Services Manager's job to get under the skin of the client and ensure they have More ❯
tailored solutions • Participate in the creation of test plans for implementations • Clearly communicate technical concepts to both technical and non-technical audiences • Act as the key technical contact during onboarding, pre-sales discussions, and post-go-live support What They’re Looking For • 2–5 years’ experience in SaaS implementation, technical consulting, or similar roles • Strong understanding of API integration More ❯
Create workflows, reports, dashboards, and custom fields to support business needs. Enquiry Capture Implementation & Training: Lead the rollout, configuration, and user support for Enquiry Capture tools like SnapAddy. Provide onboarding and ongoing training to sales and marketing teams. Troubleshoot issues to ensure data aligns with CRM. Data Management & Pricing: Maintain and update pricing data, product part numbers, and data sheets. More ❯
Ownership and Initiative Serve as an escalation point, responding promptly and effectively to service alerts and issues Proactively mitigate potential or actual service disruptions, ensuring swift resolution Support customer onboarding for service-specific requirements - inclusive of process creation Continual Service Improvement Lead and support initiatives to enhance service delivery, focusing on customer satisfaction, service quality, cost efficiency, and risk reduction More ❯
Woolsbridge Industrial Estate, Three Legged Cross, Wimborne, Dorset, England, United Kingdom
The Work Shop
fruition, on time and on budget and to customers satisfaction. Responsibilities Include:- Delivering high quality and efficient on-site service and support by: •Installation of IT and Telecoms solutions •Onboarding of managed support services •Remote and On-Site support of customers •Planning and managing installation projects •Assisting sales and customers with solution design and recommendations •Working with CRM system to More ❯
Financial support services And plenty more! Closing Date: 22 August 2025 Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. More ❯
schedule appointments, and manage calendars for the IT department. Prepare and process purchase orders, invoices, and expense reports. Maintain and update IT department databases and records. Assist with the onboarding and offboarding of IT staff and contractors. Project Coordination: Assist in the planning and coordination of IT projects. Track project timelines, milestones, and deliverables. Communicate project updates to stakeholders. Assist More ❯
Gloucester, Gloucestershire, United Kingdom Hybrid / WFH Options
Methods Business and Digital Technology Limited
desirable. Clearance: Eligibility and the willingness for DV is essential This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Niot
Education registration, references and engagement. To assist with preparations for programme assessment by supporting Assessment Partners to ensure accurate record keeping and the smooth administration of assessments. To administer onboarding activity for new colleagues, facilitators, and coaches, including ensuring all relevant stakeholders have appropriate access to Microsoft systems including Teams, Dynamics and all other external systems. To support the Faculty More ❯
centers like the AI safety institute and enabling better sustainability for the most-used applications, in particular regarding GPU usage and large-scale AI. Further effort will go towards onboarding and supporting the scaling of novel domain-specific applications, convergence with AI and data-science, collaboration with the wider UK and European research community, and fostering collaboration with other large More ❯
Maintain accurate records via an IT Helpdesk system. Liaise with third-party vendors and escalate issues where necessary. Conduct routine system checks, updates, antivirus monitoring, and documentation. Assist with onboarding/offboarding of users and devices. Travel regularly between school sites. Skills & Experience 2+ years' experience in IT support (Windows 10/11, Mac OS, basic networking) Familiarity with Active More ❯
Maintain accurate records via an IT Helpdesk system. Liaise with third-party vendors and escalate issues where necessary. Conduct routine system checks, updates, antivirus monitoring, and documentation. Assist with onboarding/offboarding of users and devices. Travel regularly between school sites. Skills & Experience 2+ years' experience in IT support (Windows 10/11, macOS, basic networking). Familiarity with Active More ❯
Woolwell, Plymouth, Devon, England, United Kingdom
UBT
teams (Sales, Marketing, IT, Ops) Log and track all activity using CRM and reporting tools Customer Portal & Account Support Maintain and update client portals (pricing, branding, access) Assist with onboarding new clients and setting up their accounts Monitor usage and resolve or escalate technical issues Order Processing & Service Respond to customer enquiries via phone, email, and CRM Process orders and More ❯
meet internal and external requirements. Act as the main point of contact for training programmes for internal and external stakeholders. Maintain excellence in coordination activities, including answering stakeholder queries, onboarding learners, managing commercials, and evaluating training programme feedback. Collate, analyse, and report programme feedback data. Present service delivery reviews to clients. Key Skills/Experience Required: Building and maintaining client More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Twinstream Limited
work directly with stakeholders at all levels, providing both hands-on technical support and strategic guidance. Your responsibilities will include: Acting as the primary point of contact for client onboarding and technical scoping Translating customer needs into scoped work packages in collaboration with our Technical Architects Managing the lifecycle of customer integrations, from initial setup to decommissioning Supporting integration troubleshooting More ❯
Stroud, England, United Kingdom Hybrid / WFH Options
Ecotricity
moving on to more extensive front-end, back-end and development tasks using Typescript and Python. The right candidate will be a self-starter with a high capacity for onboarding new skills and an active interest in learning both the technical stack and our niche role within the energy industry. At least some professional experience in a collaborative development environment More ❯