Service Analyst
- Hiring Organisation
- NHS England
- Location
- Leeds / Exeter, LS1 4AP, United Kingdom
- Salary
- £39959.00 to £48117.00
across incident, problem, release, capacity and availability management, together with business-as-usual stakeholder engagement Contribute to the development, monitoring and analysis of service performance metrics, identifying trends and recommending evidence-based service improvements Undertake proactive stakeholder engagement, maintaining effective working relationships with service suppliers and customers … levels of responsibility Build and maintain relationships with end users, gathering and analysing feedback to strengthen the Service Management team's understanding of service performance and user experience Contribute to and, where appropriate, coordinate focused service improvement activities, using sprint-based approaches to deliver agreed outcomes and track benefits ...