1 to 25 of 35 Permanent Service Delivery Jobs in the South West

Accountable for the delivery of all services. A leader of change, governance and delivery excellence. About Our Client UK Shared Business Services (UKSBS) are a public-sector, multi-client, multi-platform shared service provider, motivated to deliver the highest-quality service to our central government partner … functional team of over 350 employees to deliver a wide range of highly effective and efficient business services to our clients. Implementing a new service-oriented operating model and organisational design. Driving a step change in user experience through continuous improvement and technology adoption, enabling ever greater levels ...

About the job. National Highways is seeking a qualified and motivated individual to join our Operations Directorate as an Assistant Service Delivery Manager. This role will be based at our offices in Exeter and will involve overseeing the delivery of maintenance and repair services across the region. … will need to have a full driving licence, with no more than 3 points, to be considered for this position. Proactively track and monitor service delivery performance on the assigned Route(s) or contract scope (e.g. DBFO, RTMC), identify performance trends, risks and issues, including the analysis ...

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the South West Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards … will need to have no more than 3 points to be considered for this position and during employment. Managing supplier performance to agreed contractual service level agreements, technical, quality and safety standards, including the investigation of breaches of service level targets and service non-availability, with ...

Service Manager - Cheltenham, UK Up to £70,000 Depending on Experience Office in Cheltenham Active eDV required ABOUT THE CLIENT Our client is a well-established technology organisation delivering solutions into highly secure and mission-critical environments across the UK. They are known for investing in their people, fostering … collaboration, and driving innovation in complex technical domains. Due to continued growth, they are looking to appoint an experienced IT Service Manager to support evolving service delivery requirements. THE BENEFITS Flexible working options, including hybrid arrangements Private healthcare and cash health plan Holiday buy and sell scheme ...

best care and outcomes for the NHS. The Cyber Operations sub-directorate consists of four operational areas: Cyber Security Operations Unit (CSOU & SIO) Cyber Delivery Unit (CDU) Cyber Improvement Programme Chief Information Security Office Function (CISO) This role is in the Service Integration and Ownership (SIO), which … portfolio of Cyber Services to NHS Systems, supporting them in identifying and managing cyber risk and ultimately provide cyber resilience while underpinning the delivery of patient services and outcomes. This requires full management and delivery of the cyber portfolio. Main duties of the job As part ...

take full responsibility for the outsourced services division, ensuring operational excellence, strong client relationships and commercial performance. You will lead across multiple areas including service delivery, customer implementation, contact centre operations and continuous improvement. Key Responsibilities Commercial & Sales Develop and maintain a compelling outsourced services proposition (including SLAs … identify opportunities for growth and cross-sell Oversee billing, invoicing and commercial performance, ensuring profitability Maintain accurate customer records to support renewals and service reviews Implementation & Service Delivery Engage with clients during onboarding to ensure a smooth implementation Work closely with internal teams to deliver successful project ...

take full responsibility for the outsourced services division, ensuring operational excellence, strong client relationships and commercial performance. You will lead across multiple areas including service delivery, customer implementation, contact centre operations and continuous improvement. Key Responsibilities Commercial & Sales Develop and maintain a compelling outsourced services proposition (including SLAs … identify opportunities for growth and cross-sell Oversee billing, invoicing and commercial performance, ensuring profitability Maintain accurate customer records to support renewals and service reviews Implementation & Service Delivery Engage with clients during onboarding to ensure a smooth implementation Work closely with internal teams to deliver successful project ...

Salary: £47,000 - £50,000 per year Location:Bristol, UK Contract: Full time, Fixed Term Contract Ecosurety is seeking a highly capable Service Manager to take full end-to-end ownership of the operational delivery of our data collection service. This role is accountable for ensuring that … Collect service is delivered efficiently, consistently, and in line with both client expectations and internal performance standards. The successful candidate will lead the operational strategy, team delivery, and continuous improvement of the serviceensuring scalable processes, strong data integrity, excellent client experience, and alignment with commercial and contractual requirements. ...

Senior Network Service Lead 2-year FTC £60,000-£67,000 + Excellent Benefits Bristol - Hybrid working (2/3 Days Onsite) A major technology transformation programme is underway, and we're looking for an Senior Network Service Lead to play a pivotal role in delivering a modern … secure, and resilient enterprise network across multiple sites. Senior Network Service Lead - The Opportunity You will lead the successful delivery, transition, and ongoing assurance of a major Modern Network Programme. Working at the intersection of project delivery and operational services, you'll ensure the new network platform ...

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the South West Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards … with a strong focus on customer service click apply for full job details ...

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...

lead the transformation of Finance and Solutions engine , driving the integration of systems, processes and governance across Finance, Pre-Sales, Post-Sales, IT and Service Delivery . The role will focus on building a scalable operating model capable of supporting recurring revenue, managed services growth and complex solutions … delivery . Working closely with the Finance Director, CTO and Head of Transformation , the successful candidate will deliver programmes spanning finance transformation, systems integration (Salesforce, NetSuite and ITSM), business process re-engineering and service delivery design . This role requires a credible Project Manager who combines strong ...

organisations, we successfully execute complex projects by leveraging advanced technology and the expertise of our skilled workforce. Our customer-centric approach ensures efficient, reliable service delivery while maintaining our focus on building long-term, sustainable solutions. At MJ Quinn, our purpose is to play a vital role … providing regular updates on field progress to the back office and fostering strong working relationships with Local Highway Authorities (HA) to support smooth project delivery TERMS AND CONDITIONS Working Conditions On-Site Department Fibre Build Reports to Patch Manager Hours of Work Monday to Friday/08:00am ...

Looking for a career in the "New Space" revolution? At AAC Clyde Space , we are pioneering Space Data as a Service (SDaaS) to compliment our world-class satellite manufacturing and Mission services. As a Data Services Manager you willact as the architect of this evolution. This isn't just … London, your next mission starts here. The Role The successful applicant will join our Data & Services team to lead global Space Data as a Service (SDaaS) delivery for commercial and government partners. You are the vital link between our Business Units and technical teams, ensuring complex orbital projects ...

heart of everything they do. Youll be hands-on across infrastructure, networks, platforms and end-user support, while also contributing to a growing technical service offering that helps clients strengthen their systems. If youre looking for a role where you can take real ownership, work with modern technologies … computer science, information systems or equivalent hands-on experience Experience supporting office, network, server and cloud environments Familiarity with infrastructure-as-a-service platforms Experience with: Linux and Microsoft environments Commercial ticketing systems Wiki/knowledge-base platforms Mobile Device Management (MDM) solutions Network security and firewall technologies Remote ...

heart of everything they do. Youll be hands-on across infrastructure, networks, platforms and end-user support, while also contributing to a growing technical service offering that helps clients strengthen their systems. If youre looking for a role where you can take real ownership, work with modern technologies … computer science, information systems or equivalent hands-on experience Experience supporting office, network, server and cloud environments Familiarity with infrastructure-as-a-service platforms Experience with: Linux and Microsoft environments Commercial ticketing systems Wiki/knowledge-base platforms Mobile Device Management (MDM) solutions Network security and firewall technologies Remote ...

transition, and into live contract delivery. This opportunity is ideally suited to an individual who combines strong operational leadership, commercial awareness, and technology-enabled service delivery experience, with the credibility and drive to work alongside senior leadership to develop and deliver a complex TfL solution. The role will … Allowance What You'll Do: Bid & Solution Development (Pre-Contract) Work closely with the Account Director (Highways Technology Services) to develop the operational and delivery solution for a TfL technology contract, ensuring it is deliverable, compliant, innovative, and commercially robust Collaborate with bid managers, technical specialists, and partners ...

Business Development Manager - Food Service Plymouth Salary: Up to 45,000 + Bonus + Company Benefits Are you a driven, commercially focused sales professional with a passion for food service? Do you thrive on winning new business and building strong, lasting customer relationships? If so, we want … hear from you. I currently have an exciting opportunity for an experienced Business Development Manager to join an award winning food service distributor working across South West England. The Role This is a predominantly new business role identifying, targeting and securing new food service customers across the region. ...

trusted advisor who ensures that D&IT strategies are closely aligned with business objectives. By leveraging the 7 Pillars of Partnering (Innovation, Service & Risk Management, Value Enablement, Portfolio Management, Digital Strategy, Communication & Engagement and Delivery), the Partner proactively enables business value, drives operational efficiency, and strengthens collaboration across … Collaboration - Accountable for managing strategic digital relationships across the business and Digital and IT to ensure relevancy and performance for the business (cost, delivery, SLAs etc). Working with business stakeholders and product mangers to understand and develop business strategy, requirements, and processes and translate those into clear value ...

support, and continuous improvement of IT systems and services Manage and develop the on-site IT support team, including coaching and performance management Own service quality, availability, and user experience, ensuring effective incident and problem management Act as the senior escalation point for IT issues and service concerns … What we’re looking for Proven experience managing or leading IT support services Strong stakeholder management and communication skills Experience with ITIL or structured service delivery frameworks Background in education or similarly regulated environments Strong technical knowledge across Microsoft 365, Azure, networking, and infrastructure The ideal candidate will ...

modern digital workplace. The Role You will: Own the Azure and Microsoft 365 infrastructure strategy and roadmap Lead day-to-day infrastructure operations, service delivery, and BAU support Manage and mentor a small team of engineers Stay hands-on with technical delivery, troubleshooting, and implementations Drive improvements … across security, resilience, automation, and performance Lead cloud migrations, modern workplace initiatives, and continuous service improvement Manage third-party vendors, SLAs, and governance Experience Required Strong hands-on experience with Azure, Microsoft 365, Intune, Entra ID (Azure AD), Exchange, and Teams On Prem to cloud migration experience Proven infrastructure ...

Engage senior client stakeholders to understand operational challenges and requirements Qualify opportunities and contribute to go/no-go decision processes Design operating models, delivery frameworks and transition plans for outsourced services Develop high-level solution architecture covering people, process and technology Produce compelling client proposals and solution documentation … Identify risks, assumptions and dependencies within proposed solutions Build business cases and ROI models demonstrating value to clients Collaborate with sales, delivery and technical teams to shape winning bids Key Requirements Experience designing outsourcing or managed service solutions Strong background in operating model design and transformation programmes Experience ...

penetration testing engagements across infrastructure, applications, cloud, and more. Responsibilities include scoping projects, conducting testing, and producing clear, client-facing reports while ensuring strong service delivery standards. Skills: Active DV Clearance (DV cleared). Experience with a range of penetration testing tools. Experience with Linux and Windows operating … status or above. This is an excellent opportunity to work for a company that With a strong reputation for technical excellence and client-centric delivery, they provide tailored solutions to address complex cyber risks. Do apply with your UPDATED CV on the link below or contact ...

hands-on field-based engineering role with significant responsibility and influence across RAF operational environments. SCIDA Field Engineer - What You'll Do: SCIDA Service Delivery Serve as the point of contact for allocated sites, reporting to the Area Manager Deliver SCIDA services in accordance with Air SCIDA Engineering … Instructions and JSP 453 Attend siting boards, surveys and RAF/MOD meetings to support project delivery Conduct initial design reviews and identify compliance risks Perform post-installation inspections and coordinate resolution of issues Report non-compliances in design, installation or policy to appropriate stakeholders Provide briefings and technical ...

hands-on field-based engineering role with significant responsibility and influence across RAF operational environments. SCIDA Field Engineer - What You'll Do: SCIDA Service Delivery Serve as the point of contact for allocated sites, reporting to the Area Manager Deliver SCIDA services in accordance with Air SCIDA Engineering … Instructions and JSP 453 Attend siting boards, surveys and RAF/MOD meetings to support project delivery Conduct initial design reviews and identify compliance risks Perform post-installation inspections and coordinate resolution of issues Report non-compliances in design, installation or policy to appropriate stakeholders Provide briefings and technical ...