1 to 25 of 30 Permanent Service Delivery Jobs in the South West

Service Delivery Manager (Defence Team) NCC Bristol based predominantly on site with limited hybrid working Travel: You will be required to travel between two close sites in North Bristol and further travel may be needed on an ad-hoc basis with clients. Salary … department and partnering with our Secure Operations department, youll first build, recruit and then subsequently lead and manage the IT Secure Operations service delivery team to ensure that that the services meet the needs of the Secure Operations Team. Youll workhand in hand with our IT Service ...

Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. The role The Global Business Services (GBS) team has experienced significant growth in recent years and this position … Partner and four Directors and we are looking for an exceptional individual to provide support to our strategic growth plans. As a Service Delivery Assistant Manager, you'll play a key role in transforming our client experience by leading the delivery of outsourced accounting services. ...

Life on the team Due to a recent service expansion, we're looking for two new Customer Delivery Manager's to join our Delivery Leadership team. As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. … Youll be part of a team of Service Delivery Managers on one of our largest UK accounts. Within your area of responsibility, you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction ...

high-quality IT services and building strong client relationships? Join our Aerospace, Defence and Security (ADS) team and play a key role in supporting service delivery for critical projects. This is a full-time, on-site role based in the Cheltenham, Gloucestershire area, where youll work closely with … senior service manager to ensure smooth operations and outstanding client engagement. What youll be doing Monitoring and measuring service delivery against performance indicators to demonstrate achievements against contract and SLA expectations. Delivering services within agreed scope, timescales, financial and quality measures. Supporting continuous service improvement ...

opportunity for an experienced Customer Support Team Leader to take ownership of a multi-channel support function and play a key role in shaping service delivery, team performance and customer satisfaction. Youll lead, coach and develop a Customer Support team delivering high quality service to a diverse … Role As Customer Support Team Leader, youll be responsible for the day-to-day leadership and performance of the Customer Support team, ensuring service levels, KPIs and customer experience standards are consistently achieved. Key responsibilities include: Leadership & Team Development Lead, motivate, and develop a Customer Support team through regular ...

Service Delivery Manager (Defence Team) NCC Bristol based predominantly on site with limited hybrid working Travel: You will be required to travel between two close sites in North Bristol and further travel may be needed on an ad-hoc basis with clients. Salary ...

About The Role Were looking for an experienced and dedicated Senior Delivery Manager to join our Client Services Delivery Team. This role is critical as it forms a key part of our skills and development pathway to ensure we build and retain a strong delivery capability. … Senior Delivery Manager will be accountable for the effective delivery of complex projects within their assigned portfolio, ensuring projects meet client expectations and contribute to the commercial success of the organisation. DIMENSIONS ? Budget: Responsible for managing project budgets for their projects and escalating where appropriate and in line ...

Life on the team Due to a recent service expansion, we're looking for two new Customer Delivery Manager's to join our Delivery Leadership team. As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. … Youll be part of a team of Service Delivery Managers on one of our largest UK accounts click apply for full job details ...

such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery …/SIP ). Highly organised, proactive, and detail-oriented with excellent time management skills. Comfortable working remotely with minimal supervision. Knowledge of ITIL-based service delivery processes. Minimum 5 years’ experience in client-facing software delivery or IT roles. Exposure to Contact Centre technologies and associated applications. ...

such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery …/SIP ). Highly organised, proactive, and detail-oriented with excellent time management skills. Comfortable working remotely with minimal supervision. Knowledge of ITIL-based service delivery processes. Minimum 5 years’ experience in client-facing software delivery or IT roles. Exposure to Contact Centre technologies and associated applications. ...

hands-on Senior IT Infrastructure Engineerto help maintain and enhance our secure on-premise environment. From complex third-line issue resolution to the delivery of infrastructure improvements, this is a varied and rewarding role with a strong focus on storage, backup, and virtualisationtechnologies. If youre methodical in your work … Windows Server and VMware environments, and contributing to the continuous improvement of our infrastructure. Youll work closely with colleagues across the IT function, supporting service delivery and project activity in a collaborative, high-trust setting. How youll support us Youll provide dependable third-line support, diagnosing and resolving ...

enabled platforms to deliver resilient, scalable, and secure enterprise infrastructure solutions. Responsibilities: Provide technical support in virtualisation and infrastructure services, resolving complex incidents and service requests. Design, deploy, and manage virtualisation environments across VMware, Hyper-V, KVM, and cloud-native platforms. Support migration projects from on-premises to private … security best practices for virtualised environments. Apply automation and Infrastructure-as-Code (IaC) practices using Terraform, Ansible, PowerShell, or Python. Follow established DXC service delivery frameworks, standards, and compliance requirements. Requirements: Bachelors degree in Computer Science, IT, or related field, or equivalent combination of education and experience. Strong ...

diverse businesses and global operations. Work Pattern Hybrid 2/3 day split Your new role Join the Project Management team to help coordinate service areas and projects, across different countries and cultures. You'll be expected to complete the following duties: Ensure compliance with local service provider … such as VAT, payroll, monthly reporting, and annual submissions. Anticipate upcoming deliverables and proactively address potential issues. Collaborate with offshore teams to ensure seamless service delivery. Work closely with the Client Services Team to maintain high-quality client experiences. Manage multiple projects, client deliverables, and team diaries effectively. Engage ...

play a key second-line support role, responsible for resolving incidents, handling requests, and supporting project related tasks. You'll work closely with our Service Desk and Level 3 teams to ensure high-quality service delivery and seamless communication. Key Responsibilities Resolve second-line incidents within defined … manner Maintain escalations at less than 2% per month Achieve CSAT scores of 4.5/5 or higher for incidents handled Communicate proactively with Service Desk and L3 teams Deliver project tasks within agreed timescales What We're Looking For Hands-on experience with Microsoft Windows 10/ ...

play a key second-line support role, responsible for resolving incidents, handling requests, and supporting project related tasks. You'll work closely with our Service Desk and Level 3 teams to ensure high-quality service delivery and seamless communication. Key Responsibilities Resolve second-line incidents within defined … manner Maintain escalations at less than 2% per month Achieve CSAT scores of 4.5/5 or higher for incidents handled Communicate proactively with Service Desk and L3 teams Deliver project tasks within agreed timescales What We're Looking For Hands-on experience with Microsoft Windows 10/ ...

suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find … most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator.You will be able to work ...

suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find … most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator. You will be able ...

TitleShift Leader Service Desk Support Engineer Area of BusinessProduct and DevOps Engineering Review DateOctober 2025Job DescriptionRole Overview:We are seeking a proactive, customer-focused and dedicated Shift Leader Service Desk Support Engineer to oversee the daily operations of our Service Desk providing 24/7/… support for end users. The successful candidate will be responsible for managing a team of service desk technicians, providing technical support, and ensuring the efficient and effective resolution of IT issues for end-users.This role requires a strong understanding of IT support processes, excellent leadership skills, and the ability ...

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited ...

college * Developing reporting, analytics and KPI frameworks including support for Power BI migration * Managing and supporting the MIS team and ensuring strong processes and service delivery * Overseeing funding, audit and eligibility compliance * Working closely with senior leaders to support strategic decision making The Person * Experience within a Data ...

000pa depending on experience and background. In the role, you'd join the innovation team who are responsible for transforming legal service delivery through technology adoption and collaboration. You'll work closely with lawyers, clients and other stakeholders to implement and design innovative tech solutions that improve … legal processes. The role involves a mix of hands-on delivery and strategic thinking. You'll support in: Identify innovation opportunities and deliver solutions Champion best practice regarding emerging technologies such as AI and automation Support rollouts and pilot projects for new tools Support teams adopt technology and innovation ...

Applications Support Team to drive forward improvements in their education applications specifically LiquidLogic EYES and CCIS. They provide a professional, proactive and responsive IT service to end users of their suite of Liquidlogic Applications. They are looking for an experienced IT Application Technologist with excellent Customer engagement skills … drive through adoption and change within the service overseeing the systems' development, continuous improvement and support of our Liquidlogic applications primarily the EYES and NEET systems. Where solutions do not exist in core applications the post holder will explore with their development team opportunities to create alternative solutions whilst ...

maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained … line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure ...

maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained … line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure ...

leading the rollout of clinical systems across an expanding UK network. Key Responsibilities Provide expert support for clinical applications, working closely with IT, Service Desk, and clinical teams. Manage system upgrades, new technologies, and integration activities. Build strong relationships with vendors and ensure high-quality service delivery. ...