1 of 1 Permanent Service Desk Team Leader Jobs in the South West

Our client seeks an experienced IT Service Desk Team Leader to join their team. The ideal candidate will be an enthusiastic forward-thinking people leader with the technical skills to ensure the provision of exceptional IT support to colleagues and help drive … the business forward. You will help to coach and develop a team of Service Desk Engineers, handling tickets, solving problems and work across departments to drive service excellence. Key Responsibilities Provide Leadership, coaching and mentoring of the I.T. Service Desk team to deliver exceptional technical support and maintain high levels of performance. Oversee day-to-day service desk operations, ensuring efficient handling of incidents and requests whilst also providing first and second line Service Desk support, directly alongside More ❯