24 of 24 Permanent Service Manager Jobs in the South West

ervice Delivery Manager IT Service Delivery Manager, defence environment £55,000 to £65,000 plus enhanced employer pension contribution and private medical insurance Bristol based, predominantly onsite Hold or eligible to obtain a high-level of security clearance Opportunity to build and lead … secure IT service delivery function ABOUT THE CLIENT: We are working with a leading UK innovation organisation that supports complex, nationally important programmes across advanced engineering, technology and secure industry. Their work helps transform cutting-edge research into real-world industrial impact, with a strong focus on resilience, innovation ...

Customer Service Manager is required to transform the customer service department of a fast-growing renewable energy technology business near Cheltenham. This is a key appointment focused on moving the department from a traditional call-based service centre into a scalable and technology-driven … stop shop for all customer and approved installer needs. The Customer Service Manager will define the future service model and introduce the systems, processes and capabilities required to support continued growth across the UK and expansion into European markets. You will build a connected and efficient ...

Service Delivery Manager - Defence Department: IT Location: North East Bristol - with parking Reports to: IT Operations Manager Salary: £54,102 to £67,056, Are you an experienced Service Delivery Manager with a passion for leading teams, optimising IT services, and driving continual … improvement? Our client is looking for a proactive, people-focused leader to head up their General Operations Service Delivery team-someone who thrives in a dynamic environment, can make informed decisions, and is committed to delivering exceptional IT services across the organisation. About the Role As the Service ...

Service Delivery Manager Overview We are seeking an experienced Service Delivery Manager to lead the delivery of a growing managed services function focused on platform management, security, telemetry, and observability solutions. This is a strategic, hands-on leadership role responsible for ensuring high-quality … service delivery across multiple customer accounts while driving operational excellence, continuous improvement, and team development. Working closely with Technical Account Managers and Solution Architects, you will oversee service delivery, ensuring customers receive consistent, high-quality support and that internal processes continue to evolve as the business grows. ...

summary Digital Operations and Service Management (DOSM) sits within the Technology Digital and Data Directorate of the new NHS England, which has brought together Health Education England, NHS Digital, NHS England and NHS Improvement into one single organisation. The Technology Digital and Data Directorate vision is to deliver … relied upon by the NHS and social care system. Our aim is to prevent system disruption but, if it does occur, to restore service as quickly as possible. We coordinate complex operational activities across environments, teams and organisations in order to achieve this. Main duties ...

Service Delivery Manager Permanent Location: UK - Remote Salary: £75,000 - £85,000 (+ benefits) Skills: SC Clearance, IT Service Delivery, ITIL, Managed Services, SLA Management, Customer Relationship Management, Service Reviews, Stakeholder Management We're recruiting an SC Cleared Service Delivery Manager … delivering managed services to large public sector customers. This is a customer-facing role where you'll take ownership of a portfolio of managed service contracts, ensuring services are delivered against agreed SLAs while building strong relationships with customers and internal delivery teams. Although the role is home-based ...

Service Delivery Manager – Defence Location: Bristol (predominantly on-site with some hybrid) Security Clearance : Eligibility and willingness to obtain DV clearance (Need to be Sole British National) We're seeking an experienced Service Delivery Manager to lead and build a Secure IT Operations Service … regulated environment. Sitting within the IT function and working closely with Secure Operations, you'll establish, lead and continuously improve a newly formed secure service delivery team, ensuring robust, compliant and high performing IT services. What you'll be doing Build, recruit and lead a new IT Secure Operations ...

Senior IT Service Manager - 12 Months - SC Cleared - £700 pd Rate: £700 per day IR35: Inside Duration: 12 months Location: Hybrid - 1 day a week in Exeter The role A leading Government Institution are seeking a Senior IT Service Manager, responsible for service management across platforms, multiple channels and services to ensure service availability, performance and process maturity. Responsibilities Responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing Lead a team, ensuring adequate resources and capacity Represent the IT service management function ...

ready to take ownership of essential business services that support national security and public sector operations? Your Impact At Leonardo UK, our Service Delivery Managers play a key role in ensuring services are delivered effectively, meet operational and compliance standards, and evolve to support changing business needs. … work across teams to coordinate service delivery, resolve issues, and contribute to service improvement initiatives - helping ensure our services remain resilient, customer-focused, and aligned with business priorities. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative ...

Service Delivery Manager (Defence Team) NCC Bristol based predominantly on site with limited hybrid working Travel: You will be required to travel between two close sites in North Bristol and further travel may be needed on an ad-hoc basis with clients. Salary … meet the needs of the Secure Operations Team, whilst closely mirroring the existing services within General Operations. Youll workhand in hand with our IT Service Delivery Manager and the IT Operations Manager outside of the secure operations team to ensure that consistently high standards ...

Service Delivery Manager 40 hours per week | UK Hydrographic Office, Taunton Are you ready to take the next step in your career with a company that values your talent, invests in your future, and empowers you to make a real difference? We're currently recruiting a Service … base. This is a fantastic opportunity for someone looking to grow within a supportive, forward-thinking organisation. What you'll be doing As a Service Delivery Manager , you'll play a key role in ensuring smooth, high-quality service delivery across all operational areas. ...

Active SC Clearance required (DV Clearance highly desirable) Salary: Competitive and negotiable depending on experience Type: Permanent The Opportunity We are seeking an experienced Service Delivery Manager to join a growing and high-profile technology environment supporting critical services and stakeholders across multiple locations. This … excellent opportunity for a customer-focused professional who excels at building strong relationships, driving service excellence, and ensuring customers are engaged throughout the delivery journey. The successful candidate will act as a key interface between technical teams and customers, ensuring services are delivered effectively while maintaining a strong focus ...

Service Delivery Manager Permanent Location: UK - Remote Salary: £75,000 - £85,000 (+ benefits) Skills: SC Clearance, IT Service Delivery, ITIL, Managed Services, SLA Management, Customer Relationship Management, Service Reviews, Stakeholder Management We're recruiting an SC Cleared Service Delivery Manager ...

Summary Apto Operate is our managed service for telemetry, security, and observability platform management and it is growing. The Operate Service Manager owns the service itself: the quality and consistency of delivery across every customer account, the performance and development of our engineering team … daily service.Review across all accounts every day volumes, ageing, SLA status spotting patterns as well as problems. Own SLA performance.Monitor, measure, and act on service quality across the portfolio so standards are consistent regardless of engineer or account. Lead the engineering team.Line-manage our engineers: one-to-ones, development ...

Service Delivery Manager - Defence Department: IT Location: North East Bristol - with parking Reports to: IT Operations Manager Salary: £54,102 to £67,056, Are you an experienced Service Delivery Manager with a passion for leading teams, optimising IT services, and driving continual … improvement? Our client is looking for a proactive, people-focused leader to head up their General Operations Service click apply for full job details ...

Service Delivery Manager 40 hours per week UK Hydrographic Office, Taunton Are you ready to take the next step in your career with a company that values your talent, invests in your future, and empowers you to make a real difference? We're currently recruiting a Service Delivery Manager to lead and enhance operations across Catering, Facilities, and Retail services on base click apply for full job details ...

Summary Apto Operate is our managed service for telemetry, security, and observability platform management and it is growing. The Operate Service Manager owns the service itself: the quality and consistency of delivery across every customer account, the performance and development of our engineering team ...

Role On behalf of our client, we are seeking an Operations Service Manager . This is the operational heart of the Operate service and reports to the Managing Director. You will own day-to-day service delivery across multiple customer accounts, ensure engineering output quality … recurring issues into process improvements or knowledge articles. Produce the monthly Operate Intelligence Digest, summarising insights and recommendations for the team. Define and maintain service processes, standards, tools and documentation to ensure consistent delivery. Collaborate with the Head of Platform to integrate new tooling and evolve platform capabilities. Ensure ...

Role On behalf of our client, we are seeking an Operations Service Manager . This is the operational heart of the Operate service and reports to the Managing Director. You will own day-to-day service delivery across multiple customer accounts, ensure engineering output quality ...

Service Delivery Manager (Defence Team) NCC Bristol based predominantly on site with limited hybrid working Travel: You will be required to travel between two close sites in North Bristol and further travel may be needed on an ad-hoc basis with clients. Salary ...

ervice Delivery Manager IT Service Delivery Manager, defence environment £55,000 to £65,000 plus enhanced employer pension contribution and private medical insurance Bristol based, predominantly onsite Hold or eligible to obtain a high-level of security clearance Opportunity to build and lead … secure IT service delivery function ABOUT THE CLIENT: We are working with a leading UK innovation organisat click apply for full job details ...

complaints, surveys, credits and compliments using well developed data analysis and IT skills to deliver meaningful and engaging reports. You will use customer and service data to identify insights and highlight areas for improvement to our service for hospitals. You will have regular contact with colleagues that provide … involved in national and regional projects as a transfusion specialist and advocate for hospitals and their patients. You will be joining the Hospital Customer Service team covering national customer service issues. We are offering hybrid working meaning the successful applicant may be based at any NHSBT centre nationally ...

Active SC Clearance required (DV Clearance highly desirable) Salary: Competitive and negotiable depending on experience Type: Permanent The Opportunity We are seeking an experienced Service Delivery Manager to join a growing and high-profile technology environment supporting critical services and sta click apply for full job details ...

strategy to improve productivity, increase revenue, and enhance client satisfaction. Deliver work effectively within agreed timeframes for all accounts. Establish systematic and consistent service delivery for all charity clients. Maximise repeat business opportunities through regular client meetings and proactive communication. Attend client meetings individually and with colleagues to position … optimised account structure. Work with fellow managers and directors to achieve account management objectives. Help generate innovative approaches to improve account management and client service delivery. Support the onboarding of new clients with accurate data processing. Foster a culture of continuous learning and development within the team. ...