22 of 22 Permanent Service Manager Jobs in the South West

Operations Manager/Service Delivery Manager Lead high-performing operational teams, develop managers and turn performance insight into measurable service improvement. This senior leadership opportunity offers meaningful operational impact within a major transformation programme, with hybrid and flexible working supported. If youve also worked … following roles, wed also like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role ...

Operations Manager/Service Delivery Manager Lead high-performing operational teams, develop managers and turn performance insight into measurable service improvement. This senior leadership opportunity offers meaningful operational impact within a major transformation programme, with hybrid and flexible working supported. If youve also worked … following roles, wed also like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role ...

contact the recruiter directly. About the job Job summary Can you deliver high-quality IT services, build strong stakeholder relationships, and drive continual service improvement and manage service level agreements? Do you have the skills and experience to manage service performance, resolve complex issues, and ensure excellent … customer outcomes? Have yousuccessfully managed IT services and supplier-delivered contracts, working collaboratively with stakeholders to drive service performance, deliver measurable improvements, and ensure effective day-to-day service delivery? If so, we'd love to hear from you! As a Service Delivery Manager ...

candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Service Manager Retail (MAT Cover) Salary: Up to £40,000 - £48,000 per annum + Bonus London/Swindon Hybrid Edenred Payment Solutions … anElectronic Money Institution regulated by the FCA in the UK and by the National Bank of Belgium in Europe. Were looking for a Service Managerto work withclients within thePrepaid Retail&Travelvertical, reporting to theStrategic Service Managerand working closely withthe EPS and widerEdenredteams. The Service ManagerforRetailis a keymemberof ...

Summary: As part of our continued expansion, Xerox IT Services requires an IT Service Delivery Manager to join our Client focus team. The IT Service Delivery Manager has overall responsibility for the IT service desk function responsibility for our client including all engineer … resource development as well as the responsibility of customer major incidents, problem management, service requests and change requests & Capacity/Release management, Risk Management, Continual Service Improvement. The primary function of the role is to work alongside the Service Desk Manager to manage ...

Title: IT Service ManagerLocation: Bristol, GloucestershireCompensation: Competitive + BenefitsRole Type: Full time/Permanent Role ID: SF74843Shape the future of aviation technology while delivering services that keep critical operations runningAt Babcock, we're working to create a safe and secure world, together. If you join us, you can play … your part as an IT Service Manager at The Bristol Technology Centre, near Bristol, Gloucestershire. The roleAs an IT Service Manager, you'll be the single point of accountability for end-to-end IT service delivery to a key aviation customer. This ...

Service Manager Managed Services (Hybrid 1-2 Days in Office per month) £40,000 - £50,000 We have an exciting opportunity for a Service Manager to join a managed services provider in Bristol. The role will be predominantly home-based, with 1-2 days … working from their Bristol office per month and on-site client visits as needed. Working within an extended team of 4 x Service Managers, youll own a portfolio of managed service customers, ensuring delivery aligns with contractual commitments, business objectives and agreed scope. Youll guide customers through ...

Service Manager Managed Services (Hybrid 1-2 Days in Office per month) £40,000 - £50,000 We have an exciting opportunity for a Service Manager to join a managed services provider in Bristol. The role will be predominantly home-based, with 1-2 days ...

Service Transition Manager Bristol £45,000 + company bonus We have an exciting opportunity for a Transition Manager to join an established managed services provider in Bristol. Working within a team of 2 Service Transition Managers, this is a brilliant opportunity for an experienced … Service Transition Manager to take ownership of end-user and endpoint service transitions, driving smooth handovers into BAU and ensuring organisations experience seamless, disruption-free change. Acting as the single point of accountability across delivery, operations and business leadership, youll shape ITIL-aligned transition plans that ...

reward those who display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Roles & Responsibilities Service Transition & Operational Readiness:Support new service onboarding, service acceptance, transition into BAU support. Customer Management:Handle customer escalations, issues, problems, risks, and service requirements, acting as the primary point of contact and trusted advisor. Governance:Chair operational and service governance forums, driving actions, decisions and continual improvement across multiple stakeholders. Operational Management: Managing competing priorities across operational support and project delivery. Supplier Management: Coordinate internal and third-party delivery partners, ensuring ...

summary Digital Operations and Service Management (DOSM) sits within the Technology Digital and Data Directorate of the new NHS England. The Technology Digital and Data Directorate vision is to deliver the best care and outcomes for the NHS and people that it serves, by improving population health and patient … relied upon by the NHS and social care system. Our aim is to prevent system disruption but, if it does occur, to restore service as quickly as possible. We coordinate complex operational activities across environments, teams and organisations in order to achieve this. Main duties of the job Lead ...

Service Assurance Manager leads the Service Assurance team and is accountable for the effective governance of IT service management across HL's dual technology estate, spanning heritage systems, cloud services, and integrated third party platforms. The role ensures consistent execution of service management processes … Audit to provide confidence that services are operated safely, compliantly, and within agreed risk appetite. What you'll be doing Lead and manage the Service Assurance team, setting clear priorities, standards, and performance expectations Manage IT service management processes (Incident & Problem, Change & Release, Knowledge, and SACM) across ...

Service Transition Manager Bristol £45,000 + company bonus We have an exciting opportunity for a Transition Manager to join an established managed services provider in Bristol. Working within a team of 2 Service Transition Managers, this is a brilliant opportunity for an experienced … Service Transition Manager to take ownership of end-user and endpoint service transitions, driving smooth handovers i click apply for full job details ...

About the role The Service Assurance Manager leads the Service Assurance team and is accountable for the effective governance of IT service management across HL’s dual technology estate, spanning heritage systems, cloud services, and integrated third party platforms. The role ensures consistent execution … service management processes, strong major incident leadership, and effective engagement with Risk and Audit to provide confidence that services are operated safely, compliantly, and within agreed risk appetite. What you’ll be doing Lead and manage the Service Assurance team, setting clear priorities, standards, and performance expectations Manage ...

communication skills and a consultative approach, youre comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. The Role: As a Service Transition Manager, you will play a key role in moving services from delivery into live support, helping create a smooth handover into … business-as-usual operation. This role is focused on service readiness, governance, and collaboration across multiple stakeholders, ensuring that operational expectations are clear and that transitions are well managed from end to end. Responsibilities Transition a service from development into live support and BAU, following an Acceptance into ...

Service Assurance Manager leads the Service Assurance team and is accountable for the effective governance of IT service management across HL's dual technology estate, spanning heritage systems, cloud services, and integrated third party platforms. The role ensures consistent execution of service management processes ...

Detroit, MI area. Siemens is a global technology company focused on industry, infrastructure, transport, and healthcare. Responsibilities Lead and manage a team responsible for service work for building automation, fire, life safety, sprinkler, and security systems. Coordinate all activities for service agreements, service migration, installed projects … Time & Materials (T&M) work to deliver on‐time and maintain customer expectations. Oversee the hiring, supervision, training, and mentoring of service teams through goal setting, performance monitoring, employee review meetings, and scheduling of formal training. Manage revenue, gross margin, and absorption to achieve monthly and annual business plan ...

Hargreaves Lansdown PLC is seeking a Service Assurance Manager to lead the Service Assurance team and govern IT service management across heritage systems, cloud services, and third‐party platforms. You will drive major incident leadership, risk governance, and continuous improvement to ensure safe, compliant operations. ...

summary You will be joining the Hospital Customer Service team covering national customer service issues. We are offering hybrid working meaning the successful applicant may be based at any main NHSBT centre nationally with hybrid working optional. There is an expectation to travel to meetings nationally as required. … NHSBT provides to hospital transfusion teams.You will identify trends, insights and key messages producing clear and engaging reports that tell a story to support service improvement. To do this you will focus on analysing and interpreting complex data from a range of sources, including customer complaints, surveys, credits, compliments ...

technical support services to the customer. Act as the primary customer interface for contractual and operational matters. Manage contract performance against agreed objectives, service levels and contractual commitments. Deliver effective governance through progress reviews, contract reviews and annual management reviews. Produce high-quality reports covering technical performance, financial performance … ensure appropriate capability, capacity and skills are available. Build strong customer relationships and identify opportunities for contract growth. Essential Experience Experience managing complex service delivery, support services or defence contracts. Strong customer relationship and stakeholder management skills. Proven track record of governance, reporting and performance management. Experience managing budgets ...

Technical Services Manager - Client Direct - Data Centre - Central London - up to 80k + bonus and excellent benefits Are you from a data centre or critical engineering background? Would you like to work client side for a leading Data Centre company? If so, please read on.... … market leaders in the data centre world is currently looking to recruit an Technical Services Manager to work at a high profile data centre based in Central London. The role will be working closely with the Head of Operations on site and will be responsible for overseeing ...

Client Services Manager Location: Bristol/Hybrid Salary: Up to £55,000 + shares I'm supporting my friends, a Bristol-based FinTech (for good), who are looking for a Customer Success Manager to join the team at an exciting stage of their growth. The business … clients are live, you'll continue to own the relationship, running regular check-ins and governance, ensuring they're getting genuine value from the service and identifying opportunities to grow the partnership. You'll also have the opportunity to shape how Client Success operates as the business scales, building ...