1 to 25 of 32 Permanent Support Engineer Jobs in the South West

Job Title: Support Engineer Job Type: Hybrid Work Type: Permanent Hours: 37 hrs/wk Industry: Advanced Manufacturing/Defence Job Location: Cheltenham Salary: £38,000 to £43,000 per annum + Annual Bonus Profile – Support Engineer Our client is a leading provider of software, equipment and service solutions to technically challenging sectors around the globe. … Duties – Support Engineer • Visit Customer sites to conduct investigations and repairs on company and third-party equipment • Research and identify solutions to software and hardware issues • To review customer returns to ascertain the level of repairs required, • Advise colleagues and management of findings, repair work and operational status of equipment, and perform actions to repair and test items … which will allow their return to service. • Support the installation and commissioning of equipment at the Customers facility, whether in the UK or Overseas • Provide Technical Support of legacy and newly introduced training equipment Experience/Qualifications – Support Engineer • Relevant engineering qualification • Competency in both hardware and software • Ability to read and interpret engineering schematics • Knowdge More ❯

IT Support Engineer/Windows/Network/M365/Bristol Role: IT Support Engineer Location: Bristol Salary: £28,000 - £35,000 I am working with a leading Managed Service Provider for IT Solutions based in Bristol, due to growth they are looking to hire an IT Support Engineer on a permanent basis. IT … Support Engineer Specification: Good experience with M365 and Azure MSP Experience (Desirable) Active UK Driving License Experience with Networking Any experience in Cyber Security (Desirable) If you are an IT Support Engineer and would like to learn more then please send me your CV and I will call you to discuss in the strictest confidence. IT … Support Engineer/Windows/Azure/M365/Bristol More ❯

An exciting Remote/Field Based Product Support Engineer job has arisen to join an industry leader in the design and development of the latest traffic management technology. The successful candidate will have a strong track record in technical service engineering and have experience in customer facing roles. Skills and Responsibilities of this Remote/Field Based Product … Support Engineer job are: First line technical support Installation & commissioning Technical training Field trials & demonstrations Additional benefits of the Remote/Field Based Product Support Engineer job: Enhanced overtime pay Company car Profit share This Remote/Field Based Product Support Engineer job gives the opportunity to join a highly successful technology company … and play an important role in their projects going forward. To apply for this Remote/Field Based Product Support Engineer job, covering the UK, please send an up-to-date CV to Ben Wiles at or call 01582 878816 or 07471181784. More ❯

bonuses Cheltenham location – hybrid working model Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes Who Are We? We are recruiting a Senior Support Engineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission to make … we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance. What will the Senior Support Engineer be doing? In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best practices. You … will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector. We need the More ❯

bonuses Cheltenham location – hybrid working model Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes Who Are We? We are recruiting a Senior Support Engineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission to make … we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance. What will the Senior Support Engineer be doing? In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best practices. You … will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector. We need the More ❯

Subject - Senior Technical Support Engineer - Hands on Lab Equipment - Devon Job Title: Senior Technical Support Engineer Benefits: Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location: The role will be primarily working onsite at the Paignton office with occasional requirement to visit customer facilities, worldwide. You must have … there are occasional problems experienced by the users - component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate: As a Support Engineer, you will leverage your technical expertise as an integral part of the company's mission, to deliver exceptional technical support to their international household name and … industry leading clientele. Working closely with a friendly and close-knit team, you will report to the Support Services Manager for Technology products. The Role: Your responsibilities will include diagnosing and resolving issues related to advanced, test and simulation systems, troubleshooting component failures, addressing software bugs, resolving documentation issues, and providing guidance to customers. Effective communication of technical information More ❯

2nd Line Support Engineer | Stratford-Upon-Avon | £32,000 Oscar Technology has partnered exclusively with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective … delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer... so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd … line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation More ❯

AND HAVE YOUR OWN TRANSPORT. Aspire Jobs are working with our well-established and family run IT solutions client, who are now looking to recruit a 1st line IT Support Engineer to join their growing team. They will offer full training for the successful candidate. This 1st line Support Engineer role will suit someone who is … is the perfect chance to turn that into a career. The role will start with IT admin and then you will be eased into more of a 1st line support role where you are speaking to clients helping resolve their IT issues. Key Responsibilities of the 1st Line IT Support Engineer include: Providing 1st Line technical support … clients as well as building good working relationships with customers Setting up laptops, PCs and mobile phones as well as user accounts. Key Requirements of the 1st Line IT Support Engineer will include: A passion for IT and technology Experience working within an IT Helpdesk environment would be beneficial, ideally 1 years’ experience but not essential Strong communication More ❯

1st Line Support Engineer Salary: up to £30,000 Permanent, Full-time Portishead, Bristol – On-site About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security … and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: We’re looking for a motivated and customer-focused 1st Line IT Support Engineer to join our client's … of technologies in a fast-paced, client-focused environment. Key Responsibilities: Serve as the first point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required More ❯

1st Line IT Support Engineer – Growing MSP | £24k–£27k Benefits | Dorset/Hampshire Are you a talented 1st Line IT Support Engineer looking to take the next step in your career? This is your chance to join a well-established Managed Service Provider with 30+ years in business, a loyal client base, and a reputation for … part of a growing business with career development opportunities The role at a glance: As the first point of contact on the service desk, you’ll provide remote technical support, troubleshoot and resolve issues, and ensure a high level of customer satisfaction. You’ll work with a range of technologies including Microsoft 365 , Windows Server/Desktop , Mac OS … networking , and managed Wi-Fi solutions . Key responsibilities: Deliver 1st Line diagnosis and resolution with high first-time fix rates Log, manage & prioritise tickets via phone, email & portal Support Microsoft 365 admin, Windows, Mac OS, networking & backups Meet SLA targets while maintaining excellent communication Keep clear documentation & contribute to the knowledge base We’re looking for: Previous 1st More ❯

Poole 1-2 days a week on site (hybrid) Our client is looking for a Customer Support Engineer, this is a fantastic opportunity for someone passionate about solving technical challenges and delivering outstanding customer service. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with 1 or … days in the office and the chance to work with some of the most innovative tools in the industry. Customer Support Engineer Up to £28,000 per annum + benefits The Role: Act as the first line of support for customer incidents, problems, and service requests. Diagnose and troubleshoot technical issues, working across customer environments. Collaborate with … internal resolver teams and escalate where needed to meet SLAs and KPIs. Provide an exceptional support experience via email, phone, and remote sessions. Mentor customers and help them better understand and manage their own systems. Deploy hotfixes, perform system upgrades, and support software rollouts. Maintain accurate records in the service management system. Participate in an on-call rota More ❯

Job Title Support Engineer Job Location Tewkesbury Job ID 27003 About this opportunity and L3Harris UK From 11 UK sites, our team of nearly 1,000 people delivers unique capabilities across space, air, land, sea and cyber for military, security and commercial customers across the UK and worldwide. L3Harris in Tewkesbury is our HQ for our Intelligence & Cyber … in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme Employee assistance program providing mental health and wellbeing support Professional membership reimbursement (discretionary) What the role will involve We are looking for a Support Engineer to join our Technical Services Team. You will be required to … assist with the development, installation, commissioning, and support of the System Electronics, Radio Frequency (RF), and Information Technology (IT) elements for ICI EMEAs products and services, as well as provide technical support to existing and potential customers in the UK and overseas on Electronic, RF, and IT-related ICI EMEA products and services. The responsibilities of your role More ❯

Role: IT Support Engineer Location: Bournemouth Salary: £30,000 - £34,000 Expanding MSP | Technical Variety | Progression into Cloud & Infrastructure Projects Were partnered with a rapidly expanding MSP in Bournemouth, known for delivering high-quality IT support and infrastructure services while building a strong reputation for career development. Theyre looking for an IT Support Engineer to … Azure, networking, and virtualisation all while being supported to progress toward 3rd Line, cloud, or project-focused roles. This is the perfect next step if youre already in IT support and want to accelerate your career within a fast-paced, supportive MSP environment. Required Skills: Solid experience with Windows Server, Active Directory & Microsoft 365 Good understanding of networking basics More ❯

Job Title: Senior Support Engineer Location: South West London (On-site in Wimbledon) Salary: Up to £50,000 DOE About the Role/Company This is an exciting opportunity to join a growing IT Support company based in South West London. They are seeking a highly skilled/experienced Senior Support Engineer to join their … portfolio of clients across both the public and private sectors, with a strong reputation for delivering reliable and responsive IT services. As one of the senior members of the support team you'll be the go-to expert for complex technical issues and escalations, working with the latest Microsoft Cloud technologies. You'll also play a key role in … progression, with future opportunities to step into a Lead or Operations Manager position. Key Responsibilities Resolve high-level technical issues escalated from 1st and 2nd line teams Provide expert support across Microsoft 365, Azure AD, and Windows Server environments Assist with technical projects and client onboarding Collaborate with clients to understand their IT needs and deliver tailored solutions Mentor More ❯

Technical Engineer £32,000£45,000 Stonehouse 37.5 hour week - 26 days holiday + Bank MSP experience ideal The Role Are you an experienced IT and telecoms professional with a passion for solving technical issues and delivering exceptional service? Whether you're a seasoned Support Engineer ready to step up, or a Senior Engineer looking for … for resolving a wide range of technical issues, supporting cloud and on-premise systems, and contributing to infrastructure projects. Youll also act as a key escalation point for the Support team and help shape best practices across our IT services. Key Responsibilities Provide 2nd and 3rd line support across hardware, software, networks, and cloud services. Act as an … escalation point for complex technical issues from the Support team. Support and maintain Microsoft 365, Azure, and cloud telephony platforms. Assist with IT projects such as system upgrades, migrations, and security improvements. Liaise with customers, partners, and suppliers via phone, email, and ticketing systems. Contribute to documentation, compliance, and service continuity processes. Mentor junior team members and share More ❯

2nd Line Support Engineer - Education Sector - Local Government Pension Scheme Gloucester Up to £35,000 Interviewing ASAP The Role Provides 2nd line support to stakeholders in line with trust internal IT policies and procedures; supports the Senior IT Analyst and the IT Network and Support Manager in the delivery of IT Services across the Trust; supports … the operation of all trust IT systems, services and infrastructure; provides IT assistance and training to all stakeholders. Duties The IT Support Analyst will: Follow and deliver upon the trusts IT service desk support and incident management policies and processes to all stakeholders. Follow and deliver IT service desk incident and support service offerings in line with … the trusts internal and external KPIs and SLAs. Support the IT Network and Support Manager in ensuring that all stakeholders have access to the IT resources required to perform their roles effectively and efficiently. Provide 2 nd line support to stakeholders effectively and efficiently. Provide desktop on-premise support to stakeholders as required. Escalate complex IT More ❯

Service and Support Engineer £28,000 - £30,000 + Training and Development Oppourtunities 40 hours per week - Monday to Friday (flexible start/finish times) - UK travel required 23 Days Holiday + Bank Holidays - Pension Scheme - Full Training Provided A fantastic opportunity has arisen for a Service and Support Engineer to join a specialist engineering company … position that offers full training, technical variety, and genuine long-term career prospects. Role & Responsibilities: Service, fault find and commission MVHR, heat pumps and central vacuum systems Provide technical support to clients on-site, by phone and by email Carry out site surveys, installations and attend project meetings Complete accurate documentation after each visit Travel nationwide to support More ❯

Our client, a small but rapidly growing MSP offering IT and web services, is seeking an enthusiastic and motivated 2nd Line Support Engineer to join their expanding team in Christchurch, near Bournemouth. This is an exciting opportunity for an individual looking to develop their career and potentially grow into a Head of IT role as the company expands. … Key Responsibilities: Providing 2nd line support to a diverse client base, ensuring high levels of customer satisfaction Diagnosing and resolving technical issues in a timely and efficient manner Managing and prioritising support requests through the ticketing system Assisting with the setup, configuration, and maintenance of IT infrastructure Escalating complex issues to 3rd line support or specialist teams … when necessary Offering guidance and support to junior members of the team Contributing to the continuous improvement of service delivery processes Maintaining comprehensive documentation of technical procedures and solutions Job Requirements: Experience in providing 2nd line support within an MSP environment Strong knowledge of IT infrastructure, including servers, networks, and cloud services Proficiency in troubleshooting and resolving technical More ❯

1st Line Support Engineer Gloucester Up to £27k DOE Impressively Growing MSP Description The IT Support Department is responsible for supporting and maintaining our customers IT systems and for providing efficient IT support to all business users. Responsibilities include: Providing helpdesk and onsite support for various clients Managing own workload of tickets to ensure SLAs … are met Escalation of issues to 3rd party software and systems suppliers where necessary 1st Line technical support (phone, email and in person) Installation of new hardware and software Equipment fault finding/troubleshooting, and repairs. Regular/scheduled support site visits Experience required/Desirable experience: Previous IT helpdesk experience Supporting Windows Desktop environments, Windows More ❯

Crowdstrike: part of our NextDefense Cyber Security Portfolio Fortinet: Elite VIP Program - one of only 2 in the UK AWS: Advanced Solution & Managed Service Provider Program Title: Azure Cloud Support Engineer - Level 2 Location: Hybrid from St Ives, Cambridgeshire We are seeking a highly skilled and motivated Azure Platform Engineer to join our growing team. The successful … and optimising a wide variety of cloud solutions on the Microsoft Azure and Amazon AWS platforms (IaaS, PaaS, SaaS) within our Managed Service Capability. As a Public Cloud Platform Engineer, you will play a vital role in deploying and maintaining the infrastructure that supports our customers applications and services. The candidate should have prior experience presenting Cloud services and … Azure features, services, and best practices. Also pursue relevant certifications and training to enhance technical skills and knowledge. Requirements: Microsoft Azure Fundamentals, Microsoft Azure Administrator Associate and Microsoft DevOps Engineer Expert Certification Proven experience as a Azure Platform Engineer or in a similar role Strong understanding of cloud architecture principles, microservices, and containerisation. Hands-on experience with cloud More ❯

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you’re someone who enjoys solving problems, learning new technologies, and making a … variety. We value clear, friendly communication, and a willingness to adapt – because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 – good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯

Step into a rewarding career as a Desktop Hardware Support Engineer! Are you an experienced 1st Line Hardware Engineer looking to take your expertise to the next level? Or perhaps a seasoned 2nd Line Engineer seeking a fresh and exciting challenge? This is your chance to shine! We’re inviting you to join our Desktop Support Service team, proudly based in Gloucestershire. In this role, you’ll be at the heart of providing essential hardware support to a prestigious government client. From hands-on break/fix activities and IMAC tasks (Installs, Moves, Additions, Changes) to workstation builds and network port configurations, your technical know-how will truly make a difference. You’ll also … delve into standalone and encrypted laptop support, managing system builds, repairs, and re-accreditation with finesse. You will be working 5 days a week onsite and must be eligible for DV (Developed Vetting) clearance to be considered. We can offer great career progression opportunities and benefits which you can flex to meet your needs and training and development opportunities. More ❯

Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we … do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and turn … to for everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing Senior Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical contacts at client sites and third More ❯

Role: 1st/2nd Line Support Engineer Location: Swindon + Field-Based (Local to Swindon) Salary: £26,000 £28,000 A proactive IT Technician is required to deliver first- and second-line technical support across a group of Swindon-based clients. This field-based role involves maintaining technology infrastructure, resolving technical issues, and providing essential IT support … communication and a user-focused mindset. The successful candidate for this role must hold a full UK driving licence and have access to own vehicle. Key Responsibilities Provide onsite support for hardware/software issues (PCs, laptops, iPads, printers, AV, networking). Administer and maintain user accounts, devices, and system configurations. Support Office 365 tools including Teams, SharePoint … routine system checks, updates, antivirus monitoring, and documentation. Assist with onboarding/offboarding of users and devices. Travel regularly between school sites. Skills & Experience 2+ years' experience in IT support (Windows 10/11, macOS, basic networking). Familiarity with Active Directory, Office 365, device imaging, and file/printer permissions. Strong problem-solving and organisational skills. Excellent customer More ❯

Are you a London based BMS Engineer that's fed up with travelling all day every day? If so then I am looking to fill an excellent role with a growing Systems House who are looking for an experienced addition to one of their major contract's Static Support team. They see themselves as a friendly … can do attitude team who go the extra mile to get the job done well, every time. What am I looking for: I am looking for a dedicated BMS SupportEngineer who has a desire to build a good working relationship with the client, hasa great aptitude for problem solving and excellent communication skills who is competent with Trend 963 and … in Central London. You will be home based and partially mobile as there are several buildings in the local area. What the role requires The role of Static BMS Support Engineer will require you to undertake the following responsibilities on a day-to-day basis Pre planned maintenance Reactive Breakdowns Small Project Works Software modifications Graphic page modification More ❯