Support Engineer Job Trends in the South West

Support Engineer
England > South West

The median Support Engineer salary in the South West is £32,500 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 43 112 61
Rank change year-on-year +69 -51 +26
Permanent jobs requiring a Support Engineer 172 79 211
As % of all permanent jobs in the South West 3.39% 1.90% 4.45%
As % of the Job Titles category 3.62% 2.04% 4.64%
Number of salaries quoted 103 44 196
10th Percentile £27,250 £29,325 £23,000
25th Percentile £29,500 £30,625 £28,290
Median annual salary (50th Percentile) £32,500 £35,000 £32,500
Median % change year-on-year -7.14% +7.69% +1.56%
75th Percentile £42,171 £42,813 £42,813
90th Percentile £48,750 £48,375 £53,125
England median annual salary £36,000 £37,000 £35,000
% change year-on-year -2.70% +5.71% +6.06%

All Permanent IT Job Roles
South West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 4,745 3,881 4,549
% of permanent jobs with a recognized job title 93.39% 93.59% 95.85%
Number of salaries quoted 3,292 2,088 3,513
10th Percentile £28,000 £30,000 £29,500
25th Percentile £35,000 £40,000 £39,748
Median annual salary (50th Percentile) £50,000 £52,000 £50,886
Median % change year-on-year -3.85% +2.19% +1.77%
75th Percentile £65,000 £67,500 £66,778
90th Percentile £80,000 £80,000 £80,000
England median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -6.50%

Support Engineer
Job Vacancy Trend in the South West

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in the South West.

Support Engineer job vacancy trend in the South West

Support Engineer
Salary Trend in the South West

Salary distribution trend for Support Engineer job vacancies in the South West.

Salary distribution trend for Support Engineer job vacancies in the South West

Support Engineer
Salary Histogram in the South West

Salary distribution for jobs citing Support Engineer in the South West over the 6 months to 14 January 2026.

Salary histogram for Support Engineer in the South West

Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South West region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cornwall - 47 £30,000 - 2
Gloucestershire +41 31 £42,358 +24.58% 8
Wiltshire +26 28 £32,000 -8.57% 3
Bristol +25 23 £42,500 +6.92% 8
Somerset -12 21 £31,500 -13.70% 2
Dorset +3 11 £36,500 +16.80% 1
Devon -3 11 £35,000 +7.67%
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the South West

For the 6 months to 14 January 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the South West region featuring Support Engineer in the job title.

1 74 (43.02%) Microsoft 365
2 65 (37.79%) Windows
3 61 (35.47%) Customer Service
4 58 (33.72%) Microsoft
5 45 (26.16%) Active Directory
5 45 (26.16%) Problem-Solving
6 44 (25.58%) Firewall
7 39 (22.67%) ITIL
8 33 (19.19%) Degree
8 33 (19.19%) SharePoint
9 31 (18.02%) Cybersecurity
10 30 (17.44%) Microsoft Exchange
11 29 (16.86%) Microsoft Office
12 27 (15.70%) Continuous Improvement
12 27 (15.70%) Security Cleared
13 26 (15.12%) SC Cleared
13 26 (15.12%) Windows 10
14 25 (14.53%) Cisco
15 24 (13.95%) Apple
15 24 (13.95%) Customer Experience
15 24 (13.95%) Patch Management
16 23 (13.37%) Mentoring
16 23 (13.37%) Ticket Management
17 22 (12.79%) Azure
17 22 (12.79%) SLA
17 22 (12.79%) Windows Server
18 21 (12.21%) Analytics
18 21 (12.21%) CTC Cleared
18 21 (12.21%) Customer Acquisition
18 21 (12.21%) People Management

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the South West by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 33 (19.19%) SharePoint
2 30 (17.44%) Microsoft Exchange
3 4 (2.33%) IIS
4 1 (0.58%) Skype for Business
Applications
1 29 (16.86%) Microsoft Office
2 17 (9.88%) Microsoft Excel
3 5 (2.91%) Windchill
Cloud Services
1 74 (43.02%) Microsoft 365
2 22 (12.79%) Azure
3 16 (9.30%) Entra ID
4 9 (5.23%) AWS
5 4 (2.33%) Google Workspace
5 4 (2.33%) OneDrive
5 4 (2.33%) PaaS
5 4 (2.33%) Power Automate
5 4 (2.33%) Power Platform
5 4 (2.33%) PowerApps
5 4 (2.33%) SaaS
6 3 (1.74%) IaaS
7 1 (0.58%) AWS CloudFormation
7 1 (0.58%) Serverless
Communications & Networking
1 44 (25.58%) Firewall
2 17 (9.88%) DHCP
2 17 (9.88%) DNS
3 16 (9.30%) VLAN
4 13 (7.56%) LAN
4 13 (7.56%) Wi-Fi
5 11 (6.40%) WAN
6 10 (5.81%) VPN
6 10 (5.81%) VSAT
7 7 (4.07%) IPsec
7 7 (4.07%) TCP/IP
8 4 (2.33%) Cisco IOS
8 4 (2.33%) Remote Desktop
8 4 (2.33%) VoIP
8 4 (2.33%) Wireless
9 3 (1.74%) DKIM
9 3 (1.74%) DMARC
9 3 (1.74%) LTE
10 1 (0.58%) Network Security
10 1 (0.58%) Wireshark
Database & Business Intelligence
1 5 (2.91%) SQL Server
2 4 (2.33%) Amazon RDS
2 4 (2.33%) Power BI
3 2 (1.16%) EDMS
Development Applications
1 8 (4.65%) JIRA
2 1 (0.58%) Git
General
1 83 (48.26%) Social Skills
2 21 (12.21%) Back Office
3 10 (5.81%) Finance
4 9 (5.23%) Organisational Skills
4 9 (5.23%) Telecoms
5 8 (4.65%) Presentation Skills
6 5 (2.91%) Legal
7 4 (2.33%) Dutch Language
7 4 (2.33%) Electronics
7 4 (2.33%) French Language
7 4 (2.33%) Manufacturing
7 4 (2.33%) Marketing
7 4 (2.33%) Public Sector
7 4 (2.33%) Spanish Language
8 3 (1.74%) Aerospace
8 3 (1.74%) Multimedia
9 2 (1.16%) Analytical Skills
9 2 (1.16%) Inclusion and Diversity
10 1 (0.58%) Police
Libraries, Frameworks & Software Standards
1 1 (0.58%) ModSecurity
Miscellaneous
1 41 (23.84%) Driving Licence
2 8 (4.65%) Satnav
3 5 (2.91%) Self-Motivation
4 4 (2.33%) Cloud Native
4 4 (2.33%) Clustering
5 3 (1.74%) Enterprise Software
5 3 (1.74%) Public Cloud
6 2 (1.16%) Client/Server
7 1 (0.58%) e-Learning
7 1 (0.58%) Onboarding
7 1 (0.58%) Renewable Energy
7 1 (0.58%) Security Posture
7 1 (0.58%) Smart Energy
7 1 (0.58%) Video Conferencing
Operating Systems
1 65 (37.79%) Windows
2 26 (15.12%) Windows 10
3 22 (12.79%) Windows Server
4 17 (9.88%) Linux
5 9 (5.23%) Mac OS
6 3 (1.74%) Android
6 3 (1.74%) Apple iOS
Processes & Methodologies
1 61 (35.47%) Customer Service
2 45 (26.16%) Problem-Solving
3 39 (22.67%) ITIL
4 31 (18.02%) Cybersecurity
5 27 (15.70%) Continuous Improvement
6 24 (13.95%) Customer Experience
6 24 (13.95%) Patch Management
7 23 (13.37%) Mentoring
7 23 (13.37%) Ticket Management
8 21 (12.21%) Analytics
8 21 (12.21%) Customer Acquisition
8 21 (12.21%) People Management
8 21 (12.21%) Remote Monitoring and Management
8 21 (12.21%) Software Deployment
9 14 (8.14%) Service Delivery
10 11 (6.40%) B2B
11 9 (5.23%) Scenario Testing
12 8 (4.65%) Coaching
12 8 (4.65%) Process Improvement
12 8 (4.65%) Test Automation
Programming Languages
1 12 (6.98%) PowerShell
2 4 (2.33%) Bicep
3 1 (0.58%) Bash
3 1 (0.58%) Python
Qualifications
1 33 (19.19%) Degree
2 27 (15.70%) Security Cleared
3 26 (15.12%) SC Cleared
4 21 (12.21%) CTC Cleared
5 11 (6.40%) CCNA
5 11 (6.40%) Cisco Certification
6 10 (5.81%) BPSS Clearance
6 10 (5.81%) JNCIA
6 10 (5.81%) Microsoft Certification
7 8 (4.65%) HND
7 8 (4.65%) MCP
8 5 (2.91%) A+ Certification
9 4 (2.33%) ACMT
9 4 (2.33%) Computer Science Degree
9 4 (2.33%) VMware Certified Professional (VCP)
10 3 (1.74%) Network+ Certification
11 2 (1.16%) AWS Certification
11 2 (1.16%) Azure Certification
11 2 (1.16%) NVQ Level 3
12 1 (0.58%) DV Cleared
Quality Assurance & Compliance
1 22 (12.79%) SLA
2 5 (2.91%) Cyber Essentials
3 1 (0.58%) Cyber Essentials PLUS
3 1 (0.58%) PCI DSS
System Software
1 45 (26.16%) Active Directory
2 12 (6.98%) Hyper-V
3 6 (3.49%) Virtual Machines
3 6 (3.49%) VMware Infrastructure
4 4 (2.33%) BitLocker
4 4 (2.33%) Docker
4 4 (2.33%) VMware ESXi
5 1 (0.58%) Virtual Servers
Systems Management
1 13 (7.56%) Microsoft Intune
2 4 (2.33%) Autotask
2 4 (2.33%) Kubernetes
2 4 (2.33%) SCCM
2 4 (2.33%) Terraform
2 4 (2.33%) vCenter Server
3 3 (1.74%) Jamf Pro
Vendors
1 58 (33.72%) Microsoft
2 25 (14.53%) Cisco
3 24 (13.95%) Apple
4 13 (7.56%) Progress
5 10 (5.81%) Sophos
5 10 (5.81%) VMware
6 9 (5.23%) SAP
7 8 (4.65%) Salesforce
8 6 (3.49%) ConnectWise
8 6 (3.49%) Fortinet
9 4 (2.33%) Datto
9 4 (2.33%) Oracle
9 4 (2.33%) Starlink
9 4 (2.33%) Veeam
10 3 (1.74%) CrowdStrike
10 3 (1.74%) Fujitsu
10 3 (1.74%) Palo Alto
10 3 (1.74%) Virgin Media
11 1 (0.58%) Acronis
11 1 (0.58%) Freshdesk